Empowering employees: The moderating role of perceived organisational climate and justice

Canadian Journal of Behavioural Science

Volumn 42, Issue 4, 2010, Pages 201-211

  Boudrias, Jean Sébastien ^a   Brunet, Luc ^a   Savoie, André ^a   Plunier, Patrick ^a   Morin, Alexandre J S ^b   Cacciatore, Gerlanda ^c  

^a UNIVERSITÉ DE MONTRÉAL   (Canada)

^b UNIVERSITÉ DE SHERBROOKE   (Canada)

^c UNIVERSITÉ DU QUÉBEC À MONTRÉAL   (Canada)

Author keywords

Citizenship behaviours; Employee empowerment; Moderation analysis; Organisational climate; Organisational justice

Indexed keywords

EID: 78149352685     PISSN: 0008400X     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0020465     Document Type: Article

References (73)

1. Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not empower your sales force? An empirical examination of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90, 945-955.
2. Ambrose, M. L., & Arnaud, A. (2005). Are procedural and distributive justice conceptually distinct? In J. Greenberg & J. A. Colquitt (Eds.), Handbook of organizational justice (pp. 59-84). Mahwah, NJ: Erlbaum Publishers.
3. Ambrose, M. L., & Schminke, M. (2003). Organizational structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust. Journal of Applied Psychology, 88, 295-305.
4. Andrews, M. C., & Kacmar, K. M. (2001). Discriminating among organizational politics, justice, and support. Journal of Organizational Behavior, 22, 347-366.
5. Arnold, J. J., Arad, S., Rhodes, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviours. Journal of Organizational Behavior, 21, 249-269.
6. Baer, M., & Frese, M. (2003). Innovation is not enough: Climate for initiative and psychological safety, process innovation, and firm performance. Journal of Organizational Behavior, 24, 45-68.
7. Bandalos, D. L. (2002). The effects of item parceling on goodness-of-fit and parameter estimate bias in structural equation modeling. Structural Equation Modeling, 9, 78-102.
8. Bies, R. J. (2005). Are procedural justice and interactional justice conceptually distinct? In J. Greenberg & J. A. Colquitt (Eds.). Handbook of organizational justice (pp. 85-112). Mahwah, NJ: Erlbaum Publishers.
9. Bies, R. J., & Moag, J. F. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewiki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiations in organizations (Vol. 1, pp. 43-55). Greenwich, CT: JAI Press.
10. Bishop, J. W., Scott, K. D., Goldsby, M. G., & Cropanzano, R. (2005). A construct validity study of commitment and perceived support variables. Group and Organization Management, 30, 153-180.
11. Boudrias, J. S., Aube, C., Rousseau, V., & Morin, E. M. (2009, June). Workers' Behavioural Empowerment Questionnaire: Factorial structure and convergent/discriminant validity. Poster presented at Convention of Canadian Psychological Association, Montreal.
12. Boudrias, J. S., & Savoie, A. (2006). Les manifestations comportementales de l'habilitation au travail: développement d'un cadre conceptuel et d'un instrument de mesure [Behavioural empowerment at work: Development of a conceptual framework and a measurement instrument]. Psychologie du Travail et des Organisations, 12, 119-138.
13. Bowen, D. E., & Lawler, E. E. (1992). The empowerment of service workers: What, why, how, and when. Sloan Management Review, 33, 31-39.
14. Brislin, R. W. (1980). Translation and content analysis of oral and written material. In H. C. Triandis & J. W. Berry (Eds.), Handbook of crosscultural psychology (pp. 398-444). Boston: Allyn & Bacon.
15. Brunet, L., & Savoie, A. (1999). Le climat de travail: Un levier de changement [Work climate: An intervention lever for change]. Montréal: Les Éditions Logiques.
16. Burke, M., Chan-Serafin, S., Salvador, R., Smith, A., & Sarpy, S. A. (2008). The role of national culture and organizational climate in safety training effectiveness. European Journal of Work and Organizational Psychology, 17, 133-152.
17. Chiaburu, D. S., & Marinova, S. V. (2006). Employee role enlargement: Interaction of trust and organizational fairness. Leadership & Organizational Development Journal, 27, 168-182.
18. Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple regression/correlation analysis for the behavioral sciences (3rd ed.). Mahwah, NJ: Erlbaum.
19. Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386-400.
20. Colquitt, J. A., & Shaw, J. C. (2005). How should organizational justice be measured? In J. Greenberg & J. A. Colquitt (Eds.). Handbook of organizational justice (pp. 133-152). Mahwah, NJ: Erlbaum Publishers.
21. Cotton, J. L. (1996). Employee involvement. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol. 11, chap. 7, pp. 219-242). New York: Wiley Ltd.
22. Courcy, F., & Savoie, A. (2004). La prédiction différenciée des comportements d'agression en milieu de travail [Differential prediction of aggressive behaviours in the workplace]. Psychologie du travail et des organisations, 10, 45-60.
23. De Cremer, D. (2006). When authorities influence followers' affect: The interactive of procedural justice and transformational leadership. European Journal of Work and Organizational Psychology, 15, 322-351.
24. De Cremer, D. (2007). Emotional effects of distributive justice as a function of autocratic leader behavior. Journal of Applied Social Psychology, 37, 1385-1404.
25. Duval, M., Ménard, J., Brunet, L., & Savoie, A. (2003). Liens entre la justice organisationnelle et les comportements antisociaux au travail [Relationships between organizational justice and antisocial behaviours at work]. In C. Vandenberghe, N. Delobbe, & G. Karnas (Eds.), Dimensions individuelles et sociales de l'investissement professionnel (pp. 219-229). Louvain-la-Neuve: Presses universitaires de Louvain.
26. Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and motivation. Journal of Applied Psychology, 75, 51-59.
27. Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., Rhoades, L. (2002). Perceived supervisory support: Contribution to perceived organizational support and retention. Journal of Applied Psychology, 87, 565-573.
28. Emery, C. R., Summers, T. P., & Surak, J. G. (1996). The role of organizational climate in the implementation of total quality management. Journal of Managerial Issues, 8, 484-496.
29. Erdogan, B., & Enders, J. (2007). Support from the top: Supervisors' perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationship. Journal of Applied Psychology, 92, 321-330.
30. Ferris, G. R., & Kacmar, K. M. (1992). Perceptions of organizational politics. Journal of Management, 18, 93-116.
31. Gandz, J., & Murray, V. V. (1980). The experience of workplace politics. Academy of Management Journal, 23, 237-251.
32. e congrès de l'Association de psychologie du travail de langue française (Vol. 3, pp. 11-22). Lille: L'Harmattan.
33. Hagvet, K. A., & Nasser, F. M. (2004). How well do item parcels represent conceptually defined latent constructs? A two-facet approach. Structural Equation Modeling, 11, 168-193.
34. Hand, H. H., Richards, M. D., & Slocum, J. W. (1973). Organizational climate and the effectiveness of a human relations training program. Academy of Management Journal, 16, 185-195.
35. Hofmann, D. A., Morgeson, F. P., & Gerras, S. J. (2003). Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology, 88, 170-178.
36. Hu, L., & Bentler, P. M. (1999). Cut-off criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1-55.
37. James, L. A., & James, L. R. (1989). Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology, 74, 739-751.
38. James, L. R. (1982). Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67, 219-229.
39. Janssen, O. (2001). Fairness perceptions as a moderator in the curvilinear relationships between job demands, and job performance and job satisfaction. Academy of Management Journal, 44, 1039-1050.
40. Johnson, P. O., & Neyman, J. (1936). Tests of certain linear hypotheses and their applications to some educational problems. Statistical Research Memoirs, 1, 57-93.
41. Jones, A. P., & James, L. R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance, 23, 201-250.
42. Konczak, L., Stelly, D. J., & Trusty, M. L. (2000). Defining and measuring empowering leader behaviors: Development of an upward feedback instrument. Educational and Psychological Measurement, 60, 301-331.
43. Lashley, C. (1999). Employee empowerment in services: A framework for analysis. Personnel Review, 28, 169-191.
44. Lawler, E. E. (1992). The ultimate advantage: Creating the highinvolvement organization. San Francisco: Jossey-Bass.
45. Ledford, G. E., & Lawler, E. E. (1994). Research on employee participation: Beating a dead horse? Academy of Management Review, 19, 633-636.
46. Liao, H., & Rupp, D. E. (2005). The impact of justice climate and justice orientation on work outcomes: A cross-level multifoci framework. Journal of Applied Psychology, 90, 242-256.
47. Likert, K. (1967). The human organization. New York: McGraw-Hill.
48. Little, T. D., Cunningham, W. A., Shahar, G., & Widaman, K. (2002). To parcel or not to parcel: Exploring the question, weighing the merits. Structural Equation Modeling, 9, 151-173.
49. Marchington, M., Wilkinson, A., Ackers, P., & Goodman, J. (1994). Understanding the meaning of participation: Views from the workplace. Human Relations, 47, 867-894.
50. McCleland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, 376-390.
51. Menon, S. T. (2001). Employee empowerment: An integrative psychological approach. Applied Psychology: An International Review, 50, 153-180.
52. Moorman, R. H. (1991). Relationships between organizational justice and organizational citizenship behaviours: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
53. Moorman, R. H., Blakely, G. I., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behaviour? Academy of Management Journal, 41, 351-357.
54. Morrison, R., Jones, L., & Fuller, B. (1997). The relation between leadership style and empowerment on job satisfaction of nurses. Journal of Nursing Administration, 27, 27-34.
55. Muthén, L. K., & Muthén, B. O. (2008). Mplus user's guide [version 5.2; computer software]. Los Angeles: Muthén & Muthén.
56. Neal, A., West, M. A., & Patterson, M. G. (2005). Do organizational climate and competitive strategy moderate the relationship between human resource management and productivity? Journal of Management, 31, 492-512.
57. Piccolo, R. F., Bardes, M., Mayer, D. M., & Judge, T. A. (2008). Does high quality leader-member exchange accentuate the effects of organizational justice? European Journal of Work and Organizational Psychology, 17, 273-298.
58. Podsakoff, P. M., Mackenzie, S. B., & Bommer, W. H. (1996). Metaanalysis of the relationship between Kerr and Jeremier's substitutes for leadership and employee job attitudes, role perceptions, and performance. Journal of Applied Psychology, 81, 380-399.
59. Preacher, K. J., Curran, P. J., & Bauer, D. J. (2006). Computational tools for probing interaction effects in multiple linear regression, multilevel modeling, and latent curve analysis. Journal of Educational and Behavioral Statistics, 31, 437-448.
60. Price, J. L., & Muller, C. W. (1986). Handbook of organizational measurement. Marshfield, MA: Pittman.
61. Roy, F. (1989). Élaboration et validation d'un questionnaire sur le climat de travail [Development and validation of a work climate questionnaire]. Master dissertation, Université de Montréal, Montreal.
62. Shadure, M. A., Kienzle, R., & Rodwell, J. J. (1999). The relationship between organizational climate and employee perceptions of involvement. Group and Organization Management, 24, 479-503.
63. Tabachnick, B. G., & Fidell, L. S. ( 1996). Using multivariate statistics (3rd ed.). New York: HarperCollins College Publishers.
64. Tesluk, P. E., Vance, R. J., & Mathieu, J. E. (1999). Examining employee involvement in the context of participative work environments. Group & Organization Management, 24, 271-299.
65. Tremblay, M., & Simard, G. (2006). La mobilisation du personnel: L'art d'établir un climat d'échanges favorable basé sur la réciprocité [Mobilizing employees: The art of establishing a favourable exchange climate based on reciprocity]. In M. Tremblay (sous la dir.), La mobilisation des personnes au travail (pp. 100-117). Montréal: Collection Racines du savoir, Revue Gestion.
66. Tremblay, M., & WiIs, G. (2006). La mobilisation des ressources humaines : une stratégie de rassemblement des énergies de chacun pour le bien de tous [Mobilizing human resources: A strategy to combine energies from everyone for the collective welfare]. In M. Tremblay (sous la dir.), La mobilisation des personnes au travail (pp. 34-60). Montréal: Collection Racines du savoir, Revue Gestion.
67. Tyler, T. R., & Bies, R. J. (1990). Beyond formal procedure: The interpersonal context of procedural justice. In J. S. Carroll (Ed.), Applied social psychology and organizational settings (pp. 77-98). Hillsdale, NJ: Erlbaum.
68. Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 4-70.
69. Wagner, J. A. (1994). Participation's effects on performance and satisfaction: A reconsideration of research evidence. Academy of Management Review, 19, 312-330.
70. Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). Therole of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87, 590-598.
71. Witt, L. A., Andrews, M. C., & Kacmar, K. M. (2000). The role of participation in decision-making in the organizational politics-job satisfaction relationship. Human Relations, 53, 341-358.
72. Zohar, D. (2003). Safety climate: Conceptual and measurement issues. In J. C. Quick, & L. E. Tetrick (Eds.), Handbook of occupational health psychology (pp. 123-142). Washington, DC: American Psychological Association.
73. Zultowski, W. H., Arvey, R. D., & Dewherst, H. D. (1978). Modering effect of organizational climate on relationship between goal-setting attributes and employee satisfaction. Journal of Vocational Behavior, 12, 217-227.