-
1
-
-
33746340296
-
E-Government maturity models: Extension of the Layne and Lee model
-
Andersen K.V., Henriksen H.Z. E-Government maturity models: Extension of the Layne and Lee model. Government Information Quarterly 2006, 23(2):236-248.
-
(2006)
Government Information Quarterly
, vol.23
, Issue.2
, pp. 236-248
-
-
Andersen, K.V.1
Henriksen, H.Z.2
-
3
-
-
21544457231
-
Declining government performance? Why citizens don't trust government
-
Retrieved February 2, 2011, from:
-
Barnes C., Gill D. Declining government performance? Why citizens don't trust government. New Zealand State Services Commission Working Paper Series. Working paper No. 9 2000, Retrieved February 2, 2011, from:. http://www.ssc.govt.nz/upload/downloadable_files/working_paper_9.pdf.
-
(2000)
New Zealand State Services Commission Working Paper Series. Working paper No. 9
-
-
Barnes, C.1
Gill, D.2
-
4
-
-
84989092701
-
Trustworthiness as a source of competitive advantage
-
Barney J.B., Hansen M.H. Trustworthiness as a source of competitive advantage. Strategic Management Journal 1994, 15(3):175-190.
-
(1994)
Strategic Management Journal
, vol.15
, Issue.3
, pp. 175-190
-
-
Barney, J.B.1
Hansen, M.H.2
-
6
-
-
79954987879
-
-
Retrieved May 31, 2010, from BBC
-
BBC Government to close 551 websites Retrieved May 31, 2010, from. http://news.bbc.co.uk/2/hi/uk_news/politics/6247703.stm.
-
Government to close 551 websites
-
-
-
8
-
-
0004209902
-
-
Open University Press, Buckingham, UK; Bristol, PA
-
Bellamy C., Taylor J. Governing in the Information Age 1998, Open University Press, Buckingham, UK; Bristol, PA.
-
(1998)
Governing in the Information Age
-
-
Bellamy, C.1
Taylor, J.2
-
9
-
-
0032371080
-
Straining for shared meaning in organisation science: Problems of trust and distrust
-
Bigley G.A., Pearce J.L. Straining for shared meaning in organisation science: Problems of trust and distrust. Academy of Management Review 1998, 23(3):405-421.
-
(1998)
Academy of Management Review
, vol.23
, Issue.3
, pp. 405-421
-
-
Bigley, G.A.1
Pearce, J.L.2
-
10
-
-
79954993418
-
-
Rowman & Littlefield, Lanham, MD
-
Blackstone E., Boganno M., Hakim S. Innovations in e-Government: The thoughts of governors and mayors 2005, Rowman & Littlefield, Lanham, MD.
-
(2005)
Innovations in e-Government: The thoughts of governors and mayors
-
-
Blackstone, E.1
Boganno, M.2
Hakim, S.3
-
11
-
-
48849100357
-
Building trust in government in the twenty-first century: Review of literature and emerging issues
-
Retrieved, November 13, 2009, from
-
Blind P. Building trust in government in the twenty-first century: Review of literature and emerging issues. UNPAN, 7th Global Forum on Reinventing Government, Building Trust in Government, 26-29 June 2007. Vienna, Austria 2007, June, Retrieved, November 13, 2009, from. http://unpan1.un.org/intradoc/groups/public/documents/un/unpan025062.pdf.
-
(2007)
UNPAN, 7th Global Forum on Reinventing Government, Building Trust in Government, 26-29 June 2007. Vienna, Austria
-
-
Blind, P.1
-
12
-
-
79955628800
-
The transformational potential of e-Government: The role of political leadership
-
Bonham G., Seifert J., Thorson S. The transformational potential of e-Government: The role of political leadership. 4th Pan European International Relations Conference, September 8-11, 2001, University of Kent, UK 2001.
-
(2001)
4th Pan European International Relations Conference, September 8-11, 2001, University of Kent, UK
-
-
Bonham, G.1
Seifert, J.2
Thorson, S.3
-
13
-
-
0002717026
-
Hybrid arrangements as strategic alliances: Theoretical issues in organizational combinations
-
Borys B., Jemison D. Hybrid arrangements as strategic alliances: Theoretical issues in organizational combinations. Academy of Management Review 1989, 14:234-249.
-
(1989)
Academy of Management Review
, vol.14
, pp. 234-249
-
-
Borys, B.1
Jemison, D.2
-
14
-
-
0141907818
-
Comparing measures of citizen trust and user satisfaction as indicators of 'good governance': Difficulties in linking trust and satisfaction indicators
-
Bouckaert G., van de Walle S. Comparing measures of citizen trust and user satisfaction as indicators of 'good governance': Difficulties in linking trust and satisfaction indicators. International Review of Administrative Sciences 2003, 69:329-343.
-
(2003)
International Review of Administrative Sciences
, vol.69
, pp. 329-343
-
-
Bouckaert, G.1
van de Walle, S.2
-
15
-
-
44949239709
-
Deciphering the Dutch drop: Ten explanations for decreasing political trust in The Netherlands
-
Bovens M., Wille A. Deciphering the Dutch drop: Ten explanations for decreasing political trust in The Netherlands. International Review of Administrative Sciences 2008, 74(2):283-305.
-
(2008)
International Review of Administrative Sciences
, vol.74
, Issue.2
, pp. 283-305
-
-
Bovens, M.1
Wille, A.2
-
16
-
-
0003373215
-
Attachment and loss
-
Basic Books, New York
-
Bowlby J. Attachment and loss. Attachment 1982, Volume 1. Basic Books, New York.
-
(1982)
Attachment
, vol.1
-
-
Bowlby, J.1
-
17
-
-
0004200682
-
-
Russell Sage Foundation, New York, V.A. Braithwaite, M. Levi (Eds.)
-
Trust and governance 1998, Russell Sage Foundation, New York. V.A. Braithwaite, M. Levi (Eds.).
-
(1998)
Trust and governance
-
-
-
18
-
-
4544335223
-
Trust and personalisation: A reciprocal relationship?
-
Kluwer Academic Publishers, Dordrecht, The Netherlands, C.-M. Karat, J. Blom, J. Karat (Eds.)
-
Briggs P., Simpson B., De Angeli A. Trust and personalisation: A reciprocal relationship?. Designing personalized user experiences for eCommerce 2004, 39-55. Kluwer Academic Publishers, Dordrecht, The Netherlands. C.-M. Karat, J. Blom, J. Karat (Eds.).
-
(2004)
Designing personalized user experiences for eCommerce
, pp. 39-55
-
-
Briggs, P.1
Simpson, B.2
De Angeli, A.3
-
19
-
-
0002038241
-
Trust and third party gossip
-
Sage Publications, Thousand Oaks, CA, R.M. Kramer, T.R. Tyler (Eds.)
-
Burt R.S., Knez M. Trust and third party gossip. Trust in organizations: Frontiers of theory and research 1995, 68-89. Sage Publications, Thousand Oaks, CA. R.M. Kramer, T.R. Tyler (Eds.).
-
(1995)
Trust in organizations: Frontiers of theory and research
, pp. 68-89
-
-
Burt, R.S.1
Knez, M.2
-
20
-
-
84965695389
-
Towards understanding and measuring conditions of trust: Evolution of a conditions of trust inventory
-
Butler J.K. Towards understanding and measuring conditions of trust: Evolution of a conditions of trust inventory. Journal of Management 1991, 17(3):643-663.
-
(1991)
Journal of Management
, vol.17
, Issue.3
, pp. 643-663
-
-
Butler, J.K.1
-
21
-
-
0002261641
-
A behavioral decision theory approach to Modeling dyadic trust in superiors and subordinates
-
Butler J.K., Cantrell R.S. A behavioral decision theory approach to Modeling dyadic trust in superiors and subordinates. Psychological Reports 1984, 55(1):19-28.
-
(1984)
Psychological Reports
, vol.55
, Issue.1
, pp. 19-28
-
-
Butler, J.K.1
Cantrell, R.S.2
-
22
-
-
0002971926
-
External manifestations of trustworthiness in the interface
-
Cassell J., Bickmore T. External manifestations of trustworthiness in the interface. Communications of the ACM 2000, 43(12):50-56.
-
(2000)
Communications of the ACM
, vol.43
, Issue.12
, pp. 50-56
-
-
Cassell, J.1
Bickmore, T.2
-
23
-
-
12844251903
-
The utilization of e-Government services: Citizen trust, innovation and acceptance factors
-
Carter L., Bélanger F. The utilization of e-Government services: Citizen trust, innovation and acceptance factors. Information Systems Journal 2005, 15(1):5-25.
-
(2005)
Information Systems Journal
, vol.15
, Issue.1
, pp. 5-25
-
-
Carter, L.1
Bélanger, F.2
-
25
-
-
0040217651
-
Trust in internet shopping: A proposed model and measurement instrument
-
Cheung C., Lee M. Trust in internet shopping: A proposed model and measurement instrument. Proceedings of the 2000 Americas Conference on Information Systems (AMCIS), August 3-5, 2000 2000, August, 681-689.
-
(2000)
Proceedings of the 2000 Americas Conference on Information Systems (AMCIS), August 3-5, 2000
, pp. 681-689
-
-
Cheung, C.1
Lee, M.2
-
26
-
-
79955001360
-
-
Retrieved June 29, 2006, from
-
Cheskin Research Trust in the wired Americas Retrieved June 29, 2006, from. http://www.cheskin.com/assets/report-CheskinTrustIIrpt2000.pdf.
-
Cheskin Research Trust in the wired Americas
-
-
-
27
-
-
85045161918
-
Trust in government, the relative importance of service satisfaction, political factors and demography
-
Christensen T., Laegreid P. Trust in government, the relative importance of service satisfaction, political factors and demography. Public Performance & Management Review 2005, 28(4):487-511.
-
(2005)
Public Performance & Management Review
, vol.28
, Issue.4
, pp. 487-511
-
-
Christensen, T.1
Laegreid, P.2
-
29
-
-
34249682088
-
Consumer trust in internet shopping in Ireland: Towards the development of a more effective measurement instrument
-
Connolly R., Bannister F. Consumer trust in internet shopping in Ireland: Towards the development of a more effective measurement instrument. Journal of Information Technology 2007, 22(2):102-118.
-
(2007)
Journal of Information Technology
, vol.22
, Issue.2
, pp. 102-118
-
-
Connolly, R.1
Bannister, F.2
-
30
-
-
84871653499
-
Trust and the taxman: A study of the Irish revenue's website service quality
-
Academic Conferences International, Reading, UK, D. Remenyi (Ed.)
-
Connolly R., Bannister F. Trust and the taxman: A study of the Irish revenue's website service quality. Proceedings of The 7th European Conference on e-Government 2007, 52-62. Academic Conferences International, Reading, UK. D. Remenyi (Ed.).
-
(2007)
Proceedings of The 7th European Conference on e-Government
, pp. 52-62
-
-
Connolly, R.1
Bannister, F.2
-
31
-
-
27844559623
-
The skeptical American: Revisiting the meanings of trust in government and confidence in institutions
-
Cook T.E., Gronke P. The skeptical American: Revisiting the meanings of trust in government and confidence in institutions. Journal of Politics 2005, 67:784-803.
-
(2005)
Journal of Politics
, vol.67
, pp. 784-803
-
-
Cook, T.E.1
Gronke, P.2
-
33
-
-
41149125559
-
Models of e-Government: Are they correct? An empirical assessment
-
Coursey D., Norris D.F. Models of e-Government: Are they correct? An empirical assessment. Public Administration Review 2008, 68(3):523-536.
-
(2008)
Public Administration Review
, vol.68
, Issue.3
, pp. 523-536
-
-
Coursey, D.1
Norris, D.F.2
-
34
-
-
0002517728
-
Trust and credibility in risk communication
-
Covello V.T. Trust and credibility in risk communication. Health Environment Digest 1992, 6(1):1-4.
-
(1992)
Health Environment Digest
, vol.6
, Issue.1
, pp. 1-4
-
-
Covello, V.T.1
-
35
-
-
25144477421
-
Beyond trust: Website design preferences across cultures
-
Cyr D., Bonanni C., Bowes J., Ilsever J. Beyond trust: Website design preferences across cultures. Journal of Global Information Management 2005, 13(4):24-52.
-
(2005)
Journal of Global Information Management
, vol.13
, Issue.4
, pp. 24-52
-
-
Cyr, D.1
Bonanni, C.2
Bowes, J.3
Ilsever, J.4
-
36
-
-
55249087535
-
Perceived usefulness, perceived ease of use, and user acceptance of information technology
-
Davis F. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 1989, 13:319-340.
-
(1989)
MIS Quarterly
, vol.13
, pp. 319-340
-
-
Davis, F.1
-
37
-
-
79955041211
-
An e-Government stages of growth model based on research within the Irish Revenue Offices
-
de Brí F. An e-Government stages of growth model based on research within the Irish Revenue Offices. Electronic Journal of e-Government 2009, 7(4):219-228.
-
(2009)
Electronic Journal of e-Government
, vol.7
, Issue.4
, pp. 219-228
-
-
de Brí, F.1
-
38
-
-
0001698236
-
Cooperation and trust: Some theoretical notes
-
University of Nebraska Press, Lincoln, NE, M.R. Jones (Ed.)
-
Deutsch M. Cooperation and trust: Some theoretical notes. Nebraska Symposium on Motivation 1962, 275-319. University of Nebraska Press, Lincoln, NE. M.R. Jones (Ed.).
-
(1962)
Nebraska Symposium on Motivation
, pp. 275-319
-
-
Deutsch, M.1
-
39
-
-
33745607600
-
New public management is dead: Long live digital-era governance
-
Dunleavy P., Margetts H., Bastow S., Tinkler J. New public management is dead: Long live digital-era governance. Journal of Public Administration Research 2005, 16:467-494.
-
(2005)
Journal of Public Administration Research
, vol.16
, pp. 467-494
-
-
Dunleavy, P.1
Margetts, H.2
Bastow, S.3
Tinkler, J.4
-
40
-
-
64249099610
-
The cyber trust tension in e-Government: Balancing identity, privacy, security
-
Dutton W., Guerra G.A., Zizzo D.J., Peltu M. The cyber trust tension in e-Government: Balancing identity, privacy, security. Information Polity 2005, 10(1-2):13-23.
-
(2005)
Information Polity
, vol.10
, Issue.1-2
, pp. 13-23
-
-
Dutton, W.1
Guerra, G.A.2
Zizzo, D.J.3
Peltu, M.4
-
43
-
-
24944478373
-
-
Retrieved February 4, 2010, from European Commission
-
European Commission Eurobarometer 64: Public opinion in the European Union Retrieved February 4, 2010, from. http://ec.europa.eu/public_opinion/archives/eb/eb64/eb64_mt_exec.pdf.
-
Eurobarometer 64: Public opinion in the European Union
-
-
-
44
-
-
84948276179
-
Referendum outcomes and trust in government: Public support for Europe in the wake of Maastricht
-
Franklin M., van der Eijk C., Marsh M. Referendum outcomes and trust in government: Public support for Europe in the wake of Maastricht. West European Politics 1995, 18(3):110-117.
-
(1995)
West European Politics
, vol.18
, Issue.3
, pp. 110-117
-
-
Franklin, M.1
van der Eijk, C.2
Marsh, M.3
-
47
-
-
0001918439
-
The Development of Trust, Influence and Expectations
-
Prentice Hall, Englewood Cliffs, NJ, A.G. Athos, J.J. Gabarro (Eds.)
-
Gabarro J.J. The Development of Trust, Influence and Expectations. Interpersonal Behavior: Communication and Understanding in Relationships 1978, 290-303. Prentice Hall, Englewood Cliffs, NJ. A.G. Athos, J.J. Gabarro (Eds.).
-
(1978)
Interpersonal Behavior: Communication and Understanding in Relationships
, pp. 290-303
-
-
Gabarro, J.J.1
-
48
-
-
0026054207
-
Information systems management and strategy formulation: The 'stages of growth' model revisited
-
Galliers R., Sutherland A. Information systems management and strategy formulation: The 'stages of growth' model revisited. Journal of Information Systems 1991, 1(1):89-114.
-
(1991)
Journal of Information Systems
, vol.1
, Issue.1
, pp. 89-114
-
-
Galliers, R.1
Sutherland, A.2
-
50
-
-
0344096683
-
Trust and TAM in online shopping: An integrated model
-
Gefen D., Karahanna E., Straub D. Trust and TAM in online shopping: An integrated model. MIS Quarterly 2003, 27(1):51-90.
-
(2003)
MIS Quarterly
, vol.27
, Issue.1
, pp. 51-90
-
-
Gefen, D.1
Karahanna, E.2
Straub, D.3
-
51
-
-
79955042214
-
Polarization in American state politics: The case of Kentucky
-
Retrieved February 2, 2010, from
-
Gershtenson J., Plane D.L. Polarization in American state politics: The case of Kentucky. Paper presented at the annual meeting of the Southern Political Science Association, New Orleans, LA 2007, Retrieved February 2, 2010, from. http://www.allacademic.com/meta/p143330_index.html.
-
(2007)
Paper presented at the annual meeting of the Southern Political Science Association, New Orleans, LA
-
-
Gershtenson, J.1
Plane, D.L.2
-
52
-
-
0003026519
-
Managing the four stages of EDP growth
-
Gibson C.F., Nolan R.L. Managing the four stages of EDP growth. Harvard Business Review 1974, 52(1):76-83.
-
(1974)
Harvard Business Review
, vol.52
, Issue.1
, pp. 76-83
-
-
Gibson, C.F.1
Nolan, R.L.2
-
53
-
-
69449098967
-
The participation divide? E-Government, political participation, and trust in government in Australia and New Zealand
-
Goldfinch S.F., Gauld R., Herbison P. The participation divide? E-Government, political participation, and trust in government in Australia and New Zealand. Australian Journal of Public Administration 2009, 68(3):333-350.
-
(2009)
Australian Journal of Public Administration
, vol.68
, Issue.3
, pp. 333-350
-
-
Goldfinch, S.F.1
Gauld, R.2
Herbison, P.3
-
55
-
-
84867764160
-
Do transparent government agencies strengthen trust?
-
Grimmelikhuijsen S. Do transparent government agencies strengthen trust?. Information Polity 2009, 14(3):173-186.
-
(2009)
Information Polity
, vol.14
, Issue.3
, pp. 173-186
-
-
Grimmelikhuijsen, S.1
-
56
-
-
0032368620
-
Trust in Japanese inter-firm relations: Institutional sanctions matter
-
Hagen J.M., Choe S. Trust in Japanese inter-firm relations: Institutional sanctions matter. Academy of Management Review 1998, 23(3):589-600.
-
(1998)
Academy of Management Review
, vol.23
, Issue.3
, pp. 589-600
-
-
Hagen, J.M.1
Choe, S.2
-
57
-
-
85024864204
-
Trust in government
-
Russell Sage Foundation, New York
-
Hardin R. Trust in government. Trust & Governance 1998, Volume 1:9-27. Russell Sage Foundation, New York.
-
(1998)
Trust & Governance
, vol.1
, pp. 9-27
-
-
Hardin, R.1
-
58
-
-
0005584189
-
Conceptions and explanations of trust
-
Russell Sage Foundation, New York, K. Cooke (Ed.)
-
Hardin R. Conceptions and explanations of trust. Trust in Society 2001, 3-39. Russell Sage Foundation, New York. K. Cooke (Ed.).
-
(2001)
Trust in Society
, pp. 3-39
-
-
Hardin, R.1
-
59
-
-
79955040883
-
-
Hart/Teeter (2003). National Public Opinion Survey for the Council for Excellence in Government (Study #6943b), February 20-28, 2003.
-
Hart/Teeter (2003). National Public Opinion Survey for the Council for Excellence in Government (Study #6943b), February 20-28, 2003.
-
-
-
-
60
-
-
0032219091
-
The political relevance of political trust
-
Hetherington M. The political relevance of political trust. American Political Science Review 1998, 93(4):791-808.
-
(1998)
American Political Science Review
, vol.93
, Issue.4
, pp. 791-808
-
-
Hetherington, M.1
-
61
-
-
0013255221
-
Information technology and restructuring in public organizations: Does adoption of information technology affect organizational structures, communications, and decision making?
-
Heintze T., Bretschneider S. Information technology and restructuring in public organizations: Does adoption of information technology affect organizational structures, communications, and decision making?. Journal of Public Administration Research and Theory 2000, 10(4):801-829.
-
(2000)
Journal of Public Administration Research and Theory
, vol.10
, Issue.4
, pp. 801-829
-
-
Heintze, T.1
Bretschneider, S.2
-
63
-
-
0003242777
-
Reinventing local governments and the e-Government initiative
-
Ho A. Reinventing local governments and the e-Government initiative. Public Administration Review 2002, 62(4):434-444.
-
(2002)
Public Administration Review
, vol.62
, Issue.4
, pp. 434-444
-
-
Ho, A.1
-
64
-
-
0004254851
-
-
Yale University Press, New Haven, CT
-
Hovland C.I., Janis I.L., Kelley H.H. Communication and persuasion 1953, Yale University Press, New Haven, CT.
-
(1953)
Communication and persuasion
-
-
Hovland, C.I.1
Janis, I.L.2
Kelley, H.H.3
-
65
-
-
33646709876
-
Institutional trust and subjective well-being across the EU
-
Hudson J. Institutional trust and subjective well-being across the EU. Kyklos 2006, 59(1):43-62.
-
(2006)
Kyklos
, vol.59
, Issue.1
, pp. 43-62
-
-
Hudson, J.1
-
66
-
-
79954986257
-
-
Retrieved February 4, 2010, from Instituud Voor Den Overheid
-
Instituud Voor Den Overheid Cijfermateriaal vertrouwen in de overheid (in Flemish) Retrieved February 4, 2010, from:. http://soc.kuleuven.be/io/trust/cijfersvertrouwen.htm.
-
Cijfermateriaal vertrouwen in de overheid (in Flemish)
-
-
-
67
-
-
70349120901
-
Transformational government: Basics and key issues: A workshop
-
Janssen M., Shu W. Transformational government: Basics and key issues: A workshop. Proceedings of ICEGOV 2008, December 1-4, Cairo, Egypt 2008, 117-122.
-
(2008)
Proceedings of ICEGOV 2008, December 1-4, Cairo, Egypt
, pp. 117-122
-
-
Janssen, M.1
Shu, W.2
-
68
-
-
48849115252
-
How is trust in government created? It begins at home, but ends in the parliament
-
Job J. How is trust in government created? It begins at home, but ends in the parliament. The Australian Review of Public Affairs 2005, 6(1):1-23.
-
(2005)
The Australian Review of Public Affairs
, vol.6
, Issue.1
, pp. 1-23
-
-
Job, J.1
-
69
-
-
0003768818
-
-
Cambridge University Press, Cambridge, UK
-
Kahnemen D., Slovic P., Tversky A. Judgement under uncertainty: Heuristics and biases 1982, Cambridge University Press, Cambridge, UK.
-
(1982)
Judgement under uncertainty: Heuristics and biases
-
-
Kahnemen, D.1
Slovic, P.2
Tversky, A.3
-
70
-
-
37049007908
-
Assessing the relations between satisfaction with public service delivery and trust in government. The impact of the predisposition of citizens toward government on evaluations of its performance
-
Kampen J., Van De Walle S., Bouckaert G. Assessing the relations between satisfaction with public service delivery and trust in government. The impact of the predisposition of citizens toward government on evaluations of its performance. Public Performance and Management Review 2006, 29(4):387-404.
-
(2006)
Public Performance and Management Review
, vol.29
, Issue.4
, pp. 387-404
-
-
Kampen, J.1
Van De Walle, S.2
Bouckaert, G.3
-
71
-
-
23144435923
-
Trust and distrust in organizations: Emerging perspectives, enduring questions
-
Kramer R.M. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology 1999, 50:569-598.
-
(1999)
Annual Review of Psychology
, vol.50
, pp. 569-598
-
-
Kramer, R.M.1
-
72
-
-
0035373510
-
Developing fully functional e-Government
-
Layne K., Lee J. Developing fully functional e-Government. Government Information Quarterly 2001, 18(2):122-136.
-
(2001)
Government Information Quarterly
, vol.18
, Issue.2
, pp. 122-136
-
-
Layne, K.1
Lee, J.2
-
73
-
-
84925921371
-
The dyadic trust scale: Toward understanding interpersonal trust in close relationships
-
Larzelere R., Huston T. The dyadic trust scale: Toward understanding interpersonal trust in close relationships. Journal of Marriage and the Family 1980, 42(3):595-604.
-
(1980)
Journal of Marriage and the Family
, vol.42
, Issue.3
, pp. 595-604
-
-
Larzelere, R.1
Huston, T.2
-
76
-
-
84963063075
-
Trust as a social reality
-
Lewis J., Weigert A. Trust as a social reality. Social Forces 1985, 63:967-985.
-
(1985)
Social Forces
, vol.63
, pp. 967-985
-
-
Lewis, J.1
Weigert, A.2
-
78
-
-
30544438922
-
Human resource information systems (HRIS) and technology trust
-
Lippert S.K., Swiercz P.M. Human resource information systems (HRIS) and technology trust. Journal of Information Science 2005, 31(5):340-353.
-
(2005)
Journal of Information Science
, vol.31
, Issue.5
, pp. 340-353
-
-
Lippert, S.K.1
Swiercz, P.M.2
-
79
-
-
0004265759
-
-
John Wiley and Sons, London
-
Luhmann N. Trust and power 1979, John Wiley and Sons, London.
-
(1979)
Trust and power
-
-
Luhmann, N.1
-
80
-
-
0001875669
-
Non-contractual relations in business: A preliminary study
-
Macaulay S. Non-contractual relations in business: A preliminary study. American Sociological Review 1963, 28(1):55-67.
-
(1963)
American Sociological Review
, vol.28
, Issue.1
, pp. 55-67
-
-
Macaulay, S.1
-
82
-
-
78049447176
-
Government 1.5 - Is the bottle half full or half empty?
-
Retrieved January 31, 2011, from
-
Millard J. Government 1.5 - Is the bottle half full or half empty?. European Journal of e-Practice, 9(March) 2010, 1-16. Retrieved January 31, 2011, from. http://www.epractice.eu/files/EuropeanJournalepracticeVolume9.3_1.pdf.
-
(2010)
European Journal of e-Practice, 9(March)
, pp. 1-16
-
-
Millard, J.1
-
83
-
-
0000708127
-
Organizational responses to crisis: The centrality of trust
-
Sage, Newbury Park, CA, R. Kramer, M. Tyler (Eds.)
-
Mishra A. Organizational responses to crisis: The centrality of trust. Trust in organizations 1996, 261-287. Sage, Newbury Park, CA. R. Kramer, M. Tyler (Eds.).
-
(1996)
Trust in organizations
, pp. 261-287
-
-
Mishra, A.1
-
84
-
-
12844270525
-
Does managerial orientation matter? The adoption of reinventing government and e-Government at the municipal level
-
Moon M.J., Norris D. Does managerial orientation matter? The adoption of reinventing government and e-Government at the municipal level. Information Systems Journal 2005, 15(1):43-60.
-
(2005)
Information Systems Journal
, vol.15
, Issue.1
, pp. 43-60
-
-
Moon, M.J.1
Norris, D.2
-
85
-
-
33847057267
-
Perceived information quality in data exchanges: Effects on risk, trust, and intention to use
-
Nicolaou A.I., McKnight D.H. Perceived information quality in data exchanges: Effects on risk, trust, and intention to use. Information Systems Research 2006, 17(4):332-351.
-
(2006)
Information Systems Research
, vol.17
, Issue.4
, pp. 332-351
-
-
Nicolaou, A.I.1
McKnight, D.H.2
-
86
-
-
79955034107
-
-
Financial Times, London, Retrieved February 2, 2011, from A 8
-
Norquist G. Transparency: The new democracy 2007, August 8, Financial Times, London, Retrieved February 2, 2011, from. http://www.ft.com/cms/s/2/2206f20c-45c9-11dc-b359-0000779fd2ac.html#axzz1CiOFLwDp.
-
(2007)
Transparency: The new democracy
-
-
Norquist, G.1
-
87
-
-
84937259685
-
In government we don't trust
-
Nye J. In government we don't trust. Foreign Policy 1997, Autumn, 108:99-111.
-
(1997)
Foreign Policy
, vol.108
, pp. 99-111
-
-
Nye, J.1
-
88
-
-
0003463235
-
-
Cambridge University Press, Cambridge, UK
-
O'Neill O. A question of trust 2002, Cambridge University Press, Cambridge, UK.
-
(2002)
A question of trust
-
-
O'Neill, O.1
-
90
-
-
2442676514
-
Building effective online marketplaces with institution-based trust
-
Pavlou P.A., Gefen D. Building effective online marketplaces with institution-based trust. Information Systems Research 2004, 15(1):37-59.
-
(2004)
Information Systems Research
, vol.15
, Issue.1
, pp. 37-59
-
-
Pavlou, P.A.1
Gefen, D.2
-
91
-
-
0030616107
-
The determinants of trust and credibility in environmental risk communication: An empirical study
-
Peters R.G., Covello V.T., McCallum D.B. The determinants of trust and credibility in environmental risk communication: An empirical study. Risk Analysis 1997, 17(1):43-54.
-
(1997)
Risk Analysis
, vol.17
, Issue.1
, pp. 43-54
-
-
Peters, R.G.1
Covello, V.T.2
McCallum, D.B.3
-
95
-
-
0014178927
-
A new scale for measurement of interpersonal trust
-
Rotter J. A new scale for measurement of interpersonal trust. Journal of Personality 1967, 35:651-665.
-
(1967)
Journal of Personality
, vol.35
, pp. 651-665
-
-
Rotter, J.1
-
96
-
-
58149405986
-
Interpersonal trust, trustworthiness, and gullibility
-
Rotter J. Interpersonal trust, trustworthiness, and gullibility. The American Psychologist 1980, 35:1-7.
-
(1980)
The American Psychologist
, vol.35
, pp. 1-7
-
-
Rotter, J.1
-
98
-
-
26844462671
-
Organizational transformation through e-Government: Myth or reality?
-
Scholl H.J. Organizational transformation through e-Government: Myth or reality?. Lecture Notes in Computer Science 2005, 3591:1-11.
-
(2005)
Lecture Notes in Computer Science
, vol.3591
, pp. 1-11
-
-
Scholl, H.J.1
-
99
-
-
0002809390
-
Designing trust into online experiences
-
Schneiderman B. Designing trust into online experiences. Communications of the ACM 2000, 43(12):57-59.
-
(2000)
Communications of the ACM
, vol.43
, Issue.12
, pp. 57-59
-
-
Schneiderman, B.1
-
100
-
-
84867939023
-
On-line trust: A stakeholder perspective, concepts, implications, and future directions
-
Shankar V., Urban G.L., Sultan F. On-line trust: A stakeholder perspective, concepts, implications, and future directions. The Journal of Strategic Information Systems 2002, 11(3-4):325-344.
-
(2002)
The Journal of Strategic Information Systems
, vol.11
, Issue.3-4
, pp. 325-344
-
-
Shankar, V.1
Urban, G.L.2
Sultan, F.3
-
101
-
-
84935412791
-
The social control of interpersonal trust
-
Shapiro S.P. The social control of interpersonal trust. The American Journal of Sociology 1987, 93(3):623-658.
-
(1987)
The American Journal of Sociology
, vol.93
, Issue.3
, pp. 623-658
-
-
Shapiro, S.P.1
-
102
-
-
4544302361
-
Trust and mistrust of online health sites
-
ACM, Vienna, Austria
-
Sillence E., Briggs P., Fishwick L. Trust and mistrust of online health sites. Computer Human Interaction CHI 2004 2004, 663-670. ACM, Vienna, Austria.
-
(2004)
Computer Human Interaction CHI 2004
, pp. 663-670
-
-
Sillence, E.1
Briggs, P.2
Fishwick, L.3
-
103
-
-
85044806215
-
Explaining the limited effectiveness of legalistic 'remedies' for trust/distrust
-
Sitkin S.B., Roth N.L. Explaining the limited effectiveness of legalistic 'remedies' for trust/distrust. Organizational Science 1993, 4(3):367-392.
-
(1993)
Organizational Science
, vol.4
, Issue.3
, pp. 367-392
-
-
Sitkin, S.B.1
Roth, N.L.2
-
104
-
-
0002180672
-
Reconceptualizing the determinants of risk behavior
-
Sitkin S.B., Pablo A.L. Reconceptualizing the determinants of risk behavior. Academy of Management Review 1992, 17(1):9-39.
-
(1992)
Academy of Management Review
, vol.17
, Issue.1
, pp. 9-39
-
-
Sitkin, S.B.1
Pablo, A.L.2
-
105
-
-
85079313892
-
Determinants of trust
-
Lawrence Erlbaum, Mahwah, NJ, D.V. Budescu, I. Erev, R. Zwick (Eds.)
-
Snijders C., Keren G. Determinants of trust. Games and human behavior: Essays in honor of Amnon Rapoport 1999, 355-383. Lawrence Erlbaum, Mahwah, NJ. D.V. Budescu, I. Erev, R. Zwick (Eds.).
-
(1999)
Games and human behavior: Essays in honor of Amnon Rapoport
, pp. 355-383
-
-
Snijders, C.1
Keren, G.2
-
106
-
-
0000548216
-
Philosophical problems in thinking about organizational change
-
Jossey-Bass, San Francisco, P.S. Goodman (Ed.)
-
Smith K.K. Philosophical problems in thinking about organizational change. Changes in organizations: New perspectives on theory, research and practice 1982, 316-374. Jossey-Bass, San Francisco. 1st ed. P.S. Goodman (Ed.).
-
(1982)
Changes in organizations: New perspectives on theory, research and practice
, pp. 316-374
-
-
Smith, K.K.1
-
109
-
-
0032350957
-
Maintaining and restoring public trust in government agencies and their employees
-
Thomas C. Maintaining and restoring public trust in government agencies and their employees. Administration and Society 1998, 30(2):166-193.
-
(1998)
Administration and Society
, vol.30
, Issue.2
, pp. 166-193
-
-
Thomas, C.1
-
110
-
-
33745314475
-
The effects of e-Government on trust and confidence in government
-
Tolbert C., Mossberger K. The effects of e-Government on trust and confidence in government. Public Administration Review 2006, 66(3):354-369.
-
(2006)
Public Administration Review
, vol.66
, Issue.3
, pp. 354-369
-
-
Tolbert, C.1
Mossberger, K.2
-
111
-
-
26444585549
-
E-Government and the transformation of public administrations in EU countries
-
Torres L., Pina N., Royo S. E-Government and the transformation of public administrations in EU countries. Online Information Review 2005, 29(5):531-553.
-
(2005)
Online Information Review
, vol.29
, Issue.5
, pp. 531-553
-
-
Torres, L.1
Pina, N.2
Royo, S.3
-
113
-
-
0141907818
-
Comparing measures of citizen trust and use satisfaction as indicators of bad governance: Difficulties in linking trust and satisfaction indicators
-
Van de Walle S., Bouckaert G. Comparing measures of citizen trust and use satisfaction as indicators of bad governance: Difficulties in linking trust and satisfaction indicators. International Review of Administrative Sciences 2003, 69(3):329-344.
-
(2003)
International Review of Administrative Sciences
, vol.69
, Issue.3
, pp. 329-344
-
-
Van de Walle, S.1
Bouckaert, G.2
-
115
-
-
1542382496
-
User acceptance of information technology: Toward a unified view
-
Venkatesh V., Morris M., Davis M., Davis F. User acceptance of information technology: Toward a unified view. MIS Quarterly 2003, 27(3):435-478.
-
(2003)
MIS Quarterly
, vol.27
, Issue.3
, pp. 435-478
-
-
Venkatesh, V.1
Morris, M.2
Davis, M.3
Davis, F.4
-
116
-
-
0002369308
-
IT-enabled business transformation: From automation to business scope redefinition
-
Ventrakaman V. IT-enabled business transformation: From automation to business scope redefinition. Sloan Management Review 1994, 35(2):73-87.
-
(1994)
Sloan Management Review
, vol.35
, Issue.2
, pp. 73-87
-
-
Ventrakaman, V.1
-
119
-
-
9244224654
-
An overview of online trust: Concepts, elements, and implications
-
Wang Y.D., Emurian H.H. An overview of online trust: Concepts, elements, and implications. Computers in Human Behavior 2005, 21(1):105-125.
-
(2005)
Computers in Human Behavior
, vol.21
, Issue.1
, pp. 105-125
-
-
Wang, Y.D.1
Emurian, H.H.2
-
120
-
-
10444236138
-
Encouraging citizen adoption of e-Government by building trust
-
Warkentin M., Gefen D., Pavlou P., Rose G. Encouraging citizen adoption of e-Government by building trust. Electronic Markets 2002, 12(2):157-172.
-
(2002)
Electronic Markets
, vol.12
, Issue.2
, pp. 157-172
-
-
Warkentin, M.1
Gefen, D.2
Pavlou, P.3
Rose, G.4
-
121
-
-
0002953410
-
Bureaucracy
-
Routledge, Oxford, H. Gerth, C. Wright Mills (Eds.)1919
-
Weber M. Bureaucracy. From Max Weber: Essays in sociology 1948, original c.1919, 196-244. Routledge, Oxford. H. Gerth, C. Wright Mills (Eds.).
-
(1948)
From Max Weber: Essays in sociology
, pp. 196-244
-
-
Weber, M.1
-
122
-
-
84898518913
-
-
Information Science Reference, Hershey, PA, V. Weerakkody, M. Janssen, Y. Dwivedi (Eds.)
-
Handbook of research on ICT-enabled transformational government: A global perspective 2009, Information Science Reference, Hershey, PA. V. Weerakkody, M. Janssen, Y. Dwivedi (Eds.).
-
(2009)
Handbook of research on ICT-enabled transformational government: A global perspective
-
-
-
125
-
-
0346961553
-
E-Government and the transformation of service delivery and citizen attitudes
-
West D. E-Government and the transformation of service delivery and citizen attitudes. Public Administration Review 2004, 64(1):15-27.
-
(2004)
Public Administration Review
, vol.64
, Issue.1
, pp. 15-27
-
-
West, D.1
-
126
-
-
0033249247
-
The structure of optimal trust: Moral and strategic implications
-
Wicks A.C., Berman S.L., Jones T.M. The structure of optimal trust: Moral and strategic implications. Academy of Management Review 1999, 24(1):99-116.
-
(1999)
Academy of Management Review
, vol.24
, Issue.1
, pp. 99-116
-
-
Wicks, A.C.1
Berman, S.L.2
Jones, T.M.3
-
127
-
-
0032391619
-
Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance
-
Zaheer A., McEvily B., Perrone V. Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science 1998, 9(2):141-159.
-
(1998)
Organization Science
, vol.9
, Issue.2
, pp. 141-159
-
-
Zaheer, A.1
McEvily, B.2
Perrone, V.3
-
128
-
-
0002116850
-
Production of trust: Institutional sources of economic structure, 1840-1920
-
JAI Press, Greenwich, CT, B.M. Staw, L.L. Cummings (Eds.)
-
Zucker L.G. Production of trust: Institutional sources of economic structure, 1840-1920. Research in organizational behavior, 8 1986, 53-111. JAI Press, Greenwich, CT. B.M. Staw, L.L. Cummings (Eds.).
-
(1986)
Research in organizational behavior, 8
, pp. 53-111
-
-
Zucker, L.G.1
|