Emotional labour: A comparison between fast food and traditional service work

International Journal of Hospitality Management

Volumn 19, Issue 2, 2000, Pages 159-171

  Seymour, Diane ^a  

^a OXFORD BROOKES UNIVERSITY   (United Kingdom)

Author keywords

Emotional labour; Service work; Strategies

Indexed keywords

EID: 0034195525     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0278-4319(00)00009-8     Document Type: Article

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