Understanding Positivity Within Dynamic Team Interactions: A Statistical Discourse Analysis

Group and Organization Management

Volumn 42, Issue 1, 2017, Pages 39-78

  Lehmann Willenbrock, Nale ^a   Chiu, Ming Ming ^b   Lei, Zhike ^c   Kauffeld, Simone ^d  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

^b PURDUE UNIVERSITY   (United States)

^c GEORGETOWN UNIVERSITY   (United States)

^d TECHNICAL UNIVERSITY OF BRAUNSCHWEIG   (Germany)

Author keywords

dynamic multilevel modeling; dynamic positivity; team interaction; team problem solving; team processes

Indexed keywords

EID: 85009074817     PISSN: 10596011     EISSN: 15523993     Source Type: Journal    
DOI: 10.1177/1059601116628720     Document Type: Article

References (97)

1. Avey J. B., Avolio B. J., Luthans F., (2011). Experimentally analyzing the impact of leader positivity on follower positivity and performance. The Leadership Quarterly, 22, 282-294. doi:10.1016/j.leaqua.2011.02.004
2. Avey J. B., Wernsing T. S., Luthans F., (2008). Can positive employees help positive organizational change? Impact of psychological capital and emotions on relevant attitudes and behaviors. The Journal of Applied Behavioral Science, 44, 48-70. doi:10.1177/0021886307311470
3. Bales R. F., (1950). Interaction process analysis. Chicago, IL: University of Chicago Press.
4. Barsade S. G., (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47, 644-675. doi:10.2307/3094912
5. Barsade S. G., Knight A. P., (2015). Group affect. Annual Review of Organizational Psychology and Organizational Behavior, 2, 21-46. doi:10.1146/annurev-orgpsych-032414-111316
6. Bartel C. A., Saavedra R., (2000). The collective construction of work group moods. Administrative Science Quarterly, 45, 197-231. doi:10.2307/2667070
7. Beaman C. P., Morton J., (2000). The separate but related origins of the recency effect and the modality effect in free recall. Cognition, 77, 59-65. doi:10.1016/S0010-0277(00)00107-4
8. Benjamini Y., Krieger A. M., Yekutieli D., (2006). Adaptive linear step-up procedures that control the false discovery rate. Biometrika, 93, 491-507. doi:10.1093/biomet/93.3.491
9. Burke C. S., Stagl K. C., Salas E., Pierce L., Kendall D., (2006). Understanding team adaptation: A conceptual analysis and model. Journal of Applied Psychology, 91, 1189-1207. doi:10.1037/0021-9010.91.6.1189
10. Chiu M. M., (2008). Flowing toward correct contributions during groups’ mathematics problem solving: A statistical discourse analysis. Journal of the Learning Sciences, 17, 415-463. doi:10.1080/10508400802224830
11. Chiu M. M., Khoo L., (2005). A new method for analyzing sequential processes: Dynamic multilevel analysis. Small Group Research, 36, 600-631. doi:10.1177/1046496405279309
12. Collins R., (2004). Interaction ritual chains. Princeton, NJ: Princeton University Press.
13. Cronin M. A., Weingart L. R., Todorova G., (2011). Dynamics in groups: Are we there yet? Academy of Management Annals, 5, 571-612. doi:10.1080/19416520.2011.590297
14. de Jong A., de Ruyter K., Wetzels M. (2005). Antecedents and consequences of group potency: A study of self-managing service teams. Management Science, 51, 1610-1625. doi:10.1287/mnsc.1050.0425
15. De Rivera J., (1992). Emotional climate: Social structure and emotional dynamics. In Strongman K. T., (Ed.), International review of studies on emotion (Vol. 2, pp. 197-210). Chichester, UK: Wiley.
16. Di Virgilio M. E., Ludema J. D. (2009). Let’s talk: Creating energy for action through strategic conversations. Journal of Change Management, 9, 67-85. doi:10.1080/14697010902727211
17. Dörner D., (1996). The logic of failure: Recognizing and avoiding error in complex situations. Reading, MA: Addison-Wesley.
18. Dutton J. E., Workman K. M., Hardin A. E., (2014). Compassion at work. Annual Review of Organizational Psychology and Organizational Behavior, 1, 277-304. doi:10.1146/annurev-orgpsych-031413-091221
19. Eisenkraft N., Elfenbein H. A., (2010). The way you make me feel: Evidence for individual differences in affective presence. Psychological Science, 21, 505-510. doi:10.1177/0956797610364117
20. Ellis D. G., Fisher A. B., (1994). Small group decision making (4th ed.). New York, NY: McGraw-Hill.
21. Fiske S. T., Cuddy A. J. C., Glick P., (2007). Universal dimensions of social cognition: Warmth and competence. Trends in Cognitive Sciences, 11, 77-83. doi:10.1016/j.tics.2006.11.005
22. Fleiss J. L., (1971). Measuring nominal scale agreement among many raters. Psychological Bulletin, 76, 378-382. doi:10.1037/h0031619
23. Fredrickson B. L., (1998). What good are positive emotions? Review of General Psychology, 2, 300-319. doi:10.1037/1089-2680.2.3.300
24. Fredrickson B. L., (2000). Cultivating positive emotions to optimize health and well-being. Prevention & Treatment, 3, Article 0001a. doi:10.1037/1522-3736.3.1.31a
25. Fredrickson B. L., (2001). The role of positive emotions in positive psychology. American Psychologist, 56, 218-226. doi:10.1037/0003-066X.56.3.218
26. Fredrickson B. L., (2004). The broaden-and-build theory of positive emotions. Philosophical Transactions of the Royal Society London B Biological Sciences, 359, 1367-1377. doi:10.1098/rstb.2004.1512
27. Fredrickson B. L., Branigan C., (2005). Positive emotions broaden the scope of attention and thought-action repertoires. Cognition and Emotion, 19, 313-332. doi:10.1080/02699930441000238
28. Fredrickson B. L., Joiner T., (2002). Emotions trigger upward spirals toward emotional well-being. Psychological Science, 13, 172-175. doi:10.1111/1467-9280.00431
29. Funke J., (2010). Complex problem solving: A case for complex cognition? Cognitive Processing, 11, 133-142. doi:10.1007/s10339-009-0345-0
30. Gibson D. R., (2003). Participation shifts: Order and differentiation in group conversation. Social Forces, 81, 1335-1381. doi:10.1353/sof.2003.0055
31. Gibson D. R., (2005). Taking turns and talking ties: Network structure and conversational sequences. American Journal of Sociology, 110, 1561-1597. doi:10.1086/428689
32. Goldstein H., (2011). Multilevel statistical models. Sydney, Australia: Edward Arnold.
33. Gooty J., Gavin M., Johnson P. D., Frazier M. L., Snow D. B., (2009). In the eyes of the beholder. Journal of Leadership & Organizational Studies, 15, 353-367. doi:10.1177/1548051809332021.
34. Gordon S. L., (1989). Institutional and impulsive orientations in selective appropriating emotions to self. In Franks D., McCarthy D., (Eds.), The sociology of emotions: Original essays and research papers (pp. 115-136). Greenwich, CT: JAI Press.
35. Grasa A. A., (1989). Econometric model selection: A new approach. Dordrecht, The Netherlands: Kluwer.
36. Greene R. L., (1986). Sources of recency effects in free recall. Psychological Bulletin, 99, 221-228. doi:10.1037/0033-2909.99.2.221
37. Gully S. M., Incalcaterra K. A., Joshi A., Beaubien J. M., (2002). A meta-analysis of team-efficacy, potency, and performance: Interdependence and level of analysis as moderators of observed relationships. Journal of Applied Psychology, 87, 819-832. doi:10.1037/0021-9010.87.5.819
38. Hackman J. R., Wageman R., (2005). A theory of team coaching. Academy of Management Review, 30, 269-287. doi:10.5465/AMR.2005.16387885
39. Hareli S., Rafaeli A., (2008). Emotion cycles. Research in Organizational Behavior, 28, 35-59. doi:10.1016/j.riob.2008.04.007
40. Hatfield E., Cacioppo J., Rapson R. L., (1994). Emotional contagion. New York, NY: Cambridge University Press.
41. Harvey S., (2014). Creative synthesis: Exploring the process of extraordinary group creativity. Academy of Management Review, 39, 324-343. doi:10.5465/amr.2012.0224
42. Higgins E. T., (2006). Value from hedonic experience and engagement. Psychological Review, 113, 439-460. doi:10.1037/0033-295X.113.3.439
43. Hiller N. J., Day D. V., Vance R. J., (2006). Collective enactment of leadership roles and team effectiveness: A field study. The Leadership Quarterly, 17, 387-397. doi:10.1016/j.leaqua.2006.04.004
44. Hinsz V. B., Tindale R. S., Vollrath D. A., (1997). The emerging conceptualization of groups as information processors. Psychological Bulletin, 121, 43-64. doi:10.1037/0033-2909.121.1.43
45. Huedo-Medina T. B., Sanchez-Meca J., Marin-Martinez F, Botella J., (2006). Assessing heterogeneity in meta-analysis: Q statistic or I2 index? Psychological Methods, 11, 193-206.
46. Hung W., (2013). Team-based complex problem solving: A collective cognition perspective. Educational Technology Research & Development, 61, 365-384. doi:10.1007/s11423-013-9296-3
47. Imai M., (2012). Gemba Kaizen: A commonsense approach to a continuous improvement strategy (2nd ed.). New York, NY: McGraw-Hill.
48. Janis I., (1972). Victims of groupthink: A psychological study of foreign-policy decisions and fiascoes. Boston, MA: Houghton Mifflin.
49. Kahai S. S., Huang R., Jestice R. J., (2012). Interaction effect of leadership and communication media on feedback positivity in virtual teams. Group & Organization Management, 37, 716-751. doi:10.1177/1059601112462061
50. Kauffeld S., Lehmann-Willenbrock N., (2012). Meetings matter. Small Group Research, 43, 128-156. doi:10.1177/1046496411429599
51. Kauffeld S., Meyers R., (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work & Organizational Psychology, 18, 267-294. doi:10.1080/13594320701693209
52. Kelly J. R., Barsade S. G., (2001). Mood and emotions in small groups and work teams. Organizational Behavior and Human Decision Processes, 86, 99-130. doi:10.1006/obhd.2001.2974
53. Kennedy P., (2008). A guide to econometrics (6th ed.). Cambridge, MA: Blackwell.
54. King G., Zeng L., (2001). Logistic regression in rare events data. Political Analysis, 9, 137-163.
55. Kirkman B. L., Rosen B., (1999). Beyond self-management. Academy of Management Journal, 42, 58-74. doi:10.2307/256874
56. Klein K. J., Lim B. C., Saltz J. L., Mayer D. M., (2004). How do they get there? An examination of the antecedents of centrality in team networks. Academy of Management Journal, 47, 952-963. doi:10.2307/20159634
57. Knight A. P., Eisenkraft N., (2015). Positive is usually good, negative is not always bad: The effects of group affect on social integration and task performance. Journal of Applied Psychology, 100, 1214-1227. doi:10.1037/apl10000006
58. Kozlowski S. W., Ilgen D. R., (2006). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7, 77-124. doi:10.1111/j.1529-1006.2006.00030.x
59. Lehmann-Willenbrock N., Allen J. A., (2014). How fun are your meetings? Investigating the relationship between humor patterns in team interactions and team performance. Journal of Applied Psychology, 99, 1278-1287. doi:10.1037/a0038083
60. Lehmann-Willenbrock N., Allen J. A., Meinecke A., (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252-271. doi:10.1177/1368430213497066
61. Lehmann-Willenbrock N., Meyers R. A., Kauffeld S., Neininger A., Henschel A., (2011). Verbal interaction sequences and group mood: Exploring the role of planning communication. Small Group Research, 42, 639-668. doi:10.1177/1046496411398397
62. Lei Z., Lehmann-Willenbrock N., (2015). Affect in meetings: An interpersonal construct in dynamic interaction processes. In Allen J. A., Lehmann-Willenbrock N., Rogelberg S. G., (Eds.), The Cambridge handbook of meeting science (pp. 456-482). New York, NY: Cambridge University Press.
63. Livi S., Alessandri G., Caprara G. V., Pierro A., (2015). Positivity within teamwork: Cross-level effects of positivity on performance. Personality and Individual Differences, 85, 230-235. doi:10.1016/j.paid.2015.05.015
64. Luthans F., Avolio B. J., Avey J. B., Norman S. M., (2007). Positive psychological capital. Personnel Psychology, 60, 541-572. doi:10.1111/j.1744-6570.2007.00083.x
65. Luthans K. W., Lebsack S. A., Lebsack R. R., (2008). Positivity in healthcare: Relation of optimism to performance. Journal of Health Organization and Management, 22, 178-188. doi:10.1108/14777260810876330
66. MacKinnon D. P., Lockwood C. M., Williams J., (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39, 99-128.
67. Mangold (Ed.). (2010). INTERACT quick start manual V2.4. Mangold International GmbH. Available from www.mangold-international.com
68. McGrath J. E., (1984). Groups. Englewood Cliffs, NJ: Prentice Hall.
69. Meinecke A. L., Lehmann-Willenbrock N., (2015). Social dynamics at work: Meetings as a gateway. In Allen J. A., Lehmann-Willenbrock N., Rogelberg S. G., (Eds.), The Cambridge handbook of meeting science (pp. 325-356). New York, NY: Cambridge University Press.
70. Metiu A., Rothbard N. P., (2013). Task bubbles, artifacts, shared emotion, and mutual focus of attention. Organization Science, 24, 455-475. doi:10.1287/orsc.1120.0738
71. Miller J. B., Stiver I., (1997). The healing connection. Boston, MA: Beacon Press.
72. Mitroff I. I., Featheringham T. R., (1974). On systematic problem solving and the error of the third kind. Behavioral Science, 19, 383-393. doi:10.1002/bs.3830190605
73. Moberly N. J., Watkins E. R., (2010). Negative affect and ruminative self-focus during everyday goal pursuit. Cognition and Emotion, 24, 729-739. doi:10.1080/02699930802696849
74. Molenaar I., Chiu M. M., (2014). Dissecting sequences of regulation and cognition: Statistical discourse analysis of primary school children’s collaborative learning. Metacognition and Learning, 9, 137-160. doi:10.1007/s11409-013-9105-8
75. Orlitzky M., Hirokawa R. Y., (2001). To err is human, to correct for it divine: A meta-analysis of research testing the functional theory of group decision-making effectiveness. Small Group Research, 32, 313-341. doi:10.1177/104649640103200303
76. Peelle H. E., III. (2006). Appreciative inquiry and creative problem solving in cross-functional teams. Journal of Applied Behavioral Science, 42, 447-467. doi:10.1177/0021886306292479
77. Pelz D. C., (1985). Innovation complexity and the sequence of innovating stages. Science Communication, 6, 261-291. doi:10.1177/107554708500600304
78. Peterson S. J., Luthans F., Avolio B. J., Walumbwa F. O., Zhang Z., (2011). Psychological capital and employee performance: A latent growth modeling approach. Personnel Psychology, 64, 427-450. doi:10.1111/j.1744-6570.2011.01215.x
79. Pratt M. G., (2000). The good, the bad, and the ambivalent: Managing identification among Amway distributors. Administrative Science Quarterly, 45, 456-493. doi:10.2307/2667106
80. Rowe G., Hirsh J. B., Anderson A. K., (2007). Positive affect increases the breadth of attentional selection. Proceedings of the National Academy of Sciences of the United States of America, 104, 383-388. doi:10.1073/pnas.0605198104
81. Schutte N. S., (2014). The broaden and build process: Positive affect, ratio of positive to negative affect and general self-efficacy. Journal of Positive Psychology, 9, 66-74. doi:10.1080/17439760.2013.841280
82. Slavin R., (2005). Educational psychology. New York, NY: Allyn & Bacon.
83. Sommer S. A., Howell J. M., Hadley C. N., (2016). Keeping positive and building strength: The role of affect and team leadership in developing resilience during an organizational crisis. Group & Organization Management, 41, 172-202.
84. Spreitzer G., Sutcliffe K., Dutton J., Sonenshein S., Grant A. M., (2005). A socially embedded model of thriving at work. Organization Science, 16, 537-549. doi:10.1287/orsc.1050.0153
85. Sy T., Choi J. N., (2013). Contagious leaders and followers: Exploring multi-stage mood contagion in a leader activation and member propagation (LAMP) model. Organizational Behavior and Human Decision Processes, 122, 127-140. doi:10.1016/j.obhdp.2013.06.003
86. Tjosvold D., Yu Z., Hui C., (2004). Team learning from mistakes: The contribution of cooperative goals and problem-solving. Journal of Management Studies, 41, 1223-1245. doi:10.1111/j.1467-6486.2004.00473.x
87. Toegel G., Anand N., Kilduff M., (2007). Emotion helpers. Personnel Psychology, 60, 337-365. doi:10.1111/j.1744-6570.2007.00076.x
88. Totterdell P., (2000). Catching moods and hitting runs: Mood linkage and subjective performance in professional sport teams. Journal of Applied Psychology, 85, 848-859. doi:10.1037/0021-9010.85.6.848
89. Tse H. H. M., Dasborough M. T., (2008). A study of exchange and emotions in team member relationships. Group & Organization Management, 33, 194-215. doi:10.1177/1059601106293779
90. Vacharkulksemsuk T., Fredrickson B. L., (2014). Looking back and glimpsing forward: The broaden-and-build theory of positive emotions as applied to organizations. In Bakker A., (Ed.), Advances in positive organizational psychology (Vol. 1, pp. 45-60). Bingley, UK: Emerald.
91. Van Oortmerssen L. A., Van Woerkum C. M. J., Aarts N. (2014). When interaction flows: An exploration of collective creative processes on a collaborative governance board. Group & Organization Management, 40, 500-528. doi:10.1177/1059601114560586
92. Walter F., Bruch H., (2008). The positive group affect spiral. Journal of Organizational Behavior, 29, 239-261. doi:10.1002/job.505
93. Watkins E., Moulds M., (2005). Distinct modes of ruminative self-focus: Impact of abstract versus concrete rumination on problem solving in depression. Emotion, 5, 319-328. doi:10.1037/1528-3542.5.3.319
94. Watson D., Clark D. L., Tellegen A., (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070. doi:10.1037/0022-3514.54.6.1063
95. West B. J., Patera J. L., Carsten M. K., (2009). Team level positivity. Journal of Organizational Behavior, 30, 249-267. doi:10.1002/job.593
96. Wicklund R. A., (1975). Objective self-awareness. In Berkowitz L., (Ed.), Advances in experimental social psychology (Vol. 8, pp. 233-275). New York, NY: Academic Press.
97. Wittenbaum G. M., Hollingshead A. B., Paulus P. B., Hirokawa R. Y., Ancona D. G., Peterson R. S... Yoon K., (2004). The functional perspective as a lens for understanding groups. Small Group Research, 35, 17-43. doi:10.1177/1046496403259459