-
2
-
-
0000928358
-
The real value of on-line communities
-
[May-June]
-
Armstrong A., Hagel J. The real value of on-line communities. Harvard Bus Rev 1996, 134-141. [May-June].
-
(1996)
Harvard Bus Rev
, pp. 134-141
-
-
Armstrong, A.1
Hagel, J.2
-
3
-
-
43849088153
-
The impact of website quality on customer satisfaction and purchase intentions: evidence from Chinese online visitors
-
Bai B., Law R., Wen I. The impact of website quality on customer satisfaction and purchase intentions: evidence from Chinese online visitors. Int J Hosp Manag 2008, 27:391-402.
-
(2008)
Int J Hosp Manag
, vol.27
, pp. 391-402
-
-
Bai, B.1
Law, R.2
Wen, I.3
-
4
-
-
84867973432
-
Trustworthiness in electronic commerce: the role of privacy, security, and site attributes
-
Belanger F., Hiller J.S., Smith W.J. Trustworthiness in electronic commerce: the role of privacy, security, and site attributes. J Strateg Inf Syst 2002, 11:245-270.
-
(2002)
J Strateg Inf Syst
, vol.11
, pp. 245-270
-
-
Belanger, F.1
Hiller, J.S.2
Smith, W.J.3
-
5
-
-
29144489377
-
Customer behavioral intentions for online purchases: an examination of fulfillment method and customer experience level
-
Boyer K.K., Hult G.T.M. Customer behavioral intentions for online purchases: an examination of fulfillment method and customer experience level. J Oper Manag 2006, 24(2):124-147.
-
(2006)
J Oper Manag
, vol.24
, Issue.2
, pp. 124-147
-
-
Boyer, K.K.1
Hult, G.T.M.2
-
6
-
-
77955277635
-
Price and brand name as indicator of quality dimensions of consumer durables
-
Brucks M., Zeithaml V.A., Naylor G. Price and brand name as indicator of quality dimensions of consumer durables. J Acad Mark Sci 2000, 25(2):139-153.
-
(2000)
J Acad Mark Sci
, vol.25
, Issue.2
, pp. 139-153
-
-
Brucks, M.1
Zeithaml, V.A.2
Naylor, G.3
-
8
-
-
33745211471
-
Understanding online B-to-C relationships: an integrated model of privacy concerns, trust, and commitment
-
Eastlick M.A., Lotz S.L., Warrington P. Understanding online B-to-C relationships: an integrated model of privacy concerns, trust, and commitment. J Bus Res 2006, 59:877-886.
-
(2006)
J Bus Res
, vol.59
, pp. 877-886
-
-
Eastlick, M.A.1
Lotz, S.L.2
Warrington, P.3
-
9
-
-
4444274701
-
Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services
-
Gefen D., Straub D.W. Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services. Omega 2004, 32:407-424.
-
(2004)
Omega
, vol.32
, pp. 407-424
-
-
Gefen, D.1
Straub, D.W.2
-
10
-
-
12244258142
-
A countdown to the age of secure electronic commerce
-
Glass A.D. A countdown to the age of secure electronic commerce. Credit World 1998, 86(5):29-31.
-
(1998)
Credit World
, vol.86
, Issue.5
, pp. 29-31
-
-
Glass, A.D.1
-
11
-
-
0442318879
-
Multi-channel shopping: understanding what drives channel choice
-
Gordon G.L., Schoenbachler D.D. Multi-channel shopping: understanding what drives channel choice. J Consum Mark 2002, 19(1):42-53.
-
(2002)
J Consum Mark
, vol.19
, Issue.1
, pp. 42-53
-
-
Gordon, G.L.1
Schoenbachler, D.D.2
-
12
-
-
61849121782
-
Consumer e-shopping acceptance: antecedents in a technology acceptance model
-
Ha S., Stoel L. Consumer e-shopping acceptance: antecedents in a technology acceptance model. J Bus Res 2009, 62(5):565-571.
-
(2009)
J Bus Res
, vol.62
, Issue.5
, pp. 565-571
-
-
Ha, S.1
Stoel, L.2
-
13
-
-
0003506109
-
-
Prentice-Hall, NJ
-
Hair J.F., Black W.C., Babin B.J., Anderson R.E., Tatham R.L. Multivariate data analysis 2006, Prentice-Hall, NJ.
-
(2006)
Multivariate data analysis
-
-
Hair, J.F.1
Black, W.C.2
Babin, B.J.3
Anderson, R.E.4
Tatham, R.L.5
-
14
-
-
56249100394
-
The effect of web interface features on consumer online purchase intentions
-
Hausman A.V., Siekpe J.S. The effect of web interface features on consumer online purchase intentions. J Bus Res 2009, 62(1):5-13.
-
(2009)
J Bus Res
, vol.62
, Issue.1
, pp. 5-13
-
-
Hausman, A.V.1
Siekpe, J.S.2
-
16
-
-
1842854585
-
E-tailers versus retailers: which factors determine consumer preferences
-
Keen C., Wetzel M., Ruyter K., Feinberg R. E-tailers versus retailers: which factors determine consumer preferences. J Bus Res 2004, 57:685-695.
-
(2004)
J Bus Res
, vol.57
, pp. 685-695
-
-
Keen, C.1
Wetzel, M.2
Ruyter, K.3
Feinberg, R.4
-
17
-
-
0042916286
-
E-tailing versus physical retailing: a theoretical model and empirical test of consumer choice
-
Lee K.S., Tan S.J. E-tailing versus physical retailing: a theoretical model and empirical test of consumer choice. J Bus Res 2003, 56(11):877-885.
-
(2003)
J Bus Res
, vol.56
, Issue.11
, pp. 877-885
-
-
Lee, K.S.1
Tan, S.J.2
-
18
-
-
0032208934
-
An empirical study on consumer acceptance of products in electronic market: a transaction cost model
-
Liang T.P., Huang J.S. An empirical study on consumer acceptance of products in electronic market: a transaction cost model. Decis Support Syst 1998, 24:29-43.
-
(1998)
Decis Support Syst
, vol.24
, pp. 29-43
-
-
Liang, T.P.1
Huang, J.S.2
-
19
-
-
0036567881
-
Effect of store design on consumer purchases: van empirical study of online bookstores
-
Liang T.P., Lai H.J. Effect of store design on consumer purchases: van empirical study of online bookstores. Inform Manag 2002, 39(6):431-444.
-
(2002)
Inform Manag
, vol.39
, Issue.6
, pp. 431-444
-
-
Liang, T.P.1
Lai, H.J.2
-
20
-
-
4544359599
-
Beyond concern: a privacy-trust-behavioral model of electronic commerce
-
Liu C., Marchewka J.T., Lu J., Yu C.S. Beyond concern: a privacy-trust-behavioral model of electronic commerce. Inform Manag 2004, 42(1):127-142.
-
(2004)
Inform Manag
, vol.42
, Issue.1
, pp. 127-142
-
-
Liu, C.1
Marchewka, J.T.2
Lu, J.3
Yu, C.S.4
-
21
-
-
0013010572
-
Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
-
Maxham J.G. Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions. J Bus Res 2001, 52:11-24.
-
(2001)
J Bus Res
, vol.52
, pp. 11-24
-
-
Maxham, J.G.1
-
22
-
-
0036737236
-
Developing and validating trust measures for e-commerce: an integrative typology
-
McKnight D.H., Choudhury V., Kacmar C. Developing and validating trust measures for e-commerce: an integrative typology. Inf Syst Res 2002, 13:334-359.
-
(2002)
Inf Syst Res
, vol.13
, pp. 334-359
-
-
McKnight, D.H.1
Choudhury, V.2
Kacmar, C.3
-
23
-
-
35848967604
-
Culture, product type, and price influences on consumer purchase intention to buy personalized product online
-
Moon J., Chadee D., Tikoo S. Culture, product type, and price influences on consumer purchase intention to buy personalized product online. J Bus Res 2008, 61:31-39.
-
(2008)
J Bus Res
, vol.61
, pp. 31-39
-
-
Moon, J.1
Chadee, D.2
Tikoo, S.3
-
24
-
-
2442676514
-
Building effective online marketplaces with institution-based trust
-
Pavlou P.A., Gefen G. Building effective online marketplaces with institution-based trust. Inf Syst Res 2004, 15:37-59.
-
(2004)
Inf Syst Res
, vol.15
, pp. 37-59
-
-
Pavlou, P.A.1
Gefen, G.2
-
25
-
-
60749117009
-
Web site customer orientation, web site quality, and purchase intentions: the role of web site personality
-
Poddar A., Donthu N., Wei Y. Web site customer orientation, web site quality, and purchase intentions: the role of web site personality. J Bus Res 2009, 62:441-450.
-
(2009)
J Bus Res
, vol.62
, pp. 441-450
-
-
Poddar, A.1
Donthu, N.2
Wei, Y.3
-
26
-
-
0036567901
-
Key dimensions of business to consumer web sites
-
Ranganathan C., Ganapathy S. Key dimensions of business to consumer web sites. Inform Manag 2002, 39(6):457-465.
-
(2002)
Inform Manag
, vol.39
, Issue.6
, pp. 457-465
-
-
Ranganathan, C.1
Ganapathy, S.2
-
27
-
-
27744590522
-
Modeling the impact of internet atmospherics on surfer behavior
-
Richard M.O. Modeling the impact of internet atmospherics on surfer behavior. J Bus Res 2005, 58(12):1632-1642.
-
(2005)
J Bus Res
, vol.58
, Issue.12
, pp. 1632-1642
-
-
Richard, M.O.1
-
28
-
-
12344306358
-
A model of consumer web navigational behavior: conceptual development and application
-
Richard M.O., Chandra R. A model of consumer web navigational behavior: conceptual development and application. J Bus Res 2005, 58(8):1019-1029.
-
(2005)
J Bus Res
, vol.58
, Issue.8
, pp. 1019-1029
-
-
Richard, M.O.1
Chandra, R.2
-
29
-
-
34547751083
-
A conjoint analysis of online consumer satisfaction
-
Schaupp L.C., Belanger F. A conjoint analysis of online consumer satisfaction. J Electron Commerce Res 2005, 6(2):95-111.
-
(2005)
J Electron Commerce Res
, vol.6
, Issue.2
, pp. 95-111
-
-
Schaupp, L.C.1
Belanger, F.2
-
31
-
-
0000482433
-
E-satisfaction: an initial examination
-
Szymanski D., Hise R. E-satisfaction: an initial examination. J Retail 2000, 76(3):309-322.
-
(2000)
J Retail
, vol.76
, Issue.3
, pp. 309-322
-
-
Szymanski, D.1
Hise, R.2
-
33
-
-
2342570307
-
Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model
-
Vijayasarathy L.R. Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model. Inform Manag 2004, 41(6):747-762.
-
(2004)
Inform Manag
, vol.41
, Issue.6
, pp. 747-762
-
-
Vijayasarathy, L.R.1
-
34
-
-
0038335685
-
The antecedents and consequences of trust in online purchase decisions
-
Yoon S.J. The antecedents and consequences of trust in online purchase decisions. J Interact Market 2002, 16(2):47-63.
-
(2002)
J Interact Market
, vol.16
, Issue.2
, pp. 47-63
-
-
Yoon, S.J.1
-
35
-
-
0036399221
-
Service quality delivery through web sites: a critical review of extant knowledge
-
Zeithaml V.A., Parasuraman A., Malhotra A. Service quality delivery through web sites: a critical review of extant knowledge. J Acad Mark Sci 2002, 30(4):362-375.
-
(2002)
J Acad Mark Sci
, vol.30
, Issue.4
, pp. 362-375
-
-
Zeithaml, V.A.1
Parasuraman, A.2
Malhotra, A.3
-
36
-
-
30944463972
-
User satisfaction from commercial web sites: the effect of design and use
-
Zviran M., Glezer C., Avin I. User satisfaction from commercial web sites: the effect of design and use. Inform Manag 2006, 43(2):157-178.
-
(2006)
Inform Manag
, vol.43
, Issue.2
, pp. 157-178
-
-
Zviran, M.1
Glezer, C.2
Avin, I.3
|