메뉴 건너뛰기




Volumn 39, Issue 2, 2011, Pages 94-113

Cultural influence on loyalty tendency and evaluation of retail store attributes: An analysis of Taiwanese and American consumers

Author keywords

Consumer behaviour; Culture; Customer loyalty; Retail trade; Taiwan; United States of America

Indexed keywords


EID: 79551623813     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590551111109067     Document Type: Article
Times cited : (37)

References (68)
  • 1
    • 0036004608 scopus 로고    scopus 로고
    • The influence of multiple store environment cues on perceived merchandise value and patronage behavior
    • Baker, J., Parasuraaman, A., Grewal, D. and Voss, G. (2002), “The influence of multiple store environment cues on perceived merchandise value and patronage behavior”, Journal of Marketing, Vol. 66 No. 2, pp. 120–41.
    • (2002) Journal of Marketing , vol.66 , Issue.2 , pp. 120-141
    • Baker, J.1    Parasuraaman, A.2    Grewal, D.3    Voss, G.4
  • 2
    • 85036325219 scopus 로고    scopus 로고
    • On the relationship between store image, store satisfaction and store loyalty
    • Bloemer, J. and Ruyter, K.D. (1998), “On the relationship between store image, store satisfaction and store loyalty”, European Journal of Marketing, Vol. 32 Nos 5/6, pp. 499–513.
    • (1998) European Journal of Marketing , vol.32 , Issue.5-6 , pp. 499-513
    • Bloemer, J.1    Ruyter, K.D.2
  • 3
    • 0003161569 scopus 로고
    • The social psychology of Chinese people
    • in Bond, M.H. (Ed.) Oxford University Press, Hong Kong
    • Bond, M.H. and Hwang, K.K. (1986), “The social psychology of Chinese people”, in Bond, M.H. (Ed.), The Psychology of the Chinese People, Oxford University Press, Hong Kong, pp. 213–66.
    • (1986) The Psychology of the Chinese People , pp. 213-266
    • Bond, M.H.1    Hwang, K.K.2
  • 4
    • 0000572837 scopus 로고    scopus 로고
    • The role of store image in retail internationalization
    • Burt, S. and Carralero-Encinas, J. (2000), “The role of store image in retail internationalization”, International Marketing Review, Vol. 17 Nos 4/5, pp. 433–53.
    • (2000) International Marketing Review , vol.17 , Issue.4-5 , pp. 433-453
    • Burt, S.1    Carralero-Encinas, J.2
  • 5
    • 30644465389 scopus 로고    scopus 로고
    • Exploring store image, customer satisfaction and customer loyalty relationship: evidence from Taiwan hypermarket industry
    • Chang, C. and Tu, C. (2005), “Exploring store image, customer satisfaction and customer loyalty relationship: evidence from Taiwan hypermarket industry”, The Journal of American Academy of Business, Vol. 7 No. 2, pp. 197–202.
    • (2005) The Journal of American Academy of Business , vol.7 , Issue.2 , pp. 197-202
    • Chang, C.1    Tu, C.2
  • 6
    • 33750905849 scopus 로고    scopus 로고
    • Building consumer-brand relationship: a cross-cultural experiential view
    • Chang, P. and Chieng, M. (2006), “Building consumer-brand relationship: a cross-cultural experiential view”, Psychology & Marketing, Vol. 23 No. 11, pp. 927–59.
    • (2006) Psychology & Marketing , vol.23 , Issue.11 , pp. 927-959
    • Chang, P.1    Chieng, M.2
  • 7
    • 0035096061 scopus 로고    scopus 로고
    • Developing and validation a riverboat gaming impact scale
    • Chen, J.S. and Hsu, C.H.I. (2001), “Developing and validation a riverboat gaming impact scale”, Annals of Tourism, Vol. 28 No. 2, pp. 459–76.
    • (2001) Annals of Tourism , vol.28 , Issue.2 , pp. 459-476
    • Chen, J.S.1    Hsu, C.H.I.2
  • 9
    • 21744432293 scopus 로고
    • Marketing universals: consumers' use of brand name, price, physical appearance, and retailer reputation as signals of product quality
    • Dawar, N. and Parker, P. (1994), “Marketing universals: consumers' use of brand name, price, physical appearance, and retailer reputation as signals of product quality”, Journal of Marketing, Vol. 58 No. 2, pp. 81–95.
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 81-95
    • Dawar, N.1    Parker, P.2
  • 10
    • 84986156571 scopus 로고    scopus 로고
    • Cultural values and personal selling: a comparison of Australian and Hong Kong retailers' promotion preferences
    • Fam, K.S. and Merrilees, B. (1998), “Cultural values and personal selling: a comparison of Australian and Hong Kong retailers' promotion preferences”, International Marketing Review, Vol. 15 No. 4, pp. 246–56.
    • (1998) International Marketing Review , vol.15 , Issue.4 , pp. 246-256
    • Fam, K.S.1    Merrilees, B.2
  • 11
    • 84986136005 scopus 로고    scopus 로고
    • The internationalization of the high fashion brand: the case of central London
    • Fernie, J., Moore, C., Lawrie, A. and Hallsworth, A. (1997), “The internationalization of the high fashion brand: the case of central London”, Journal of Product & Brand Management, Vol. 6 No. 3, pp. 151–62.
    • (1997) Journal of Product & Brand Management , vol.6 , Issue.3 , pp. 151-162
    • Fernie, J.1    Moore, C.2    Lawrie, A.3    Hallsworth, A.4
  • 12
    • 1642501142 scopus 로고    scopus 로고
    • Scale modification: alternative approaches and their consequences
    • Finn, A. and Kayande, U. (2004), “Scale modification: alternative approaches and their consequences”, Journal of Retailing, Vol. 80 No. 1, pp. 37–52.
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 37-52
    • Finn, A.1    Kayande, U.2
  • 13
    • 17544370434 scopus 로고    scopus 로고
    • An examination of the antecedents of repatronage intentions across different retail store formats
    • Grace, D. and O'Cass, A. (2005), “An examination of the antecedents of repatronage intentions across different retail store formats”, Journal of Retailing and Consumer Services, Vol. 12 No. 4, pp. 227–43.
    • (2005) Journal of Retailing and Consumer Services , vol.12 , Issue.4 , pp. 227-243
    • Grace, D.1    O'Cass, A.2
  • 14
    • 0344154606 scopus 로고    scopus 로고
    • The effects or wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores
    • Grewal, D., Baker, J., Levy, M. and Voss, G.B. (2003), “The effects or wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores”, Journal of Retailing, Vol. 79 No. 4, pp. 259–68.
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 259-268
    • Grewal, D.1    Baker, J.2    Levy, M.3    Voss, G.B.4
  • 19
    • 45449125490 scopus 로고
    • The Confucius connection: from cultural roots to economic growth
    • Hofstede, G.H. and Bond, M.H. (1988), “The Confucius connection: from cultural roots to economic growth”, Organizational Dynamics, Vol. 16 No. 4, pp. 5–21.
    • (1988) Organizational Dynamics , vol.16 , Issue.4 , pp. 5-21
    • Hofstede, G.H.1    Bond, M.H.2
  • 20
    • 30644466749 scopus 로고    scopus 로고
    • Social cues in the store environment and their impact on store image
    • Hu, H. and Jasper, C.R. (2006), “Social cues in the store environment and their impact on store image”, International Journal of Retail & Distribution Management, Vol. 34 No. 1, pp. 25–48.
    • (2006) International Journal of Retail & Distribution Management , vol.34 , Issue.1 , pp. 25-48
    • Hu, H.1    Jasper, C.R.2
  • 21
    • 84965728988 scopus 로고
    • Individualism and collectivism: a study of cross-cultural researchers
    • Hui, C.H. and Triandis, H.C. (1986), “Individualism and collectivism: a study of cross-cultural researchers”, Journal of Cross-cultural Psychology, Vol. 17 No. 2, pp. 225–48.
    • (1986) Journal of Cross-cultural Psychology , vol.17 , Issue.2 , pp. 225-248
    • Hui, C.H.1    Triandis, H.C.2
  • 22
    • 84928847943 scopus 로고
    • Collectivism or individualism? Changing patterns of Japanese attitudes
    • Ishii-Kuntz, M. (1989), “Collectivism or individualism? Changing patterns of Japanese attitudes”, Social Science Research, Vol. 73 No. 4, pp. 174–9.
    • (1989) Social Science Research , vol.73 , Issue.4 , pp. 174-179
    • Ishii-Kuntz, M.1
  • 23
    • 0041738950 scopus 로고    scopus 로고
    • A typology of Korean discount shoppers: shopping motives, store attributes, and outcomes
    • Jin, B. and Kim, J. (2003), “A typology of Korean discount shoppers: shopping motives, store attributes, and outcomes”, International Journal of Service Industry Management, Vol. 14 No. 4, pp. 396–419.
    • (2003) International Journal of Service Industry Management , vol.14 , Issue.4 , pp. 396-419
    • Jin, B.1    Kim, J.2
  • 24
    • 30644468295 scopus 로고    scopus 로고
    • Comparison of clothing purchase behavior between US and Japanese female university students
    • Kawabata, H. and Rabolt, N.J. (1999), “Comparison of clothing purchase behavior between US and Japanese female university students”, Journal of Consumer Studies and Home Economics, Vol. 23 No. 4, pp. 213–23.
    • (1999) Journal of Consumer Studies and Home Economics , vol.23 , Issue.4 , pp. 213-223
    • Kawabata, H.1    Rabolt, N.J.2
  • 25
    • 0010980397 scopus 로고    scopus 로고
    • 3rd ed., Prentice-Hall, Upper Saddle River, NJ.
    • Keegan, W.J. and Green, M.C. (2003), Global Marketing, 3rd ed., Prentice-Hall, Upper Saddle River, NJ.
    • (2003) Global Marketing
    • Keegan, W.J.1    Green, M.C.2
  • 26
    • 3242735943 scopus 로고    scopus 로고
    • Cross-cultural consumer values, needs and purchase behavior
    • Kim, J., Forsythe, S., Gu, Q. and Moon, S.J. (2002), “Cross-cultural consumer values, needs and purchase behavior”, Journal of Consumer Marketing, Vol. 19 No. 6, pp. 481–502.
    • (2002) Journal of Consumer Marketing , vol.19 , Issue.6 , pp. 481-502
    • Kim, J.1    Forsythe, S.2    Gu, Q.3    Moon, S.J.4
  • 27
    • 23644444917 scopus 로고    scopus 로고
    • Discount store patronage: a comparison between South Korea and the United States
    • Kim, S. and Chen-Yu, J. (2005), “Discount store patronage: a comparison between South Korea and the United States”, Clothing and Textiles Research Journal, Vol. 23 No. 3, pp. 165–79.
    • (2005) Clothing and Textiles Research Journal , vol.23 , Issue.3 , pp. 165-179
    • Kim, S.1    Chen-Yu, J.2
  • 28
    • 84986065176 scopus 로고    scopus 로고
    • Validating the retail service quality scale for US and Korean customers of discount stores: an exploratory study
    • Kim, S. and Jin, B. (2002), “Validating the retail service quality scale for US and Korean customers of discount stores: an exploratory study”, Journal of Service Marketing, Vol. 16 No. 3, pp. 223–37.
    • (2002) Journal of Service Marketing , vol.16 , Issue.3 , pp. 223-237
    • Kim, S.1    Jin, B.2
  • 29
    • 34249047341 scopus 로고    scopus 로고
    • Cultural influence on proneness to brand loyal
    • Lam, D. (2007), “Cultural influence on proneness to brand loyal”, Journal of International Consumer Marketing, Vol. 19 No. 3, pp. 7–21.
    • (2007) Journal of International Consumer Marketing , vol.19 , Issue.3 , pp. 7-21
    • Lam, D.1
  • 30
    • 84986100472 scopus 로고
    • Meaning of image
    • Lindquist, J.D. (1974), “Meaning of image”, Journal of Retailing, Vol. 50 No. 4, pp. 29–38.
    • (1974) Journal of Retailing , vol.50 , Issue.4 , pp. 29-38
    • Lindquist, J.D.1
  • 31
    • 84986079175 scopus 로고    scopus 로고
    • After-service response in service quality assessment: a real-time updating model approach
    • Liu, B.S., Sudharshan, D. and Hamer, L.O. (2000), “After-service response in service quality assessment: a real-time updating model approach”, Journal of Services Marketing, Vol. 14 No. 2, pp. 160–77.
    • (2000) Journal of Services Marketing , vol.14 , Issue.2 , pp. 160-177
    • Liu, B.S.1    Sudharshan, D.2    Hamer, L.O.3
  • 32
    • 84973211193 scopus 로고
    • Culture and the problem of Chinese management
    • Lockett, M. (1988), “Culture and the problem of Chinese management”, Organization Studies, Vol. 9 No. 3, pp. 475–96.
    • (1988) Organization Studies , vol.9 , Issue.3 , pp. 475-496
    • Lockett, M.1
  • 33
    • 0038117817 scopus 로고    scopus 로고
    • The influence of pre-existing negative affect on store purchasing intentions
    • Mano, H. (1999), “The influence of pre-existing negative affect on store purchasing intentions”, Journal of Retailing, Vol. 75 No. 2, pp. 149–72.
    • (1999) Journal of Retailing , vol.75 , Issue.2 , pp. 149-172
    • Mano, H.1
  • 34
    • 0039597287 scopus 로고
    • Operationalizing the concept of store image
    • Mark, R.B. (1976), “Operationalizing the concept of store image”, Journal of Retailing, Vol. 52 No. 3, pp. 37–46.
    • (1976) Journal of Retailing , vol.52 , Issue.3 , pp. 37-46
    • Mark, R.B.1
  • 35
    • 84967306637 scopus 로고    scopus 로고
    • 2nd ed., Wadsworth-Thomson Learning, Belmont, CA.
    • Matsumoto, D. (2000), Culture and Psychology, 2nd ed., Wadsworth-Thomson Learning, Belmont, CA.
    • (2000) Culture and Psychology
    • Matsumoto, D.1
  • 36
    • 0030093676 scopus 로고    scopus 로고
    • Changing patterns of individualism vs. collectivism in the United States and Japan
    • Matsumoto, D., Kudoh, T. and Takeuchi, S. (1996), “Changing patterns of individualism vs. collectivism in the United States and Japan”, Culture and Psychology, Vol. 2 No. 1, pp. 77–107.
    • (1996) Culture and Psychology , vol.2 , Issue.1 , pp. 77-107
    • Matsumoto, D.1    Kudoh, T.2    Takeuchi, S.3
  • 37
    • 7044239668 scopus 로고    scopus 로고
    • The impact of culture on consumers' perceptions of service recovery efforts
    • Mattila, A.S. and Patterson, P.G. (2004), “The impact of culture on consumers' perceptions of service recovery efforts”, Journal of Retailing, Vol. 80 No. 3, pp. 196–206.
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 196-206
    • Mattila, A.S.1    Patterson, P.G.2
  • 38
    • 0000238936 scopus 로고
    • Exploring the development of store images
    • Mazursky, K. and Jacoby, J. (1986), “Exploring the development of store images”, Journal of Retailing, Vol. 62 No. 2, pp. 145–65.
    • (1986) Journal of Retailing , vol.62 , Issue.2 , pp. 145-165
    • Mazursky, K.1    Jacoby, J.2
  • 40
    • 0038030738 scopus 로고    scopus 로고
    • Sex, communication values, and cultural values: individualism-collectivism as a mediator of sex differences in communication values in two cultures
    • Mortenson, S. (2002), “Sex, communication values, and cultural values: individualism-collectivism as a mediator of sex differences in communication values in two cultures”, Communication Reports, Vol. 15 No. 1, pp. 57–71.
    • (2002) Communication Reports , vol.15 , Issue.1 , pp. 57-71
    • Mortenson, S.1
  • 41
    • 0346736750 scopus 로고    scopus 로고
    • Career commitment in collectivist and individualist cultures: a comparative study
    • Noordin, F., Williams, T. and Zimmer, C. (2002), “Career commitment in collectivist and individualist cultures: a comparative study”, International Journal of Human Resource Management, Vol. 13 No. 1, pp. 35–54.
    • (2002) International Journal of Human Resource Management , vol.13 , Issue.1 , pp. 35-54
    • Noordin, F.1    Williams, T.2    Zimmer, C.3
  • 42
    • 0012542912 scopus 로고
    • A conceptual model of retail image influence on loyalty patronage behavior
    • Osman, M.Z. (1983), “A conceptual model of retail image influence on loyalty patronage behavior”, International Review of Retail, Distribution & Consumer Research, Vol. 3 No. 2, pp. 133–48.
    • (1983) International Review of Retail, Distribution & Consumer Research , vol.3 , Issue.2 , pp. 133-148
    • Osman, M.Z.1
  • 44
    • 33748170712 scopus 로고    scopus 로고
    • Determinants of retail patronage: a meta-analytical perspective
    • Pan, Y. and Zinkhan, G.W. (2006), “Determinants of retail patronage: a meta-analytical perspective”, Journal of Retailing, Vol. 82 No. 3, pp. 229–43.
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 229-243
    • Pan, Y.1    Zinkhan, G.W.2
  • 45
    • 3342920017 scopus 로고    scopus 로고
    • The effect of consumer perceptions of store attributes on apparel store preference
    • Paulins, V.A. and Geistfeld, L.V. (2003), “The effect of consumer perceptions of store attributes on apparel store preference”, Journal of Fashion Marketing and Management, Vol. 7 No. 4, pp. 371–85.
    • (2003) Journal of Fashion Marketing and Management , vol.7 , Issue.4 , pp. 371-385
    • Paulins, V.A.1    Geistfeld, L.V.2
  • 46
    • 33745793673 scopus 로고    scopus 로고
    • Consumer reactions to crowded retail settings: cross-cultural differences between North American and the Middle East
    • Pons, F., Laroche, M. and Mourali, M. (2006), “Consumer reactions to crowded retail settings: cross-cultural differences between North American and the Middle East”, Psychology & Marketing, Vol. 23 No. 7, pp. 555–72.
    • (2006) Psychology & Marketing , vol.23 , Issue.7 , pp. 555-572
    • Pons, F.1    Laroche, M.2    Mourali, M.3
  • 49
    • 85008492106 scopus 로고    scopus 로고
    • Store environment and shopping behavior: the role of imagery elaboration and shopping orientation
    • Roy, A. and Tai, S.T.C. (2003), “Store environment and shopping behavior: the role of imagery elaboration and shopping orientation”, Journal of International Consumer Marketing, Vol. 15 No. 3, pp. 71–99.
    • (2003) Journal of International Consumer Marketing , vol.15 , Issue.3 , pp. 71-99
    • Roy, A.1    Tai, S.T.C.2
  • 50
    • 22444454224 scopus 로고    scopus 로고
    • Applying the functional theory of attitudes to understanding the inference of store atmosphere on store inferences
    • Schlosser, A.E. (1998), “Applying the functional theory of attitudes to understanding the inference of store atmosphere on store inferences”, Journal of Consumer Psychology, Vol. 7 No. 4, pp. 345–69.
    • (1998) Journal of Consumer Psychology , vol.7 , Issue.4 , pp. 345-369
    • Schlosser, A.E.1
  • 51
    • 0031188711 scopus 로고    scopus 로고
    • Store environment and consumer purchase behavior: mediating role of consumer emotions
    • Sherman, E., Mathur, A. and Smith, R.B. (1997), “Store environment and consumer purchase behavior: mediating role of consumer emotions”, Psychology & Marketing, Vol. 14 No. 14, pp. 361–78.
    • (1997) Psychology & Marketing , vol.14 , Issue.14 , pp. 361-378
    • Sherman, E.1    Mathur, A.2    Smith, R.B.3
  • 52
    • 0034238588 scopus 로고    scopus 로고
    • Retail environment, self-congruity, and retail patronage: an integrative model and a research agenda
    • Sirgy, M.J., Grewal, D. and Mangleburg, T. (2000), “Retail environment, self-congruity, and retail patronage: an integrative model and a research agenda”, Journal of Business Research, Vol. 49 No. 2, pp. 127–38.
    • (2000) Journal of Business Research , vol.49 , Issue.2 , pp. 127-138
    • Sirgy, M.J.1    Grewal, D.2    Mangleburg, T.3
  • 53
    • 84983068948 scopus 로고    scopus 로고
    • A measure of retail service quality
    • Siu, N.Y.M. and Cheung, J.T. (2001), “A measure of retail service quality”, Marketing Intelligence & Planning, Vol. 19 No. 2, pp. 88–96.
    • (2001) Marketing Intelligence & Planning , vol.19 , Issue.2 , pp. 88-96
    • Siu, N.Y.M.1    Cheung, J.T.2
  • 54
    • 0036257968 scopus 로고    scopus 로고
    • Customer loyalty in e-commerce: an exploration of its antecedents
    • Srinivasan, S.S., Anderson, R. and Ponnavolu, K. (2002), “Customer loyalty in e-commerce: an exploration of its antecedents”, Journal of Retailing, Vol. 78 No. 1, pp. 41–50.
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 41-50
    • Srinivasan, S.S.1    Anderson, R.2    Ponnavolu, K.3
  • 55
    • 55249084819 scopus 로고    scopus 로고
    • Store atmospherics provide competitive edge
    • Store Atmospherics (2005), “Store atmospherics provide competitive edge”, Chain Store Age, Vol. 1 No. 13, p. 74.
    • (2005) Chain Store Age , vol.1 , Issue.13 , pp. 74
  • 56
    • 0442329979 scopus 로고    scopus 로고
    • An international investigation of cultural and demographic effects on domestic retail loyalty
    • Straughan, R.D. and Albers-Miller, N.D. (2001), “An international investigation of cultural and demographic effects on domestic retail loyalty”, International Marketing Review, Vol. 18 No. 5, pp. 521–41.
    • (2001) International Marketing Review , vol.18 , Issue.5 , pp. 521-541
    • Straughan, R.D.1    Albers-Miller, N.D.2
  • 57
    • 84965572493 scopus 로고
    • Organizations and national culture: methodology considered
    • Tayeb, M. (1994), “Organizations and national culture: methodology considered”, Organization Studies, Vol. 15, pp. 429–46.
    • (1994) Organization Studies , vol.15 , pp. 429-446
    • Tayeb, M.1
  • 60
    • 0034239366 scopus 로고    scopus 로고
    • Atmospheric effects on shopping behavior: a review of the experimental evidence
    • Turley, L.W. and Milliman, R.E. (2000), “Atmospheric effects on shopping behavior: a review of the experimental evidence”, Journal of Business Research, Vol. 49 No. 2, pp. 193–211.
    • (2000) Journal of Business Research , vol.49 , Issue.2 , pp. 193-211
    • Turley, L.W.1    Milliman, R.E.2
  • 61
    • 77049097025 scopus 로고    scopus 로고
    • Consumer behavior reflected in store and clothing selection criteria: a pilot study in Canada and England
    • Velde, J.V., Pelton, W., Caton, S.T. and Byrne, M. (1996), “Consumer behavior reflected in store and clothing selection criteria: a pilot study in Canada and England”, Journal of Consumer Studies and Home Economics, Vol. 20 No. 4, pp. 377–91.
    • (1996) Journal of Consumer Studies and Home Economics , vol.20 , Issue.4 , pp. 377-391
    • Velde, J.V.1    Pelton, W.2    Caton, S.T.3    Byrne, M.4
  • 62
    • 0002056296 scopus 로고    scopus 로고
    • Afterword: the future of the sociology of consumption
    • in Edgell, S., Hetherington, K. and Warde, A. (Eds) Willey-Blackwell, Oxford.
    • Warde, A. (1996), “Afterword: the future of the sociology of consumption”, in Edgell, S., Hetherington, K. and Warde, A. (Eds), Consumption Matters, Willey-Blackwell, Oxford.
    • (1996) Consumption Matters
    • Warde, A.1
  • 63
    • 79551624286 scopus 로고    scopus 로고
    • Generation Y and college students embark on a lifelong shopping spree
    • Whiddon, R. (1999), “Generation Y and college students embark on a lifelong shopping spree”, IPO Repoeter, Vol. 23, p. 33.
    • (1999) IPO Repoeter , vol.23 , pp. 33
    • Whiddon, R.1
  • 64
    • 34249731398 scopus 로고    scopus 로고
    • The operationalisation of international fashion retailer success
    • Wigley, S. and Moore, C.M. (2007), “The operationalisation of international fashion retailer success”, Journal of Fashion Marketing and Management, Vol. 11 No. 2, pp. 281–96.
    • (2007) Journal of Fashion Marketing and Management , vol.11 , Issue.2 , pp. 281-296
    • Wigley, S.1    Moore, C.M.2
  • 65
    • 78649267973 scopus 로고    scopus 로고
    • Hofstede's cultural dimensions 30 years later: a study of Taiwan and the United States
    • Wu, M. (2006), “Hofstede's cultural dimensions 30 years later: a study of Taiwan and the United States”, Intercultural Communication Studies, Vol. 15 No. 1, pp. 33–42.
    • (2006) Intercultural Communication Studies , vol.15 , Issue.1 , pp. 33-42
    • Wu, M.1
  • 66
    • 0037345520 scopus 로고    scopus 로고
    • Assessing the impact of a retailer's relationship efforts on consumers' attitudes and behavior
    • Wulf, K.D. and Odekerken-Schtoder, G. (2003), “Assessing the impact of a retailer's relationship efforts on consumers' attitudes and behavior”, Journal of Retailing and Consumer Services, Vol. 10 No. 2, pp. 95–108.
    • (2003) Journal of Retailing and Consumer Services , vol.10 , Issue.2 , pp. 95-108
    • Wulf, K.D.1    Odekerken-Schtoder, G.2
  • 67
    • 0042687090 scopus 로고
    • On Hofstede's treatment of Chinese and Japanese values
    • (a)
    • Yeh, R.S. (1988a), “On Hofstede's treatment of Chinese and Japanese values”, Asia Pacific Journal of Management, Vol. 6 No. 1, pp. 149–60.
    • (1988) Asia Pacific Journal of Management , vol.6 , Issue.1 , pp. 149-160
    • Yeh, R.S.1
  • 68
    • 0038154660 scopus 로고
    • Values of American, Japanese and Taiwanese managers in Taiwan: a test of Hofstede's framework
    • (b)
    • Yeh, R.S. (1988b), “Values of American, Japanese and Taiwanese managers in Taiwan: a test of Hofstede's framework”, Academic of Management Best Papers Proceedings 1988, pp. 106–10.
    • (1988) Academic of Management Best Papers Proceedings 1988 , pp. 106-110
    • Yeh, R.S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.