Organizational and psychological climate: A review of theory and research

European Journal of Work and Organizational Psychology

Volumn 17, Issue 1, 2008, Pages 5-32

  James, Lawrence R ^a   Choi, Carol C ^a   Ko, Chia Huei Emily ^a   McNeil, Patrick K ^a   Minton, Matthew K ^a   Wright, Mary Ann ^a   Kim, Kwang Il ^a  

^a GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 38649108138     PISSN: 1359432X     EISSN: 14640643     Source Type: Journal    
DOI: 10.1080/13594320701662550     Document Type: Review

References (91)

1. Anderson, N. and West, M. A. (1996) The Team Climate Inventory: Development of the TCI and its applications in teambuilding for innovativeness. European Journal of Work and Organizational Psychology, 5, pp. 53-66.
2. Anderson, N. R. and West, M. A. (1998) Measuring climate for work group innovation: Development and validation of the Team Climate Inventory. Journal of Organizational Behavior, 19, pp. 235-258.
3. Ashkanasy, N. M., Broadfoot, L. E. and Falkus, S. (2000) Questionnaire measures of organizational culture. Handbook of organizational culture and climate, pp. 131-146. Sage, Thousand Oaks, CA
4. Baltes, B. B., Bauer, C. C., Bajdo, L. M. and Parker, C. P. (2002) The use of multitrait-multimethod data for detecting nonlinear relationships: The case of psychological climate and job satisfaction. Journal of Business and Psychology, 17, pp. 3-17.
5. Bowen, D. E. and Ostroff, C. (2004) Understanding HRM-firm performance linkages: The role of the "strength" of the HRM system. Academy of Management Review, 29, pp. 203-221.
6. Brass, D. J. (1981) Structural relationships, job characteristics, and worker satisfaction and performance. Administrative Science Quarterly, 26, pp. 331-348.
7. Brown, S. P. and Leigh, T. W. (1996) A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81, pp. 358-368.
8. Burke, M. J., Borucki, C. C. and Hurley, A. E. (1992) Reconceptualizing psychological climate in a retail service environment: A multiple-stakeholder perspective. Journal of Applied Psychology, 77, pp. 717-729.
9. Burke, M. J. and Dunlap, W. P. (2002) Estimating interrater agreement with the average deviation index: A user's guide. Organizational Research Methods, 5, pp. 159-172.
10. Burke, M. J., Finkelstein, L. M. and Dusig, M. S. (1999) On average deviation indices for estimating interrater agreement. Organizational Research Methods, 2, pp. 49-68.
11. Carr, J. Z., Schmidt, A. M., Ford, J. K. and DeShon, R. P. (2003) Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology, 88, pp. 605-619.
12. Chan, D. (1998) Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, pp. 234-246.
13. Cooke, R. A. and Rousseau, D. M. (1988) Behavioral norms and expectations. Group and Organizational Studies, 13, pp. 245-273.
14. Cooke, R. A. and Szumal, J. L. (1993) Measuring normative beliefs and shared behavioral expectations in organizations: The reliability and validity of the Organizational Culture Inventory. Psychological Reports, 72, pp. 1299-1330.
15. De Jong, A., de Ruyter, K. and Lemmink, J. (2004) Antecedents and consequences of the service climate in boundary-spanning self-managing service teams. Journal of Marketing, 68, pp. 18-35.
16. De Jong, A., de Ruyter, K. and Lemmink, J. (2005) Service climate in self-managing teams: Mapping the linkage of team member perceptions and service performance outcomes in a business-to-business setting. Journal of Management Studies, 42, pp. 1593-1620.
17. Denison, D. R. (1996) What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of Management Review, 21, pp. 619-654.
18. Dragoni, L. (2005) Understanding the emergence of state goal orientation in organizational work groups: The role of leadership and multilevel climate perceptions. Journal of Applied Psychology, 90, pp. 1084-1095.
19. Drexler Jr., J. A. (1977) Organizational climate: Its homogeneity within organizations. Journal of Applied Psychology, 62, pp. 38-42.
20. Ekehammer, B. (1974) Interactionism in personality from a historical perspective. Psychological Bulletin, 81, pp. 1026-1048.
21. Ekvall, G. (1996) Organizational climate for creativity and innovation. European Journal of Work and Organizational Psychology, 5, pp. 105-123.
22. Endler, N. S. and Magnusson, D. (1976) Toward an interactional psychology of personality. Psychological Bulletin, 83, pp. 956-974.
23. Feldman, J. M. and Lynch, J. G. (1988) Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. Journal of Applied Psychology, 73, pp. 421-435.
24. Flin, R., Mearns, K., O'Connor, P. and Bryden, R. (2000) Measuring safety climate: Identifying the common features. Safety Science, 34, pp. 177-192.
25. Glisson, C. and James, L. R. (2002) The cross-level effects of culture and climate in human service teams. Journal of Organizational Behavior, 23, pp. 767-794.
26. Hackman, J. R. and Lawler, E. E. (1971) Employee reactions to job characteristics. Journal of Applied Psychology, 55, pp. 259-286.
27. Hackman, J. R. and Oldham, G. R. (1976) Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, pp. 250-279.
28. Hofmann, D. A., Morgeson, F. P. and Gerras, S. J. (2003) Climate as a moderator of the relationship between leader - member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology, 88, pp. 170-178.
29. Hulin, C. L. and Rousseau, D. M. (1980) Analyzing infrequent events: Once you find them, your troubles begin. New directions for methodology of social and behavioral sciences: Vol. 6. Issues in aggregation, pp. 65-75. Jossey-Bass, San Francisco
30. Isaksen, S. G., Lauer, K. J. and Ekvall, G. (1999) Situational Outlook Questionnaire: A measure of the climate for creativity and change. psychological Reports, 85, pp. 665-674.
31. Isaksen, S. G., Lauer, K. J., Ekvall, G. and Britz, A. (2001) Perceptions of the best and worst climates for creativity: Preliminary validation evidence for the Situational Outlook Questionnaire. Creativity Research Journal, 13, pp. 171-184.
32. James, L. A. and James, L. R. (1989) Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology, 74, pp. 739-751.
33. James, L. R. (1982) Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67, pp. 219-229.
34. James, L. R., Demaree, R. G. and Wolf, G. (1984) Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, pp. 85-98.
35. wg: An assessment of within-group interrater agreement. Journal of Applied Psychology, 78, pp. 306-309.
36. James, L. R., Hater, J. J., Gent, M. J. and Bruni, J. R. (1978) Psychological climate: Implications from cognitive social learning theory and interactional psychology. Personnel Psychology, 31, pp. 781-813.
37. James, L. R. and James, L. A. (1992) Psychological climate and affect: Test of a hierarchical dynamic model. Job satisfaction: How people feel about their jobs and how it affects their performance, pp. 89-117. Lexington Books, New York
38. James, L. R., James, L. A. and Ashe, D. K. (1990) The meaning of organizations: The role of cognition and values. Organizational climate and culture, pp. 40-84. Jossey-Bass, San Francisco
39. James, L. R. and Jones, A. P. (1974) Organizational climate: A review of theory and research. Psychological Bulletin, 81, pp. 1096-1112.
40. James, L. R. and Jones, A. P. (1980) Perceived job characteristics and job satisfaction: An examination of reciprocal causation. Personnel Psychology, 33, pp. 97-135.
41. James, L. R. and Sells, S. B. (1981) Psychological climate: Theoretical perspectives and empirical research. Toward a psychology of situations: An interactional perspective, pp. 275-295. Lawrence Erlbaum Associates, Inc., Hillsdale, NJ
42. James, L. R. and Tetrick, L. E. (1986) Confirmatory analytic tests of three causal models relating job perceptions to job satisfaction. Journal of Applied Psychology, 71, pp. 77-82.
43. Jones, A. P. and James, L. R. (1979) Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance, 23, pp. 201-250.
44. Jones, E. E. and Gerard, H. B. (1967) Foundations of social psychology, Wiley, New York
45. Joyce, W. F. and Slocum, J. W. (1984) Collective climate: Agreement as a basis for defining aggregate climates in organizations. Academy of Management Journal, 24, pp. 721-742.
46. Kahn, W. A. Psychological conditions of personal engagement and disengagement at work. pp. 692-724.
47. Katz, D. and Kahn, R. L. (1966) The social psychology of organizations, Wiley, New York
48. Katz, D. and Kahn, R. L. (1978) The social psychology of organizations, Wiley, New York
49. Kopelman, R. E., Brief, A. P. and Guzzo, R. A. (1990) The role of climate and culture in productivity. Organizational climate and culture, pp. 282-318. Jossey-Bass, San Francisco
50. Lazarus, R. S. (1982) Thoughts on the relations between emotion and cognition. The American Psychologist, 37, pp. 1019-1024.
51. Lazarus, R. S. (1984) On the primacy of cooperation. The American Psychologist, 39, pp. 124-129.
52. Lazarus, R. S. and Folkman, S. (1984) Stress, appraisal, and coping, Springer-Verlag, New York
53. wg, r*wg, rwg(j), and r*wg(j). Organizational Research Methods, 8, pp. 128-138.
54. wg indexes. Journal of Applied Psychology, 84, pp. 640-647.
55. Lindell, M. K. and Brandt, C. J. (2000) Climate quality and climate consensus as mediators of the relationship between organizational antecedents and outcomes. Journal of Applied Psychology, 85:3, pp. 331-348.
56. Lindell, M. K., Brandt, C. J. and Whitney, D. J. (1999) A revised index of agreement for multi-item ratings of a single target. Applied Psychological Measurement, 23, pp. 127-135.
57. Locke, E. A. (1976) The nature and causes of job satisfaction. Handbook of industrial and organizational psychology, pp. 1297-1350. Rand McNally, Skokie, IL
58. Magnusson, D. (1981) Wanted: A psychology of situations. Toward a psychology of situations: An interactional perspective, pp. 9-32. Lawrence Erlbaum Associates, Inc., Hillsdale, NJ
59. Mandler, G. (1982) The structure of value: Accounting for taste. Affect and cognition: The seventeenth annual Carnegie Symposium on Cognition, pp. 3-36. Lawrence Erlbaum Associates, Inc., Hillsdale, NJ
60. Mathieu, J. E., Hofmann, D. A. and Farr, J. L. (1993) Job perception - job satisfaction relations: An empirical comparison of three competing theories. Organizational Behavior and Human Decision Processes, 56, pp. 370-387.
61. Mearns, K. J. and Flin, R. (1999) Assessing the state of organizational safety: Culture or climate?. Current Psychology: Developmental, Learning, Personality, Social, 18:1, pp. 5-17.
62. Mearns, K., Whitaker, S. M. and Flin, R. (2003) Safety climate, safety management practice and safety performance in offshore environments. Safety Science, 41, pp. 641-680.
63. Morey, N. C. and Luthans, E. (1985) Refining the displacement of culture and the use of scenes and themes in organizational studies. Academy of Management Review, 10, pp. 219-229.
64. Naumann, S. E. and Bennett, N. (2000) A case for procedural justice climate: Development and test of a multilevel model. Academy of Management Journal, 43, pp. 881-889.
65. Oldham, G. R. and Hackman, J. R. (1981) Relationships between organizational structure and employee reactions: Comparing alternative frameworks. Administrative Science Quarterly, 26, pp. 66-83.
66. Osgood, C. E., Suci, G. J. and Tannenbaum, P. H. (1957) The measurement of meaning, University of Illinois Press, Urbana, IL
67. Ostroff, C. (1993) The effects of climate and personal influences on individual behavior and attitudes in organizations. Organizational Behavior and Human Decision Processes, 56, pp. 56-90.
68. Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., Lacost, H. A. and Roberts, J. E. (2003) Relationships between psychological climate perceptions and work outcomes: A meta-analytic review. Journal of Organizational Behavior, 24, pp. 389-416.
69. Reisenzein, R. (1983) The Schacter theory of emotion: Two decades later. Psychological Bulletin, 94, pp. 239-264.
70. Roberts, N. C. and King, P. J. (1989) The stakeholder audit goes public. Organizational Dynamics, 7, pp. 1-37.
71. Rotter, J. B. (1981) The psychological situation in social-learning theory. Toward a psychology of situations: An interactional perspective, pp. 169-178. Lawrence Erlbaum Associates, Inc., Hillsdale, NJ
72. Rousseau, D. M. (1977) Technological differences in job characteristics, employee satisfaction, and motivation: A synthesis of job design research and sociotechnical systems theory. Organizational Behavior and Human Performance, 19, pp. 18-42.
73. Rousseau, D. M. (1978) Characteristics of departments, positions, and individuals: Contexts for attitudes and behavior. Administrative Science Quarterly, 23, pp. 521-540.
74. Rousseau, D. M. (1978) Measures of technology as predictors of employee attitudes. Journal of Applied Psychology, 63, pp. 213-218.
75. Rousseau, D. M. (1988) The construction of climate in organizational research. International review of industrial and organizational psychology, 3, pp. 139-159. Wiley, New York
76. Salancik, G. R. and Pfeffer, J. (1978) A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, pp. 224-253.
77. Schacter, S. and Singer, J. E. (1962) Cognitive, social, and physiological determinants of emotional state. Psychological Review, 69, pp. 379-399.
78. Schein, E. H. (2000) Sense and nonsense about culture and climate. Handbook of organizational culture and climate, pp. xxiii-xxx. Sage, Thousand Oaks, CA
79. Schneider, B. (1981) Work climates: An interactionist perspective (Research Report No. 81-2), Michigan State University, Department of Psychology, East Lansing, MI
80. Schneider, B. (1990) Organizational climate and culture, Jossey-Bass, San Francisco
81. Schneider, B. (2000) The psychological life of organizations. Handbook of organizational culture and climate, pp. xvii-xxi. Sage, Thousand Oaks, CA
82. Schneider, B. and Bowen, D. E. (1985) Employee and customer perceptions of service in banks: Replication and extension. Journal of Applied Psychology, 70, pp. 423-433.
83. Schneider, B., Parkington, J. J. and Buxton, V. M. (1980) Employee and customer perceptions of service in banks. Administrative Science Quarterly, 25, pp. 252-267.
84. Schneider, B. and Reichers, A. E. (1983) On the etiology of climates. Personnel Psychology, 36, pp. 19-39.
85. Schneider, B., Salvaggio, A. N. and Subirats, M. (2002) Climate strength: A new direction for climate research. Journal of Applied Psychology, 87, pp. 220-229.
86. Shaver, K. G. (1987) Principles of social psychology, Lawrence Erlbaum Associates, Inc., Hillsdale, NJ
87. Stotland, E. and Canon, L. K. (1972) Social psychology: A cognitive approach, Sanders, Philadelphia
88. Weick, K. E. (1979) The social psychology of organizing, Addison-Wesley, Reading, MA
89. Xenikou, A. and Furnham, A. (1996) A correlational and factor analytic study of four questionnaire measures of organizational culture. Human Relations, 49, pp. 349-371.
90. Zajonc, R. B. (1980) Feeling and thinking: Preferences need no inferences. The American Psychologist, 5, pp. 151-175.
91. Zajonc, R. B. (1984) On the primacy of affect. The American Psychologist, 39, pp. 117-123.