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Volumn 153, Issue , 2013, Pages 1-23

A literature review on business process management, business process reengineering, and business process innovation

Author keywords

Business process; Innovation; Literature review; Management; Reengineering

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; COMPUTER SUPPORTED COOPERATIVE WORK; ENTERPRISE RESOURCE MANAGEMENT; GEOGRAPHICAL REGIONS; INDUSTRIAL RESEARCH; INNOVATION; MANAGEMENT;

EID: 84978718843     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-41638-5_1     Document Type: Conference Paper
Times cited : (41)

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