메뉴 건너뛰기




Volumn 41, Issue 1, 1996, Pages 61-89

Two types of bureaucracy: Enabling and coercive

(2)  Adler, Paul S a   Borys, Bryan a  

a NONE

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0030306446     PISSN: 00018392     EISSN: None     Source Type: Journal    
DOI: 10.2307/2393986     Document Type: Article
Times cited : (1361)

References (123)
  • 2
    • 21144479426 scopus 로고
    • The 'learning bureaucracy': New United Motors Manufacturing Incorporated
    • Barry M. Staw and Larry L. Cummings (eds.). Greenwich, CT: JAI Press
    • Adler, Paul S. 1993 "The 'learning bureaucracy': New United Motors Manufacturing Incorporated." In Barry M. Staw and Larry L. Cummings (eds.), Research in Organizational Behavior, 15: 111-194. Greenwich, CT: JAI Press.
    • (1993) Research in Organizational Behavior , vol.15 , pp. 111-194
    • Adler, P.S.1
  • 3
    • 0001860204 scopus 로고
    • Designed for learning: A tale of two auto plants
    • Adler, Paul S., and Robert E. Cole 1993 "Designed for learning: A tale of two auto plants." Sloan Management Review, 34(3): 85-94.
    • (1993) Sloan Management Review , vol.34 , Issue.3 , pp. 85-94
    • Adler, P.S.1    Cole, R.E.2
  • 7
    • 0026161163 scopus 로고
    • Social structure, burnout, and job satisfaction
    • Arches, J. 1991 "Social structure, burnout, and job satisfaction." Social Work, 36(3): 202-206.
    • (1991) Social Work , vol.36 , Issue.3 , pp. 202-206
    • Arches, J.1
  • 9
    • 84977397973 scopus 로고
    • Autonomy in the R&D lab
    • Bailyn, Lotte 1985 "Autonomy in the R&D lab." Human Resource Management, 24(2): 129-146.
    • (1985) Human Resource Management , vol.24 , Issue.2 , pp. 129-146
    • Bailyn, L.1
  • 10
    • 0017472917 scopus 로고
    • Self-efficacy: Toward a unifying theory of behavioral change
    • Bandura, A. 1977 "Self-efficacy: Toward a unifying theory of behavioral change." Psychology Review, 54: 191-215.
    • (1977) Psychology Review , vol.54 , pp. 191-215
    • Bandura, A.1
  • 12
    • 0004283940 scopus 로고
    • Cambridge, MA: Harvard University Press
    • Beniger, James R. 1986 The Control Revolution. Cambridge, MA: Harvard University Press.
    • (1986) The Control Revolution
    • Beniger, J.R.1
  • 17
    • 0000031281 scopus 로고
    • Bureaucracy and alienation: A dimensional approach
    • Bonjean, Charles M., and Michael D. Grimes 1970 "Bureaucracy and alienation: A dimensional approach." Social Forces, 48: 365-373.
    • (1970) Social Forces , vol.48 , pp. 365-373
    • Bonjean, C.M.1    Grimes, M.D.2
  • 19
    • 0026824741 scopus 로고
    • The empowerment of service workers: What, why, how and when
    • Bowen, David E., and Edward E. Lawler III 1992 "The empowerment of service workers: What, why, how and when." Sloan Management Review, 33(3): 31-40.
    • (1992) Sloan Management Review , vol.33 , Issue.3 , pp. 31-40
    • Bowen, D.E.1    Lawler E.E. III2
  • 22
    • 0011524179 scopus 로고
    • Enacting design for the workplace
    • Paul S. Adler and Terry W. Winograd (eds.). New York: Oxford University Press
    • Brown, John Seely, and Paul Duguid 1992 "Enacting design for the workplace." In Paul S. Adler and Terry W. Winograd (eds.), Usability: Turning Technologies into Tools: 164-198. New York: Oxford University Press.
    • (1992) Usability: Turning Technologies into Tools , pp. 164-198
    • Brown, J.S.1    Duguid, P.2
  • 26
    • 0011656077 scopus 로고
    • Research and development in 'humanizing' advanced manufacturing technology
    • T. D. Wall, C. W. Clegg, and N. J. Kemp (eds.). Chichester: Wiley
    • Clegg, Chris W., and J. Martin Corbett 1987 "Research and development in 'humanizing' advanced manufacturing technology." In T. D. Wall, C. W. Clegg, and N. J. Kemp (eds.), The Human Side of Advanced Manufacturing Technology: 173-196. Chichester: Wiley.
    • (1987) The Human Side of Advanced Manufacturing Technology , pp. 173-196
    • Clegg, C.W.1    Corbett, J.M.2
  • 27
    • 0002534832 scopus 로고
    • Work at the interface: Advanced manufacturing technology and job design
    • Paul S. Adler and Terry A. Winograd (eds.). New York: Oxford University Press
    • Corbett, J. Martin 1992 "Work at the interface: Advanced manufacturing technology and job design." In Paul S. Adler and Terry A. Winograd (eds.), Usability: Turning Technologies into Tools: 133-163. New York: Oxford University Press.
    • (1992) Usability: Turning Technologies into Tools , pp. 133-163
    • Corbett, J.M.1
  • 30
    • 0001198689 scopus 로고
    • Fact: The form of participation does matter - A rebuttal to Leana, Locke, and Schweiger
    • Cotton, John L., David A. Vollrath, Mark L. Lengnick-Hall, and Kirk L. Froggatt 1990 "Fact: The form of participation does matter - A rebuttal to Leana, Locke, and Schweiger." Academy of Management Review, 15: 147-153.
    • (1990) Academy of Management Review , vol.15 , pp. 147-153
    • Cotton, J.L.1    Vollrath, D.A.2    Lengnick-Hall, M.L.3    Froggatt, K.L.4
  • 31
    • 84968082059 scopus 로고
    • Achieving innovation through bureaucracy: Lessons from the Japanese brewing industry
    • Craig, Tim 1995 "Achieving innovation through bureaucracy: Lessons from the Japanese brewing industry." California Management Review, 38(1): 8-36
    • (1995) California Management Review , vol.38 , Issue.1 , pp. 8-36
    • Craig, T.1
  • 36
    • 0003964033 scopus 로고
    • Cambridge, MA: MIT Center for Advanced Engineering Study
    • Deming, W. E. 1986 Out of the Crisis. Cambridge, MA: MIT Center for Advanced Engineering Study.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 37
    • 84938048317 scopus 로고
    • Universalistic and contingency predictions of employee satisfaction and conflict
    • Dewar, Robert, and James Werbel 1979 "Universalistic and contingency predictions of employee satisfaction and conflict." Administrative Science Quarterly, 24: 426-446.
    • (1979) Administrative Science Quarterly , vol.24 , pp. 426-446
    • Dewar, R.1    Werbel, J.2
  • 39
    • 0001901459 scopus 로고
    • The bureaucracy busters
    • Dumaine, Brian 1991 "The bureaucracy busters." Fortune, June 17: 36-50.
    • (1991) Fortune , vol.JUNE 17 , pp. 36-50
    • Dumaine, B.1
  • 40
    • 0000011106 scopus 로고
    • The ambidextrous organization: Designing dual structures for innovation
    • Ralph H. Killman, Louis R. Pondy, and Dennis Slevin (eds.). New York: North-Holland
    • Duncan, Robert B. 1976 "The ambidextrous organization: Designing dual structures for innovation." In Ralph H. Killman, Louis R. Pondy, and Dennis Slevin (eds.), The Management of Organization. 1: 167-188. New York: North-Holland.
    • (1976) The Management of Organization , vol.1 , pp. 167-188
    • Duncan, R.B.1
  • 42
    • 0014480727 scopus 로고
    • The effect of bureaucracy on the professional autonomy of the physician
    • Engel, Gloria V. 1969 "The effect of bureaucracy on the professional autonomy of the physician." Journal of Health and Social Behavior, 10: 30-41.
    • (1969) Journal of Health and Social Behavior , vol.10 , pp. 30-41
    • Engel, G.V.1
  • 44
    • 0001398406 scopus 로고
    • Emotional exhaustion in a high-stress organization
    • Gaines, Jeannie, and John M. Jermier 1983 "Emotional exhaustion in a high-stress organization." Academy of Management Journal, 26: 567-586.
    • (1983) Academy of Management Journal , vol.26 , pp. 567-586
    • Gaines, J.1    Jermier, J.M.2
  • 46
    • 0002086048 scopus 로고
    • Relationship between structure and technology
    • Paul C. Nystrom and William H. Starbuck (eds.). London: Oxford University Press
    • Gerwin, Donald 1981 "Relationship between structure and technology." In Paul C. Nystrom and William H. Starbuck (eds.), Handbook of Organizational Design, 2: 3-38. London: Oxford University Press.
    • (1981) Handbook of Organizational Design , vol.2 , pp. 3-38
    • Gerwin, D.1
  • 47
    • 0002429852 scopus 로고
    • How to design usable systems
    • M. Helander (ed.). Amsterdam: North-Holland/Elsevier
    • Gould, John D. 1988 "How to design usable systems." In M. Helander (ed.), Handbook of Human-Computer Interaction: 757-789. Amsterdam: North-Holland/Elsevier.
    • (1988) Handbook of Human-Computer Interaction , pp. 757-789
    • Gould, J.D.1
  • 49
    • 0001441290 scopus 로고
    • Metaphysical pathos and the theory of bureaucracy
    • 1955 "Metaphysical pathos and the theory of bureaucracy." American Political Science Review, 49: 496-507.
    • (1955) American Political Science Review , vol.49 , pp. 496-507
  • 52
    • 85050835181 scopus 로고
    • The concept of bureaucracy: An empirical assessment
    • Hall, Richard H. 1963 "The concept of bureaucracy: An empirical assessment." American Journal of Sociology, 69: 32-40.
    • (1963) American Journal of Sociology , vol.69 , pp. 32-40
    • Hall, R.H.1
  • 56
    • 0001244239 scopus 로고
    • User involvement and MIS research: A review of research
    • Ives, Blake, and Margrethe H. Olson 1984 "User involvement and MIS research: A review of research." Management Science, 30: 586-603.
    • (1984) Management Science , vol.30 , pp. 586-603
    • Ives, B.1    Olson, M.H.2
  • 58
    • 46549092043 scopus 로고
    • A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings
    • Jackson, Susan E., and Randall S. Schuler 1985 "A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings." Organizational Behavior and Human Decision Processes, 36: 17-78.
    • (1985) Organizational Behavior and Human Decision Processes , vol.36 , pp. 17-78
    • Jackson, S.E.1    Schuler, R.S.2
  • 62
    • 84965682160 scopus 로고
    • Organizational alienation and job climate
    • Kakabadse, Andrew 1986 "Organizational alienation and job climate." Small Group Behavior, 17: 458-471.
    • (1986) Small Group Behavior , vol.17 , pp. 458-471
    • Kakabadse, A.1
  • 66
    • 0002599617 scopus 로고
    • Total quality management and employee involvement: Are they compatible?
    • 1994 "Total quality management and employee involvement: Are they compatible?" Academy of Management Executive, 8(1): 68-76.
    • (1994) Academy of Management Executive , vol.8 , Issue.1 , pp. 68-76
  • 69
    • 0000783538 scopus 로고
    • Fact and fiction in analyzing research on participative decision making: A critique of Cotton, Vollrath, Froggatt, Lengnick-Hall, and Jennings
    • Leana, Carrie R., Edward A. Locke, and David M. Schweiger 1990 "Fact and fiction in analyzing research on participative decision making: A critique of Cotton, Vollrath, Froggatt, Lengnick-Hall, and Jennings." Academy of Management Review, 15: 137-146.
    • (1990) Academy of Management Review , vol.15 , pp. 137-146
    • Leana, C.R.1    Locke, E.A.2    Schweiger, D.M.3
  • 70
    • 0011652477 scopus 로고
    • Japan's software threat: A U.S.-made paper tiger
    • Lecht, Charles P. 1991 "Japan's software threat: A U.S.-made paper tiger." Computerworld, April 8: 25.
    • (1991) Computerworld , vol.APRIL 8 , pp. 25
    • Lecht, C.P.1
  • 71
    • 21344486085 scopus 로고
    • Developer-user interaction and user satisfaction in internal technology transfer
    • Leonard-Barton, Dorothy, and Deepak Sinha 1993 "Developer-user interaction and user satisfaction in internal technology transfer." Academy of Management Journal, 36: 1125-1139.
    • (1993) Academy of Management Journal , vol.36 , pp. 1125-1139
    • Leonard-Barton, D.1    Sinha, D.2
  • 72
    • 84936823706 scopus 로고
    • Organizational learning
    • Palo Alto, CA: Annual Reviews
    • Levitt, Barbara and James G. March 1988 "Organizational learning." Annual Review of Sociology, 14: 319-340. Palo Alto, CA: Annual Reviews.
    • (1988) Annual Review of Sociology , vol.14 , pp. 319-340
    • Levitt, B.1    March, J.G.2
  • 75
    • 84976912396 scopus 로고
    • Measuring organizational structures and environments
    • Marsden, Peter V., Cynthia R. Cook, and David Knoke 1994 "Measuring organizational structures and environments." American Behavioral Scientist, 37: 891-910.
    • (1994) American Behavioral Scientist , vol.37 , pp. 891-910
    • Marsden, P.V.1    Cook, C.R.2    Knoke, D.3
  • 76
    • 0002458219 scopus 로고
    • The burn-out syndrome in the day-care setting
    • Maslach, C., and A. Pines 1978 "The burn-out syndrome in the day-care setting." Child Care Quarterly, 6: 100-113.
    • (1978) Child Care Quarterly , vol.6 , pp. 100-113
    • Maslach, C.1    Pines, A.2
  • 77
    • 0001636261 scopus 로고
    • Using simultaneous structures to cope with uncertainty
    • McDonough, Edward F., III, and Richard Leifer 1983 "Using simultaneous structures to cope with uncertainty." Academy of Management Journal, 26: 727-735.
    • (1983) Academy of Management Journal , vol.26 , pp. 727-735
    • McDonough E.F. III1    Leifer, R.2
  • 79
    • 0000057597 scopus 로고
    • Institutionalized organizations: Formal structure as myth and ceremony
    • Meyer, John W., and Brian Rowan 1977 "Institutionalized organizations: Formal structure as myth and ceremony." American Journal of Sociology, 83: 340-363.
    • (1977) American Journal of Sociology , vol.83 , pp. 340-363
    • Meyer, J.W.1    Rowan, B.2
  • 80
    • 0000760328 scopus 로고
    • Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers
    • Michaels, Ronald E., William L. Cron, Alan J. Dubinsky, and Erich A. Joachimsthaler 1988 "Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers." Journal of Marketing Research, 25: 376-383.
    • (1988) Journal of Marketing Research , vol.25 , pp. 376-383
    • Michaels, R.E.1    Cron, W.L.2    Dubinsky, A.J.3    Joachimsthaler, E.A.4
  • 82
    • 0011524415 scopus 로고
    • Human resource management: Building a strategic partnership
    • Jay R. Galbraith, Edward E. Lawler III. and Associates, San Francisco: Jossey-Bass
    • Mohrman, Allan M., Jr., and Edward E. Lawler III 1993 "Human resource management: Building a strategic partnership." In Jay R. Galbraith, Edward E. Lawler III. and Associates, Organizing for the Future: The New Logic for Managing Complex Organizations: 229-255. San Francisco: Jossey-Bass.
    • (1993) Organizing for the Future: The New Logic for Managing Complex Organizations , pp. 229-255
    • Mohrman A.M., Jr.1    Lawler E.E. III2
  • 85
    • 0000314622 scopus 로고
    • The relationship of organization structure and interpersonal attitudes to role conflict and ambiguity in different work environments
    • Nicholson, Peter J., Jr., and Swee C. Goh 1983 "The relationship of organization structure and interpersonal attitudes to role conflict and ambiguity in different work environments." Academy of Management Journal, 26: 148-155.
    • (1983) Academy of Management Journal , vol.26 , pp. 148-155
    • Nicholson P.J., Jr.1    Goh, S.C.2
  • 86
    • 84915947271 scopus 로고
    • The effects of formalization on professional involvement: A compensatory process approach
    • Organ, Dennis W., and Charles N. Green 1981 "The effects of formalization on professional involvement: A compensatory process approach." Administrative Science Quarterly, 26: 237-252.
    • (1981) Administrative Science Quarterly , vol.26 , pp. 237-252
    • Organ, D.W.1    Green, C.N.2
  • 90
    • 76649083296 scopus 로고
    • The relevance of the structural-contingency model for organizational effectiveness
    • Pennings, Johannes M. 1975 "The relevance of the structural-contingency model for organizational effectiveness." Administrative Science Quarterly, 20: 393-410.
    • (1975) Administrative Science Quarterly , vol.20 , pp. 393-410
    • Pennings, J.M.1
  • 91
    • 0020987605 scopus 로고
    • The organizational context of human factors engineering
    • Perrow, Charles 1983 "The organizational context of human factors engineering." Administrative Science Quarterly, 28: 521-541.
    • (1983) Administrative Science Quarterly , vol.28 , pp. 521-541
    • Perrow, C.1
  • 95
    • 0002639640 scopus 로고
    • Organization structure, individual attributes, and innovation
    • Pierce, John L., and Andre L. Delbecq 1977 "Organization structure, individual attributes, and innovation." Academy of Management Review, 2: 27-37
    • (1977) Academy of Management Review , vol.2 , pp. 27-37
    • Pierce, J.L.1    Delbecq, A.L.2
  • 96
    • 34250251770 scopus 로고
    • Combating staff burn-out in a day care center: A case study
    • Pines, A., and C. Maslach 1980 "Combating staff burn-out in a day care center: A case study." Child Care Quarterly, 9: 5-16.
    • (1980) Child Care Quarterly , vol.9 , pp. 5-16
    • Pines, A.1    Maslach, C.2
  • 97
    • 0000161188 scopus 로고
    • Effects of organizational formalization on alienation of professionals and nonprofessionals
    • Podsakoff, Philip M., Larry J. Williams, and William T. Todor 1986 "Effects of organizational formalization on alienation of professionals and nonprofessionals." Academy of Management Journal, 29: 820-831.
    • (1986) Academy of Management Journal , vol.29 , pp. 820-831
    • Podsakoff, P.M.1    Williams, L.J.2    Todor, W.T.3
  • 99
    • 84977341413 scopus 로고
    • The basis for the professional's resistance to managerial control
    • Raelin, Joseph A. 1985 "The basis for the professional's resistance to managerial control." Human Resource Management, 24(2): 147-175.
    • (1985) Human Resource Management , vol.24 , Issue.2 , pp. 147-175
    • Raelin, J.A.1
  • 100
    • 0002689013 scopus 로고
    • Design for usability: Crafting a strategy for the design of a new generation of Xerox copiers
    • P.S. Adler and T. W. Winograd (eds.). New York: Oxford University Press
    • Rheinfrank, John J., William R. Hartman, and Arnold Wasserman 1992 "Design for usability: Crafting a strategy for the design of a new generation of Xerox copiers." In P.S. Adler and T. W. Winograd (eds.), Usability: Turning Technologies into Tools: 15-40. New York: Oxford University Press.
    • (1992) Usability: Turning Technologies into Tools , pp. 15-40
    • Rheinfrank, J.J.1    Hartman, W.R.2    Wasserman, A.3
  • 102
    • 84925911451 scopus 로고
    • Characteristics of departments, positions and individuals: Contexts for attitudes and behavior
    • Rousseau, Denise M. 1978 "Characteristics of departments, positions and individuals: Contexts for attitudes and behavior." Administrative Science Quarterly, 23: 521-540.
    • (1978) Administrative Science Quarterly , vol.23 , pp. 521-540
    • Rousseau, D.M.1
  • 103
    • 0024760663 scopus 로고
    • Perceived locus of causality and internalization: Examining reasons for acting in two domains
    • Ryan, R. M., and J. P. Connell 1989 "Perceived locus of causality and internalization: Examining reasons for acting in two domains." Journal of Personality and Social Psychology, 57: 749-761.
    • (1989) Journal of Personality and Social Psychology , vol.57 , pp. 749-761
    • Ryan, R.M.1    Connell, J.P.2
  • 105
    • 0011589607 scopus 로고
    • Skill-based design: Productivity, learning and organizational effectiveness
    • Paul S. Adler and Terry A. Winograd (eds.). New York: Oxford University Press
    • Salzman, Harold 1992 "Skill-based design: Productivity, learning and organizational effectiveness." In Paul S. Adler and Terry A. Winograd (eds.), Usability: Turning Technologies into Tools: 66-95. New York: Oxford University Press.
    • (1992) Usability: Turning Technologies into Tools , pp. 66-95
    • Salzman, H.1
  • 107
    • 0000950825 scopus 로고
    • Technology and structure: An organization-level perspective
    • Paul S. Goodman, Lee S. Sproull, and Associates. San Francisco: Jossey-Bass
    • Scott, W. Richard 1990 "Technology and structure: An organization-level perspective." In Paul S. Goodman, Lee S. Sproull, and Associates, Technology and Organizations: 109-143. San Francisco: Jossey-Bass.
    • (1990) Technology and Organizations , pp. 109-143
    • Scott, W.R.1
  • 109
    • 0001702282 scopus 로고
    • Role conflict, role ambiguity, and organizational climate in a public accounting firm
    • Senatra, Phillip T. 1980 "Role conflict, role ambiguity, and organizational climate in a public accounting firm." Accounting Review, 55: 594-603.
    • (1980) Accounting Review , vol.55 , pp. 594-603
    • Senatra, P.T.1
  • 110
    • 0001593514 scopus 로고
    • Perception of bureaucracy and changing job satisfaction: A longitudinal analysis
    • Snizek, William E., and Jerri Hayes Bullard 1983 "Perception of bureaucracy and changing job satisfaction: A longitudinal analysis." Organizational Behavior and Human Performance, 32: 275-287.
    • (1983) Organizational Behavior and Human Performance , vol.32 , pp. 275-287
    • Snizek, W.E.1    Bullard, J.H.2
  • 111
    • 0011649344 scopus 로고
    • Software factories
    • Soat, John 1991 "Software factories." Information Week, July 22: 22, 28
    • (1991) Information Week , vol.JULY 22 , pp. 22
    • Soat, J.1
  • 112
    • 0026686885 scopus 로고
    • Physician satisfaction, professional characteristics, and behavior formalization in hospitals
    • Stevens, Fred, Joseph Diedriks, and Hans Philipsen 1992 "Physician satisfaction, professional characteristics, and behavior formalization in hospitals." Social Science and Medicine, 35(3): 295-303.
    • (1992) Social Science and Medicine , vol.35 , Issue.3 , pp. 295-303
    • Stevens, F.1    Diedriks, J.2    Philipsen, H.3
  • 116
    • 0000172638 scopus 로고
    • Toward a strategy of eliciting employee commitment based on policies of mutuality
    • Richard E. Walton and Paul R. Lawrence (eds.). Boston: Harvard Business School Press
    • Walton, Richard E. 1985 "Toward a strategy of eliciting employee commitment based on policies of mutuality." In Richard E. Walton and Paul R. Lawrence (eds.), HRM Trends and Challenges: 119-218. Boston: Harvard Business School Press.
    • (1985) HRM Trends and Challenges , pp. 119-218
    • Walton, R.E.1
  • 119
    • 0003953213 scopus 로고
    • Berkeley, CA: University of California Press
    • 1978 Economy and Society. Berkeley, CA: University of California Press.
    • (1978) Economy and Society


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.