Outsourcing oversight: A comparison of monitoring for in-house and contracted Services

Public Administration Review

Volumn 67, Issue 3, 2007, Pages 521-530

  Marvel, Mary K ^a   Marvel, Howard P ^a  

^a OHIO STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34250190976     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2007.00734.x     Document Type: Article

References (33)

1. Behn, Robert D., and Peter A. Kant. 1999. Strategies for Avoiding the Pitfalls of Government Contracting. Public Productivity and Management Review 22 (4 470 89.
2. Bernstein, Richard E., and Arnold H. Raphaelson. 1998. Issues in Shifts of Public Goods Production. In Restructuring State and Local Services: Ideas, Proposals, and Experiments, edited by Arnold H. Raphaelson, 11 28. Westport, CT : Praeger.
3. Brehm, John, and Scott Gates. 1997. Working, Shirking, and Sabotage: Bureaucratic Response to a Democratic Public. Ann Arbor : University of Michigan Press.
4. Brown, Trevor L., and Matthew Potoski. 2003. Managing Contract Performance: A Transaction Cost Approach. Journal of Policy Analysis and Management 22 (2 275 97.
5. Donahue, John D. 1989. The Privatization Decision: Public Ends, Private Means. New York : Basic Books.
6. Evans, David S., and Sanford J. Grossman. 1983. Integration. In Breaking Up Bell: Essays on Industrial Organization and Regulation, edited by David S. Evans, 95 126. New York : North-Holland.
7. Governmental Accounting Standards Board (GASB), and National Academy of Public Administration (NAPA). 1997. Report on Survey of State and Local Government Use and Reporting of Performance Measures: First Questionnaire Results. www.seagov.org/sea_gasb_project/1997_Survey.pdf accessed March 5, 2007 Public Productivity Review 10 (3 33 44.
8. Hatry, Harry P. 1978. The Status of Productivity Measurement in the Public Sector. Public Administration Review 38 (1 28 33.
9. Hatry, Harry P. 1999. Performance Measurement: Getting Results. Washington, DC : Urban Institute Press.
10. Hatry, Harry P., and Donald M. Fisk. 1971. Improving Productivity and Productivity Measurement in Local Government. Washington, DC : National Commission on Productivity.
11. Hefetz, Amire, and Mildred Warner. 2004. Privatization and Its Reverse: Explaining the Dynamics of the Government Contracting Process. Journal of Public Administration Research and Theory 14 (2 171 90.
12. Holzer, Mark, and Kathe Callahan. 1998. Government at Work: Best Practices and Model Programs. Thousand Oaks, CA : Sage Publications.
13. International City/County Management Association (ICMA). 2002. Profile of Local Government Service Delivery Choices, 2002. http://bookstore.icma.org/ freedocs/asd_2002.pdf accessed March 4, 2007 accessed March 5, 2007 65 (4 390 95.
14. Klaas, Brian S., John McClendon, and Thomas W. Gainey. 1999. HR Outsourcing and Its Impact: The Role of Transaction Costs. Personnel Psychology 52 (1 113 37.
15. Marvel, Mary K., and Howard P. Marvel. 2003. The Ratio of Beef Cubes to Onion (6:1) in Hungarian Goulash and Public Sector Contracting: Market-Like or Market-Lite? Policy Currents 12 (2 2 4.
16. Melkers, Julia, and Katherine Willoughby. 1998. The State of the States: Performance-Based Budgeting Requirements in 47 out of 50. Public Administration Review 58 (1 66 73.
17. Melkers, Julia, and Katherine Willoughby. 2005. Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects. Public Administration Review 65 (2 180 90.
18. Miller, Gary J. 1992. Managerial Dilemmas: The Political Economy of Hierarchy. New York : Cambridge University Press.
19. Mintzberg, Henry. 1996. Managing Government, Governing Management. Harvard Business Review 74 (3 75 83.
20. Newcomer, Kathryn E., ed. 1997. Using Performance Measurement to Improve Public and Nonprofit Programs. San Francisco : Jossey-Bass.
21. Osborne, David, and Ted Gaebler. 1992. Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector. Reading, MA : Addison-Wesley.
22. Pack, Janet Rothenberg. 1989. Privatization and Cost Reduction. Policy Sciences 22 (1 1 25.
23. Perrin, Burt. 1999. Effective Use and Misuse of Performance Measurement. American Journal of Evaluation 19 (3 367 79.
24. Poister, Theodore H., and Gregory Streib. 1999. Performance Measurement in Municipal Government: Assessing the State of the Practice. Public Administration Review 59 (4 325 35.
25. Portz, John H., Matthew Reidy, and David A. Rochefort. 1999. How Managed Care Is Reinventing Medicaid and Other Public Health-Care Bureaucracies. Public Administration Review 59 (5 400 409.
26. Prager, Jonas. 1994. Contracting Out Government Services: Lessons from the Private Sector. Public Administration Review 54 (2 176 84.
27. Romzek, Barbara S., and Jocelyn M. Johnston. 2005. State Social Services Contracting: Exploring the Determinants of Effective Contract Accountability. Public Administration Review 65 (4 436 49.
28. Sclar, Elliott D. 2000. You Don't Always Get What You Pay For: The Economics of Privatization. Ithaca, NY : Cornell University Press.
29. Van Slyke, David M. 2003. The Mythology of Privatization in Contracting for Social Services. Public Administration Review 63 (3 296 311.
30. Warner, Mildred, and Robert Hebdon. 2001. Local Government Restructuring: Privatization and Its Alternatives. Journal of Policy Analysis and Management 20 (2 315 36.
31. Wholey, Joseph S. 1983. Evaluation and Effective Public Management. Boston : Little, Brown.
32. Wholey, Joseph S. 1997. Trends in Performance Management: Challenges for Evaluators. In Evaluation for the 21st Century: A Handbook, Elinor Chelimsky and William R. Shadish, 123 34. Thousand Oaks, CA : Sage Publications.
33. Wholey, Joseph S., and Harry P. Hatry. 1992. The Case for Performance Monitoring. Public Administration Review 52 (6 604 10.