-
1
-
-
0000913978
-
Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage
-
Agrawal, R., & Karahanna, E. (2001). Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage. MIS Quarterly, 24, 665-694.
-
(2001)
MIS Quarterly
, vol.24
, pp. 665-694
-
-
Agrawal, R.1
Karahanna, E.2
-
2
-
-
0036567902
-
Developing and validating an instrument for measuring user-perceived Web quality
-
Aladwani, A., & Palvia, P. (2002). Developing and validating an instrument for measuring user-perceived Web quality. Information & Management, 39, 467-476.
-
(2002)
Information & Management
, vol.39
, pp. 467-476
-
-
Aladwani, A.1
Palvia, P.2
-
3
-
-
0010144524
-
Identifying the convenience-oriented consumer
-
Anderson, T. W. (1971). Identifying the convenience-oriented consumer. Journal of Marketing Research, 8, 179-183.
-
(1971)
Journal of Marketing Research
, vol.8
, pp. 179-183
-
-
Anderson, T.W.1
-
4
-
-
21344485409
-
Work and/or fun: Measuring hedonic and utilitarian shopping value
-
Babin, B. J., Darden, W. R., & Griffen, M. (1994). Work and/or fun: Measuring hedonic and utilitarian shopping value. Journal of Marketing Research, 20, 644-656.
-
(1994)
Journal of Marketing Research
, vol.20
, pp. 644-656
-
-
Babin, B.J.1
Darden, W.R.2
Griffen, M.3
-
5
-
-
43849088153
-
The impact of Web site quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors
-
Bai, B., Law, R., & Wen, I. (2008). The impact of Web site quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors. International Journal of Hospitality Management, 27, 391-402.
-
(2008)
International Journal of Hospitality Management
, vol.27
, pp. 391-402
-
-
Bai, B.1
Law, R.2
Wen, I.3
-
7
-
-
0011921970
-
Restoring a sense of control during implementations
-
Baronas, R., & Louis, M. (1988). Restoring a sense of control during implementations. MIS Quarterly, 12, 111-123.
-
(1988)
MIS Quarterly
, vol.12
, pp. 111-123
-
-
Baronas, R.1
Louis, M.2
-
8
-
-
34249927777
-
Measuring the hedonic and utilitarian sources of consumer attitudes
-
Batra, R., & Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing Letters, 2, 159-170.
-
(1991)
Marketing Letters
, vol.2
, pp. 159-170
-
-
Batra, R.1
Ahtola, O.T.2
-
9
-
-
0032087407
-
Impulse buying: Modeling its precursors
-
Beaty, S., & Ferrell, M. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74, 169-191.
-
(1998)
Journal of Retailing
, vol.74
, pp. 169-191
-
-
Beaty, S.1
Ferrell, M.2
-
11
-
-
27344433961
-
Cohort analysis of online travel information search behavior: 1995-2000
-
Beldona, S. (2005). Cohort analysis of online travel information search behavior: 1995-2000. Journal of Travel Research, 44, 135-143.
-
(2005)
Journal of Travel Research
, vol.44
, pp. 135-143
-
-
Beldona, S.1
-
12
-
-
0042845044
-
Study: E-tailors must close more sales
-
18 December
-
Blank, C. (2000, 18 December). Study: E-tailors must close more sales. Marketing News, p. 86.
-
(2000)
Marketing News
, pp. 86
-
-
Blank, C.1
-
13
-
-
0032220721
-
A dynamic model of the duration of the customer's relationship with a continuous service provider: The role of satisfaction
-
Bolton, R. (1998). A dynamic model of the duration of the customer's relationship with a continuous service provider: The role of satisfaction. Marketing Science, 17(1), 45-65.
-
(1998)
Marketing Science
, vol.17
, Issue.1
, pp. 45-65
-
-
Bolton, R.1
-
14
-
-
84961648876
-
Buying or browsing? An exploration of shopping orientations and online purchase intention
-
Brown, M., Pope, N., & Voges, K. (2003). Buying or browsing? An exploration of shopping orientations and online purchase intention. European Journal of Marketing, 37, 1666-1684.
-
(2003)
European Journal of Marketing
, vol.37
, pp. 1666-1684
-
-
Brown, M.1
Pope, N.2
Voges, K.3
-
15
-
-
0002534192
-
Web commercials and advertising hierarchy-ofeffects
-
Bruner, G., & Kumar, A. (2000). Web commercials and advertising hierarchy-ofeffects. Journal of Advertising Research, 40(1/2), 35-42.
-
(2000)
Journal of Advertising Research
, vol.40
, Issue.1-2
, pp. 35-42
-
-
Bruner, G.1
Kumar, A.2
-
16
-
-
38949143039
-
Exoctic reservations-low prices guarantee
-
Carrell, S., & Quan, D. (2008). Exoctic reservations-low prices guarantee. International Journal of Hospitality Management, 27(2), 162-169.
-
(2008)
International Journal of Hospitality Management
, vol.27
, Issue.2
, pp. 162-169
-
-
Carrell, S.1
Quan, D.2
-
17
-
-
0032665871
-
Optimal experience of web activities
-
Chen, H., Wigand, R., & Nilan, M. (1999). Optimal experience of web activities. computers in Human Behavior, 15, 585-608.
-
(1999)
Computers in Human Behavior
, vol.15
, pp. 585-608
-
-
Chen, H.1
Wigand, R.2
Nilan, M.3
-
18
-
-
0035691263
-
Hedonic and utilitarian motivations for online retail shopping behavior
-
Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2001). Hedonic and utilitarian motivations for online retail shopping behavior. Journal of Retailing, 77, 511-535.
-
(2001)
Journal of Retailing
, vol.77
, pp. 511-535
-
-
Childers, T.L.1
Carr, C.L.2
Peck, J.3
Carson, S.4
-
19
-
-
84986099990
-
Choosing leisure services: The effects of consumer timestyle
-
Cotte, J., & Ratneshwar, S. (2003). Choosing leisure services: The effects of consumer timestyle. Journal of Services Marketing, 17, 558-572.
-
(2003)
Journal of Services Marketing
, vol.17
, pp. 558-572
-
-
Cotte, J.1
Ratneshwar, S.2
-
20
-
-
84986076182
-
Service quality and e-commerce: An exploratory analysis
-
Cox, J., & Dale, B. G. (2001). Service quality and e-commerce: An exploratory analysis. Managing Service Quality, 11, 121-131.
-
(2001)
Managing Service Quality
, vol.11
, pp. 121-131
-
-
Cox, J.1
Dale, B.G.2
-
24
-
-
0036738975
-
Antecedents of B2C channel satisfaction and preference: Validating e-commerce metrics
-
Devaraj, S., Fan, M., & Kohli, R. (2002). Antecedents of B2C channel satisfaction and preference: Validating e-commerce metrics. Information Systems Research, 13, 316-333.
-
(2002)
Information Systems Research
, vol.13
, pp. 316-333
-
-
Devaraj, S.1
Fan, M.2
Kohli, R.3
-
25
-
-
12244311124
-
Does your Web site measure up?
-
Donthu, N. (2001). Does your Web site measure up? Marketing Management, 10(4), 29-32.
-
(2001)
Marketing Management
, vol.10
, Issue.4
, pp. 29-32
-
-
Donthu, N.1
-
26
-
-
0002124572
-
Observations: The information shopper
-
Donthu, N., & Gilliland, D. (1996). Observations: The information shopper. Journal of Advertising Research, 36(2), 69-76.
-
(1996)
Journal of Advertising Research
, vol.36
, Issue.2
, pp. 69-76
-
-
Donthu, N.1
Gilliland, D.2
-
27
-
-
0003434714
-
-
8th ed.). Orlando, FL: Dryden Press
-
Engel, F., Blackwell, R., & Miniard, P. (1995). Consumer behavior (8th ed.). Orlando, FL: Dryden Press.
-
(1995)
Consumer Behavior
-
-
Engel, F.1
Blackwell, R.2
Miniard, P.3
-
28
-
-
0037274423
-
Empirical testing of a model of online store atmospherics and shopper responses
-
Eroglu, A., Machleit, A., & Lenita, M. (2003). Empirical testing of a model of online store atmospherics and shopper responses. Psychology and Marketing, 20, 139-150.
-
(2003)
Psychology and Marketing
, vol.20
, pp. 139-150
-
-
Eroglu, A.1
Machleit, A.2
Lenita, M.3
-
30
-
-
23444454516
-
For fun and profit: Hedonic value from image interactivity and responses toward an online store
-
Fiorre, A. M., Jin, H., & Kim, J. (2005). For fun and profit: Hedonic value from image interactivity and responses toward an online store. Psychology & Marketing, 22, 669-694.
-
(2005)
Psychology & Marketing
, vol.22
, pp. 669-694
-
-
Fiorre, A.M.1
Jin, H.2
Kim, J.3
-
31
-
-
0000657388
-
More than a labor of love: Gender roles and Christmas gift shopping
-
Fischer, E., & Arnold, S. (1990). More than a labor of love: Gender roles and Christmas gift shopping. Journal of Consumer Research, 17, 333-345.
-
(1990)
Journal of Consumer Research
, vol.17
, pp. 333-345
-
-
Fischer, E.1
Arnold, S.2
-
32
-
-
84953599704
-
Task characteristics and the experience of optimal flow in human-computer interaction
-
Ghani, J. A., & Deshpande, S. P. (1991). Task characteristics and the experience of optimal flow in human-computer interaction. The Journal of Psychology, 128, 381-391.
-
(1991)
The Journal of Psychology
, vol.128
, pp. 381-391
-
-
Ghani, J.A.1
Deshpande, S.P.2
-
33
-
-
0003506109
-
-
5th ed.). Upper Saddle River, NJ: Prentice Hall
-
Hair, J., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis (5th ed.). Upper Saddle River, NJ: Prentice Hall.
-
(1998)
Multivariate Data Analysis
-
-
Hair, J.1
Anderson, R.2
Tatham, R.3
Black, W.4
-
34
-
-
33344463813
-
Consumer response to service recovery strategies: The moderating effect of online versus offline environment
-
Harris, K. E., Grewal, D., Mohr, L. A., & Bernhardt, K. L. (2006). Consumer response to service recovery strategies: The moderating effect of online versus offline environment. Journal of Business Research, 59, 425-431.
-
(2006)
Journal of Business Research
, vol.59
, pp. 425-431
-
-
Harris, K.E.1
Grewal, D.2
Mohr, L.A.3
Bernhardt, K.L.4
-
35
-
-
34249673409
-
Manipulating perceived social presence through the Web interface and its impact on attitude towards online shopping
-
Hassanein, K., & Head, M. (2007). Manipulating perceived social presence through the Web interface and its impact on attitude towards online shopping. International Journal of Human-Computer Studies, 65, 689-708.
-
(2007)
International Journal of Human-Computer Studies
, vol.65
, pp. 689-708
-
-
Hassanein, K.1
Head, M.2
-
36
-
-
0030487126
-
Marketing in hypermedia computer mediated environments: Conceptual foundations
-
Hoffman, D. L., & Novak, T. P. (1996). Marketing in hypermedia computer mediated environments: Conceptual foundations. Journal of Marketing, 60(3), 50-68.
-
(1996)
Journal of Marketing
, vol.60
, Issue.3
, pp. 50-68
-
-
Hoffman, D.L.1
Novak, T.P.2
-
37
-
-
0002484988
-
Emotions in the consumption experience: Toward a new model of consumer behavior
-
In R. A. Peterson, W. D. Hoyer, & W. R. Wilson (Eds.), Lexington, MA: Heath
-
Holbrook, M. (1986). Emotions in the consumption experience: Toward a new model of consumer behavior. In R. A. Peterson, W. D. Hoyer, & W. R. Wilson (Eds.), The role of affect in consumer behavior: Emerging theories and applications (pp. 17-52). Lexington, MA: Heath.
-
(1986)
The Role of Affect in Consumer Behavior: Emerging Theories and Applications
, pp. 17-52
-
-
Holbrook, M.1
-
38
-
-
0002126713
-
The experiential aspects of consumption: Consumer fantasies, feelings, and fun
-
Holbrook, M., & Hirschman, E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9, 132-140.
-
(1982)
Journal of Consumer Research
, vol.9
, pp. 132-140
-
-
Holbrook, M.1
Hirschman, E.C.2
-
39
-
-
20344406010
-
Web performance scale
-
Huang, M. (2005). Web performance scale. Information & Management, 42, 841-852.
-
(2005)
Information & Management
, vol.42
, pp. 841-852
-
-
Huang, M.1
-
40
-
-
79251554019
-
-
J. D. Power and Associates, J, Retrieved from
-
J. D. Power and Associates. (2005). J. D. Power Consumer Center. Retrieved from http://www.jdpower.com/cc/rd/cc/global/content/glossary_automotive.asp/#4
-
(2005)
J. D. Power Consumer Center
-
-
-
41
-
-
0001136450
-
Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites
-
Jeong, M., & Lambert, C. (2001). Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites. International Journal of Hospitality Management, 20, 129-146.
-
(2001)
International Journal of Hospitality Management
, vol.20
, pp. 129-146
-
-
Jeong, M.1
Lambert, C.2
-
43
-
-
84900123054
-
A proposal to assess the service quality of online travel agencies: An exploratory study
-
Kaynama, S., & Black, C. I. (2000). A proposal to assess the service quality of online travel agencies: An exploratory study. Journal of Professional Services Marketing, 21(1), 63-88.
-
(2000)
Journal of Professional Services Marketing
, vol.21
, Issue.1
, pp. 63-88
-
-
Kaynama, S.1
Black, C.I.2
-
45
-
-
0001358967
-
Evaluating the potential of interactive media through a new lens: Search versus experience goods
-
Klein, L. (1998). Evaluating the potential of interactive media through a new lens: Search versus experience goods. Journal of Business Research, 41, 195-203.
-
(1998)
Journal of Business Research
, vol.41
, pp. 195-203
-
-
Klein, L.1
-
46
-
-
2342599741
-
Creating virtual product experiences: The role of telepresence
-
Klein, L. (2003). Creating virtual product experiences: The role of telepresence. Journal of Interactive Marketing, 7(1), 41-55.
-
(2003)
Journal of Interactive Marketing
, vol.7
, Issue.1
, pp. 41-55
-
-
Klein, L.1
-
47
-
-
0013382873
-
Consumer behavior in Web-based commerce: An Empirical Study
-
Koufaris, M., Kambil, A., & LaBarbera, P. (2002). Consumer behavior in Web-based commerce: An Empirical Study. International Journal of Electronic Commerce, 6, 115-138.
-
(2002)
International Journal of Electronic Commerce
, vol.6
, pp. 115-138
-
-
Koufaris, M.1
Kambil, A.2
la Barbera, P.3
-
48
-
-
0007506845
-
On the negative effects of e-commerce: A sociocognitive exploration of unregulated on-line buying
-
LaRose, R. (2001). On the negative effects of e-commerce: A sociocognitive exploration of unregulated on-line buying. Journal of Computer-Mediated Communication, 6(3).
-
(2001)
Journal of Computer-Mediated Communication
, vol.6
, Issue.3
-
-
la Rose, R.1
-
49
-
-
54949147225
-
Perceptions of functionality and usability on travel Web sites: The case of Chinese travelers
-
Law, R., & Qi, S., (2008). Perceptions of functionality and usability on travel Web sites: The case of Chinese travelers. Asia Pacific Journal of Tourism Research, 13, 435-445.
-
(2008)
Asia Pacific Journal of Tourism Research
, vol.13
, pp. 435-445
-
-
Law, R.1
Qi, S.2
-
50
-
-
1142296772
-
Successful factors for a travel Web site: Perceptions of online purchasers in Hong Kong
-
Law, R., & Wong, J. (2003). Successful factors for a travel Web site: Perceptions of online purchasers in Hong Kong. Journal of Hospitality & Tourism Research, 27(1), 118-124.
-
(2003)
Journal of Hospitality & Tourism Research
, vol.27
, Issue.1
, pp. 118-124
-
-
Law, R.1
Wong, J.2
-
51
-
-
79251571400
-
Channel strategy and food tourism
-
Lee, K., Lee, T. J., & Lin, C.-J. (2008). Channel strategy and food tourism. Tourism & Hospitality: Planning & Development, 5, 247-256.
-
(2008)
Tourism & Hospitality: Planning & Development
, vol.5
, pp. 247-256
-
-
Lee, K.1
Lee, T.J.2
Lin, C.-J.3
-
52
-
-
0040075931
-
What is interactivity and is it always such a good thing? Implications of definition, person, and situation for the influence of interactivity on advertising effectiveness
-
Liu, Y., & Shrum, L. (2002). What is interactivity and is it always such a good thing? Implications of definition, person, and situation for the influence of interactivity on advertising effectiveness. Journal of Advertising, 31(3), 29-42.
-
(2002)
Journal of Advertising
, vol.31
, Issue.3
, pp. 29-42
-
-
Liu, Y.1
Shrum, L.2
-
53
-
-
0038122475
-
WEBQUAL: A measure of Web site quality
-
Loiacono, E. T., Watson, R. T., & Goodhue, D. L. (2002). WEBQUAL: A measure of Web site quality. Marketing Educators' Conference: Marketing Theory and Applications, 13, 432-437.
-
(2002)
Marketing Educators' Conference: Marketing Theory and Applications
, vol.13
, pp. 432-437
-
-
Loiacono, E.T.1
Watson, R.T.2
Goodhue, D.L.3
-
55
-
-
8744262108
-
Play, flow, and the online search experience
-
Mathwick, A., & Rigdon, E. (2004). Play, flow, and the online search experience. Journal of Consumer Research, 31, 324-332.
-
(2004)
Journal of Consumer Research
, vol.31
, pp. 324-332
-
-
Mathwick, A.1
Rigdon, E.2
-
56
-
-
47249120400
-
The impact of flow and comminutes on enduring involvement in extended service encounters
-
McGinnis, L. P., Gentry, J. W., & Gao, T. (2008). The impact of flow and comminutes on enduring involvement in extended service encounters. Journal of Services Research, 11, 74-90.
-
(2008)
Journal of Services Research
, vol.11
, pp. 74-90
-
-
McGinnis, L.P.1
Gentry, J.W.2
Gao, T.3
-
57
-
-
0036737350
-
The measurement of Web-customer satisfaction: An expectation and disconfirmation approach
-
McKinney, V., Yoon, K., & Zahedi, F. (2002). The measurement of Web-customer satisfaction: An expectation and disconfirmation approach. Information Systems Research, 13, 296-315.
-
(2002)
Information Systems Research
, vol.13
, pp. 296-315
-
-
McKinney, V.1
Yoon, K.2
Zahedi, F.3
-
58
-
-
0040669518
-
Measures of perceived interactivity: An exploration of the role of direction of communication, user control, and time in shaping perceptions of interactivity
-
McMillan, S., & Hwang, J. (2002). Measures of perceived interactivity: An exploration of the role of direction of communication, user control, and time in shaping perceptions of interactivity. Journal of Advertising, 31(3), 29-42.
-
(2002)
Journal of Advertising
, vol.31
, Issue.3
, pp. 29-42
-
-
McMillan, S.1
Hwang, J.2
-
59
-
-
0036264394
-
Cross-category effects of induced arousal and pleasure on the Internet shopping experience
-
Menon, S., & Kahn, B. (2005). Cross-category effects of induced arousal and pleasure on the Internet shopping experience. Journal of Retailing, 78(1), 31-40.
-
(2005)
Journal of Retailing
, vol.78
, Issue.1
, pp. 31-40
-
-
Menon, S.1
Kahn, B.2
-
60
-
-
70349204600
-
TIA-Forrester Release: Internet booking study
-
(April 8)
-
Milligan, C. (2006, April 8). TIA-Forrester Release: Internet booking study. Travel Weekly, p. 24.
-
(2006)
Travel Weekly
, vol.24
-
-
Milligan, C.1
-
61
-
-
20444445665
-
The influence of the flow on hedonic and utilitarian shopping values
-
In S. Broniarczyk and K. Nakamoto (Eds.), Provo, UT: Advances in Consumer Research
-
Nantel, J., Senecal, S., & Gharbi, J. (2002). The influence of the flow on hedonic and utilitarian shopping values. In S. Broniarczyk and K. Nakamoto (Eds.), Advances in Consumer Research, pp. 483-484. Provo, UT: Advances in Consumer Research.
-
(2002)
Advances in Consumer Research
, pp. 483-484
-
-
Nantel, J.1
Senecal, S.2
Gharbi, J.3
-
62
-
-
0038120970
-
The influence of goal-directed and experiential activities on online flow experiences
-
Novak, T., Hoffman, D., & Duhacheck, A. (2003). The influence of goal-directed and experiential activities on online flow experiences. Journal of Consumer Psychology, 13(1/2), 3-16.
-
(2003)
Journal of Consumer Psychology
, vol.13
, Issue.1-2
, pp. 3-16
-
-
Novak, T.1
Hoffman, D.2
Duhacheck, A.3
-
63
-
-
0034340409
-
Measuring the customer experience in online environments: A structural modeling approach
-
Novak, T., Hoffman, D., & Yung, Y. (2000). Measuring the customer experience in online environments: A structural modeling approach. Marketing Science, 19(1), 22-42.
-
(2000)
Marketing Science
, vol.19
, Issue.1
, pp. 22-42
-
-
Novak, T.1
Hoffman, D.2
Yung, Y.3
-
64
-
-
38349170943
-
The antecedents of customer satisfaction with online travel services: A conceptual model
-
Nusair, K., & Kandampully, J. (2008). The antecedents of customer satisfaction with online travel services: A conceptual model. European Business Review, 20(1), 4-19.
-
(2008)
European Business Review
, vol.20
, Issue.1
, pp. 4-19
-
-
Nusair, K.1
Kandampully, J.2
-
65
-
-
78349232256
-
Determinants of Web site quality dimensions in a travel context
-
Nusair, K., Yoon, H., & Parsa, H. G. (2008). Determinants of Web site quality dimensions in a travel context. Journal of Information Technology and Tourism, 10(1), 75-89.
-
(2008)
Journal of Information Technology and Tourism
, vol.10
, Issue.1
, pp. 75-89
-
-
Nusair, K.1
Yoon, H.2
Parsa, H.G.3
-
66
-
-
0036015965
-
Web site usability, design, and performance metrics
-
Palmer, J. W. (2002). Web site usability, design, and performance metrics. Information Systems Research, 13, 151-167.
-
(2002)
Information Systems Research
, vol.13
, pp. 151-167
-
-
Palmer, J.W.1
-
67
-
-
0036400384
-
Marketing to and serving customers through the Internet: An overview and research agenda
-
Parasuraman, A., & Zinkhan, G. (2002). Marketing to and serving customers through the Internet: An overview and research agenda. Journal of the Academy of Marketing Science, 30, 285-295.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, pp. 285-295
-
-
Parasuraman, A.1
Zinkhan, G.2
-
68
-
-
20444499779
-
A multiple-item scale for assessing electronic service quality
-
Parasuraman, A., Zeithaml, V., & Malhorta, A. (2005). A multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213-233.
-
(2005)
Journal of Service Research
, vol.7
, Issue.3
, pp. 213-233
-
-
Parasuraman, A.1
Zeithaml, V.2
Malhorta, A.3
-
69
-
-
0036567901
-
Key dimensions of business-to-consumer Web sites
-
Ranganathan, C., & Ganapathy, S. (2002). Key dimensions of business-to-consumer Web sites. Information and Management, 30, 457-465.
-
(2002)
Information and Management
, vol.30
, pp. 457-465
-
-
Ranganathan, C.1
Ganapathy, S.2
-
71
-
-
0042664184
-
Summer). Student engagement in high school classrooms from the perspective of flow theory
-
Shernoff, D. J., Csikszentmihalyi, M., Scheider, B., & Shernoff, E. S. (2003, Summer). Student engagement in high school classrooms from the perspective of flow theory. School Psychology Quarterly, 18, 158-176.
-
(2003)
School Psychology Quarterly
, vol.18
, pp. 158-176
-
-
Shernoff, D.J.1
Csikszentmihalyi, M.2
Scheider, B.3
Shernoff, E.S.4
-
72
-
-
27644498822
-
Effects of interactivity in a Web site: The moderating effect of need for cognition
-
Sicilia, M., Ruiz, S., & Munuera, J. (2005). Effects of interactivity in a Web site: The moderating effect of need for cognition. Journal of Advertising, 34(3), 31-45
-
(2005)
Journal of Advertising
, vol.34
, Issue.3
, pp. 31-45
-
-
Sicilia, M.1
Ruiz, S.2
Munuera, J.3
-
73
-
-
0000482433
-
E-Satisfaction: An initial examination
-
Szymanski, D., & Hise, R. (2000). e-Satisfaction: An initial examination. Journal of Retailing, 76, 309-322.
-
(2000)
Journal of Retailing
, vol.76
, pp. 309-322
-
-
Szymanski, D.1
Hise, R.2
-
74
-
-
0037354230
-
An empirical study of the effects of interactivity on Web user attitude
-
Teo, H., Oh, L., Liu, C., & Wei, K. (2003). An empirical study of the effects of interactivity on Web user attitude. International Journal of Human-Computer Studies, 58, 281-305.
-
(2003)
International Journal of Human-Computer Studies
, vol.58
, pp. 281-305
-
-
Teo, H.1
Oh, L.2
Liu, C.3
Wei, K.4
-
75
-
-
0012121894
-
Internet-based evaluation of tourism Web site effectiveness: Methodological issues and surveys results
-
Tierney, P. (2000). Internet-based evaluation of tourism Web site effectiveness: Methodological issues and surveys results. Journal of Travel Research, 39, 212-219.
-
(2000)
Journal of Travel Research
, vol.39
, pp. 212-219
-
-
Tierney, P.1
-
76
-
-
84965761590
-
Flow in computer-mediated communication
-
Trevino, L. K., & Webster, J. (1992). Flow in computer-mediated communication. Communication Research, 19, 539-573.
-
(1992)
Communication Research
, vol.19
, pp. 539-573
-
-
Trevino, L.K.1
Webster, J.2
-
77
-
-
0042229245
-
E-service quality expectations: A case study
-
Van Riel, A., Lemmink, J., Streukens, S., & Liljander, V. (2004). E-service quality expectations: A case study. Total Quality Management & Business Excellence, 14, 437-450.
-
(2004)
Total Quality Management & Business Excellence
, vol.14
, pp. 437-450
-
-
van Riel, A.1
Lemmink, J.2
Streukens, S.3
Liljander, V.4
-
78
-
-
0000222420
-
The dimensionality and correlates of flow in human-computer interactions
-
Webster, J., Trevino, L. K., & Ryan, L. (1993). The dimensionality and correlates of flow in human-computer interactions. Computers in Human Behavior, 9, 411-426.
-
(1993)
Computers in Human Behavior
, vol.9
, pp. 411-426
-
-
Webster, J.1
Trevino, L.K.2
Ryan, L.3
-
79
-
-
0035609163
-
Shopping online for freedom, control, and fun
-
Wolfinbarger, M., & Gilly, M. (2001). Shopping online for freedom, control, and fun. California Management Review, 43(2), 34-55.
-
(2001)
California Management Review
, vol.43
, Issue.2
, pp. 34-55
-
-
Wolfinbarger, M.1
Gilly, M.2
-
80
-
-
0038119511
-
ETailQ: Dimensionalizing, measuring, and predicting retail quality
-
Wolfinbarger, M., & Gilly, M. (2003). eTailQ: Dimensionalizing, measuring, and predicting retail quality. Journal of Retailing, 79, 183-193.
-
(2003)
Journal of Retailing
, vol.79
, pp. 183-193
-
-
Wolfinbarger, M.1
Gilly, M.2
-
81
-
-
0141935580
-
Consumer perception of e-service quality: From internet purchaser and non-purchaser perspectives
-
Yang, Z., & Jun, M. (2002). Consumer perception of e-service quality: From internet purchaser and non-purchaser perspectives. Journal of Business Strategies, 19(1), 19-41.
-
(2002)
Journal of Business Strategies
, vol.19
, Issue.1
, pp. 19-41
-
-
Yang, Z.1
Jun, M.2
-
82
-
-
0034997826
-
Taking the pulse of internet pharmacies
-
Yang, Z., Peterson, R. T., & Huang, L. (2001). Taking the pulse of internet pharmacies. Marketing Health Services, 21(2), 4-10.
-
(2001)
Marketing Health Services
, vol.21
, Issue.2
, pp. 4-10
-
-
Yang, Z.1
Peterson, R.T.2
Huang, L.3
-
83
-
-
0003148541
-
Developing a scale to measure perceived quality of an Internet shopping site (SITEQUAL)
-
Yoo, B., & Donthu, N. (2001). Developing a scale to measure perceived quality of an Internet shopping site (SITEQUAL). Quarterly Journal of Electronic Commerce, 2(1), 31-46.
-
(2001)
Quarterly Journal of Electronic Commerce
, vol.2
, Issue.1
, pp. 31-46
-
-
Yoo, B.1
Donthu, N.2
-
84
-
-
0036399221
-
Service quality delivery through Web sites: A critical review of extant knowledge
-
Zeithaml, V., Parasuraman, A., & Malhotra, A. (2002). Service quality delivery through Web sites: A critical review of extant knowledge. Journal of the Academy of Marketing Science, 30, 362-375.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, pp. 362-375
-
-
Zeithaml, V.1
Parasuraman, A.2
Malhotra, A.3
-
85
-
-
0001312089
-
E-S-QUAL: A multiple-item scale for assessing electronic service quality
-
Zeithaml, V., Parasuraman, A., & Malhotra, A. (2005). E-S-QUAL: A multiple-item scale for assessing electronic service quality. Journal of Retailing, 64, 12-40.
-
(2005)
Journal of Retailing
, vol.64
, pp. 12-40
-
-
Zeithaml, V.1
Parasuraman, A.2
Malhotra, A.3
-
87
-
-
38049039368
-
Online acceptance model-a critical survey of consumer factors in online shopping
-
Zhou, L., Liwei, D., & Zhang, D. (2007). Online acceptance model-a critical survey of consumer factors in online shopping. Journal of Electronic Commerce Research, 8(1), 41-56.
-
(2007)
Journal of Electronic Commerce Research
, vol.8
, Issue.1
, pp. 41-56
-
-
Zhou, L.1
Liwei, D.2
Zhang, D.3
-
88
-
-
0036738812
-
Ecommerce metrices for net-enabled organizations: Assessing the value of ecommerce to firm performance in the manufacturing sector
-
Zhu, K., & Kraemer, K. L. (2002). Ecommerce metrices for net-enabled organizations: Assessing the value of ecommerce to firm performance in the manufacturing sector. Information Systems Research, 13, 275-295.
-
(2002)
Information Systems Research
, vol.13
, pp. 275-295
-
-
Zhu, K.1
Kraemer, K.L.2
|