메뉴 건너뛰기




Volumn 34, Issue 6 SPEC. ISS., 2005, Pages 590-601

Incumbents in a dynamic Internet related services market: Does customer and competitive orientation hinder or help performance?

Author keywords

Advertising agencies; Internet marketing; Market orientation

Indexed keywords


EID: 21844443544     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2004.10.009     Document Type: Article
Times cited : (17)

References (56)
  • 1
    • 0002572439 scopus 로고
    • Environmental determinants of decision-making uncertainty in marketing channels
    • R.S. Achrol & L.W. Stern Environmental determinants of decision-making uncertainty in marketing channels Journal of Marketing Research 25 1 1988 36-50
    • (1988) Journal of Marketing Research , vol.25 , Issue.1 , pp. 36-50
    • Achrol, R.S.1    Stern, L.W.2
  • 2
    • 84986163153 scopus 로고    scopus 로고
    • Market orientation and performance in service firms: The role of innovation
    • Sanjev Agarwal Erramilli M. Krishna & Chekitan Dev Market orientation and performance in service firms: The role of innovation Journal of Services Marketing 17 1 2003 68-72
    • (2003) Journal of Services Marketing , vol.17 , Issue.1 , pp. 68-72
    • Agarwal, S.1    Erramilli, K.M.2    Dev, C.3
  • 3
    • 0013155929 scopus 로고    scopus 로고
    • Market orientation and performance: Do the findings established in large firms hold in the small business sector?
    • K. Appiah-Adu Market orientation and performance: Do the findings established in large firms hold in the small business sector? Journal of Euro-Marketing 6 3 1997 1-26
    • (1997) Journal of Euro-Marketing , vol.6 , Issue.3 , pp. 1-26
    • Appiah-Adu, K.1
  • 5
    • 21844453308 scopus 로고    scopus 로고
    • Understanding new product co-development relationships in technology-based industrial markets
    • Gerard Athaide Rodney Stump & Ashwin Joshi Understanding new product co-development relationships in technology-based industrial markets Journal of Marketing Theory and Practice 11 3 2003 46-58
    • (2003) Journal of Marketing Theory and Practice , vol.11 , Issue.3 , pp. 46-58
    • Athaide, G.1    Stump, R.2    Joshi, A.3
  • 6
    • 21844432261 scopus 로고    scopus 로고
    • "The Evolution of Online Advertising Metrics: Evaluating the Impact of the New Cost per Revenue Metric"
    • Atlas Institute (n.d.) Technical Report; www.atlasdmt.com accessed June 4
    • Atlas Institute (n.d.) "The Evolution of Online Advertising Metrics: Evaluating the Impact of the New Cost per Revenue Metric," Technical Report; www.atlasdmt.com accessed June 4, 2003.
    • (2003)
  • 7
    • 0034340965 scopus 로고    scopus 로고
    • The paradox of success: An archival and a laboratory study of strategic persistence following radical environmental change
    • Pino G. Audia Edwin A. Locke & Ken G. Smith The paradox of success: An archival and a laboratory study of strategic persistence following radical environmental change Academy of Management Journal 43 5 2000 837-853
    • (2000) Academy of Management Journal , vol.43 , Issue.5 , pp. 837-853
    • Audia, P.G.1    Locke, E.A.2    Smith, K.G.3
  • 8
    • 0141947252 scopus 로고    scopus 로고
    • Market orientation, learning orientation and product innovation: Delving into the organization's black box
    • William Baker & James Sinkula Market orientation, learning orientation and product innovation: Delving into the organization's black box Journal of Market Focused Management 5 1 2002 5-23
    • (2002) Journal of Market Focused Management , vol.5 , Issue.1 , pp. 5-23
    • Baker, W.1    Sinkula, J.2
  • 9
    • 0030194280 scopus 로고    scopus 로고
    • Benefits of customer and competitive orientations in industrial markets
    • Subra Balakrishnan Benefits of customer and competitive orientations in industrial markets Industrial Marketing Management 25 4 1996 257-270
    • (1996) Industrial Marketing Management , vol.25 , Issue.4 , pp. 257-270
    • Balakrishnan, S.1
  • 10
    • 0039484210 scopus 로고    scopus 로고
    • Measuring users' web activity to evaluate and enhance advertising effectiveness
    • S. Bhat M. Bevans & S. Sengupta Measuring users' web activity to evaluate and enhance advertising effectiveness Journal of Advertising 31 3 2002 97-107
    • (2002) Journal of Advertising , vol.31 , Issue.3 , pp. 97-107
    • Bhat, S.1    Bevans, M.2    Sengupta, S.3
  • 11
    • 84905326164 scopus 로고    scopus 로고
    • "The State of Online Advertising"
    • February 3 Technical Report; www.nielsen.com accessed June 4, 2003
    • Buckwalter, Charles, & Martin, David (February 3, 2003) "The State of Online Advertising," Technical Report; www.nielsen.com accessed June 4, 2003.
    • (2003)
    • Buckwalter, C.1    Martin, D.2
  • 12
    • 3042850930 scopus 로고    scopus 로고
    • Potential challenges the Internet brings to the agency-advertiser relationship
    • A.J. Bush & V.D. Bush Potential challenges the Internet brings to the agency-advertiser relationship Journal of Advertising Research 40 4 2000 7-16
    • (2000) Journal of Advertising Research , vol.40 , Issue.4 , pp. 7-16
    • Bush, A.J.1    Bush, V.D.2
  • 13
    • 2942685519 scopus 로고    scopus 로고
    • A meta-analysis of the relationship between market orientation and business performance: Evidence from five continents
    • Cynthia Rodriguez Cano Francois A. Carrillat & Fernando Jaramillo A meta-analysis of the relationship between market orientation and business performance: Evidence from five continents International Journal of Research in Marketing 21 2 2004 179-200
    • (2004) International Journal of Research in Marketing , vol.21 , Issue.2 , pp. 179-200
    • Cano, C.R.1    Carrillat, F.A.2    Jaramillo, F.3
  • 14
    • 21844444645 scopus 로고    scopus 로고
    • "Traditional Advertising Metrics on the Web: Forecasting GRPs, Reach and Effective Reach Online"
    • Technical Report; www.atlasdmt.com accessed June 4, 2003
    • Chaneler-Pepelnjak (2001) "Traditional Advertising Metrics on the Web: Forecasting GRPs, Reach and Effective Reach Online" Technical Report; www.atlasdmt.com accessed June 4, 2003.
    • (2001)
    • Chaneler-Pepelnjak1
  • 15
    • 0009885204 scopus 로고    scopus 로고
    • Why great companies lose their way
    • Clayton Christensen Why great companies lose their way Across the Board 35 9 1998 36-41
    • (1998) Across the Board , vol.35 , Issue.9 , pp. 36-41
    • Christensen, C.1
  • 16
    • 0030353939 scopus 로고    scopus 로고
    • Customer power, strategic investment and the failure of leading firms
    • Clayton Christensen & Joseph Bowers Customer power, strategic investment and the failure of leading firms Strategic Management Journal 17 3 1996 197-218
    • (1996) Strategic Management Journal , vol.17 , Issue.3 , pp. 197-218
    • Christensen, C.1    Bowers, J.2
  • 17
    • 0041312627 scopus 로고    scopus 로고
    • Turbulence and competitive dynamics in the Internet services industry
    • J.F. Christensen M.L. Schmidt & M.R. Larsen Turbulence and competitive dynamics in the Internet services industry Industry and Innovation 10 2 2003 117-143
    • (2003) Industry and Innovation , vol.10 , Issue.2 , pp. 117-143
    • Christensen, J.F.1    Schmidt, M.L.2    Larsen, M.R.3
  • 18
    • 0033465702 scopus 로고    scopus 로고
    • Managerial identification of competitors
    • July
    • B.H. Clark & D.B. Montgomery Managerial identification of competitors Journal of Marketing 63 1999, July 67-83
    • (1999) Journal of Marketing , vol.63 , pp. 67-83
    • Clark, B.H.1    Montgomery, D.B.2
  • 19
    • 84996224843 scopus 로고    scopus 로고
    • Market orientation and company profitability: Further evidence incorporating longitudinal data
    • J. Dawes Market orientation and company profitability: Further evidence incorporating longitudinal data Australian Journal of Management 25 2 2000 173-200
    • (2000) Australian Journal of Management , vol.25 , Issue.2 , pp. 173-200
    • Dawes, J.1
  • 21
    • 0033450299 scopus 로고    scopus 로고
    • Charting new directions for marketing
    • George Day & David Montgomery Charting new directions for marketing Journal of Marketing 63 Special Issue 1999 3-13
    • (1999) Journal of Marketing , vol.63 , Issue.SPEC. ISSUE , pp. 3-13
    • Day, G.1    Montgomery, D.2
  • 22
    • 0034418832 scopus 로고    scopus 로고
    • Avoiding the pitfalls of emerging technologies
    • George Day & Paul Schoemaker Avoiding the pitfalls of emerging technologies California Management Review 42 2 2000 8-28
    • (2000) California Management Review , vol.42 , Issue.2 , pp. 8-28
    • Day, G.1    Schoemaker, P.2
  • 23
    • 0002607378 scopus 로고    scopus 로고
    • Assessing advantage: A framework for diagnosing competitive superiority
    • April
    • George Day & Robin Wensley Assessing advantage: A framework for diagnosing competitive superiority Journal of Marketing 52 1998, April 1-20
    • (1998) Journal of Marketing , vol.52 , pp. 1-20
    • Day, G.1    Wensley, R.2
  • 24
    • 0040218852 scopus 로고
    • Corporate culture, client orientation, and innovativeness in Japanese firms: A quadrad analysis
    • January
    • R. Deshpande J. Farley & F. Webster Corporate culture, client orientation, and innovativeness in Japanese firms: A quadrad analysis Journal of Marketing 57 1993, January 23-37
    • (1993) Journal of Marketing , vol.57 , pp. 23-37
    • Deshpande, R.1    Farley, J.2    Webster, F.3
  • 25
    • 21844439596 scopus 로고    scopus 로고
    • From market driven to market driving: An alternate paradigm for marketing in high technology industries
    • Stacey Barlow Hills & Shikhar Sarin From market driven to market driving: An alternate paradigm for marketing in high technology industries Journal of Marketing Theory and Practice 11 3 2003 13-24
    • (2003) Journal of Marketing Theory and Practice , vol.11 , Issue.3 , pp. 13-24
    • Hills, S.B.1    Sarin, S.2
  • 26
    • 3242719867 scopus 로고    scopus 로고
    • Market orientation in the service sector of the transition economies of Central Europe
    • Graham Hooley John Fahy Gordon Greenley Jozsef Veracs Krzystzok Fonfara & Boris Snoj Market orientation in the service sector of the transition economies of Central Europe European Journal of Marketing 37 1/2 2003 86-106
    • (2003) European Journal of Marketing , vol.37 , Issue.1-2 , pp. 86-106
    • Hooley, G.1    Fahy, J.2    Greenley, G.3    Veracs, J.4    Fonfara, K.5    Snoj, B.6
  • 27
    • 0442267271 scopus 로고
    • The evolution of strategic marketing
    • Subhash C. Jain The evolution of strategic marketing Journal of Business Research 11 4 1983 409-426
    • (1983) Journal of Business Research , vol.11 , Issue.4 , pp. 409-426
    • Jain, S.C.1
  • 28
    • 0002224724 scopus 로고    scopus 로고
    • The effect of the World Wide Web on agency-advertiser relationships: Towards a strategic framework
    • January
    • W.W. Kassaye The effect of the World Wide Web on agency-advertiser relationships: Towards a strategic framework International Journal of Advertising 16 1997, January 85-103
    • (1997) International Journal of Advertising , vol.16 , pp. 85-103
    • Kassaye, W.W.1
  • 29
    • 84993054141 scopus 로고    scopus 로고
    • How will market orientation and environment and firm's character influence performance
    • Yonggyu Kim How will market orientation and environment and firm's character influence performance Cross Cultural Management 10 4 2003 71-88
    • (2003) Cross Cultural Management , vol.10 , Issue.4 , pp. 71-88
    • Kim, Y.1
  • 30
    • 0003048219 scopus 로고
    • Market orientation: The construct, research propositions, and managerial implications
    • April
    • A.K. Kohli & B.J. Jaworski Market orientation: The construct, research propositions, and managerial implications Journal of Marketing 54 1990, April 1-18
    • (1990) Journal of Marketing , vol.54 , pp. 1-18
    • Kohli, A.K.1    Jaworski, B.J.2
  • 32
    • 20444502043 scopus 로고    scopus 로고
    • Mind the gap: An analysis of service provider versus customer perceptions of market orientation and the impact on satisfaction
    • Areti Krepapa Pierre Berthon Dave Webb & Leyland Pitt Mind the gap: An analysis of service provider versus customer perceptions of market orientation and the impact on satisfaction European Journal of Marketing 37 1/2 2003 197-218
    • (2003) European Journal of Marketing , vol.37 , Issue.1-2 , pp. 197-218
    • Krepapa, A.1    Berthon, P.2    Webb, D.3    Pitt, L.4
  • 34
    • 21844461683 scopus 로고    scopus 로고
    • Marketing News
    • Marketing News 2002 Marketing Fact Book 36 14 2002 14-23
    • (2002) 2002 Marketing Fact Book , vol.36 , Issue.14 , pp. 14-23
  • 36
    • 0036811941 scopus 로고    scopus 로고
    • Market orientation and alternative strategic orientations: A longitudinal assessment of performance implications
    • Charles Noble Rajiv Sinha & Ajith Kumar Market orientation and alternative strategic orientations: A longitudinal assessment of performance implications Journal of Marketing 66 4 2002 25-49
    • (2002) Journal of Marketing , vol.66 , Issue.4 , pp. 25-49
    • Noble, C.1    Sinha, R.2    Kumar, A.3
  • 37
    • 21844455625 scopus 로고    scopus 로고
    • The bright future of web advertising
    • June 01
    • Rob Norton The bright future of web advertising Business 2.0 2001, June 01 http://www.business2.com/b2/web/articles/0,17863,513523,00.html
    • (2001) Business 2.0
    • Norton, R.1
  • 39
    • 21844433309 scopus 로고    scopus 로고
    • Google brings online ads to the masses
    • M. Pastore Google brings online ads to the masses, Ad Resource http://adres.internet.com 2000
    • (2000) Ad Resource
    • Pastore, M.1
  • 40
    • 17044425349 scopus 로고    scopus 로고
    • Market orientation and incumbent performance in dynamic markets
    • M. Perry & A. Shao Market orientation and incumbent performance in dynamic markets European Journal of Marketing 36 9/10 2002 1140-1153
    • (2002) European Journal of Marketing , vol.36 , Issue.9-10 , pp. 1140-1153
    • Perry, M.1    Shao, A.2
  • 41
    • 85108018707 scopus 로고
    • A parsimonious estimating technique for interaction and quadratic latent variables
    • August
    • R.A. Ping A parsimonious estimating technique for interaction and quadratic latent variables Journal of Marketing Research 32 1995, August 336-347
    • (1995) Journal of Marketing Research , vol.32 , pp. 336-347
    • Ping, R.A.1
  • 43
    • 2442495694 scopus 로고    scopus 로고
    • Marketing planning, market orientation, and business performance
    • Sue Pulendran Richard Speed & Robert E. Widing II Marketing planning, market orientation, and business performance European Journal of Marketing 37 3/4 2003 476-623
    • (2003) European Journal of Marketing , vol.37 , Issue.3-4 , pp. 476-623
    • Pulendran, S.1    Speed, R.2    Widing II, R.E.3
  • 44
    • 0347768357 scopus 로고    scopus 로고
    • Export strategy and performance: A comparison of exporters in a developed market and an emerging market
    • M.A. Raymond J. Kim & A.T. Shao Export strategy and performance: A comparison of exporters in a developed market and an emerging market Journal of Global Marketing 15 2 2001 5-29
    • (2001) Journal of Global Marketing , vol.15 , Issue.2 , pp. 5-29
    • Raymond, M.A.1    Kim, J.2    Shao, A.T.3
  • 45
    • 3242677100 scopus 로고    scopus 로고
    • Market orientation, brand investment, new service development, market position and performance for service organisations
    • Matear Sheelagh Brendan J. Gray & Tony Garrett Market orientation, brand investment, new service development, market position and performance for service organisations International Journal of Service Industry Management 15 3/4 2004 284-301
    • (2004) International Journal of Service Industry Management , vol.15 , Issue.3-4 , pp. 284-301
    • Sheelagh, M.1    Gray, B.J.2    Garrett, T.3
  • 46
    • 0039484211 scopus 로고    scopus 로고
    • Banner advertisement pricing, measurement, and pretesting practices: Perspectives from interactive agencies
    • F. Shen Banner advertisement pricing, measurement, and pretesting practices: Perspectives from interactive agencies Journal of Advertising 31 3 2002 59-68
    • (2002) Journal of Advertising , vol.31 , Issue.3 , pp. 59-68
    • Shen, F.1
  • 47
    • 0036901426 scopus 로고    scopus 로고
    • Explaining the growth of e-commerce corporations (ECCs): An extension and application of the eclectic paradigm
    • N. Singh & S. Kundu Explaining the growth of e-commerce corporations (ECCs): An extension and application of the eclectic paradigm Journal of International Business Studies 33 4 2002 679-697
    • (2002) Journal of International Business Studies , vol.33 , Issue.4 , pp. 679-697
    • Singh, N.1    Kundu, S.2
  • 48
    • 21344497205 scopus 로고
    • Does competitive environment moderate the market orientation-performance relationship?
    • January
    • S.F. Slater & J.C. Narver Does competitive environment moderate the market orientation-performance relationship? Journal of Marketing 58 1994, January 46-55
    • (1994) Journal of Marketing , vol.58 , pp. 46-55
    • Slater, S.F.1    Narver, J.C.2
  • 49
    • 21344497205 scopus 로고
    • Does competitive environment moderate the market orientation performance relationship?
    • Stanley Slater & John Narver Does competitive environment moderate the market orientation performance relationship? Journal of Marketing 58 1 1994 46-55
    • (1994) Journal of Marketing , vol.58 , Issue.1 , pp. 46-55
    • Slater, S.1    Narver, J.2
  • 50
    • 0000837771 scopus 로고    scopus 로고
    • Customer led and market oriented: Let's not confuse the two
    • Stanley Slater & John Narver Customer led and market oriented: Let's not confuse the two Strategic Management Journal 19 10 1998 1001-1006
    • (1998) Strategic Management Journal , vol.19 , Issue.10 , pp. 1001-1006
    • Slater, S.1    Narver, J.2
  • 53
    • 20444477389 scopus 로고    scopus 로고
    • Research on the relationship between market orientation and service quality
    • Ya-Fang Tsai Research on the relationship between market orientation and service quality Journal of the American Academy of Business 3 1/2 2003 381-385
    • (2003) Journal of the American Academy of Business , vol.3 , Issue.1-2 , pp. 381-385
    • Tsai, Y.-F.1
  • 54
    • 1242277924 scopus 로고    scopus 로고
    • The capabilities and performance advantages of market-driven firms
    • D.W. Vorhies M. Harker & C.P. Rao The capabilities and performance advantages of market-driven firms European Journal of Marketing 33 11/12 1999 1171-1202
    • (1999) European Journal of Marketing , vol.33 , Issue.11-12 , pp. 1171-1202
    • Vorhies, D.W.1    Harker, M.2    Rao, C.P.3
  • 55
    • 0039976328 scopus 로고
    • Winning new business: An analysis of advertising agency activities
    • James R. Willis Jr. Winning new business: An analysis of advertising agency activities Journal of Advertising Research 32 5 1992 10-17
    • (1992) Journal of Advertising Research , vol.32 , Issue.5 , pp. 10-17
    • Willis Jr., J.R.1
  • 56
    • 0242534788 scopus 로고    scopus 로고
    • Is the Internet more effective than traditional media? Factors affecting the choice of media
    • S. Yoon & J. Kim Is the Internet more effective than traditional media? Factors affecting the choice of media Journal of Advertising Research 41 6 2001 53-60
    • (2001) Journal of Advertising Research , vol.41 , Issue.6 , pp. 53-60
    • Yoon, S.1    Kim, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.