메뉴 건너뛰기




Volumn 25, Issue 4, 2007, Pages 343-359

A new approach to customer targeting under conditions of information shortage

Author keywords

Business to business marketing; Customer orientation; Industrial marketing; Information; Marketing intelligence; Marketing planning

Indexed keywords


EID: 34250325436     PISSN: 02634503     EISSN: None     Source Type: Journal    
DOI: 10.1108/02634500710754583     Document Type: Article
Times cited : (16)

References (19)
  • 1
    • 0344687410 scopus 로고    scopus 로고
    • "Data mining and the impact of missing data"
    • Brown, M.L. and Kros, J.F. (2003), "Data mining and the impact of missing data", Industrial Management & Data Systems, Vol. 103 No. 8, pp. 611-21.
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.8 , pp. 611-621
    • Brown, M.L.1    Kros, J.F.2
  • 2
    • 34250380806 scopus 로고
    • "A new era in business marketing"
    • Coe, J.M. (1989), "A new era in business marketing", Direct Marketing, Vol. 52 No. 1, pp. 80-4.
    • (1989) Direct Marketing , vol.52 , Issue.1 , pp. 80-84
    • Coe, J.M.1
  • 3
    • 2442606486 scopus 로고    scopus 로고
    • "The integration of direct marketing and field sales to form a new B2B sales coverage model"
    • Coe, J.M. (2004), "The integration of direct marketing and field sales to form a new B2B sales coverage model", Journal of Interactive Marketing, Vol. 18 No. 2, pp. 62-74.
    • (2004) Journal of Interactive Marketing , vol.18 , Issue.2 , pp. 62-74
    • Coe, J.M.1
  • 4
    • 84955011357 scopus 로고    scopus 로고
    • "The role of customer service in industrial marketing"
    • Cunningham, M.T. and Roberts, D.A. (2001), "The role of customer service in industrial marketing", European Journal of Marketing, Vol. 8 No. 1, pp. 15-28.
    • (2001) European Journal of Marketing , vol.8 , Issue.1 , pp. 15-28
    • Cunningham, M.T.1    Roberts, D.A.2
  • 5
    • 0039484157 scopus 로고    scopus 로고
    • "Application of multiple adaptive regression splines (MARS) in direct response modeling"
    • Deichmann, J., Eshghi, A., Haughton, D., Sayek, S. and Teebagy, N. (2002), "Application of multiple adaptive regression splines (MARS) in direct response modeling", Journal of Interactive Marketing, Vol. 16 No. 4, pp. 15-27.
    • (2002) Journal of Interactive Marketing , vol.16 , Issue.4 , pp. 15-27
    • Deichmann, J.1    Eshghi, A.2    Haughton, D.3    Sayek, S.4    Teebagy, N.5
  • 6
    • 3543139053 scopus 로고    scopus 로고
    • "Optimizing Rhenania's direct marketing business through dynamic multilevel modeling (DMLM) in a multicatalog-brand environment"
    • Elsner, R., Krafft, M. and Huchzermeier, A. (2004), "Optimizing Rhenania's direct marketing business through dynamic multilevel modeling (DMLM) in a multicatalog-brand environment", Marketing Science, Vol. 23 No. 2, pp. 192-206.
    • (2004) Marketing Science , vol.23 , Issue.2 , pp. 192-206
    • Elsner, R.1    Krafft, M.2    Huchzermeier, A.3
  • 7
    • 0032154071 scopus 로고    scopus 로고
    • "Optimal mailing of catalogs: A new methodology using estimable structural dynamic programming models"
    • Gönül, F. and Shi, M.Z. (1998), "Optimal mailing of catalogs: A new methodology using estimable structural dynamic programming models", Management Science, Vol. 44 No. 9, pp. 1249-62.
    • (1998) Management Science , vol.44 , Issue.9 , pp. 1249-1262
    • Gönül, F.1    Shi, M.Z.2
  • 9
    • 14544299657 scopus 로고    scopus 로고
    • "Response models based on bagging neural networks"
    • Ha, K., Cho, S. and Maclachlan, D. (2005), "Response models based on bagging neural networks", Journal of Interactive Marketing, Vol. 19 No. 1, pp. 17-30.
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.1 , pp. 17-30
    • Ha, K.1    Cho, S.2    Maclachlan, D.3
  • 11
    • 14944368253 scopus 로고    scopus 로고
    • "Customer targeting: A neural network approach guided by genetic algorithms"
    • Kim, Y.S., Street, W.N., Russell, G.J. and Menczer, F. (2005), "Customer targeting: A neural network approach guided by genetic algorithms", Management Science, Vol. 51 No. 2, pp. 264-76.
    • (2005) Management Science , vol.51 , Issue.2 , pp. 264-276
    • Kim, Y.S.1    Street, W.N.2    Russell, G.J.3    Menczer, F.4
  • 12
    • 17844376758 scopus 로고    scopus 로고
    • "Building and sustaining profitable customer loyalty for the 21st century"
    • Kumar, V. and Shah, D. (2004), "Building and sustaining profitable customer loyalty for the 21st century", Journal of Retailing, Vol. 80, pp. 317-30.
    • (2004) Journal of Retailing , vol.80 , pp. 317-330
    • Kumar, V.1    Shah, D.2
  • 13
    • 0344082103 scopus 로고    scopus 로고
    • "Antecedents and consequences of relationship intention: Implications for transaction and relationship marketing"
    • Kumar, V., Bohling, T.R. and Ladda, R.N. (2003), "Antecedents and consequences of relationship intention: Implications for transaction and relationship marketing", Industrial Marketing Management, Vol. 32, pp. 667-76.
    • (2003) Industrial Marketing Management , vol.32 , pp. 667-676
    • Kumar, V.1    Bohling, T.R.2    Ladda, R.N.3
  • 14
    • 21644473756 scopus 로고    scopus 로고
    • "An empirical study of dynamic customer relationship management"
    • Li, C.Q., Xu, Y.F. and Li, H.Y. (2005), "An empirical study of dynamic customer relationship management", Journal of Retailing and Consumer Services, Vol. 12, pp. 431-41.
    • (2005) Journal of Retailing and Consumer Services , vol.12 , pp. 431-441
    • Li, C.Q.1    Xu, Y.F.2    Li, H.Y.3
  • 16
    • 0034251206 scopus 로고    scopus 로고
    • "Fuzzy stochastic dynamic programming for marketing decision support"
    • Weber, K. and Sun, Z.H. (2000), "Fuzzy stochastic dynamic programming for marketing decision support", International Journal of Intelligent System, Vol. 15, pp. 763-83.
    • (2000) International Journal of Intelligent System , vol.15 , pp. 763-783
    • Weber, K.1    Sun, Z.H.2
  • 17
    • 17844395462 scopus 로고    scopus 로고
    • "Visualization method for customer targeting using customer map"
    • Woo, J.Y., Bae, S.M. and Park, S.C. (2005), "Visualization method for customer targeting using customer map", Expert Systems with Applications, Vol. 28, pp. 763-72.
    • (2005) Expert Systems With Applications , vol.28 , pp. 763-772
    • Woo, J.Y.1    Bae, S.M.2    Park, S.C.3
  • 18
    • 0005051607 scopus 로고    scopus 로고
    • "Applying neural computing to target marketing"
    • Zahavi, J. and Levin, N. (1997), "Applying neural computing to target marketing", Journal of Direct Marketing, Vol. 11 No. 4, pp. 76-93.
    • (1997) Journal of Direct Marketing , vol.11 , Issue.4 , pp. 76-93
    • Zahavi, J.1    Levin, N.2
  • 19
    • 0035618144 scopus 로고    scopus 로고
    • "The customer pyramid: Creating and serving profitable customers"
    • Zeithaml, V.A., Rust, R.T. and Lemon, K.N. (2001), "The customer pyramid: Creating and serving profitable customers", California Management Review, Vol. 43 No. 4, pp. 118-142.
    • (2001) California Management Review , vol.43 , Issue.4 , pp. 118-142
    • Zeithaml, V.A.1    Rust, R.T.2    Lemon, K.N.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.