The outcome of knowledge process for customer of Jordanian companies on the achievement of customer knowledge retention

International Journal of Knowledge Management

Volumn 6, Issue 1, 2010, Pages 44-61

  Nehari Talet, Amine ^a   Alhawari, Samer ^b   Alryalat, Haroun ^c  

^a KING FAHD UNIVERSITY OF PETROLEUM AND MINERALS   (Saudi Arabia)

^b APPLIED SCIENCE PRIVATE UNIVERSITY   (Jordan)

^c Arab Academy for Banking and Financial Sciences Jordan   (Jordan)

Author keywords

Customer knowledge; Customer knowledge retention; Knowledge management; Process for knowledge

Indexed keywords

EID: 73949110143     PISSN: 15480666     EISSN: 15480658     Source Type: Journal    
DOI: 10.4018/jkm.2010103003     Document Type: Article

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