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Volumn 1, Issue , 2014, Pages 277-304

Compassion at Work

Author keywords

caring; compassion; empathic concern; sensemaking; suffering

Indexed keywords


EID: 84905114934     PISSN: None     EISSN: 23270608     Source Type: Journal    
DOI: 10.1146/annurev-orgpsych-031413-091221     Document Type: Review
Times cited : (298)

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