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Volumn 63, Issue 1, 2010, Pages 153-196

Strategic human resource management in service context: Taking care of business by taking care of employees and customers

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EID: 77749336623     PISSN: 00315826     EISSN: 17446570     Source Type: Journal    
DOI: 10.1111/j.1744-6570.2009.01165.x     Document Type: Article
Times cited : (417)

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