Comparing measures of citizen trust and user satisfaction as indicators of 'good governance': Difficulties in linking trust and satisfaction indicators

International Review of Administrative Sciences

Volumn 69, Issue 3, 2003, Pages 329-343

  Bouckaert, Geert ^a   Van de Walle, Steven ^a  

^a UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

GOVERNANCE APPROACH; MEASUREMENT METHOD; PERFORMANCE ASSESSMENT;

EID: 0141907818     PISSN: 00208523     EISSN: None     Source Type: Journal    
DOI: 10.1177/00208523030693003     Document Type: Article

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