e-SCM: Internet's impact on supply chain processes

The International Journal of Logistics Management

Volumn 19, Issue 3, 2008, Pages 309-343

  Giménez, Cristina ^a   Lourenço, Helena R ^b  

^a ESADE BUSINESS SCHOOL   (Spain)

^b DEPARTMENT OF ECONOMICS AND BUSINESS   (Spain)

Author keywords

Internet; Online operations; Supply chain management

Indexed keywords

EID: 84986031612     PISSN: 09574093     EISSN: 17586550     Source Type: Journal    
DOI: 10.1108/09574090810919189     Document Type: Review

References (207)

1. Abid, C., D'amours, S. and Montreuil, B. (2004), “Collaborative order management in distributed manufacturing”, International Journal of Production Research, Vol. 42 No. 2, pp. 283-302.
2. Agarwal, A. and Shankar, R. (2003), “Online trust building in e-enabled supply chain”, Supply Chain Management: An International Journal, Vol. 8 No. 4, pp. 324-34.
3. Agi, M., Ballot, E. and Molet, H. (2005), “100% EDI-connected suppliers projects: an empirical investigation of success factors”, Journal of Purchasing & Supply Management, Vol. 11 Nos 2-3, pp. 107-15.
4. Alfaro, J.A., Alvarez, M.J. and Montes, M.J. (2002), “Lagging behind versus advancing too fast? Identifying gaps research in supply chain”, paper presented at 9th Annual Meeting of the European Operations Management Association (EUROMA), Copenhagen.
5. Alptekinoglu, A. and Tang, C.S. (2005), “A model for analyzing multi-channel distribution systems”, European Journal of Operational Research, Vol. 163 No. 3, pp. 802-24.
6. Auramo, J., Kauremaa, J. and Tanskanen, K. (2005), “Benefits of IT in supply chain management: an explorative study of progressive companies”, International Journal of Physical Distribution & Logistics Management, Vol. 35 No. 2, pp. 82-100.
7. Bal, J., Wilding, R. and Gundry, J. (1999), “Virtual teaming in the agile supply chain”, The International Journal of Logistics Management, Vol. 10 No. 2, pp. 71-82.
8. Bapna, R., Goes, P. and Gupta, A. (2003), “Analysis and design of business-to-consumer online auctions”, Management Science, Vol. 49 No. 1, pp. 85-101.
9. Barratt, M. and Rosdahl, K. (2002), “Exploring business-to-business marketsites”, European Journal of Purchasing & Supply Management, Vol. 8 No. 2, pp. 111-22.
10. Bartezzaghi, E. and Ronchi, S. (2004), “A portfolio approach in the e-purchasing of materials”, Journal of Purchasing & Supply Management, Vol. 10 No. 3, pp. 117-26.
11. Bendoly, E. and Schoenherr, T. (2005), “ERP system and implementation-process benefits: implications for B2B e-procurement”, International Journal of Operations & Production Management, Vol. 25 No. 4, pp. 304-19.
12. Biehl, M. (2005), “Selecting internal and external supply chain functionality: the case of ERP systems versus electronic marketplaces”, Journal of Enterprise Information Management, Vol. 18 No. 4, pp. 441-57.
13. Boyd, S.L., Hobbs, J.E. and Kerr, W.A. (2003), “The impact of customs procedures on business to consumer e-commerce in food products”, Supply Chain Management: An International Journal, Vol. 8 No. 3, pp. 195-200.
14. Boyer, K.K. and Hult, G.T.M. (2005), “Extending the supply chain: integrating operations and marketing in the online grocery industry”, Journal of Operations Management, Vol. 23 No. 6, pp. 642-61.
15. Boyer, K.K. and Olson, J.R. (2002), “Drivers of internet purchasing success”, Production and Operations Management, Vol. 11 No. 4, pp. 480-98.
16. Boyer, K.K., Hallowell, R. and Roth, A.V. (2002), “E-services: operating strategy – a case study and a method for analyzing operational benefits”, Journal of Operations Management, Vol. 20 No. 2, pp. 175-89.
17. Brenner, W. and Hamm, V. (1996), “Information technology for purchasing in a process environment”, European Journal of Purchasing & Supply Management, Vol. 2 No. 4, pp. 211-9.
18. Bruun, P. and Mefford, R.N. (2004), “Lean production and the internet”, International Journal of Production Economics, Vol. 89 No. 3, pp. 247-60.
19. Burke, G.J. and Vakkaria, A.J. (2002), Supply Chain Management. Internet Encyclopedia, Wiley, New York, NY.
20. Cagliano, R., Caniato, F. and Spina, G. (2003), “E-business strategy: how companies are shaping their supply chain through the internet”, International Journal of Operations & Production Management, Vol. 23 No. 10, pp. 1142-62.
21. Cagliano, R., Caniato, F. and Spina, G. (2005), “E-business strategy: how companies are shaping their supply chain through the internet”, International Journal of Operations & Production Management, Vol. 25 No. 12, pp. 1309-27.
22. Calosso, T., Cantamessa, M., Vu, D. and Villa, A. (2003), “Production planning and order acceptance in business electronic commerce”, International Journal of Production Economics, Vol. 85 No. 2, pp. 233-49.
23. Caputo, A.C., Cucchiella, F., Fratocchi, L. and Pelagagge, P.M. (2005), “An integrated framework for e-supply networks analysis”, Supply Chain Management: An International Journal, Vol. 10 No. 2, pp. 84-95.
24. Carare, O. and Rothkopf, M. (2005), “Slow Dutch auctions”, Management Science, Vol. 51 No. 3, pp. 365-73.
25. Carr, S.M. (2003), “Note on online auctions with costly bid evaluation”, Management Science, Vol. 49 No. 11, pp. 1521-9.
26. Cassivi, L., Lefebvre, E., Lefebvre, L.A. and Leger, P.M. (2004), “The impact of e-collaboration tools on firms' performance”, The International Journal of Logistics Management, Vol. 15 No. 1, pp. 91-110.
27. Chan, M.F.S. and Chung, W.W.C. (2002), “A framework to develop an enterprise information portal for contract manufacturing”, International Journal of Production Economics, Vol. 75, pp. 113-26.
28. Cheng, K. (Ed.) (2005), E-manufacturing: Fundamentals and Applications, WIT Press, London.
29. Cheng, K., Pan, P.Y. and Harrison, D.K. (2000), “The internet as a tool with application to agile manufacturing: a web-based engineering approach and its implementation issues”, International Journal of Production Research, Vol. 38 No. 12, pp. 2743-59.
30. Cheng, K., Webb, D. and Marsh, R. (Eds) (2004), Advances in e-Engineering and Digital Enterprise Technology, Professional Engineering Publishing, London.
31. Chou, D.C., Tan, X. and Yen, D.C. (2004), “Web technology and supply chain management”, Information Management & Computer Security, Vol. 12 No. 4, pp. 338-49.
32. Christopher, M. (1998), Logistics & Supply Chain Management: Strategies for Reducing Cost and Improving Service, Financial Times Pitman Publishing, London.
33. Clarke, M.P. (1998), “Virtual logistics: an introduction and overview of the concepts”, International Journal of Physical Distribution & Logistics Management, Vol. 28 No. 7, pp. 486-507.
34. Cohen, M., Kelly, C.B. and Medaglia, A.L. (2001), “Decision support with web-enabled software”, Interfaces, Vol. 31 No. 2, pp. 109-29.
35. Cooper, M.C., Lambert, D.M. and Pagh, J.D. (1997), “Supply chain management: more than a new name for logistics”, The International Journal of Logistics Management, Vol. 8 No. 1, pp. 1-13.
36. Cousins, P.D. (2005), “The alignment pf appropriate firm and supply strategies for competitive advantages”, International Journal of Operations & Production Management, Vol. 25 No. 5, pp. 403-28.
37. Croom, S.R. (2000), “The impact of web-based procurement on the management of operating resources supply”, The Journal of Supply Chain Management, Vol. 36 No. 1, pp. 4-13.
38. Croom, S.R. (2005), “The impact of e-business on supply chain management”, International Journal of Operations & Production Management, Vol. 25 No. 1, pp. 55-73.
39. Crowley, J.A. (1998), “Virtual logistics: transport in the marketspace”, International Journal of Physical Distribution & Logistics Management, Vol. 28 No. 7, pp. 547-74.
40. Croxton, K.L., García-Dastugue, S.J., Lambert, D.M. and Rogers, D.S. (2001), “The supply chain management processes”, The International Journal of Logistics Management, Vol. 12 No. 2, pp. 13-36.
41. De Boer, L., Harink, J. and Heijboer, G. (2002), “A conceptual model for assessing the impact of electronic procurement”, European Journal of Purchasing & Supply Management, Vol. 8 No. 1, pp. 25-33.
42. De Burca, S., Fynes, B. and Marshall, D. (2005), “Strategic technology adoption: extending ERP across the supply chain”, Journal of Enterprise Information Management, Vol. 18 No. 4, pp. 427-40.
43. Dadzie, K.Q., Chelariu, C. and Winston, E. (2005), “Customer service in internet-enabled logistics supply chain: website design antecedents and loyalty effects”, Journal of Business Logistics, Vol. 26 No. 1, pp. 53-78.
44. Danese, P., Romano, P. and Vinelli, A. (2006), “Sequences of improvements in supply networks: case studies from pharmaceutical industry”, International Journal of Operations & Production Management, Vol. 26 No. 11, pp. 1199-222.
45. Da Silveira, G.J.C. (2003), “Towards a framework for operations management in e-commerce”, International Journal of Operations & Production Management, Vol. 23 No. 2, pp. 200-12.
46. Davenport, T.H. and Brooks, J.D. (2004), “Enterprise systems and the supply chain”, Journal of Enterprise Information Management, Vol. 17 No. 1, pp. 8-19.
47. Dedrick, J. and Kraemer, K.L. (2005), “The impacts of IT on firm and industry structure: the personal computer industry”, California Management Review, Vol. 47 No. 3, pp. 122-42.
48. Deeter-Schmelz, D.R., Bizzari, A., Graham, R. and Howdyshell, C. (2001), “Business-to-business online purchasing: suppliers' impact on buyers' adoption and usage intent”, The Journal of Supply Chain Management, Vol. 37 No. 1, pp. 4-10.
49. Delfmann, W., Albers, S. and Gehring, M. (2002), “The impact of e-commerce on logistics service providers”, International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 3, pp. 203-22.
50. Deltas, G. and Engelbrecht-Wiggans, R. (2005), “Naive bidding”, Management Science, Vol. 51 No. 3, pp. 328-38.
51. Dewman, R., Freimer, M. and Seidmann, A. (2000), “Organizing distribution channels for information goods on the internet”, Management Science, Vol. 46 No. 4, pp. 483-95.
52. Ding, M., Eliashberg, J., Huber, J. and Saini, R. (2005), “Emotional bidders – an analytical and experimental examination of consumers' behavior in a priceline-like reverse auction”, Management Science, Vol. 51 No. 3, pp. 352-64.
53. Disney, S.M., Naim, M.M. and Potter, A. (2004), “Assessing the impact of e-business on supply chain dynamics”, International Journal of Production Economics, Vol. 89 No. 2, pp. 109-18.
54. Donohue, J.M. and Fox, J.B. (2000), “A multiple-method evaluation of journals in decision and management sciences by US academics”, Omega, Vol. 28 No. 1, pp. 17-36.
55. Easley, R.F. and Tenorio, R. (2004), “Jump bidding strategies in internet auctions”, Management Science, Vol. 50 No. 10, pp. 1407-19.
56. Elliman, T. and Orange, G. (2000), “E-commerce to support construction design and supply-chain management: a research note”, International Journal of Physical Distribution & Logistics Management, Vol. 30 Nos 3/4, pp. 345-60.
57. Ellinger, A.E., Lynch, D.F., Andzullis, J. and Smith, R. (2003), “B2B e-commerce: a content analytical assessment of motor carrier websities”, Journal of Business Logistics, Vol. 24 No. 1, pp. 199-220.
58. Ellram, L.M. (1991), “Supply chain management: the industrial organization perspective”, International Journal of Physical Distribution & Logistics Management, Vol. 21 No. 1, pp. 13-22.
59. Emiliani, M.L. (2000), “B2B online auctions: key issues for purchasing process improvement”, Supply Chain Management: An International Journal, Vol. 5 No. 4, pp. 176-86.
60. Emiliani, M.L. and Stec, D.J. (2002a), “Realizing savings from online reverse auctions”, Supply Chain Management: An International Journal, Vol. 7 No. 1, pp. 12-23.
61. Emiliani, M.L. and Stec, D.J. (2002b), “Squaring online reverse auctions with the Caux round table principles for business”, Supply Chain Management: An International Journal, Vol. 7 No. 2, pp. 92-100.
62. Emiliani, M.L. and Stec, D.J. (2004), “Aerospace parts suppliers' reaction to online reverse auctions”, Supply Chain Management: An International Journal, Vol. 9 No. 2, pp. 139-53.
63. Eng, T.Y. (2005), “The influence of a firm's cross-functional orientation on supply chain performance”, The Journal of Supply Chain Management, Vol. 41 No. 4, pp. 4-16.
64. Essig, M. and Arnold, U. (2001), “Electronic procurement in supply chain management: an information economics-based analysis of electronic markets”, The Journal of Supply Chain Management, Vol. 37 No. 4, pp. 43-9.
65. Finch, B.J. (1999), “Internet discussions as a source for consumer product customer involvement and quality information: an exploratory study”, Journal of Operations Management, Vol. 17 No. 5, pp. 535-57.
66. Frohlich, M.T. (2002), “E-integration in the supply chain: barriers and performance”, Decision Sciences, Vol. 33 No. 4, pp. 537-56.
67. Frohlich, M.T. and Westbrook, R. (2002), “Demand chain management in manufacturing and services: web-based integration, drivers and performance”, Journal of Operations Management, Vol. 20 No. 6, pp. 729-45.
68. Gaur, V., Giloni, A. and Seshadri, S. (2005), “Information sharing in a supply chain under ARMA demand”, Management Science, Vol. 51 No. 6, pp. 961-9.
69. Gentry, C.R. (1999), “Reducing the cost of returns”, Chain Store Age, Vol. 75 No. 10, pp. 124-6.
70. Geoffrion, A.M. and Krishnan, R. (2001), “Prospect for operations research in the e-business era”, Interfaces, Vol. 31 No. 2, pp. 6-36.
71. Geunes, J., Akcali, E., Pardalos, P.M., Romeijn, H.E. and Shen, Z.J. (Eds.) (2005), Applications of Supply Chain Management and e-Commerce Research, Springer, New York, NY.
72. Goh, C.H., Holsapple, C.W., Johnson, L.E. and Tanner, J.R. (1997), “Evaluating and classifying POM journals”, Journal of Operations Management, Vol. 15 No. 2, pp. 123-38.
73. Golicic, S.L., Davis, D.F., McCarthy, T.M. and Mentzer, J.T. (2002), “The impact of e-commerce on supply chain relationships”, International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 10, pp. 851-71.
74. Graham, G. and Hardaker, G. (2000), “Supply chain management across the internet”, International Journal of Physical Distribution & Logistics Management, Vol. 30 Nos 3/4, pp. 286-95.
75. Graham, G., Burnes, B., Lewis, J.G. and Langer, J. (2004), “The transformation of the music industry supply chain”, International Journal of Operations & Production Management, Vol. 24 No. 11, pp. 1087-103.
76. Granot, D. and Sošic, G. (2005), “Formation of alliances in internet-based supply exchanges”, Management Science, Vol. 51 No. 1, pp. 92-105.
77. Greis, N.P. and Kasarda, J.D. (1997), “Enterprise logistics in the information era”, California Management Review, Vol. 39 No. 4, pp. 55-78.
78. Grieger, M. (2003), “Electronic marketplaces: a literature review and a call for supply chain management review”, European Journal of Operational Research, Vol. 144 No. 2, pp. 280-94.
79. Gudmundsson, S.V. and Walczuck, R. (1999), “The development of electronic markets in logistics”, The International Journal of Logistics Management, Vol. 10 No. 2, pp. 99-113.
80. Gunasekaran, A. and Ngai, E.W.T. (2004), “Information systems in supply chain integration and management”, European Journal of Operational Research, Vol. 159 No. 2, pp. 269-95.
81. Gunasekaran, A., Marri, H.B., McGaughey, R.E. and Nebhwani, M.D. (2002), “E-commerce and its impact on operations management”, International Journal of Production Economics, Vol. 75 Nos 1/2, pp. 185-98.
82. Gunluk, O., Ladányi, L. and De Vries, S. (2005), “A branch-and-price algorithm and new test problems for spectrum auctions”, Management Science, Vol. 51 No. 3, pp. 391-406.
83. Gurãu, C., Ranchhod, A. and Hackney, R. (2001), “Internet transactions and physical logistics: conflict or complementary?”, Logistics Information Management, Vol. 14 Nos 1/2, pp. 33-43.
84. Hayes, J. and Finnegan, P. (2005), “Assessing the potential of e-business models: towards a framework for assisting decision-makers”, European Journal of Operational Research, Vol. 160 No. 2, pp. 365-79.
85. Hazra, J., Mahadevan, B. and Seshadri, S. (2004), “Capacity allocation among multiple suppliers in an electronic market”, Production and Operations Management, Vol. 13 No. 2, pp. 161-70.
86. Hewitt, F. (1994), “Supply chain redesign”, The International Journal of Logistics Management, Vol. 5 No. 2, pp. 1-9.
87. Hohner, G., Rich, J., Ng, E., Reid, G., Davenport, A.J., Kalagnanam, J.R., Lee, H.S. and an, C. (2003), “Combinatorial and quantity-discount procurement auctions benefit Mars, incorporated and its suppliers”, Interfaces, Vol. 33 No. 1, pp. 23-35.
88. Houlihan, J. (1984), “Supply chain management”, Proceedings of the 19th International Technical Conference, BPICS, pp. 101-10.
89. Iyer, K.N.S., Germain, R. and Frankwick, G.L. (2004), “Supply chain B2B e-commerce and time-based delivery performance”, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 8, pp. 645-61.
90. James, M., Grosvenor, R. and Prickett, P. (2004), “e-Distribution: internet-based management of a merchandiser supply chain”, Supply Chain Management: An International Journal, Vol. 9 No. 1, pp. 7-15.
91. Jap, S. and Mohr, J.J. (2002), “Leveraging internet technologies in B2B relationships”, California Management Review, Vol. 44 No. 4, pp. 24-38.
92. Johnson, M.E. and Whang, S. (2002), “E-business and supply chain management: an overview and framework”, Production and Operations Management, Vol. 11 No. 4, pp. 413-23.
93. Joo, Y.B. and Kim, Y.G. (2004), “Determinants of corporate adoption of e-marketplace: an innovation theory perspective”, Journal of Purchasing & Supply Management, Vol. 10 No. 2, pp. 89-101.
94. Jouenne, T. (2000), “Henkel-Eroski CPFR pilot case study”, CPFR White Paper, available at: www.cpfr.org.
95. Kämäräinen, V. (2001), “The reception box impact on home delivery efficiency in the e-grocery business”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 6, pp. 414-26.
96. Kaplan, S. and Sawhney, M. (2000), “E-Hubs: the new B2B marketplaces”, Harvard Business Review, Vol. 78 No. 3, pp. 97-103.
97. Kaufmann, L. and Carter, C.R. (2002), “International supply management systems. The impact of price vs. non-price driven motives in the United States and Germany”, The Journal of Supply Chain Management, Vol. 38 No. 3, pp. 4-17.
98. Keenan, F. and Ante, S. (2002), “The new teamwork”, Business Week, 18 February.
99. Kehoe, D.F. and Boughton, N.J. (2001a), “New paradigms in planning and control across manufacturing supply chain”, International Journal of Operations & Production Management, Vol. 21 Nos 5/6, pp. 582-93.
100. Kehoe, D.F. and Boughton, N.J. (2001b), “Internet based supply chain management: a classification of approaches to manufacturing planning and control”, International Journal of Operations & Production Management, Vol. 21 No. 4, pp. 516-24.
101. Kelleher, G., El-Rahalibi, A. and Arshad, F. (2003), “Scheduling for intermodal transport”, Logistics Information Management, Vol. 16 No. 5, pp. 363-72.
102. Keskinocak, P. and Tayur, S.R. (2001), “Quantitative analysis for internet-enabled supply chains”, Interfaces, Vol. 31 No. 2, pp. 70-89.
103. Kevin Chiang, W.Y. and Monahan, G.E. (2005), “Managing inventories in a two-echelon dual-channel supply chain”, European Journal of Operational Research, Vol. 162 No. 2, pp. 325-41.
104. Kleindorfer, P.R. and Wu, D.J. (2003), “Integrating long- and short-term contracting via business-to-business exchanges for capital intensive industries”, Management Science, Vol. 49 No. 11, pp. 1597-615.
105. Knudsen, D. (2003), “Aligning corporate strategy, procurement strategy and e-procurement tools”, International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 8, pp. 720-34.
106. Ko, C.S., Kim, T. and Hwang, H. (2001), “External partner selection using Tabu search heuristics in distributed manufacturing”, International Journal of Production Research, Vol. 39 No. 17, pp. 3959-74.
107. Kotzab, H. and Madlberger, M. (2001), “European retailing in e-transition? An empirical evaluation of web-based retailing – indications from Austria”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 6, pp. 440-62.
108. Larson, P.D., Carr, P. and Dhariwal, K. (2005), “SCM involving small versus large suppliers: relational exchange and electronic communication media”, The Journal of Supply Chain Management, Vol. 41 No. 1, pp. 18-29.
109. Lee, H.L. (2002), “Aligning supply chain strategies with product uncertainties”, California Management Review, Vol. 44 No. 3, pp. 105-19.
110. Lee, H.L. and Whang, S. (2001), “Winning the last mile of e-commerce”, Sloan Management Review, Vol. 42 No. 4, pp. 54-62.
111. Lee, H.L. and Whang, S. (2002), “The impact of secondary market on the supply chain”, Management Science, Vol. 48 No. 6, pp. 719-31.
112. Lee, Y.M. and Chen, E.J. (2002), “BASF uses framework for developing web-based production-planning-optimization tools”, Interfaces, Vol. 32 No. 6, pp. 15-24.
113. Lewis, G.J., Graham, G. and Hardaker, G. (2005), “Evaluating the impact of the internet on barriers to entry in the music industry”, Supply Chain Management: An International Journal, Vol. 10 No. 5, pp. 349-56.
114. Lewis, I. and Talalayevsky, A. (2004), “Improving the interorganizational supply chain through optimization of information flows”, Journal of Enterprise Information Management, Vol. 17 No. 3, pp. 229-37.
115. Lyons, A.C., Coronado Mondragon, A.E., Bremang, A., Kehoe, D.F. and Coleman, J. (2005), “Prototyping an information system's requirements architecture for customer-driven, supply-chain operations”, International Journal of Production Research, Vol. 43 No. 20, pp. 4289-319.
116. McGuffog, T. and Wadsley, N. (1999), “The general principles of value chain management”, Supply Chain Management: An International Journal, Vol. 4 No. 5, pp. 218-25.
117. Mclvor, R. and Humphreys, P. (2004), “The implications of electronic B2B intermediaries for the buyer-supplier interface”, International Journal of Operations & Production Management, Vol. 24 No. 3, pp. 241-69.
118. Mahadevan, B. (2000), “Business models for internet-based e-commerce: an anatomy”, California Management Review, Vol. 42 No. 4, pp. 55-69.
119. Mahadevan, B. (2003), “Making sense of emerging market structures in B2B e-commerce”, California Management Review, Vol. 46 No. 1, pp. 86-100.
120. Marinus, R. and De Koster, R.M. (2002), “Distribution structures for food home shopping”, International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 5, pp. 362-80.
121. Metty, T., Harlan, R., Samelson, Q., Moore, T., Morris, T., Sorensen, R., Schneur, A., Raskina, O., Schneur, R., Kanner, J., Potts, K. and Robbins, J. (2005), “Reinventing the supplier negotiation process at Motorola”, Interfaces, Vol. 35 No. 1, pp. 7-23.
122. Meyer, H. (1999), “Many happy returns”, The Journal of Business Strategy, Vol. 20 No. 4, pp. 27-31.
123. Mills, J., Schmitz, J. and Frizelle, G. (2004), “A strategic review of supply networks”, International Journal of Operations & Production Management, Vol. 24 No. 10, pp. 1012-36.
124. Min, H. and Galle, W.P. (1999), “E-commerce usage in B2B purchasing”, International Journal of Operations & Production Management, Vol. 19 No. 9, pp. 909-21.
125. Mondal, S. and Tiwari, M.K. (2003), “Formulation of mobile agents for integration of supply chain using the KLAIM concept”, International Journal of Production Research, Vol. 41 No. 1, pp. 97-120.
126. Muffatto, M. and Payaro, A. (2004), “Implementation of e-procurement and e-fulfillment processes: a comparison of cases in the motorcycle industries”, International Journal of Production Economics, Vol. 89 No. 3, pp. 339-51.
127. Mukhopadhyay, S.K. and Setoputro, R. (2004), “Reverse logistics in e-business: optimal price and return policy”, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 1, pp. 70-88.
128. Nagurney, A., Cruz, J., Dong, J. and Zhang, D. (2005), “Supply chain networks, electronic commerce, and supply side and demand side risk”, European Journal of Operational Research, Vol. 164 No. 1, pp. 120-42.
129. Nair, A. (2005), “Emerging internet-enabled auction mechanisms in supply chain”, Supply Chain Management: An International Journal, Vol. 10 No. 3, pp. 162-8.
130. O'Keefe, M. (2001a), “Building intellectual capital in the supply chain – the role of e-commerce”, Supply Chain Management: An International Journal, Vol. 6 No. 4, pp. 148-51.
131. O'Keeffe, M. (2001b), “Myths and realities of e-commerce in the perishable foods industries: unleashing the power of reputation and relationship assets”, Supply Chain Management: An International Journal, Vol. 6 No. 1, pp. 12-15.
132. Oliver, R.K. and Webber, M.D. (1992), “Supply chain management: logistics catches up with strategy”, in Christopher, M. (Ed.), Logistics: The Strategic Issues, Chapman & Hall, London, pp. 63-75.
133. Olson, J.R. and Boyer, K.K. (2003), “Factors influencing the utilization of internet purchasing in small organizations”, Journal of Operations Management, Vol. 21 No. 2, pp. 225-45.
134. Ordanini, A. (2005), “The effects of participation on B2B exchanges: a resource-based view”, California Management Review, Vol. 47 No. 2, pp. 97-113.
135. Pannirselvam, G.P., Ferguson, L.A., Ash, R.C. and Siferd, S.P. (1999), “Operations management research: an update for the 1990s”, Journal of Operations Management, Vol. 18 No. 1, pp. 95-112.
136. Papathanassiou, E., Arkoumani, B. and Kardaras, D. (2003), “Management context and impact of e-commerce in the Greek food industries”, Logistics Information Management, Vol. 16 No. 2, pp. 134-44.
137. Parente, D.H., Venkataraman, R., Fizel, J. and Millet, I. (2004), “A conceptual research framework for analyzing online auctions in a B2B environment”, Supply Chain Management: An International Journal, Vol. 9 No. 4, pp. 287-94.
138. Peleg, B., Lee, H.L. and Hausman, W.H. (2002), “Short-term e-procurement strategies versus long-term contracts”, Production and Operations Management, Vol. 11 No. 4, pp. 458-79.
139. Pinker, E.J., Seidmann, A. and Vakrat, Y. (2003), “Managing online auctions: current business and research issues”, Management Science, Vol. 49 No. 11, pp. 1457-85.
140. Piramuthu, S. (2005), “Knowledge-based framework for automated dynamic supply chain configuration”, European Journal of Operational Research, Vol. 165 No. 1, pp. 219-30.
141. Power, D. (2005), “Determinants of business-to-business e-commerce implementation and performance: a structural model”, Supply Chain Management: An International Journal, Vol. 10 No. 2, pp. 96-113.
142. Prasad, S. and Babbar, S. (2000), “International operations management research”, Journal of Operations Management, Vol. 18 No. 2, pp. 209-47.
143. Punakivi, M., Yrjölä, H. and Holström, J. (2001), “Solving the last mile issue: reception box or delivery box?”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 6, pp. 427-39.
144. Rabinovich, E. (2004), “Internet retailing intermediation: a multilevel analysis of inventory Liquidity and fulfillment guarantees”, Journal of Business Logistics, Vol. 25 No. 2, pp. 139-69.
145. Rabinovich, E. (2005), “Consumner direct fulfillment performance in internet retailing: emergency transhipments and demand dispersion”, Journal of Business Logistics, Vol. 26 No. 1, pp. 79-112.
146. Rabinovich, E. and Bailey, J.P. (2004), “Physical distribution service quality in internet retailing: service pricing, transaction attributes, and firm attributes”, Journal of Operations Management, Vol. 21 No. 6, pp. 651-72.
147. Rabinovich, E. and Evers, P.T. (2003), “Product fulfillment in supply chains supporting internet-retailing operations”, Journal of Business Logistics, Vol. 24 No. 2, pp. 205-36.
148. Rae-Smith, J.B. and Ellinger, A.E. (2002), “Insights from the introduction of an online logistics service system”, Supply Chain Management: An International Journal, Vol. 7 No. 1, pp. 5-11.
149. Richard, P.J. and Devinney, T.M. (2005), “Modular strategies: B2B technology and architectural knowledge”, California Management Review, Vol. 47 No. 4, pp. 86-113.
150. Roberts, B. and Mackay, M. (1998), “IT supporting supplier relationships: the role of electronic commerce”, European Journal of Purchasing & Supply Management, Vol. 4 Nos 2/3, pp. 175-84.
151. Robinson, E.P., Sahin, F. and Gao, L. (2005), “The impact of e-replenishment strategy on make-to-order supply chain performance”, Decision Sciences, Vol. 36 No. 1, pp. 33-64.
152. Rogers, D.S. and Tibben-Lemke, R.S. (1999), Going Backwards: Reverse Logistics Trends and Practices, Reverse Logistics Executive Council Press, Pittsburgh, PA.
153. Romano, P. and Vinelli, A. (2001), “Quality management in a supply chain perspective: strategic and operative choices in a textile-apparel network”, International Journal of Operations & Production Management, Vol. 21 No. 4, pp. 446-60.
154. Rubiano Ovalle, O. and Crespo Marquez, A. (2003), “The effectiveness of using e-collaboration tools in the supply chain: an assessment study with system dynamics”, Journal of Purchasing & Supply Management, Vol. 9 No. 4, pp. 151-63.
155. Saeed, K.A., Malhotra, M.K. and Grover, V. (2005), “Examining the impact of interorganizational systems on process efficiency and sourcing leverage in buyer-supplier dyads”, Decision Sciences, Vol. 36 No. 3, pp. 365-96.
156. Sarkis, J. and Sundarraj, R.P. (2002), “Evolution of broking: paradigms in e-commerce enabled manufacturing”, International Journal of Production Economics, Vol. 75 Nos 1/2, pp. 21-32.
157. Sarkis, J. and Talluri, S. (2004), “Evaluating and selecting e-commerce software and communication systems for a supply chain”, European Journal of Operational Research, Vol. 159 No. 2, pp. 318-29.
158. Sarkis, J., Meade, L.M. and Talluri, S. (2004), “E-logistics and the natural environment”, Supply Chain Management: An International Journal, Vol. 9 No. 4, pp. 303-12.
159. Scott, C.H. and Scott, J.E. (2004), “On models for the operation of a class of electronic marketplaces”, Omega, Vol. 32 No. 5, pp. 373-83.
160. Scullin, S.S., Fjermestad, J. and Romano, N.C. (2004), “E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management”, Journal of Enterprise Information Management, Vol. 17 No. 6, pp. 410-5.
161. Seifert, R.W., Thonemann, U.W. and Hausman, W.H. (2004), “Optimal procurement strategies for online spot markets”, European Journal of Operational Research, Vol. 152 No. 3, pp. 781-99.
162. Shen, W., Kremer, R., Ulieru, M. and Norrie, D. (2003), “A collaborative agent-based infrastructure for internet-enabled collaborative enterprises”, International Journal of Production Research, Vol. 41 No. 8, pp. 1621-39.
163. Simchi-Levi, D., Wu, S.D. and Shen, Z.J. (Eds.) (2004), Handbook of Quantitative Supply Chain Analysis: Modeling in the e-Business Era, Kluwer Academic Publishers, Boston, MA.
164. Smart, A. (2005), “Exploring supply chain opportunities in the UK utilities sector and the supporting role of e-marketplaces”, Supply Chain Management: An International Journal, Vol. 10 No. 4, pp. 264-71.
165. Småros, J., Holmström, J. and Kämäräinen, V. (2000), “New service opportunities in the e-grocery business”, The International Journal of Logistics Management, Vol. 11 No. 1, pp. 61-73.
166. Snir, E.M. and Hitt, L.M. (2003), “Costly bidding in online markets for IT services”, Management Science, Vol. 49 No. 11, pp. 1504-20.
167. Sodhi, M.S. (2001), “Applications and opportunities for operations research in internet-enabled supply chains and electronic marketplaces”, Interfaces, Vol. 31 No. 2, pp. 56-69.
168. Soteriou, A.C., Hadjinicola, G.C. and Patsia, K. (1999), “Assessing production and operations management related journals: the European perspective”, Journal of Operations Management, Vol. 17 No. 2, pp. 225-38.
169. Soto, J.P. and Lourenço, H.R. (2002), “A recoverable production planning model”, working paper, Department of Economics and Business, Universitat Pompeu Fabra, Barcelona.
170. Sparks, L. and Wagner, B.A. (2003), “Retail exchanges: a research agenda”, Supply Chain Management: An International Journal, Vol. 8 No. 1, pp. 17-25.
171. Spengler, T. and Schröter, M. (2003), “Strategic management of spare parts in closed-loop supply chains – a system dynamics approach”, Interfaces, Vol. 33 No. 6, pp. 7-17.
172. Starr, M.K. (2003), “Application of POM to e-Business: B2C e-shopping”, International Journal of Operations & Production Management, Vol. 23 No. 1, pp. 105-24.
173. Stefansson, G. (2002), “Business-to-business data sharing: a source for integration of supply chain”, International Journal of Production Economics, Vol. 75 No. 1, pp. 135-46.
174. Swaminathan, J.M. and Tayur, S.R. (2003), “Models for supply chains in e-business”, Management Science, Vol. 49 No. 10, pp. 1387-406.
175. Talluri, S. and Ragazt, G.L. (2004), “Multi attribute reverse auctions in B2B exchanges: a framework for design and implementation”, The Journal of Supply Chain Management, Vol. 40 No. 1, pp. 52-60.
176. Tatsiopoulos, I.P., Ponis, S.T., Hadzilias, E.A. and Panayiotou, N.A. (2002), “Realization of the virtual enterprise paradigm in the clothing industry through e-business technology”, Production and Operations Management, Vol. 11 No. 4, pp. 516-30.
177. Teich, J.E., Wallenius, H., Wallenius, J. and Koppius, O.R. (2004), “Emerging multiple issue e-auctions”, European Journal of Operational Research, Vol. 159 No. 1, pp. 1-16.
178. Themistocleous, M., Irani, Z. and Love, P.E.D. (2004), “Evaluating the integration of supply chain information systems: a case study”, European Journal of Operational Research, Vol. 159 No. 2, pp. 393-405.
179. Thirumalai, S. and Sinha, K.K. (2005), “Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions”, Journal of Operations Management, Vol. 23 Nos 3-4, pp. 291-303.
180. Tsay, A.A. and Agrawal, N. (2004), “Channel conflict and coordination in the e-commerce age”, Production and Operations Management, Vol. 13 No. 1, pp. 93-110.
181. Tsikriktsis, N., Lanzolla, G. and Frohlich, M. (2004), “Adoption of e-processes by service firms: an empirical study of antecedents”, Production and Operations Management, Vol. 13 No. 3, pp. 216-29.
182. Tucker, D. and Jones, L. (2000), “Leveraging the power of the internet for optimal supplier sourcing”, International Journal of Physical Distribution & Logistics Management, Vol. 30 Nos 3/4, pp. 255-67.
183. Turowski, K. (2002), “Agent-based e-commerce in case of mass customization”, International Journal of Production Economics, Vol. 75 No. 1, pp. 69-81.
184. Tyan, J.C., Wang, F. and Du, T.C. (2003), “An evaluation of freight consolidation policies in global third party logistics”, Omega, Vol. 31 No. 1, pp. 55-62.
185. Upton, D.M. and McAfee, A. (1996), “The real virtual factory”, Harvard Business Review, Vol. 74 No. 4, pp. 123-33.
186. Van Hoek, R.I. (2001), “E-supply chains – virtually non-existing”, Supply Chain Management: An International Journal, Vol. 6 No. 1, pp. 21-8.
187. Vannieuwenhuyse, B., Gelders, L. and Pintelon, L. (2003), “An online decision support system for transportation mode choice”, Logistics Information Management, Vol. 16 No. 2, pp. 125-33.
188. van Nunen, J.A.E.E. and Zuidwijk, R.A. (2004), “E-enabled closed-loop supply chains”, California Management Review, Vol. 46 No. 2, pp. 40-54.
189. Vastag, G. and Montabon, F. (2002), “Journal characteristics, ranking and social acculturation in operations management”, Omega, Vol. 30 No. 2, pp. 109-26.
190. Vlachos, D. and Dekker, R. (2003), “Return handling options and order quantities for single period products”, European Journal of Operational Research, Vol. 151 No. 1, pp. 38-53.
191. Vokurka, R.J. (1996), “The relative importance of journals in operations management research: a citation analysis”, Journal of Operations Management, Vol. 14 No. 4, pp. 345-55.
192. Wang, C.X. and Benaroch, M. (2004), “Supply chain coordination in buyer centric B2B electronic markets”, International Journal of Production Economics, Vol. 92 No. 2, pp. 113-24.
193. White, A. and Daniel, E.M. (2004), “The impact of e-marketplaces on dyadic buyer-supplier relationships: evidence from the healthcare sector”, Journal of Enterprise Information Management, Vol. 17 No. 6, pp. 441-53.
194. Williams, L.R., Esper, T.L. and Ozment, J. (2002), “The e-supply chain: its impact on the current and future structure of strategic alliances, partnerships and logistics leadership”, International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 8, pp. 703-19.
195. Wilson, T.P. and Clarke, W.R. (1998), “Food safety and traceability in the agricultural supply chain: using the internet to deliver traceability”, Supply Chain Management: An International Journal, Vol. 3 No. 3, pp. 127-33.
196. Wise, R. and Morrison, D. (2000), “Beyond the exchange: the future of B2B”, Harvard Business Review, Vol. 78 No. 6, pp. 86-96.
197. Wu, D.J. and Kleindorfer, P.R. (2005), “Competitive options, supply contracting, and electronic markets”, Management Science, Vol. 51 No. 3, pp. 452-66.
198. Xie, S.Q., Xu, X. and Tu, Y.L. (2005), “A reconfigurable platform in support of one-of-a-kind product development”, International Journal of Production Research, Vol. 43 No. 9, pp. 1889-910.
199. Xie, S.Q., Tu, Y.L., Fung, R.Y.K. and Zhou, Z.D. (2003), “Rapid one-of-a-kind product development via the internet: a literature review of the state-of-the-art and a proposed platform”, International Journal of Production Research, Vol. 41 No. 18, pp. 4257-99.
200. Xie, S.Q., Tu, P.L., Aitchison, D., Dunlop, R. and Zhou, Z.D. (2001), “A www-based integrated product development platform for sheet metal parts intelligent concurrent design and manufacturing”, International Journal of Production Research, Vol. 39 No. 17, pp. 3829-53.
201. Xie, Y. and Salvendy, G. (2003), “Agent-based features for CAD browsers to foster engineering collaboration over the internet”, International Journal of Production Research, Vol. 41 No. 16, pp. 3809-30.
202. Xiong, M., Tor, S.B., Khoo, L.P. and Chen, C.H. (2003), “A web-enhanced dynamic BOM-based available-to-promise system”, International Journal of Production Economics, Vol. 84 No. 2, pp. 133-48.
203. Yeh, Y.P. (2005), “Identification of factors affecting continuity of cooperative electronic supply chain relationships: empirical case of the Taiwanese motor industry”, Supply Chain Management: An International Journal, Vol. 10 No. 4, pp. 327-35.
204. Yoo, S.B. and Kim, Y. (2002), “Web-based knowledge management for sharing product data in virtual enterprises”, International Journal of Production Economics, Vol. 75 Nos 1/2, pp. 173-84.
205. Yrjölä, H. (2001), “Physical distribution considerations for e-grocery shopping”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 10, pp. 746-61.
206. Zhu, K. (2004), “Information transparency of business-to-business electronic markets: a game-theory analysis”, Management Science, Vol. 50 No. 5, pp. 670-85.
207. Harland, C.M. (1996), “Supply chain management: relationships, chains and networks”, British Journal of Management, Vol. 7, pp. S63-S80.