메뉴 건너뛰기




Volumn 30, Issue 3, 2014, Pages 279-302

The Riskiness of Public Sector Performance Measurement: A Review and Research Agenda

Author keywords

performance measurement; public sector; risk

Indexed keywords


EID: 84979950231     PISSN: 02674424     EISSN: 14680408     Source Type: Journal    
DOI: 10.1111/faam.12037     Document Type: Article
Times cited : (51)

References (74)
  • 1
    • 0030306446 scopus 로고    scopus 로고
    • Two Types of Bureaucracy: Enabling and Coercive
    • Adler, P. and B. Borys (1996), ‘Two Types of Bureaucracy: Enabling and Coercive’, Administrative Science Quarterly, Vol. 4, No. 1, pp. 61–90.
    • (1996) Administrative Science Quarterly , vol.4 , Issue.1 , pp. 61-90
    • Adler, P.1    Borys, B.2
  • 2
    • 3042528698 scopus 로고    scopus 로고
    • Accounting for Flexibility and Efficiency: A Field Study of Management Control Systems in a Restaurant Chain
    • Ahrens, T. and C. Chapman (2004), ‘Accounting for Flexibility and Efficiency: A Field Study of Management Control Systems in a Restaurant Chain’, Contemporary Accounting Research, Vol. 21, No. 2, pp. 271–301.
    • (2004) Contemporary Accounting Research , vol.21 , Issue.2 , pp. 271-301
    • Ahrens, T.1    Chapman, C.2
  • 3
    • 73149103022 scopus 로고    scopus 로고
    • Collaborative Performance Measurement: Examining and Explaining the Prevalence of Collaboration in State and Local Government Contracts
    • Amirkhanyan, A.A. (2008), ‘Collaborative Performance Measurement: Examining and Explaining the Prevalence of Collaboration in State and Local Government Contracts’, Journal of Public Administration Research and Theory, Vol. 19, No. 3, pp. 523–54.
    • (2008) Journal of Public Administration Research and Theory , vol.19 , Issue.3 , pp. 523-554
    • Amirkhanyan, A.A.1
  • 4
    • 77956153056 scopus 로고    scopus 로고
    • Monitoring across Sectors: Examining the Effect of Nonprofit and For-Profit Contractor Ownership on Performance Monitoring in State and Local Contracts
    • Amirkhanyan, A.A. (2010), ‘Monitoring across Sectors: Examining the Effect of Nonprofit and For-Profit Contractor Ownership on Performance Monitoring in State and Local Contracts’, Public Administration Review, Vol. 70, No. 5, pp. 742–55.
    • (2010) Public Administration Review , vol.70 , Issue.5 , pp. 742-755
    • Amirkhanyan, A.A.1
  • 5
    • 39049143938 scopus 로고    scopus 로고
    • Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project
    • Ammons, D.N. and W.C. Rivenbark (2008), ‘Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project’, Public Administration Review, Vol. 68, No. 2, pp. 304–18.
    • (2008) Public Administration Review , vol.68 , Issue.2 , pp. 304-318
    • Ammons, D.N.1    Rivenbark, W.C.2
  • 6
    • 79951575948 scopus 로고    scopus 로고
    • Translating Ambiguous Reforms: Doing Better Next Time
    • Arnaboldi, M. and T. Palermo (2011), Translating Ambiguous Reforms: Doing Better Next Time?’ Management Accounting Research, Vol. 22, pp. 6–15.
    • (2011) Management Accounting Research , vol.22 , pp. 6-15
    • Arnaboldi, M.1    Palermo, T.2
  • 7
    • 73849131758 scopus 로고    scopus 로고
    • One Standard Fits All? The Pros and Cons of Performance Standard Adjustments
    • (Jan/Feb)
    • Barnow, B.S. and C.J. Heinrich (2010), ‘One Standard Fits All? The Pros and Cons of Performance Standard Adjustments’, Public Administration Review (Jan/Feb), pp. 60–71.
    • (2010) Public Administration Review , pp. 60-71
    • Barnow, B.S.1    Heinrich, C.J.2
  • 8
    • 33747180819 scopus 로고    scopus 로고
    • What's Measured is What Matters: Targets and Gaming in the English Public Health Care System
    • Bevan, G. and C. Hood (2006), ‘What's Measured is What Matters: Targets and Gaming in the English Public Health Care System’, Public Administration, Vol. 84, No. 3, pp. 517–38.
    • (2006) Public Administration , vol.84 , Issue.3 , pp. 517-538
    • Bevan, G.1    Hood, C.2
  • 9
    • 85050841858 scopus 로고
    • What is Wrong with Social Theory?
    • Blumer, H. (1954), ‘What is Wrong with Social Theory?’ American Sociological Review, Vol. 18, pp. 3–10.
    • (1954) American Sociological Review , vol.18 , pp. 3-10
    • Blumer, H.1
  • 10
    • 84863829853 scopus 로고    scopus 로고
    • Performance Management in Universities: Effects of the Transition to More Quantitative Measurement Systems
    • Bogt, H.J. ter and R.W. Scapens (2012), ‘Performance Management in Universities: Effects of the Transition to More Quantitative Measurement Systems’, European Accounting Review, Vol. 21, No. 3, pp. 451–97.
    • (2012) European Accounting Review , vol.21 , Issue.3 , pp. 451-497
    • Bogt, H.J.T.1    Scapens, R.W.2
  • 11
    • 33745307296 scopus 로고
    • Public Productivity Measurement: Diseases and Cures
    • Bouckaert, G. and W. Balk (1991),Public Productivity Measurement: Diseases and Cures', Public Productivity & Management Review, Vol. 15, No. 2, pp. 229–35.
    • (1991) Public Productivity & Management Review , vol.15 , Issue.2 , pp. 229-235
    • Bouckaert, G.1    Balk, W.2
  • 12
    • 64049111396 scopus 로고    scopus 로고
    • Autonomy, Responsibility and Accountability in the Italian School System
    • Bracci, E. (2009), ‘Autonomy, Responsibility and Accountability in the Italian School System’, Critical Perspectives on Accounting, Vol. 20, No. 3, pp. 293–312.
    • (2009) Critical Perspectives on Accounting , vol.20 , Issue.3 , pp. 293-312
    • Bracci, E.1
  • 13
    • 35748983335 scopus 로고    scopus 로고
    • More Peace For Less Money: Measurement and Accountability in the Swedish Armed Forces
    • Catasus, B. and A. Grönlund (2005), ‘More Peace For Less Money: Measurement and Accountability in the Swedish Armed Forces’, Financial Accountability & Management, Vol. 21, No. 4, pp. 467–84.
    • (2005) Financial Accountability & Management , vol.21 , Issue.4 , pp. 467-484
    • Catasus, B.1    Grönlund, A.2
  • 14
    • 84866430604 scopus 로고    scopus 로고
    • The Impact of Political Interests upon the Formulation of Performance Measurements: The NHS Star Rating System
    • Chang, L-C. (2009), ‘The Impact of Political Interests upon the Formulation of Performance Measurements: The NHS Star Rating System’, Financial Accountability & Management, Vol. 25, No. 2, pp. 145–65.
    • (2009) Financial Accountability & Management , vol.25 , Issue.2 , pp. 145-165
    • Chang, L.-C.1
  • 15
    • 0037290655 scopus 로고    scopus 로고
    • Management Control Systems Design within its Organizational Context: Findings from Contingency-Based Research and Directions for the Future
    • Chenhall, R. (2003), 'Management Control Systems Design within its Organizational Context: Findings from Contingency-Based Research and Directions for the Future', Accounting Organizations and Society, Vol. 28, pp. 127–68.
    • (2003) Accounting Organizations and Society , vol.28 , pp. 127-168
    • Chenhall, R.1
  • 16
    • 27844598880 scopus 로고    scopus 로고
    • Costing Police Services: The Politicization of Accounting
    • Collier, P.M. (2006), ‘Costing Police Services: The Politicization of Accounting’, Critical Perspectives on Accounting, Vol. 17, pp. 57–86.
    • (2006) Critical Perspectives on Accounting , vol.17 , pp. 57-86
    • Collier, P.M.1
  • 17
    • 79951577728 scopus 로고    scopus 로고
    • Investigation of the Impact of "Payment by Results" on Performance Measurement and Management in NHS Trusts
    • Conrad, L. and P.G. Uslu (2011), ‘Investigation of the Impact of "Payment by Results" on Performance Measurement and Management in NHS Trusts’, Management Accounting Research, Vol. 22, pp. 46–55.
    • (2011) Management Accounting Research , vol.22 , pp. 46-55
    • Conrad, L.1    Uslu, P.G.2
  • 18
    • 34548812846 scopus 로고    scopus 로고
    • Making Government Accountable: Lessons from a Federal Job Training Program
    • Courty, P. and G. Marschke (2007), ‘Making Government Accountable: Lessons from a Federal Job Training Program’, Public Administration Review, Vol. 67, No. 5, pp. 904–16.
    • (2007) Public Administration Review , vol.67 , Issue.5 , pp. 904-916
    • Courty, P.1    Marschke, G.2
  • 19
    • 33645075738 scopus 로고    scopus 로고
    • Disparate Measures: Public Managers and Performance-Measurement Strategies
    • Crotty, S.N., N.A. Theobald and J. Nicholson-Crotty (2006), ‘Disparate Measures: Public Managers and Performance-Measurement Strategies’, Public Administration Review, Vol. 66, No. 1, pp. 101–13.
    • (2006) Public Administration Review , vol.66 , Issue.1 , pp. 101-113
    • Crotty, S.N.1    Theobald, N.A.2    Nicholson-Crotty, J.3
  • 20
    • 84868342957 scopus 로고    scopus 로고
    • Developments in Public Sector Performance Measurement: A Project on Producing Return on Investment Metrics for Law Enforcement
    • Cuganesan, S. and D. Lacey (2011), ‘Developments in Public Sector Performance Measurement: A Project on Producing Return on Investment Metrics for Law Enforcement’, Financial Accountability & Management, Vol. 27, No. 4, pp.458–79.
    • (2011) Financial Accountability & Management , vol.27 , Issue.4 , pp. 458-479
    • Cuganesan, S.1    Lacey, D.2
  • 21
    • 0036029575 scopus 로고    scopus 로고
    • Performance Measurement in the Public Sector: Strategies to Cope with the Risks of Performance Measurement
    • Vol
    • de Bruijn, H. (2002), Performance Measurement in the Public Sector: Strategies to Cope with the Risks of Performance Measurement’, International Journal of Public Sector Management, Vol 15, No. 7, pp. 578–94.
    • (2002) International Journal of Public Sector Management , vol.15 , Issue.7 , pp. 578-594
    • de Bruijn, H.1
  • 22
    • 77956352448 scopus 로고    scopus 로고
    • Accountable Agents: Federal Performance Measurement and Third-Party Government
    • Suppl.
    • Dubnick, M.J. and H.G. Frederickson (2010), ‘Accountable Agents: Federal Performance Measurement and Third-Party Government’, Journal of Public Administration Research and Theory, Vol. 20, Suppl. 1, pp. i143-59.
    • (2010) Journal of Public Administration Research and Theory , vol.20 , Issue.1 , pp. i143-i159
    • Dubnick, M.J.1    Frederickson, H.G.2
  • 23
    • 70449359163 scopus 로고    scopus 로고
    • Negative Weights for Performance Measures
    • Eisenkopf, G. (2009), ‘Negative Weights for Performance Measures’, International Public Management Journal, Vol. 12, No. 3, pp. 332–44.
    • (2009) International Public Management Journal , vol.12 , Issue.3 , pp. 332-344
    • Eisenkopf, G.1
  • 24
    • 77953082899 scopus 로고    scopus 로고
    • Contemporary Public Sector Accounting Research – An International Comparison of Journal Papers
    • Goddard, A. (2010), ‘Contemporary Public Sector Accounting Research – An International Comparison of Journal Papers’, The British Accounting Review, Vol. 42, pp. 75–87.
    • (2010) The British Accounting Review , vol.42 , pp. 75-87
    • Goddard, A.1
  • 25
    • 33745727187 scopus 로고    scopus 로고
    • Health Management as Strategic Behaviour: Managing Medics and Performance in the NHS
    • Greener, I. (2005), ‘Health Management as Strategic Behaviour: Managing Medics and Performance in the NHS’, Public Management Review, Vol. 7, No. 1, pp. 95–110.
    • (2005) Public Management Review , vol.7 , Issue.1 , pp. 95-110
    • Greener, I.1
  • 26
    • 53149114895 scopus 로고    scopus 로고
    • Chasing Shadows? Performance Measurement of Policy Advice in New Zealand Government Departments
    • Gregory, R. and Z. Lonti (2008), ‘Chasing Shadows? Performance Measurement of Policy Advice in New Zealand Government Departments’, Public Administration, Vol. 86, No. 3, pp. 837–56.
    • (2008) Public Administration , vol.86 , Issue.3 , pp. 837-856
    • Gregory, R.1    Lonti, Z.2
  • 27
    • 84869091782 scopus 로고    scopus 로고
    • A Longitudinal Study of Change in the English National Health Service
    • Guven-Uslu, P. and L. Conrad (2011), ‘A Longitudinal Study of Change in the English National Health Service’, Financial Accountability & Management, Vol. 27, No. 4, pp. 385–408.
    • (2011) Financial Accountability & Management , vol.27 , Issue.4 , pp. 385-408
    • Guven-Uslu, P.1    Conrad, L.2
  • 28
    • 77955613772 scopus 로고    scopus 로고
    • Incentives and their Dynamics in Public Sector Performance Management Systems
    • Heinrich, C.J. and G. Marschke (2010), ‘Incentives and their Dynamics in Public Sector Performance Management Systems’, Journal of Policy Analysis and Management, Vol. 29, No. 1, pp. 183–208.
    • (2010) Journal of Policy Analysis and Management , vol.29 , Issue.1 , pp. 183-208
    • Heinrich, C.J.1    Marschke, G.2
  • 29
    • 84957977128 scopus 로고    scopus 로고
    • Examining the Practical Relevance of Public Sector Management Accounting Research
    • Helden G.J. van and D. Northcott (2010), ‘Examining the Practical Relevance of Public Sector Management Accounting Research’, Financial Accountability & Management, Vol. 26, No. 2, pp. 213–40.
    • (2010) Financial Accountability & Management , vol.26 , Issue.2 , pp. 213-240
    • van Helden, G.J.1    Northcott, D.2
  • 30
    • 77952887834 scopus 로고    scopus 로고
    • Knowledge Creation for Practice in Public Sector Management Accounting by Consultants and Academics: Preliminary Findings and Directions for Future Research
    • Helden, G.J. van, H. Aardema, H. J. ter Bogt and T.L.C.M. Groot (2010), ‘Knowledge Creation for Practice in Public Sector Management Accounting by Consultants and Academics: Preliminary Findings and Directions for Future Research’, Management Accounting Research, Vol. 21, No. 2, pp. 83–94.
    • (2010) Management Accounting Research , vol.21 , Issue.2 , pp. 83-94
    • van Helden, G.J.1    Aardema, H.2    ter Bogt, H.J.3    Groot, T.L.C.M.4
  • 31
    • 33645165444 scopus 로고    scopus 로고
    • ‘Accounting for the Value of Performance Measurement from the Perspective of Midwestern Mayors
    • Ho, A.T.-K. (2006), ‘Accounting for the Value of Performance Measurement from the Perspective of Midwestern Mayors’, Journal of Public Administration Research and Theory, Vol. 16, No. 2, pp. 217–37.
    • (2006) Journal of Public Administration Research and Theory , vol.16 , Issue.2 , pp. 217-237
    • Ho, A.T.-K.1
  • 32
    • 79955842995 scopus 로고    scopus 로고
    • PBB in American Local Governments: It's More than a Management Tool
    • Ho, A.T.-K. (2011), ‘PBB in American Local Governments: It's More than a Management Tool’, Public Administration Review, Vol. 71, No. 3, pp. 391–401.
    • (2011) Public Administration Review , vol.71 , Issue.3 , pp. 391-401
    • Ho, A.T.-K.1
  • 33
    • 84871621192 scopus 로고    scopus 로고
    • Public Service Risks: What is Distinctive and What is New?
    • (ESRC Public Services Programme, Oxford)
    • Hood, C. and P. Miller (2009), ‘Public Service Risks: What is Distinctive and What is New?’ Risk and Public Services (ESRC Public Services Programme, Oxford).
    • (2009) Risk and Public Services
    • Hood, C.1    Miller, P.2
  • 34
    • 79955775126 scopus 로고    scopus 로고
    • State Performance-Based Budgeting in Boom and Bust Years: An Analytical Framework and Survey of the States
    • Hou, Y., R.S. Lunsford, K.C. Sides and K.A. Jones (2011), ‘State Performance-Based Budgeting in Boom and Bust Years: An Analytical Framework and Survey of the States’, Public Administration Review, Vol. 71, No. 3, pp. 370–88.
    • (2011) Public Administration Review , vol.71 , Issue.3 , pp. 370-388
    • Hou, Y.1    Lunsford, R.S.2    Sides, K.C.3    Jones, K.A.4
  • 35
    • 84979941963 scopus 로고    scopus 로고
    • (accessed 6 March, 2013).
    • International Integrated Reporting Council (2012), ‘Integrated Reporting – Prototype of the International Framework' (available at http://www.theiirc.org/wp-content/uploads/2012/11/23.11.12-Prototype-Final.pdf) (accessed 6 March, 2013).
    • (2012) Integrated Reporting – Prototype of the International Framework
  • 36
    • 79251566205 scopus 로고    scopus 로고
    • Governance by Numbers: What Have We Learned Over the Past 30 Years
    • (January)
    • Jackson, P. (2011), ‘Governance by Numbers: What Have We Learned Over the Past 30 Years’, Public Money and Management (January), pp.13–26.
    • (2011) Public Money and Management , pp. 13-26
    • Jackson, P.1
  • 37
    • 81255206794 scopus 로고    scopus 로고
    • Explaining the Utilization of Relative Performance Evaluation in Local Government: A Multi-Theoretical Study using Data from Sweden
    • Johansson, T. and S. Siverbo (2009), ‘Explaining the Utilization of Relative Performance Evaluation in Local Government: A Multi-Theoretical Study using Data from Sweden’, Financial Accountability & Management, Vol. 25, No. 2, pp. 197–224.
    • (2009) Financial Accountability & Management , vol.25 , Issue.2 , pp. 197-224
    • Johansson, T.1    Siverbo, S.2
  • 38
    • 70349448500 scopus 로고    scopus 로고
    • Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service
    • Kelman, S. and J.N. Friedman (2009), ‘Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service’, Journal of Public Administration Research and Theory, Vol. 19, pp. 917–46.
    • (2009) Journal of Public Administration Research and Theory , vol.19 , pp. 917-946
    • Kelman, S.1    Friedman, J.N.2
  • 39
    • 84862666865 scopus 로고    scopus 로고
    • Celebrating Adversity: Inter-organizational Dependence and Public Sector Performance Reporting in the Australian Federal Police
    • Lacey, D., S. Cuganesan, S. Goode and K. Jacobs (2012), ‘Celebrating Adversity: Inter-organizational Dependence and Public Sector Performance Reporting in the Australian Federal Police’, Public Administration, Vol. 90, No. 2, pp. 393–411.
    • (2012) Public Administration , vol.90 , Issue.2 , pp. 393-411
    • Lacey, D.1    Cuganesan, S.2    Goode, S.3    Jacobs, K.4
  • 40
    • 85095666530 scopus 로고    scopus 로고
    • The NPM Agenda: Back to the Future
    • Lapsley, I. (2008), ‘The NPM Agenda: Back to the Future’, Financial Accountability & Management, Vol. 24, No. 1, pp. 77–96.
    • (2008) Financial Accountability & Management , vol.24 , Issue.1 , pp. 77-96
    • Lapsley, I.1
  • 41
    • 61449193267 scopus 로고    scopus 로고
    • New Public Management: The Cruellest Invention of the Human Spirit?
    • Lapsley, I. (2009), ‘New Public Management: The Cruellest Invention of the Human Spirit?’, Abacus, Vol. 45, No. 1, pp. 1–21.
    • (2009) Abacus , vol.45 , Issue.1 , pp. 1-21
    • Lapsley, I.1
  • 42
    • 67849135049 scopus 로고    scopus 로고
    • Performance Measurement Design within its Organisational Context—Evidence from China
    • Li, P. and G. Tang (2009), ‘Performance Measurement Design within its Organisational Context—Evidence from China', Management Accounting Research, Vol. 20, pp. 193–207.
    • (2009) Management Accounting Research , vol.20 , pp. 193-207
    • Li, P.1    Tang, G.2
  • 43
    • 34250190976 scopus 로고    scopus 로고
    • Outsourcing Oversight: A Comparison of Monitoring for In-House and Contracted Services
    • Marvel, M.K. and P.H. Marvel (2007), ‘Outsourcing Oversight: A Comparison of Monitoring for In-House and Contracted Services’, Public Administration Review, Vol. 67, No. 3, pp. 521–30.
    • (2007) Public Administration Review , vol.67 , Issue.3 , pp. 521-530
    • Marvel, M.K.1    Marvel, P.H.2
  • 44
    • 15944368152 scopus 로고    scopus 로고
    • Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects
    • Vol,, No
    • Melkers, J. and K. Willoughby (2005), ‘Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects’, Public Administration Review, Vol, 65, No, 2, pp. 180–90.
    • (2005) Public Administration Review , vol.65 , Issue.2 , pp. 180-190
    • Melkers, J.1    Willoughby, K.2
  • 45
    • 77955224410 scopus 로고    scopus 로고
    • Performance Measurement in the Public Sector in England: Searching for the Golden Thread
    • Micheli, P. and A. Neely (2010), ‘Performance Measurement in the Public Sector in England: Searching for the Golden Thread’, Public Administration Review, Vol. 70, No. 4, pp. 591–600.
    • (2010) Public Administration Review , vol.70 , Issue.4 , pp. 591-600
    • Micheli, P.1    Neely, A.2
  • 46
    • 33744466346 scopus 로고    scopus 로고
    • Comparing Bush-Cheney and Clinton-Gore Performance Management Strategies: Are they more Alike than Different?
    • Milakovich, M.E. (2006), ‘Comparing Bush-Cheney and Clinton-Gore Performance Management Strategies: Are they more Alike than Different?’ Public Administration, Vol. 84, No. 2, pp. 461–78.
    • (2006) Public Administration , vol.84 , Issue.2 , pp. 461-478
    • Milakovich, M.E.1
  • 47
    • 57849151989 scopus 로고    scopus 로고
    • Bundling Management Control Innovations: A Field Study of Organisational Experimenting with Total Quality Management and the Balanced Scorecard
    • Modell, S. (2009a), ‘Bundling Management Control Innovations: A Field Study of Organisational Experimenting with Total Quality Management and the Balanced Scorecard’, Accounting, Auditing and Accountability Journal, Vol. 22, No. 1, pp. 59–90.
    • (2009) Accounting, Auditing and Accountability Journal , vol.22 , Issue.1 , pp. 59-90
    • Modell, S.1
  • 48
    • 67651209496 scopus 로고    scopus 로고
    • Institutional Research on Performance Measurement and Management in the Public Sector Accounting Literature: A Review and Assesssment
    • Modell, S. (2009b), ‘Institutional Research on Performance Measurement and Management in the Public Sector Accounting Literature: A Review and Assesssment’, Financial Accountability & Management, Vol. 25, No. 3, pp. 277–303.
    • (2009) Financial Accountability & Management , vol.25 , Issue.3 , pp. 277-303
    • Modell, S.1
  • 49
    • 35748964438 scopus 로고    scopus 로고
    • A Process Return? Path Dependencies, Institutions and Performance Management in Swedish Central Government
    • Modell, S., K. Jacobs and F. Wiesel (2007), ‘A Process Return? Path Dependencies, Institutions and Performance Management in Swedish Central Government’, Management Accounting Research, Vol. 18, No. 4, pp. 453–75.
    • (2007) Management Accounting Research , vol.18 , Issue.4 , pp. 453-475
    • Modell, S.1    Jacobs, K.2    Wiesel, F.3
  • 50
    • 33645051471 scopus 로고    scopus 로고
    • Managing for Results in State Government: Evaluating a Decade of Reform
    • Moynihan, D.P. (2006), ‘Managing for Results in State Government: Evaluating a Decade of Reform’, Public Administration Review, Vol. 66, No. 1, pp. 77–89.
    • (2006) Public Administration Review , vol.66 , Issue.1 , pp. 77-89
    • Moynihan, D.P.1
  • 51
    • 77957731615 scopus 로고    scopus 로고
    • The Big Question for Performance Management: Why Do Managers Use Performance Information?
    • (March)
    • Moynihan, D.P. and S. Pandey (2010), ‘The Big Question for Performance Management: Why Do Managers Use Performance Information?’, Journal of Public Administration Research and Theory (March), pp. 1–18.
    • (2010) Journal of Public Administration Research and Theory , pp. 1-18
    • Moynihan, D.P.1    Pandey, S.2
  • 53
    • 84868538017 scopus 로고    scopus 로고
    • Performance Measurement and Performance Information in New Democracies
    • Nõmm, K. and T. Randma-Liiv (2012), ‘Performance Measurement and Performance Information in New Democracies’, Public Management Review, Vol. 14, No. 7, pp. 859–79.
    • (2012) Public Management Review , vol.14 , Issue.7 , pp. 859-879
    • Nõmm, K.1    Randma-Liiv, T.2
  • 55
    • 78650123510 scopus 로고    scopus 로고
    • The Future of Strategic Planning in the Public Sector: Linking Strategic Management and Performance
    • Poister, T.H. (2010), ‘The Future of Strategic Planning in the Public Sector: Linking Strategic Management and Performance’, Public Administration Review, Vol. 70, pp. s246–54.
    • (2010) Public Administration Review , vol.70 , pp. s246-s254
    • Poister, T.H.1
  • 57
    • 3142684078 scopus 로고    scopus 로고
    • Counting, Control and Calculation: Reflections on Measuring and Management
    • Power, M.K. (2004b), ‘Counting, Control and Calculation: Reflections on Measuring and Management’, Human Relations, Vol. 57, pp. 765–82.
    • (2004) Human Relations , vol.57 , pp. 765-782
    • Power, M.K.1
  • 58
    • 84938536643 scopus 로고    scopus 로고
    • Institutional Logics and Responses to Performance Measurement Systems
    • Rautiainen, A. and M. Jarvenpää (2012), ‘Institutional Logics and Responses to Performance Measurement Systems’, Financial Accountability & Management, Vol. 28, No. 2, pp. 164–88.
    • (2012) Financial Accountability & Management , vol.28 , Issue.2 , pp. 164-188
    • Rautiainen, A.1    Jarvenpää, M.2
  • 59
    • 54349089681 scopus 로고    scopus 로고
    • From Measurement to Management: Breaking through the Barriers to State and Local Performance – Special Issue
    • Sanger, M.B. (2008), ‘From Measurement to Management: Breaking through the Barriers to State and Local Performance – Special Issue’, Public Administration Review, Vol. 68, pp. 70–85.
    • (2008) Public Administration Review , vol.68 , pp. 70-85
    • Sanger, M.B.1
  • 60
    • 0003760111 scopus 로고
    • Harvard University Press, Boston
    • Simons, R. (1995), Levers of Control (Harvard University Press, Boston).
    • (1995) Levers of Control
    • Simons, R.1
  • 61
    • 49049100890 scopus 로고    scopus 로고
    • Do Job Corps Performance Measures Track Program Impacts?
    • Schochet, P.Z. and J.A. Burghardt (2008), ‘Do Job Corps Performance Measures Track Program Impacts?’ Journal of Policy Analysis and Management, Vol. 27, No. 3, pp. 556–76.
    • (2008) Journal of Policy Analysis and Management , vol.27 , Issue.3 , pp. 556-576
    • Schochet, P.Z.1    Burghardt, J.A.2
  • 62
    • 54049122595 scopus 로고    scopus 로고
    • The Importance of Subjective Data for Public Agency Performance Evaluation
    • Shingler, J., M.E. Van Loon, T.R. Alter and J.C. Bridger (2008), ‘The Importance of Subjective Data for Public Agency Performance Evaluation' Public Administration Review, Vol. 68, No. 6, pp. 1101–11.
    • (2008) Public Administration Review , vol.68 , Issue.6 , pp. 1101-1111
    • Shingler, J.1    Van Loon, M.E.2    Alter, T.R.3    Bridger, J.C.4
  • 63
    • 84959939551 scopus 로고
    • On the Unintended Consequences of Publishing Performance Data in the Public Sector
    • Vol
    • Smith, P. (1995), ‘On the Unintended Consequences of Publishing Performance Data in the Public Sector', International Journal of Public Administration, Vol, 18, pp. 277–310.
    • (1995) International Journal of Public Administration , vol.18 , pp. 277-310
    • Smith, P.1
  • 64
    • 77954362707 scopus 로고    scopus 로고
    • Strengthening the Link Between Performance Measurement and Decision Making
    • Taylor, J. (2009), ‘Strengthening the Link Between Performance Measurement and Decision Making’, Public Administration, Vol. 87, No. 4, pp. 853–71.
    • (2009) Public Administration , vol.87 , Issue.4 , pp. 853-871
    • Taylor, J.1
  • 65
    • 84055199092 scopus 로고    scopus 로고
    • Factors Influencing the Use of Performance Information for Decision Making in Australian State Agencies
    • Taylor, J. (2011), ‘Factors Influencing the Use of Performance Information for Decision Making in Australian State Agencies', Public Administration, Vol. 89, No. 4, pp. 1316–34.
    • (2011) Public Administration , vol.89 , Issue.4 , pp. 1316-1334
    • Taylor, J.1
  • 66
    • 84884606802 scopus 로고    scopus 로고
    • Performance Reporting by Malaysian Local Authorities: Identifying Stakeholder Needs
    • Tooley, S., J. Hooks and N. Basnan (2010), ‘Performance Reporting by Malaysian Local Authorities: Identifying Stakeholder Needs’, Financial Accountability & Management, Vol. 26, No. 2, pp. 103–33.
    • (2010) Financial Accountability & Management , vol.26 , Issue.2 , pp. 103-133
    • Tooley, S.1    Hooks, J.2    Basnan, N.3
  • 67
    • 80052653258 scopus 로고    scopus 로고
    • Performance Measurement in Spanish Local Governments: A Cross-Case Comparison Study
    • Torres, L., V. Pina and A. Yetano (2011), ‘Performance Measurement in Spanish Local Governments: A Cross-Case Comparison Study’, Public Administration, Vol. 89, No. 1, pp. 1–29.
    • (2011) Public Administration , vol.89 , Issue.1 , pp. 1-29
    • Torres, L.1    Pina, V.2    Yetano, A.3
  • 68
    • 58049206791 scopus 로고    scopus 로고
    • International Comparisons of Public Sector Performance: How to Move Ahead?
    • Van de Walle, S. (2009), ‘International Comparisons of Public Sector Performance: How to Move Ahead?’, Public Management Review, Vol. 11, No. 1, pp. 39–56.
    • (2009) Public Management Review , vol.11 , Issue.1 , pp. 39-56
    • Van de Walle, S.1
  • 69
    • 33745699494 scopus 로고    scopus 로고
    • The Measurement and Management of Intellectual Capital in the Public Sector: Taking the Lead or Waiting for Direction?
    • Wall, A. (2005), ‘The Measurement and Management of Intellectual Capital in the Public Sector: Taking the Lead or Waiting for Direction?’, Public Management Review, Vol. 7, No. 2, pp. 289–303.
    • (2005) Public Management Review , vol.7 , Issue.2 , pp. 289-303
    • Wall, A.1
  • 70
    • 33751010447 scopus 로고    scopus 로고
    • Accounting, New Public Management and American Politics: Theoretical Insights into the National Performance Review
    • Watkins, A.L. and C.E. Arrington (2007), ‘Accounting, New Public Management and American Politics: Theoretical Insights into the National Performance Review’, Critical Perspectives on Accounting, Vol. 18, pp. 33–58.
    • (2007) Critical Perspectives on Accounting , vol.18 , pp. 33-58
    • Watkins, A.L.1    Arrington, C.E.2
  • 71
    • 49249111809 scopus 로고    scopus 로고
    • Measuring How Administration Shapes Citizenship: A Policy Feedback Perspective on Performance Management
    • Wichowsky, A. and D.P. Moynihan (2008), ‘Measuring How Administration Shapes Citizenship: A Policy Feedback Perspective on Performance Management’, Public Administration Review, Vol.68, No. 5, pp. 908–20.
    • (2008) Public Administration Review , vol.68 , Issue.5 , pp. 908-920
    • Wichowsky, A.1    Moynihan, D.P.2
  • 72
    • 41149153544 scopus 로고    scopus 로고
    • Developing Performance Measurement Systems as Enabling Formalization: A Longitudinal Field Study of a Logistics Department
    • Wouters, M. and C. Wilderom (2008), ‘Developing Performance Measurement Systems as Enabling Formalization: A Longitudinal Field Study of a Logistics Department’, Accounting, Organizations and Society, Vol. 33, pp. 488–516.
    • (2008) Accounting, Organizations and Society , vol.33 , pp. 488-516
    • Wouters, M.1    Wilderom, C.2
  • 73
    • 33645070294 scopus 로고    scopus 로고
    • The Performance–Trust Link: Implications for Performance Measurement
    • Yang, K. and M. Holzer (2006), ‘The Performance–Trust Link: Implications for Performance Measurement’, Public Administration Review, Vol. 66, No. 1, pp. 114–26.
    • (2006) Public Administration Review , vol.66 , Issue.1 , pp. 114-126
    • Yang, K.1    Holzer, M.2
  • 74
    • 34548829109 scopus 로고    scopus 로고
    • Managerial Effectiveness of Government Performance Measurement: Testing a Middle-Range Model
    • Yang, K. and J.Y. Hsieh (2007), ‘Managerial Effectiveness of Government Performance Measurement: Testing a Middle-Range Model’, Public Administration Review, Vol. 67, No. 5, pp. 861–79.
    • (2007) Public Administration Review , vol.67 , Issue.5 , pp. 861-879
    • Yang, K.1    Hsieh, J.Y.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.