Explaining voluntary citizen online participation using the concept of citizenship: an explanatory study on an open government platform

Journal of Business Economics

Volumn 85, Issue 8, 2015, Pages 873-895

  Kube, Mathias ^a   Hilgers, Dennis ^b   Koch, Giordano ^a   Füller, Johann ^c  

^a UNIVERSITY OF HAMBURG   (Germany)

^b JOHANNES KEPLER UNIVERSITY LINZ   (Austria)

^c UNIVERSITY OF INNSBRUCK   (Austria)

Author keywords

Citizenship; Open innovation; Public administration; Public innovation management

Indexed keywords

EID: 85009464020     PISSN: 00442372     EISSN: 18618928     Source Type: Journal    
DOI: 10.1007/s11573-014-0756-y     Document Type: Article

References (115)

1. Ahuja G (2000) Collaboration networks, structural holes, and innovation: a longitudinal study. Adm Sci Q 45(3):425–455
2. Alford J (2009) Engaging public sector clients. From service delivery to co-production. Palgrave Macmillan, Houndmills
3. Andreoni J (1990) Impure altruism and donations to public goods: a theory of warm-glow giving. Econ J 100(401):464–477
4. Archibugi D (2008) The global commonwealth of citizens. Toward cosmopolitan democracy. Princeton University Press, Princeton
5. Bason, C. (2011) Leading public sector innovation: Co-creating for a better society, The policy Press
6. Bellamy R (2013) Citizenship: a very short introduction. Oxford
7. Bénabou R, Tirole J (2006) Incentives and prosocial behavior. Am Econ Rev 96(5):1652–1678
8. Bishop J (2007) Increasing participation in online communities: a framework for human–computer interaction. Comput Hum Behav 23(4):1881–1893
9. Bohnet I, Frey BS (1999) The sound of silence in prisoner’s dilemma and dictator games. J Econ Behav Organ 38(1):43–57
10. Box RC (1999) Running government like a business. Am Rev Publ Adm 29(1):19–43
11. Brabham DC (2008) Crowdsourcing as a model for problem solving an introduction and cases. Converg Int J Res New Med Technol 14(1):75–90
12. Browne MW, Cudeck R (1993) Alternative ways of assessing model fit. In: Bollen KA, Long SJ (eds) Testing structural equation models. Sage Publications, Newbury Park, pp 136–162
13. Butler B, Sproull L, Kiesler S, Kraut R (2007) Community effort in online groups: who does the work and why?. Human–Computer Interaction Institute, Paper 90, Pittsburgh
14. Camerer CF (2003) Behavioral game theory: experiments in strategic interaction. Princeton University Press, Princeton
15. Camerer CF, Hogarth RM (1999) The effects of financial incentives in experiments: a review and capital-labor-production framework. J Risk Uncertain 19(1):7–42
16. Carpini MX, Keeter S (1997) What Americans know about politics and why it matters. Yale University Press, Yale
17. Chen YC, Dimitrova DV (2006) Electronic government and online engagement. Int J Electron Gov Res 2(1):54–76
18. Chen DY, Lee CP (2008) To reinforce or to mobilize?: tracing the impact of internet use on civic engagement in Taiwan. In: Proceedings of the 2nd international conference on theory and practice of electronic governance, pp 394–401
19. Chesbrough HW (2003) The era of open innovation. MIT Sloan Manag Rev 44(3):35–41
20. Chesbrough HW (2007) Open business models: how to thrive in the new innovation landscape. Harvard Business Press, Harvard
21. Cohen A, Vigoda E (2000) Do good citizens make good organizational citizens? Adm Soc 32(5):596–624
22. Collm A, Schedler K (2012) Managing crowd innovation in public administration. Int Publ Manag Rev 13(2):1–18
23. Conover PJ, Crewe IM, Searing DD (1991) The nature of citizenship in the United States and Great Britain: empirical comments on theoretical themes. J Polit 53(3):800–832
24. Dahlander L, Gann DM (2010) How open is innovation? Res Policy 39(6):699–709
25. Di Gennaro C, Dutton W (2006) The Internet and the public: online and offline political participation in the United Kingdom. Parliam Aff 59(2):299–313
26. Downs, A. (1957). An economic theory of democracy
27. Evans A, Campos A (2013) Open government initatives: challenges of citizen participation. J Policy Anal Manag 32(1):172–203
28. Felin T, Zenger TR (2012) Open innovation, problem solving, and the theory of the (innovative) firm (working paper)
29. Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 18(1):39–50
30. Forsythe R, Horowitz JL, Savin NE, Sefton M (1994) Fairness in simple bargaining experiments. Games Econ Behav 6(3):347–369
31. Fowler JH, Kam CD (2007) Beyond the self: social identity, altruism, and political participation. J Polit 69(3):813–827
32. Franzoni C, Sauermann H (2014) Crowd science: the organization of scientific research in open collaborative projects. Res Policy 43(1):1–20
33. Fueller J (2006) Why consumers engage in virtual new product developments initiated by producers. Adv Consum Res 33(1):639–646
34. Fueller J (2010) Refining virtual co-creation from a consumer perspective. Calif Manag Rev 52(2):98–123
35. Galston WA (2001) Political knowledge, political engagement, and civic education. Annu Rev Polit Sci 4(1):217–234
36. Gibson R, Nixon P, Ward S (2003) Political parties and the internet: net gain? Routledge, London
37. Gotze J, Pedersen CB (2009) State of the Eunion: government 2.0 and onwards. AuthorHouse, Bloomington
38. Gray V, Lowery D (2000) Where Do policy ideas come from? A study of Minnesota legislators and staffers. J Public Adm Res Theor 10(3):573–598
39. Greene W (2010) Testing hypotheses about interaction terms in nonlinear models. Econ Lett 107(2):291–296
40. Habermas J (1996) Between facts and norms: contributions to a discourse theory of law and democracy. MIT Press, Cambridge
41. Harrison TM, Guerrero S, Burke GB, Cook M, Cresswell A, Helbig N, Pardo T (2012) Open government and e-government: democratic challenges from a public value perspective. Inf Policy 17(2):83–97
42. Heckmann, D. (2011) Open government—retooling democracy for the 21st century. In: 44th Hawaii international conference on system sciences (HICSS), pp 1–11
43. Hennig-Thurau T, Gwinner KP, Walsh G, Gremler DD (2004) Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet? J Interact Market 18(1):38–52
44. Hertel G, Niedner S, Herrmann S (2003) Motivation of software developers in open source projects: an internet-based survey of contributors to the Linux kernel. Res Policy 32(7):1159–1177
45. Hilgers D (2012) Open government: theoretische Bezüge und konzeptionelle Grundlagen einer neuen Entwicklung in Staat und öffentlichen Verwaltungen. Z Betr (ZfB) 82(6):631–660
46. Hilgers D, Ihl C (2010) Citizensourcing: applying the concept of open innovation to the public sector. Int J Publ Particip 4(1):67–88
47. Hoetker G (2007) The use of logit and probit models in strategic management research: critical issues. Strateg Manag J 28(4):331–343
48. Hoffman E, McCabe K, Shachat K, Smith V (1994) Preferences, property rights, and anonymity in bargaining games. Games Econ Behav 7(3):346–380
49. Hood C (1991) A public management for all seasons? Publ Adm 69(1):3–19
50. Houston MB, Walker BA (1996) Self-relevance and purchase goals: mapping a consumer decision. J Acad Mark Sci 24(3):232–245
51. Howe J (2008) Crowdsourcing: how the power of the crowd is driving the future of business. Random House Books, New York
52. Hu L-T, Bentler PM (1999) Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Struct Equ Model Multidiscipl J 6:1–55
53. Jann W, Wegrich K (2007) 4 Theories of the policy cycle. In: Handbook of public policy analysis, vol 43
54. Kaase M (2009) Perspectives on Political Participation. In: Dalton RJ, Klingemann H-D (eds) The Oxford handbook of political behavior. Oxford University Press, Oxford, pp 783–797
55. Kam CD, Cranmer SJ, Fowler JH (2007) Altruism, participation, and political context. Paper presented at the Center for the Study of Democratic Politics. Princeton University, Princeton
56. Keyssar A (2009) The right to vote: the contested history of democracy in the United States. Basic Books, New York
57. Koufaris M (2002) Applying the technology acceptance model and flow theory to online consumer behavior. Inf Syst Res 13(2):205–223
58. Kutner MH, Nachtsheim CJ, Neter J (2004) Applied linear regression models, 4th edn. McGraw-Hill Irwin, London
59. Lathrop D, Ruma L (2010) Open government: collaboration, transparency, and participation in practice. O’Reilly Media, New York
60. Laursen K, Salter A (2006) Open for innovation: the role of openness in explaining innovation performance among UK manufacturing firms. Strateg Manag J 27(2):131–150
61. Lee SM, Hwang T, Choi D (2012) Open innovation in the public sector of leading countries. Manag Decis 50(1):147–162
62. Luettgens D, Pollok P, Antons D, Piller F (2014) Wisdom of the crowd and capabilities of a few: internal success factors of crowdsourcing for innovation. J Bus Econ 84(3):339–374
63. Lukensmeyer CJ, Brigham S (2002) Taking Democracy to scale: creating a Town Hall meeting for the twenty-first century. Natl Civic Rev 91(4):351–366
64. Macintosh A (2004) Characterization e-participation in policy making. In: Proceedings of the 37th annual Hawaii international conference on systems science conference
65. Macpherson CB (1977) The life and time of liberal democracy. Oxford University Press, Oxford
66. Mahrer H, Krimmer R (2005) Towards the enhancement of e-democracy: identifying the notion of the ‘middleman paradox’. Inf Syst J 15(1):27–42
67. Margolis M (2009) E-Government and democracy. In: Dalton RJ, Klingemann H-D (eds) The Oxford handbook of political behavior. Oxford University Press, Oxford, pp 765–783
68. Margolis M, Resnick D (2009) The Cyberspace revolution. Sage Publications Inc, Thaousand Oaks
69. Marshall TH (1950) Citizenship and social class. In: The citizenship debates: a reader, pp 93–112
70. Mayntz R, Scharpf FW (1975) Policy-making in the German federal bureaucracy, vol 1975. Elsevier, Amsterdam
71. Medaglia R (2012) eParticipation research: moving characterization forward (2006–2011). Gov Inf Q 29(3):346–360
72. Meijer A, Curtin D, Hillebrandt M (2012) Open government: connecting vision and voice. Int Rev Adm Sci 78(1):10–29
73. Mergel I, Desouza K (2013) Implementing open innovation in the public sector: the case of challenge.gov. Publ Adm Rev 73(6):882–890
74. Milbrath LW (1965) Political participation, 2nd edn. Rand McNally, Chicago
75. Mitchell MN, Chen X (2005) Visualizing main effects and interactions for binary logit models. Stat J 5(1):64–82
76. Monroe KR (1996) The heart of altruism. Princeton University Press, New Jersey
77. Moore MH (1995) Creating public value: strategic management in government. Harvard University Press, Harvard
78. Mossberger K, Tolbert CJ, Stansbury M (2003) Virtual inequality: beyond the digital divide. Georgetown University Press, Washington
79. Nabatchi T (2012) Putting the ‘public’ back in public values research: designing participation to identify and respond to values. Publ Adm Rev 1–10
80. Nam T (2012) Citizens’ attitudes toward open government and government 2.0. Int Rev Adm Sci 78(2):346–368
81. Noveck Beth Simone (2006) “Peer to patent”: collective intelligence, open review, and patent reform. Harv J Law Technol 20(1):123–162
82. Noveck B (2009) Wiki government: how technology can make government better, democracy stronger, and citizens more powerful. Washington
83. O’Reilly T (2011) Government as a platform. Innov Technol Gov Glob 6(1):13–40
84. Ockenfels A, Werner P (2011) “Hiding behind a small cake” in a newspaper dictator game. In: Working paper series in economics
85. Organ DW (1988) OCB: the good soldier syndrome. Lexington Book, Lexington
86. Osborne SP, Brown L (2011) Innovation, public policy and public services delivery in the UK. The word that would be king? Publ Adm 89(4):1335–1350
87. Osborne D, Gaebler T (1992) Reinventing government: how the entrepreneurial spirit is transforming the public sector. Addison-Wesley Publishing, Boston
88. Peterson SA (1990) Political behavior: patterns in everyday life. Sage Publications, Thousand Oaks
89. Prahalad CK, Ramaswamy V (2004) The Future of competition. Harvard Business School Press, Boston
90. Putnam RD (1993) Making democracy work: civic traditions in modern Italy. Princeton University Press, Princeton
91. Roberts N (2004) Public deliberation in an age of direct citizen participation. Am Rev Publ Adm 34(4):315–353
92. Roche M (1987) Citizenship, social theory, and social change. Theory Soc 16(3):363–399
93. Rogers EM, Collins-Jarvis L, Schmitz J (1994) The PEN project in Santa Monica: interactive communication, equality, and political action. J Am Soc Inf Sci 45(6):401–410
94. Rokkan S (1974) Dimensions of state formation and nation building. In: Tilly C (ed) The formation of national states in Western Europe. Princeton University Press, Princeton, pp 562–600
95. Ruppert E, Savage M (2011) Transactional politics. Sociol Rev 59(2):73–92
96. Simon HA (1973) The structure of ill structured problems. Artif Intell 4:131–201
97. Stanley J, Weare C (2004) The Effects of internet use on political participation. evidence from an agency online discussion forum. Adm Soc 36(5):503–527
98. Susha I, Grönlund Å (2012) eParticipation research: systematizing the field. Gov Inf Q 29(3):373–382
99. Theiss-Morse E (1993) Conceptualizations of good citizenship and political participation. Polit Behav 15(4):355–380
100. Van Dyne L, Graham JW, Dienesch RM (1994) Organizational citizenship behavior: construct redefinition, measurement, and validation. Acad Manag J 37(4):765–802
101. Venkatesh V, Davis FD (2000) A theoretical extension of the technology acceptance model: four longitudinal field studies. Manag Sci 46(2):186–204
102. Verba S, Schlozman KL, Brady HE (1995) Voice and equality: civic voluntarism in American politics. Harvard Univ Press, Harvard
103. Vigoda E (2002) From responsiveness to collaboration: governance, citizens, and the next generation of public administration. Publ Adm Rev 62(5):527–540
104. Vigoda E, Golembiewski RT (2001) Citizenship behavior and the spirit of new managerialism. Am Rev Publ Adm 31(3):273–295
105. Von Hippel E (2005) Democratizing innovation. The MIT Press, New York
106. Walters LC, Aydelotte J, Miller J (2000) Putting more public in policy analysis. Publ Adm Rev 60(4):349–359
107. West J, Salter A, Vanhaverbeke W, Chesbrough H (2014) Open innovation: the next decade. Res Policy 43(5):805–811
108. Westle B (2001) Politische Partizipation und Geschlecht. Politische Partizipation in der Bundesrepublik Deutschland. Empirische Befunde und theoretische Erklärungen. Opladen 131–168
109. Whitaker GP (1980) Coproduction: citizen participation in service delivery. Publ Adm Rev 240–246
110. Windrum P, García-Goñi M (2008) A neo-Schumpeterian model of health services innovation. Res Policy 37(4):649–672
111. Wojcieszak M (2009) Carrying online participation offline—mobilization by radical online groups and politically dissimilar offline ties 59(3):564–586
112. Wright LT, Newman A, Dennis C (2006) Enhancing consumer empowerment. Eur J Mark 40(9/10):925–935
113. Yang K, Pandey SK (2011) Further dissecting the black box of citizen participation: when does citizen involvement lead to good outcomes? Publ Adm Rev 71(6):880–892
114. Zaichkowsky JL (1994) The personal involvement inventory: reduction, revision, and application to advertising. J Adv 23(4):59–70
115. Zelner BA (2009) Using simulation to interpret results from logit, probit, and other nonlinear models. Strateg Manag J 30(12):1335–1348