Valujet flight 592: Crisis communication theory blended and extended

Communication Quarterly

Volumn 47, Issue 4, 1999, Pages 345-375

  Fishman, Donald A ^a  

^a BOSTON COLLEGE   (United States)

Author keywords

Crisis communication; Crisis management; Focusing event; Image restoration; Valujet

Indexed keywords

EID: 0000423295     PISSN: 01463373     EISSN: 17464102     Source Type: Journal    
DOI: 10.1080/01463379909385567     Document Type: Article

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