Drivers of internet purchasing success

Production and Operations Management

Volumn 11, Issue 4, 2002, Pages 480-498

  Boyer, Kenneth K ^{a,b,c,d,e,f,g}   Olson, John R ^b,h,i,j,k  

^a MICHIGAN STATE UNIVERSITY   (United States)

^b DEPAUL UNIVERSITY   (United States)

^c MICHIGAN STATE UNIVERSITY   (United States)

^d BROWN UNIVERSITY   (United States)

^e OHIO STATE UNIVERSITY   (United States)

^f Electric Boat Corporation   (United States)

^g Pacific Institute for Research and Evaluation   (United States)

^h UNIVERSITY OF MINNESOTA   (United States)

ⁱ ST CLOUD STATE UNIVERSITY   (United States)

^j UNIVERSITY OF NEBRASKA LINCOLN   (United States)

^k and Informs

more..

Author keywords

E commerce; Operations strategy; Purchasing; Supply chain management; Technology management

Indexed keywords

EID: 11244311518     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1937-5956.2002.tb00473.x     Document Type: Article

References (39)

1. ADAMS, R., "Distribution Models in the New Market Space . . . A Grainger Perspective", presentation at the E-Commerce and Supply Chain Management Symposium, held at Northwestern University, May 15, 2000.
2. AGARWAL, R. AND PRASAD, J., "Are Individual Differences Germane to the Acceptance of New Information Technologies", Decision Sciences, Vol. 30, No. 2, 1999, pp. 361-391.
3. BOYER, K. K., LEONG, G., WARD, P. T. AND KRAJEWSKI, L., "Unlocking the Potential of Advanced Manufacturing Technologies", Journal of Operations Management, Vol. 15, No. 4, 1997, pp. 331-347.
4. BOYER, K. K AND MCDERMOTT, C., 1999. "Strategic consensus in operations strategy", Journal of Operations Management, Vol. 17, No. 3, 1999, pp. 289-305.
5. BROWN, E., CRONIN, M. J., HARRINGTON, A., AND HODGES, J., "9 Ways to Win on the Web", Fortune, Vol. 139, No. 10, May 24, 1999, pp. 112-125.
6. BUSINESS WEEK, "EMPIRE BUILDERS", Issue 3732, industrial/technology edition, May 14, 2001, pp. EB28-EB34.
7. CHEN, I. J. AND M. H. SMALL (1996) "Planning for Advanced Manufacturing Technology," International Journal of Operations and Production Management, 16, 5, 4-25.
8. CO, H. C., B. E. PATUWO, AND M. Y. HU (1998) "The Human Factor in Advanced Manufacturing Technology Adoption: An Empirical Analysis," International Journal of Operations and Production Management, 18, 1, 87-106.
9. COMPEAU, D. R. AND C. A. HIGGINS (1995) "Computer Self-Efficacy: Development of a Measure and Initial Test," MIS Quarterly, 19, 2, 189-211.
10. DALAL, N. P., Z. QUIBBLE, AND K. WYATT (2000) "Cognitive Design of Home Pages: An Experimental Study of Comprehension on the World Wide Web," Information Processing and Management, 36, 4, 607-621.
11. DAVIS, F., R. BAGOZZI, AND WARSHAW (1989) "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, 35, 8, 982-1003.
12. DILLMAN, D. A. (1978) Mail and Telephone Surveys: The Total Design Method, Wiley, New York
13. DURAY, R., P. WARD, G. MILLIGAN, AND W. BERRY (2000) "Approaches to Mass Customization: Configurations and Empirical Validation," Journal of Operations Management, 18, 6, 605-626.
14. FLYNN, B. B., S. SAKAKIBARA, R. G. SCHROEDER, K. A. BATES, AND E. J. FLYNN (1990) "Empirical Research Methods in Operations Management," Journal of Operations Management, 9, 2, 250-284.
15. GLASER, B. G. AND A. L. STRAUSS (1967), The Discovery of Grounded Theory: Strategies for Qualitative Research, Aldine, Chicago, IL.
16. GULATI, R. AND J. GARINO (2000), "Get the Right Mix of Bricks & Clicks," Harvard Business Review, 78, 3, 107-114.
17. GURLEY, J. W. (2000), "BigCompany. com: Should you Start a B2B Exchange," Fortune, 141, 7, 260.
18. HAYES, R. H. AND G. P. PISANO (1996), "Manufacturing Strategy at the Intersection of Two Paradigm Shifts," Production and Operations Management, 5, 1, 25-41.
19. HAYES, R. H. AND S. C. WHEELWRIGHT (1984), Restoring Our Competitive Edge: Competing Through Manufacturing, John Wiley & Sons, New York.
20. HOTTENSTEIN, M. P., M. S. CASEY, AND S. C. DUNN (1997) "Facilitation of Advanced Manufacturing Technology: Implementation and Transfer," Industrial Management, 39, 5, 8-12.
21. JOHNSON, R. A. AND D. W. WICHERN (1988), Applied Multivariate Statistical Analysis, 2nd ed., Prentice Hall, Englewood Cliffs, NJ.
22. KAPLAN, S. AND M. SAWHNEY (2000), "E-Hubs: The New Marketplaces," Hazard Business Review, 78, 3, 97-103.
23. KATHURIA, R. (2000), "Competitive Priorities and Managerial Performance: A Taxonomy of Small Manufacturers," Journal of Operations Management, 18, 6, 627-642.
24. LINSKY, A. S. (1975), "Stimulating Responses to Mailed Questionnaires: A Review," Public Opinion Quarterly, 39, 82-101.
25. LUCAS, H. C. AND V. K. SPITLER (1999), "Technology Use and Performance: A Field Study of Broker Workstations," Decision Sciences, 30, 2, 291-311.
26. LUMMUS, R. R., R. J. VOKURKA, AND K. L. ALBER (1998), "Strategic Supply-chain Planning," Production and Inventory Management Journal, 39, 3, 49-58.
27. MASSETTI, B. AND R. W. ZMUD (1996), "Measuring the Extent of EDI Usage in Complex Organization: Strategies and Illustrative Examples," MIS Quarterly, 20, 3, 331-345.
28. MEISTER, F., J. PATEL, AND J. FENNER (2000), "E-Commerce Platforms Mature," Informationweek, 809, 99-102.
29. MUKHOPADHYAY, T., S. KEKRE, AND S. KALATHUR, (1995), "Business Value of Information Technology: A Study of Electronic Data Interchange," MIS Quarterly, 19, 2, 137-156.
30. NUNNALLY, J. C. (1978), Psychometric Theory, 2nd ed., McGraw-Hill Book Co. New York.
31. OFFICE DEPOT (2001), 2000 Annual Report.
32. ORENSTEIN, D. (2000), "B-to-B Exchanges Blossom," Upside, 12, 4, 56.
33. SCHMENNER, R. W. AND M. L. SWINK (1998), "On theory in operations management," Journal of Operations Management, 17, 1, 97-113.
34. SEGAL, R. A. (2000), "The Buzz in B-to-B," Advertising Age, 71, 16, 100-103.
35. STRAUB, D., M. LIMAYEM, AND E. KARAHANNA-EVARISTO (1995), "Measuring System Usage: Implications for IS Theory Testing," Management Science, 41, 8, 1328-1342.
36. TROY, M. (1999), "Office Supplies: Clicks-and-Mortar Dominates - for Now," Discount Store News, 38, 23, 57.
37. VOSS, C. A. AND G. M. WINCH (1996), "Including Engineering in Operations Strategy," Production and Operations Management, 5, 1, 78-90.
38. WARNER, M., D. ROTH, E. SCHONFELD, AND M. GUNTHER (1999) "10 Companies that Get It," Fortune, 140, 9, 115-117.
39. ZHOA, H. AND H. C. CO (1997), "Adoption and Implementation of Advanced Manufacturing Technology in Singapore," International Journal of Production Economics, 48, 5, 7-19.