Are procedural justice and interactional justice conceptually distinct?

Handbook of Organizational Justice

Volumn , Issue , 2013, Pages 85-112

  Bies, Robert J ^a  

^a GEORGETOWN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85118960758     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (105)

1. Ambrose, M. L., Seabright, M. A., & Schminke, M. (2002). Sabotage in the workplace: The role of organizational injustice. Organizational Behavior and Human Decision Processes, 89, 947-965.
2. Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
3. Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267-286.
4. Audi, R. (1999). The Cambridge dictionary of philosophy (2nd ed.). Cambridge: Cambridge University Press.
5. Barling, J., & Phillips, M. (1993). Interactional, formal, and distributive justice in the workplace: An exploratory study. Journal of Psychology, 127, 649-656.
6. Baron, R. A. (1988). Negative effects of destructive criticism: Impact on conflict, self-efficacy, and task performance. Journal of Applied Psychology, 73, 199-207.
7. Bass, B. M. (1990). Bass and Stogdill's handbook of leadership: Theory, research, and managerial applications. New York: Free Press.
8. Bennett, N., Martin, C. L., Bies, R. J., & Brockner, J. (1995). Coping with a layoff: A longitudinal study of victims. Journal of Management, 21, 1025-1040.
9. Beugre, C. D., & Baron, R. A. (2001). Perceptions of systemic justice: The effects of distributive, procedural, and interactional justice. Journal of Applied Social Psychology, 31, 324-339.
10. Bies, R. J. (1987). The predicament of injustice: The management of moral outrage. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (Vol. 9, pp. 289-319). Greenwich, CT: JAI Press.
11. Bies, R. J. (1996). Beyond the hidden self: Psychological and ethical aspects of privacy in organizations. In D. Messick & A. Tenbrunsel (Ed.), Codes of conduct: Behavioral research into business ethics (pp. 104-116). New York: Russell Sage Foundation.
12. Bies, R. J. (2001). Interactional (in)justice: The sacred and the profane. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 89-118). Palo Alto: Stanford University Press.
13. Bies, R. J. (2003). The manager as intuitive politician: Blame management and the delivery of bad news. Unpublished manuscript.
14. Bies, R. I., & Bobocel, D. R. (2001, August). The case of interactional justice v. procedural justice: Concurring and dissenting opinions. Presented at J. Greenberg (Chair), Controversial Issues in Organizational Justice. Symposium conducted at the annual meeting of the Academy of Management, Washington, DC.
15. Bies, R. J., & Greenberg, J. (2001). Justice, culture, and corporate image: The swoosh, the sweatshops, and the sway of public opinion. In M. Gannon & K. Newman (Eds.), Handbook of cross-cultural management (pp. 320-334). Oxford, England: Blackwell.
16. Bies, R. J., Martin, C. L., & Brockner, J. (1993). Just laid off, but still a "good citizen"? Only if the process is fair. Employee Responsibilities and Rights Journal, 6, 227-238.
17. Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich, CT: JAI Press.
18. Bies, R. J., & Shapiro, D. L. (1987). Interactional fairness judgments: The influence of causal accounts. Social justice Research, 2, 199-218.
19. Bies, R. J., & Shapiro, D. L. (1988). Voice and justification: Their influence on procedural fairness judgments. Academy of Management journal, 31, 676-685.
20. Bies, R. J., Shapiro, D. L., & Cummings, L. L. (1988). Causal accounts and managing organizational conflict: Is it enough to say it's not my fault? Communication Research, 15, 381-399.
21. Bies, R. J., & Tripp, T. M. (1993). Employee-initiated defamation lawsuits: Organizational responses and dilemmas. Employee Responsibilities and Rights journal, 6, 313-324.
22. Bies, R. J., & Tripp, T. M. (1996). Beyond distrust: "Getting even" and the need for revenge. In R. M. Kramer & T. Tyler (Eds.), Trust in organizations (pp. 246-260). Newbury Park, CA: Sage.
23. Bies, R. J., & Tripp, T. M. (1999). Two faces of the powerless: Coping with tyranny. In R. M. Kramer & M. A. Neale (Eds.), Power and influence in organizations (pp. 203-219). Thousand Oaks, CA: Sage.
24. Bies, R. J., & Tripp, T. M. (2002). Hot flashes, open wounds: Injustice and the tyranny of its emotions. In S. Gilliland, D. Steiner, & D. Skarlicki (Eds.), Emerging perspectives on managing organizational justice (pp. 203-223). Greenwich, CT: IAP Press.
25. Bies, R. J., & Tripp, T. M. (in press). The study of revenge in the workplace: Conceptual, ideological, and empirical issues. In P. Spector & S. Fox (Eds.), Counterproductive workplace behavior: An integration of both actor and recipient perspectives on causes and consequences. Washington, DC: American Psychological Association.
26. Bies, R. J., & Tyler, T. (1993). The "litigation mentality" in organizations: A test of alternative psychological explanations. Organization Science, 4, 352-366.
27. Blodgett, J. G., Hill, D. J., & Tax, S. S. (1997). The effects of distributive, procedural, and interactional justice on postcomplaint behavior. Journal of Retailing, 73, 185-210.
28. Bobocel, D. R., & Holmvall, C. (2001). Are interactional justice and procedural justice different? Framing the debate. In S. Gilliland, D. Steiner, & D. Skarlicki (Eds.), Research in social issues in management: Theoretical and cultural perspectives on organizational justice (pp. 85-110). Greenwich, CT: Information Age Publishing.
29. Bottom, W. P., Gibson, K., Daniels, S. E., & Murnighan, J. K. (2002). When talk is not cheap: Substantive penance and expressions of intent in rebuilding cooperation. Organization Science, 13, 497-513.
30. Brockner, J., DeWitt, R. L., Grover, S., & Reed, T. (1990). When it is especially important to explain why: Factors affecting the relationship between managers' explanations of a layoff and survivors' reactions to the layoff. Journal of Experimental Social Psychology, 26, 389-407.
31. Cahn, E. (1949). The sense of injustice. New York: New York University Press.
32. Clemmer, E. C. (1993). An investigation into the relationship of fairness and customer satisfaction with services. In R. Cropanzano (Ed.), justice in the workplace: Approaching fairness in human resource management (pp. 193-207). Hillsdale, NJ: Lawrence Erlbaum Associates.
33. Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86, 278-324.
34. Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure, Journal of Applied Psychology, 86, 386-400.
35. Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
36. Colquitt, J. A., & Greenberg, J. (2003). Organizational justice: A fair assessment of the state of the literature. InJ. Greenberg (Ed.), Organizational behavior: The state of the science (pp. 165-210). Mahwah, NJ: Lawrence Erlbaum Associates.
37. Conlon, D. E., & Murray, N. M. (1996). Customer perceptions of corporate responses to product complaints. Academy of Management journal, 39, 1040-1056.
38. Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact, Journal of Occupational Health Psychology, 6, 64-80.
39. Cropanzano, R., & Ambrose, M. L. (2001). Procedural and distributive justice are more similar than you think: A monistic perspective and a research agenda. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 119-151). Palo Alto, CA: Stanford University Press.
40. Cropanzano, R., Byrne, Z. S., Bobocel, D. R., & Rupp, D. R. (2001). Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice. Journal of Vocational Behavior, 58, 164-209.
41. Cropanzano, R., & Greenberg, J. (1997). Progress in organizational justice: Tunneling through the maze. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol. 12, pp. 317-372). London: Wiley.
42. Cropanzano, R., Prehar, C. A., & Chen, P. Y. (2002). Using social exchange theory to distinguish procedural from interactional justice. Group and Organizational Management, 27, 324-351.
43. Cropanzano, R., & Randall, M. L. (1993). Injustice and work behavior: A historical review. In R. Cropanzano (Ed.), Justice in the workplace: Approaching fairness in human resource management (pp. 1-20). Hillsdale, NJ: Lawrence Erlbaum Associates.
44. Culnan, M. J., & Bies, R. J. (2003). Consumer privacy: Balancing economic and justice considerations, Journal of Social Issues, 59, 323-342.
45. Daly, J. P. (1995). Explaining changes to employees: The influence of justifications and change outcomes on employees' fairness judgments, Journal of Applied Behavioral Science, 31, 415-428.
46. Elovainio, M., Kivimaki, M., & Helkama, K. (2001). Organizational justice evaluations, job control, and occupational strain, Journal of Applied Psychology, 86, 418-424.
47. Fayol, H. (1949). General and industrial management (C. Storrs, Trans.). London: Pittman & Sons.
48. Fleishman, E. A. (1973). Twenty years of consideration and structure. In E. A. Fleishman & J. G. Hunt (Eds.), Current developments in the study of leadership (pp. 1-37). Carbondale, IL: Southern Illinois University Press.
49. Folger, R., & Bies, R. J. (1989). Managerial responsibilities and procedural justice. Employee Responsibilities and Rights journal, 2, 79-90.
50. Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management. Beverly Hills, CA: Sage.
51. Folger, R., & Cropanzano, R. (2001). Fairness theory: Justice as accountability. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 1-55). Palo Alto, CA: Stanford University Press.
52. Fuller, J. B., & Hester, K. (2001). Acloser look at the relationship between justice perceptions and union participation. Journal of Applied Psychology, 86, 1096-1105.
53. Gilliland, S. W, Benson, L., & Schepers, D. H. (1998). A rejection threshold injustice evaluations: Effect on judgment and decision-making. Organizational Behavior and Human Decision Processes, 76, 113-131.
54. Gilliland, S. W., Goldman, B. M., Tripp, T., & Beach, L. R. (2000, May). Violating images of justice: A decision to act. Paper presented at the 7th Behavioral Decision Research in Management Conference, Tucson, AZ.
55. Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16, 399-432.
56. Greenberg, J. (1993a). Stealing in the name of justice: Informational and interpersonal moderators of theft reactions to underpayment inequity. Organizational Behavior and Human Decision Processes, 54, 81-103.
57. Greenberg, J. (1993b). The social side of fairness: Interpersonal and informational classes of organizational justice. In R. Cropanzano (Ed.), Justice in the workplace: Approaching fairness in human resource management (pp. 79-103). Hillsdale, NJ: Lawrence Erlbaum Associates.
58. Greenberg, J. (1994). Using socially fair treatment to promote acceptance of a work site smoking ban. Journal of Applied Psychology, 79, 288-297.
59. Greenberg, J. (2001). The seven loose can(n)ons of organizational justice. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 245-271). Palo Alto, CA: Stanford University Press.
60. Greenberg, J., & Bies, R. J. (1992). Establishing the role of empirical studies of organizational justice in philosophical inquiries into business ethics. Journal of Business Ethics, 11, 97-108.
61. Hornstein, H. A. (1996). Brutal bosses and their prey. New York: Riverhead Books.
62. Hunter, J. E., & Schmidt, F. L. (1990). Methods of meta-analysis. Newbury Park, CA: Sage.
63. Kast, F. E., & Rosenzweig, J. E. (1974). Organization and management: A systems approach (2nd ed.). New York: McGraw-Hill.
64. Kernan, M. C., & Hanges, P. J. (2002). Survivor reactions to reorganization: Antecedents and consequences of procedural, interpersonal, and informational justice. Journal of Applied Psychology, 87, 916-928.
65. Kickul, J., Lester, S. W., & Finkl, J. (2002). Promise-breaking during radical organizational change: Do justice interventions make a difference? Journal of Organizational Behavior, 23, 469-488.
66. Kuhn, T. (1970). The structure of scientific revolutions (2nd ed.). Chicago: University of Chicago Press.
67. Lakatos, I. (1971). Falsification and the methodology of scientific research programmes. In I. Lakatos & A. Musgrove (Eds.), Criticism and the growth of knowledge (pp. 91-196). Cambridge, UK: Cambridge University Press.
68. Leventhal, G. S. (1980). What should be done with equity theory? New approaches to the study of fairness in social relationships. In K. Gergen, M. Greenberg, & R. Willis (Eds.), Social exchange: New advances in theory and research (pp. 27-55). New York: Plenum Press.
69. Lewicki, R. I., McAllister, D. M., & Bies, R. J. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 438-458.
70. Lewin, K. (1935). A dynamic theory of personality. New York: McGraw-Hill.
71. Lind, E. A., & Tyler, T. R. (1988). The social psychology of procedural justice. New York: Plenum.
72. Locke, E. A. (2003). Good definitions: The epistemological foundation of scientific progress. In J. Greenberg (Ed.), Organizational behavior: The state of the science (pp. 415-444) Mahwah, NJ: Lawrence Erlbaum Associates.
73. Maletesta, R. M., & Byrne, Z. S. (1997, April). The impact of formal and interactional justice on organizational outcomes. Paper presented at the annual conference of the Society for Industrial and Organizational Psychology, St. Louis, MO.
74. Masterson, S. S., Lewis-McClear, K., Goldman, B. M., & Taylor, M. S. (1997). Interactional justice revisited: The differential effects of treatment and procedures on work relationships and outcomes. Unpublished manuscript.
75. Masterson, S. S., Lewis-McClear, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43, 738-748.
76. Mayo, E. (1933). The human problems of industrial civilization. New York: Macmillan.
77. Messick, D. M., Bloom, S., Boldizar, J. P., & Samuelson, C. D. (1985). Why we are fairer than others. Journal of Experimental Social Psychology, 21, 480-500.
78. Mikula, G. (1986). The experience of injustice: Toward a better understanding of its phenomenology. In H. W. Bierhoff, R. L. Cohen, & J. Greenberg (Eds.), Justice in interpersonal relations (pp. 103-123). New York: Plenum Press.
79. Mikula, G., Petri, B., & Tanzer, N. (1990). What people regard as just and unjust: Types and structures of everyday experiences of injustice. European Journal of Social Psychology, 20, 133-149.
80. Miller, D. T. (2001). Disrespect and the experience of injustice. Annual Review of Psychology, 52, 527-553.
81. Morrill, C. (1995). The executive way: Conflict management in corporations. Chicago: University of Chicago Press.
82. Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
83. Moye, N. A., Masterson, S. S., & Bartol, K. M. (1997, August). Differentiating antecedents and consequences or procedural and interactional justice: Empirical evidence in support of separate constructs. Paper presented at the Academy of Management Meetings, Boston.
84. Naumann, S. E., Bennett, N., Bies, R. J., & Martin, C. (1998). Laid off, but still loyal: The influence of perceivedjustice and organizational support. International Journal of Conflict Management, 9, 356-368.
85. Piekoff, L. (1991). Objectivism: The philosophy of Ayn Rand. New York: Dutton.
86. Ployhart, R. E., Ryan, A. M., & Bennett, M. (1999). Explanations for selection decisions: Applicants' reactions to informational and sensitivity features of explanations. Journal of Applied Psychology, 84, 87-106.
87. Rahim, M. A., Magner, N. R., & Shapiro, D. L. (2000). Do justice perceptions influence styles of handling conflict with the supervisor? What justice perceptions, precisely? International Journal of Conflict Management, 11, 9-31.
88. Rosenthal, R. (1991). Meta-analytic procedures for social research (rev. ed.). Thousand Oaks, CA: Sage.
89. Rupp, D. E., & Cropanzano, R. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes, 89, 925-946.
90. Scott, W. G. (1967). Organization theory: A behavioral analysis for management. Homewood, IL: Richard D. Irwin.
91. Shapiro, D. L. (1991). The effect of explanations on negative reactions to deceit. Administrative Science Quarterly, 36, 614-630.
92. Shapiro, D. L., & Bies, R. J. (1994). Threats, bluffs, and disclaimers in negotiations. Organizational Behavior and Human Decision Processes, 60, 14-35.
93. Sindhav, B. (2001). The role of organizational justice in managing change within marketing channels. Journal of Marketing Channels, 9, 65-91.
94. Sitkin, S. B., & Bies, R. J. (1993). Social accounts in conflict situations: On using explanations to manage conflict. Human Relations, 46, 349-370.
95. Skarlicki, D. R, & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434-443.
96. Skarlicki, D. R, Folger, R., & Tesluk, R (1999). Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal, 42, 100-108.
97. Sweeney, P. D., & McFarlin, D. B. (1993). Workers' evaluations of the "ends" and the "means" An examination of four models of distributive and procedural justice. Organizational Behavior and Human Decision Processes, 55, 23-40.
98. Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178-190.
99. Thibaut, J., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Lawrence Erlbaum Associates.
100. Tyler, T. R. (1988). What is procedural justice? Law and Society Review, 22, 301-335.
101. Tyler, T. R., & Bies, R. J. (1990). Beyond formal procedures: The interpersonal context of procedural justice. In J.. Carroll (Ed.), Applied social psychology and organizational settings (pp. 77-98). Hillsdale, NJ: Lawrence Erlbaum Associates.
102. Tyler, T. R., & Blader, S.L. (2000). Cooperation in groups: Procedural justice, social identity, behavioral engagement. Philadelphia, PA: Psychology Press.
103. Tyler, T. R., & Lind, E. A. (1992). A relational model of authority in groups. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 25, pp. 115-191). New York: Academic Press.
104. Watson, D., & Clark, L. A. (1984). Negative affectivity: The disposition to experience aversive emotional states. Psychological Bidletin, 96, 465-490.
105. Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.