CRM systems used for targeting market: A case at Cisco systems

Proceedings - ICEBE 2005: IEEE International Conference on e-Business Engineering

Volumn 2005, Issue , 2005, Pages 183-186

  Bhaskar, Rahul ^a   Yi, Zhang ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER RELATIONSHIP MANAGEMENT (CRM); KNOWLEDGE MARKETING; ORGANIZATION PROCESSES;

CUSTOMER SATISFACTION; DATA REDUCTION; INDUSTRIAL MANAGEMENT; KNOWLEDGE ACQUISITION; MARKETING; SOCIETIES AND INSTITUTIONS;

INDUSTRIAL RELATIONS;

EID: 33845474738     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICEBE.2005.46     Document Type: Conference Paper

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