Human resource practices, organizational commitment and intention to stay

International Journal of Manpower

Volumn 29, Issue 6, 2008, Pages 503-522

  Chew, Janet ^a   Chan, Christopher C A ^b  

^a AUSTRALIAN CATHOLIC UNIVERSITY   (Australia)

^b YORK UNIVERSITY   (Canada)

Author keywords

Employee attitudes; Human resource management; Job satisfaction; Permanent workers

Indexed keywords

EID: 52949149725     PISSN: 01437720     EISSN: None     Source Type: Journal    
DOI: 10.1108/01437720810904194     Document Type: Article

References (102)

1. Abbott, G.N., White, F.A. and Charles, M.A. (2005), "Linking values and organizational commitment: a correlational and experimental investigation in two organizations", Journal of Occupational & Organizational Psychology, Vol. 78, pp. 531-51.
2. Arthur, J. (1994), "Effects of human resource systems on manufacturing performance and turnover", Academy of Management Journal, Vol. 37, pp. 670-87.
3. Australian Bureau of Statistics (ABS) (2001), Our Changing Work Profile, Australian Capital Territory, Canberra.
4. Barney, J. and Wright, P. (1998), "On becoming a strategic partner: the role of human resources in gaining competitive advantage", Human Resource Management, Vol. 37, pp. 31-46.
5. Bassi, L.J. and Van Buren, M.E. (1999), "Sharpening the leading edge", Training & Development, Vol. 53, pp. 23-32.
6. Bayazit, M. and Mannix, E.A. (2003), "Should I stay or should I go? Predicting team members' intent to remain in the team", Small Group Research, Vol. 34, pp. 290-321.
7. Beck, S. (2001), "Why associates leave, and strategies to keep them", New Jersey Law Journal, March 26, p. 31.
8. Becker, T.E. and Billings, R.S. (1993), "Profiles of commitment: an empirical test", Journal of Organizational Behavior, Vol. 14, pp. 177-90.
9. Becker, B. and Gerhart, B. (1996), "The impact of human resource management on organizational performance: progress and prospects", Academy of Management Journal, Vol. 39, pp. 779-801.
10. Black, S.E. and Lynch, L.M. (1996), "Human capital investments and productivity", American Economic Review, Vol. 86, pp. 263-8.
11. Blau, P.M. (1964), Exchange and Power in Social Life, Wiley, New York, NY.
12. Boyd, B.K. and Salamin, A. (2001), "Strategic reward systems: a contingency model of pay system design", Strategic Management Journal, Vol. 22, pp. 777-93.
13. Bretz, R.D. and Judge, T.A. (1994), "Person-organization fit and the theory of work adjustment: implications for satisfaction, tenure, and career success", Journal of Vocational Behavior, Vol. 44, pp. 32-54.
14. Broadfoot, L.E. and Ashkanasy, N.M. (1994), "A survey of organizational culture measurement instruments", paper presented at the Annual General Meeting of Australian Social Psychologists, Cairns, April.
15. Cable, D.M. and Judge, T.A. (1997), "Interviewers' perceptions of person organization fit and organizational selection decisions", Journal of Applied Psychology, Vol. 82, pp. 546-61.
16. Cammann, C., Fichman, M., Jenkins, D. and Klesh, J. (1979), "The Michigan organizational assessment questionnaire", unpublished manuscript, University of Michigan, Ann Arbor, MI.
17. Chatman, J.A. (1991), "Matching people and organization: selection and socialization in public accounting firms", Administrative Science Quarterly, Vol. 36, pp. 459-84.
18. Chen, T.Y., Chang, P.L. and Yeh, C.W. (2004), "Research note: a study of career needs, career development programs, job satisfaction and the turnover intentions of R&D personnel", Career Development International, Vol. 9, pp. 424-37.
19. Clarke, K.F. (2001), "What businesses are doing to attract and retain employee - becoming an employer of choice", Employee Benefits Journal, March, pp. 34-7.
20. Das, H. (2002), "The four faces of pay: an investigation into how Canadian managers view pay", International Journal of Commerce & Management, Vol. 12, pp. 18-41.
21. Davies, R. (2001), "How to boost staff retention", People Management, Vol. 7, pp. 54-6.
22. Detoro, I. and McCabe, T. (1997), "How to stay flexible and elude fads?", Quality Progress, Vol. 30, pp. 55-61.
23. Eisenberger, R., Fasolo, P. and Davis-LaMastro, V. (1990), "Perceived organizational support and employee diligence, commitment, and innovation", Journal of Applied Psychology, Vol. 75, pp. 51-9.
24. Erdogan, B. and Bauer, T.N. (2005), "Enhancing career benefits of employee proactive personality: the role of fit with jobs and organizations", Personnel Psychology, Vol. 58, pp. 859-91.
25. Ferguson, W. (1990), "Creative compensation: keeping employees on board", Journal of Property Management, Vol. 55, pp. 12-16.
26. Ferris, G.F., Hochwarter, W.A., Buckley, R.M., Harrel-Cook, G. and Frink, D.D. (1999), "Human resources management: some new directions", Journal of Management, Vol. 25, pp. 385-8.
27. Finegan, J.E. (2000), "The impact of person and organizational values on organizational commitment", Journal of Occupational & Organizational Psychology, Vol. 73, pp. 149-69.
28. Frank, R.H. and Cook, P.J. (1995), The Winner-take-all Society, The Free Press, New York, NY.
29. Frazis, H., Gittleman, M., Horrigan, M. and Joyce, M. (1998), "Results from the 1995 survey of employer-provided training", Monthly Labor Review, Vol. 121, pp. 3-14.
30. Furnham, A. (2002), "Work in 2020 prognostications about the world of work 20 years into the millennium", Journal of Managerial Psychology, Vol. 15, pp. 242-50.
31. Gold, M. (2001), "Breaking all the rules for recruitment and retention", Journal of Career Planning and Employment, Vol. 61, pp. 6-8.
32. Goldstein, I. (1991), "Training in organizations", in Dunnette, M.D. and Hough, L.M. (Eds), Handbook of Industrial and Organizational Psychology, 2nd ed., Consulting Psychologists Press, Palo Alto, CA, pp. 507-619.
33. Gomez-Mejia, L.R., Balkin, D.B. and Cardy, R.L. (1995), Managing Human Resources, Prentice-Hall, Englewood Cliffs, NJ.
34. Hackman, J. and Oldham, G. (1975), "Development of the job diagnostic survey", Journal of Applied Psychology, Vol. 60, pp. 159-70.
35. Hollenbeck, J.R. (1989), "Control theory and the perception of work environments: the effects of focus of attention on affective and behavioral reactions to work", Organizational Behavior and Human Decision Processes, Vol. 43, pp. 406-30.
36. Huang, I.C., Lin, H.C. and Chuang, C.H. (2006), "Constructing factors related to worker retention", International Journal of Manpower, Vol. 27, pp. 491-508.
37. Huang, M.P., Cheng, B.S. and Chou, L.F. (2005), "Fitting in organizational values: the mediating role of person-organization fit between CEO charismatic leadership and employee outcomes", International Journal of Manpower, Vol. 26, pp. 35-50.
38. Idaszak, J.R. and Drasgow, F. (1987), "A revision of the job diagnostic survey: elimination of a measurement artifact", Journal of Applied Psychology, Vol. 72, pp. 69-74.
39. Jackson, S.E. and Schuler, R.S. (1995), "Understanding human resource management in the context of organizations and their environments", in Spence, J.T., Darley, J.M. and Foss, D.J. (Eds), Annual Review of Psychology, Vol. 46, Annual Reviews, Palo Alto, CA, pp. 237-64.
40. Jardine, E. and Amig, S. (2001), "Managing human capital", Behavioral Health Management, Vol. 21, pp. 25-31.
41. Jones, R., Sanchez, J., Parameswaran, G., Phelps, J., Shoptaugh, C., Williams, M. and White, S. (2001), "Selection or training? A two-fold test of the validity of job-analytic ratings of trainability", Journal of Business and Psychology, Vol. 15, pp. 363-89.
42. Kanfer, R.M. and Heggestad, E.D. (1997), "Motivational traits and skills: a person-centered approach to work motivation", in Cummings, L.L. and Straw, B.M. (Eds), Research in Organizational Behavior, Vol. 19, JAI Press, Greenwich, CT, pp. 1-57.
43. Kemske, F. (1998), "HR 2008: a forecast based on our exclusive study", Workforce, Vol. 77, pp. 46-58.
44. Kochan, T. and Osterman, P. (1994), The Mutual Gains Enterprise, Harvard Business School Press, Boston, MA.
45. Kraut, J. and Korman, P. (1999), Evolving Practices in HRM, Jossey-Bass, San Francisco, CA.
46. Kristof, A.L. (1996), "Person-organization fit: an integrative review of its conceptualizations, measurement, and implications", Personnel Psychology, Vol. 49, pp. 1-49.
47. Kristof-Brown, A., Zimmerman, R.D. and Johnson, E.C. (2005), "Consequences of individuals' fit at work: a meta-analysis of person-job, person-organization, person-group, and person-supervision fit", Personnel Psychology, Vol. 58, pp. 281-342.
48. Lauri, B., Benson, G. and Cheney, S. (1996), "The top ten trends", Training & Development, Vol. 11, pp. 28-42.
49. Lauver, K.J. and Kristof-Brown, A. (2001), "Distinguishing between employees' perceptions of person-job and person-organization fit", Journal of Vocational Behavior, Vol. 59, pp. 454-70.
50. Lee, T.W., Ashford, S.J., Walsh, J.P. and Mowday, R.T. (1992), "Commitment propensity, organizational commitment, and voluntary turnover: a longitudinal study of organizational entry processes", Journal of Management, Vol. 18, pp. 15-26.
51. Linstone, H.F. and Turoff, M. (1975), The Delphi Method: Technique and Applications, Addison-Wesley, Reading, MA.
52. Lyons, T.F. (1971), "Role clarity, need for clarity, satisfaction, tension and withdrawal", Organizational Behavior and Human Performance, Vol. 8, pp. 99-110.
53. McCallum, J.S. (1988), "Involving business", Ivey Business Quarterly, Vol. 62, pp. 65-8.
54. Marchington, M. and Wilkinson, A. (1997), Core Personnel and Development, Institute of Personnel and Development, London.
55. Mercer Report (2003), "Mercer study raises red flags for employer pay and benefit plans (findings of the 2002 People at work survey)", Human Resource Department Management Report, May, pp. 8-15.
56. Messmer, M. (2000), "Orientation programs can be key to employee retention", Strategic Finance, Vol. 81, pp. 12-15.
57. Meyer, J.P., Stanley, D.J., Herscovitch, L. and Topolnytsky, L. (2002), "Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences", Journal of Vocational Behavior, Vol. 61, pp. 20-52.
58. Mowday, R.T., Steers, R.M. and Porter, L.W. (1979), "The measurement of organizational commitment", Journal of Vocational Behavior, Vol. 14, pp. 224-47.
59. Netemeyer, R.G., Boles, J.S., McKee, D.O. and McMurrian, R. (1997), "An investigation into the antecedents of organizational citizenship behaviors in a personal selling context", Journal of Marketing, Vol. 61, pp. 85-98.
60. Oakland, S. and Oakland, J.S. (2001), "Current people management activities in world-class organizations", Total Quality Management, Vol. 12, pp. 773-9.
61. O'Reilly, C. III and Chatman, J. (1986), "Organizational commitment and psychological attachment: the affective compliance, identification, and internalization on pro-social behavior", Journal of Applied Psychology, Vol. 71, pp. 493-7.
62. O'Reilly, C.A., Chatman, J. and Caldwell, D.F. (1991), "People and organizational culture: a profile comparison approach to assessing person-organization fit", Academy of Management Journal, Vol. 34, pp. 487-516.
63. Paré, G. and Tremblay, M. (2007), "The influence of high-involvement human resources practices, procedural justice, organizational commitment, and citizenship behaviors on information technology professionals' turnover intentions", Group & Organization Management, Vol. 32, pp. 326-57.
64. Park, R., Erwin, P.J. and Knapp, K. (1997), "Teams in Australia's automotive industry: characteristics and future challenges", International Journal of Human Resource Management, Vol. 8, pp. 780-96.
65. Parker, O. and Wright, L. (2000), "Pay and employee commitment: the missing link", Ivey Business Journal, Vol. 65, pp. 70-9.
66. Peterson, S.L. (2004), "Toward a theoretical model of employee turnover: a human resource development perspective", Human Resource Development Review, Vol. 3, pp. 209-28.
67. Pfeffer, J. (1994), Competitive Advantage through People: Unleashing the Power of the Work Force, Harvard Business School Press, Boston, CA.
68. Pfeffer, J. (1998), "Seven practices of successful organizations", California Management Review, Vol. 40, pp. 96-125.
69. Phillips, R. (1997), "New measures for business", Measuring Business Excellence, Vol. 1, pp. 4-7.
70. Pil, F.K. and Macduffie, J.P. (1996), "The adoption of high involvement work practices", Industrial Relations, Vol. 35, pp. 423-55.
71. Preuss, G.A. and Lautsch, B.A. (2002), "The effect of formal versus informal job security on employee involvement programs", Relations Industrielles, Vol. 57, pp. 517-39.
72. Price, J.L. and Mueller, C. (1981), "A causal model of turnover for nurses", Academy of Management Journal, Vol. 24, pp. 543-65.
73. Reichers, A.E. (1985), "A review of reconceptualization of organizational commitment", Academy of Management Review, Vol. 10, pp. 465-76.
74. Roberts, J.A., Coulson, K.R. and Chonko, L.B. (1999), "Salesperson perceptions of equity and justice and their impact on organizational commitment and intent to turnover", Journal of Marketing Theory and Practice, Vol. 7, pp. 1-15.
75. Schnake, M.E., Williams, R.J. and Fredenberger, W. (2007), "Relationships between frequency of use of career management practices and employee attitudes, intention to turnover, and job search behavior", Journal of Organizational Culture, Communication and Conflict, Vol. 11, pp. 53-64.
76. Schneider, B. (1987), "The people make the place", Personnel Psychology, Vol. 40, pp. 437-53.
77. Schneider, B., Goldstein, H.W. and Smith, D.B. (1995), "The ASA framework: an update", Personnel Psychology, Vol. 48, pp. 747-73.
78. Seashore, S.E., Lawler, E.E., Mirvis, P. and Cammann, C. (1982), Observing and Measuring Organizational Change: A Guide to Field Practice, Wiley, New York, NY.
79. Setton, R.P., Bennett, N. and Liden, R. (1996), "Social exchange in organizations: perceived organizational support, leader-member exchange, and employee reciprocity", Journal of Applied Psychology, Vol. 81, pp. 219-27.
80. Shepherd, J.L. and Mathews, B.P. (2000), "Employee commitment: academic vs practitioner perspectives", Employee Relations, Vol. 22, pp. 555-75.
81. Sheridan, J.E. (1992), "Organizational culture and employee retention", Academy of Management Journal, Vol. 35, pp. 1036-57.
82. Stein, N. (2000), "Winning the war to keep top talent: yes you can make your workplace invincible", Fortune, Vol. 141, p. 132.
83. Storey, J. and Sisson, K. (1993), Managing Human Resources and Industrial Relations, Open University Press, Buckingham.
84. Sturges, J., Conway, N., Guest, D. and Liefooghe, A. (2005), "Managing the career deal: the psychological contract as a framework understanding career management, organizational commitment and work behavior", Journal of Organizational Behavior, Vol. 26, pp. 821-38.
85. Taplin, I.M. and Winterton, J. (2007), "The importance of management style in labour retention", International Journal of Sociology & Social Policy, Vol. 27, pp. 5-18.
86. Trank, C.Q., Rynes, S.L. and Bretz, R.D. Jr (2002), "Attracting applicants in the war for talents: differences in work preferences among high achievers", Journal of Business and Psychology, Vol. 16, pp. 331-45.
87. Tsui, A.S., Pearce, J.L., Porter, L.W. and Tripoli, A.M. (1997), "Alternative approaches to the employee-organization relationship: does investment in employees pay off?", Academy of Management Journal, Vol. 40, pp. 1089-121.
88. Udo, G.J., Guimaraes, T. and Igbaria, M. (1997), "An investigation of the antecedents of turnover intention for manufacturing plant managers", International Journal of Operations & Production Management, Vol. 17, pp. 912-30.
89. Van Vianen, A.E.M. (2000), "Person organization fit: the match between newcomers and recruiters preferences for organizational cultures", Personnel Psychology, Vol. 53, pp. 113-22.
90. Vandenberghe, C. (1999), "Organizational culture, person-culture fit, and turnover: a replication in the health care industry", Journal of Organizational Behavior, Vol. 20, pp. 175-84.
91. Vorhies, D.W. and Harke, M. (2000), "The capabilities and performance advantages of market-driven firms: an empirical investigation", Australian Journal of Management, Vol. 25, pp. 145-54.
92. Walker, J.W. (2001), "Perspectives", Human Resource Planning, Vol. 24, pp. 6-10.
93. Wetland, D. (2003), "The strategic training of employees model: balancing organizational constraints and training content", S.A.M. Advanced Management Journal, Vol. 68, pp. 56-63.
94. Withers, P. (2001), "Retention strategies that respond to worker values", Workforce, Vol. 80, pp. 37-44.
95. Whitener, E.M. (2001), "Do 'high commitment' human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modeling", Journal of Management, Vol. 27, pp. 515-64.
96. Wiens-Tuers, B.A. (2001), "Employee attachment and temporary workers", Journal of Economic Issues, Vol. 35, pp. 242-50.
97. Willis, C. (2000), "Go for your goals", Working Woman, March, pp. 6-7.
98. Wood, S. (1999), "Human resource management and performance", International Journal of Management Review, Vol. 1, pp. 367-413.
99. Wood, S. and De Menezes, L. (1998), "High commitment management in the UK: evidence from the workplace industrial relations survey and employers' manpower and skills practices survey", Human Relations, Vol. 51, pp. 415-85.
100. Workman, M. and Bommer, W. (2004), "Redesigning computer call center work: a longitudinal field experiment", Journal of Organizational Behavior, Vol. 25, pp. 317-37.
101. Youndt, M.A., Snell, S.A., Dean, J.W. and Lepak, D.P. (1996), "Human resource management, manufacturing strategy, and firm performance", Academy of Management Journal, Vol. 39, pp. 836-65.
102. Noe, R.A. (1999), Employee Training & Development, Irwin McGraw Hill, New York, NY.