Customer orientation and future market focus in NSD

Journal of Service Management

Volumn 22, Issue 1, 2011, Pages 67-84

  Hillebrand, Bas ^a   Kemp, Ron G M ^b,c   Nijssen, Edwin J ^d  

^a RADBOUD UNIVERSITY NIJMEGEN   (Netherlands)

^b Netherlands Competition Authority   (Netherlands)

^c WAGENINGEN UNIVERSITY   (Netherlands)

^d EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Customer orientation; Innovation; Small to medium sized enterprises

Indexed keywords

EID: 79952339194     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564231111106929     Document Type: Article

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