An examination of the antecedents of repatronage intentions across different retail store formats

Journal of Retailing and Consumer Services

Volumn 12, Issue 4, 2005, Pages 227-243

  Grace, Debra ^a   O'Cass, Aron ^b  

^a GRIFFITH UNIVERSITY   (Australia)

^b UNIVERSITY OF NEWCASTLE   (Australia)

Author keywords

Consumption feelings; Customer satisfaction; Repatronage intentions; Service quality; Value for money

Indexed keywords

CORPORATE STRATEGY; RETAILING;

EID: 17544370434     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2004.08.001     Document Type: Article

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