Critical success factors for implementing lean production: The effect of contingencies

International Journal of Production Research

Volumn 54, Issue 8, 2016, Pages 2433-2448

  Netland, Torbjørn H ^a  

^a NORWEGIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Norway)

Author keywords

continuous improvement; critical success factors; lean production

Indexed keywords

MANAGERS; SURVEYS;

CONTINGENCY THEORY; CONTINUOUS IMPROVEMENTS; CRITICAL SUCCESS FACTOR; LEAN IMPLEMENTATION; MULTI-NATIONAL COMPANIES; NATIONAL CULTURES; SUCCESS FACTORS;

LEAN PRODUCTION;

EID: 84945237060     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207543.2015.1096976     Document Type: Article

References (90)

1. Achanga, P., E. Shehab, R. Roy, and, G. Nelder. 2006. Critical Success Factors for Lean Implementation within SMEs. Journal of Manufacturing Technology Management 17 (4): 460-471
2. Ahire, S. L., D. Y. Golhar, and, M. A. Waller. 1996. Development and Validation of TQM Implementation Constructs. Decision Sciences 27 (1): 23-56. 10.1111/deci.1996.27.issue-1
3. Åhlström, P. 1998. Sequences in the Implementation of Lean Production. European Management Journal 16 (3): 327-334. 10.1016/S0263-2373(98)00009-7
4. Ahuja, I. P. S., and, J. S. Khamba. 2008. Total Productive Maintenance: Literature Review and Directions. International Journal of Quality & Reliability Management 25 (7): 709-756
5. Aiken, C., and, S. Keller. 2009. The Irrational Side of Change Management. McKinsey Quarterly 2 (Jun.): 100-109
6. Antony, J., F. J. Antony, K. Maneesh, and, C. B. Rae. 2007. Six Sigma in Service Organisations: Benefits, Challenges and Difficulties, Common Myths, Empirical Observations and Success Factors. The International Journal of Quality & Reliability Management 24 (3): 294-311
7. Balakrishnan, N., V. Voinov, and, M. S. Nikulin. 2013. Chi-squared Goodness of Fit Tests with Applications. Waltham, MA: Academic Press, Elsevier
8. Bamber, C. J., J. M. Sharp, and, M. T. Hides. 1999. Factors Affecting Successful Implementation of Total Productive Maintenance. Journal of Quality in Maintenance Engineering 5 (3): 162-181. 10.1108/13552519910282601
9. Banuelas Coronado, R., and, J. Antony. 2002. Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organisations. The TQM Magazine 14 (2): 92-99. 10.1108/09544780210416702
10. Bateman, N. 2005. Sustainability: The Elusive Element of Process Improvement. International Journal of Operations & Production Management 25 (3-4): 261-276
11. Beer, M., and, N. Nohria. 2001. Cracking the Code of Change. Harvard Business Review, 78 (3): 133-141
12. Black, J. T. 2007. Design Rules for Implementing the Toyota Production System. International Journal of Production Research 45 (16): 3639-3664. 10.1080/00207540701223469
13. Black, S. A., and, L. J. Porter. 1996. Identification of the Critical Factors of TQM. Decision Sciences 27 (1): 1-21. 10.1111/deci.1996.27.issue-1
14. Bortolotti, T., S. Boscari, and, P. Danese. 2015. Successful Lean Implementation: Organizational Culture and Soft Lean Practices. International Journal of Production Economics 160: 182-201. 10.1016/j.ijpe.2014.10.013
15. Boynton, A. C., and, R. W. Zmud. 1984. An Assessment of Critical Success Factors. Sloan Management Review 25 (4): 17-27
16. Brady, J. E., and, T. T. Allen. 2006. Six Sigma Literature: A Review and Agenda for Future Research. Quality and Reliability Engineering International 22 (3): 335-367. 10.1002/(ISSN)1099-1638
17. Brah, S. A., and, W. K. Chong. 2004. Relationship between Total Productive Maintenance and Performance. International Journal of Production Research 42 (12): 2383-2401. 10.1080/00207540410001661418
18. Brun, A. 2011. Critical Success Factors of Six Sigma Implementations in Italian Companies. International Journal of Production Economics 131 (1): 158-164. 10.1016/j.ijpe.2010.05.008
19. Chang, D., and, S. M. Lee. 1996. The Impact of Critical Success Factors of JIT Implementation on Organizational Performance. Production Planning & Control 7 (3): 329-338
20. Cochran, W. G. 1952. The χ 2 Test of Goodness of Fit. The Annals of Mathematical Statistics 23 (3): 315-345. 10.1214/aoms/1177729380
21. Cotte, P., A. Farber, A. Merchant, P. Paranikas, and, H. L. Sirkin. 2008. Getting More from Lean. Boston, MA: BCG
22. Crosby, P. 1979. Quality is Free: The Art of Making Quality Certain. New York: Mc Graw Hill
23. Davies, A. J., and, A. K. Kochhar. 2002. Manufacturing Best Practice and Performance Studies: A Critique. International Journal of Operations & Production Management 22 (3): 289-305
24. Dayton, N. A. 2001. Total Quality Management Critical Success Factors, a Comparison: The UK versus the USA. Total Quality Management 12 (3): 293-298. 10.1080/09544120120034447
25. Deming, W. E. 1986. Out of the Crisis: Quality, Productivity and Competitive Position. Cambridge: Cambridge University Press
26. Donaldson, L. 2001. The Contingency Theory of Organizations. Thousand Oaks, CA: Sage. 10.4135/9781452229249
27. Easton, G. S., and, E. D. Rosenzweig. 2012. The Role of Experience in Six Sigma Project Success: An Empirical Analysis of Improvement Projects. Journal of Operations Management 30 (7-8): 481-493. 10.1016/j.jom.2012.08.002
28. Furlan, A., A. Vinelli, and, G. Dal Pont. 2011. Complementarity and Lean Manufacturing Bundles: An Empirical Analysis. International Journal of Operations & Production Management 31 (8): 835-850
29. Goyal, S. K., and, S. G. Deshmukh. 1992. A Critique of the Literature on Just-in-Time Manufacturing. International Journal of Operations & Production Management 12 (1): 18-28
30. Gwet, K. L. 2012. Handbook of Inter-rater Reliability: The Definitive Guide to Measuring the Extent of Agreement among Raters. Gaithersburg, MD: Advanced Analytics, LLC
31. Henderson, K. M., and, J. R. Evans. 2000. Successful Implementation of Six Sigma: Benchmarking General Electric Company. Benchmarking: An International Journal 7 (4): 260-282. 10.1108/14635770010378909
32. Hines, P., P. Found, G. Griffiths, and, R. Harrison. 2011. Staying Lean. New York: Productivity Press. 10.1201/b10492
33. Hofstede, G., and, G. J. Hofstede. 2005. Cultures and Organizations: Software of the Mind. New York: McGraw-Hill
34. Holweg, M. 2007. The Genealogy of Lean Production. Journal of Operations Management 25 (2): 420-437. 10.1016/j.jom.2006.04.001
35. Ishikawa, K. 1985. What is Total Quality Control? The Japanese Way. Englewood Cliffs, NJ: Prentice-Hall
36. Jasti, N. V. K., and, R. Kodali. 2015. Lean Production: Literature Review and Trends. International Journal of Production Research 53 (3): 867-885
37. Jayaram, J., S. L. Ahire, and, P. Dreyfus. 2010. Contingency Relationships of Firm Size, TQM Duration, Unionization, and Industry Context on TQM Implementation-A Focus on Total Effects. Journal of Operations Management 28 (4): 345-356. 10.1016/j.jom.2009.11.009
38. Juran, J. M. 1988. Juran on Planning for Quality. New York: Free Press
39. Karuppusami, G., and, R. Gandhinathan. 2006. Pareto Analysis of Critical Success Factors of Total Quality Management. The TQM Magazine 18 (4): 372-385. 10.1108/09544780610671048
40. Kotter, J. P. 1995. Leading Change: Why Transformation Efforts Fail. Harvard Business Review 73 (2): 59-67
41. Krafcik, J. F. 1988. Triumph of the Lean Production System. Sloan Management Review 30 (1): 41-51
42. Kull, T. J., and, J. G. Wacker. 2010. Quality Management Effectiveness in Asia: The Influence of Culture. Journal of Operations Management 28 (3): 223-239. 10.1016/j.jom.2009.11.003
43. Kumar, M., J. Antony, and, M. K. Tiwari. 2011. Six Sigma Implementation Framework for SMEs-A Roadmap to Manage and Sustain the Change. International Journal of Production Research 49 (18): 5449-5467. 10.1080/00207543.2011.563836
44. Kwak, Y. H., and, F. T. Anbari. 2006. Benefits, Obstacles, and Future of Six Sigma Approach. Technovation 26 (5-6): 708-715. 10.1016/j.technovation.2004.10.003
45. Lagrosen, S. 2003. Exploring the Impact of Culture on Quality Management. International Journal of Quality & Reliability Management 20 (4): 473-487
46. Liker, J. K. 2004. The Toyota Way: 14 Management Principles from the Worlds Greatest Manufacturer. New York: McGraw-Hill
47. Liker, J. K., and, M. Hoseus. 2008. Toyota Culture: The Heart and Soul of the Toyota Way. New York: McGraw-Hill
48. Losonci, D., K. Demeter, and, I. Jenei. 2011. Factors Influencing Employee Perceptions in Lean Transformations. International Journal of Production Economics 131 (1): 30-43. 10.1016/j.ijpe.2010.12.022
49. Lucey, J., N. Bateman, and, P. Hines. 2005. Why Major Lean Transitions Have Not Been Sustained. Management Services 49 (2): 9-13
50. Mackelprang, A. W., and, A. Nair. 2010. Relationship between Just-in-Time Manufacturing Practices and Performance: A Meta-Analytic Investigation. Journal of Operations Management 28 (4): 283-302. 10.1016/j.jom.2009.10.002
51. Manville, G., R. Greatbanks, R. Krishnasam, and, D. W. Parker. 2012. Critical Success Factors for Lean Six Sigma Programmes: A View from Middle Management. International Journal of Quality & Reliability Management 29 (1): 7-20
52. Marodin, G. A., and, T. A. Saurin. 2013. Implementing Lean Production Systems: Research Areas and Opportunities for Future Studies. International Journal of Production Research 51 (22): 6663-6680. 10.1080/00207543.2013.826831
53. Marodin, G. A., and, T. A. Saurin. 2015. Managing Barriers to Lean Production Implementation: Context Matters. International Journal of Production Research 53 (13): 3947 -3962
54. Mehra, S., and, R. A. Inman. 1992. Determining the Critical Elements of Just-in-Time Implementation. Decision Sciences 23 (1): 160-174. 10.1111/deci.1992.23.issue-1
55. Motwani, J. 2001. Critical Factors and Performance Measures of TQM. The TQM Magazine 13 (4): 292-300. 10.1108/13683040010362300
56. Naor, M., K. Linderman, and, R. Schroeder. 2010. The Globalization of Operations in Eastern and Western Countries: Unpacking the Relationship between National and Organizational Culture and Its Impact on Manufacturing Performance. Journal of Operations Management 28 (3): 194-205. 10.1016/j.jom.2009.11.001
57. Näslund, D. 2008. Lean, Six Sigma and Lean Sigma: Fads or Real Process Improvement Methods? Business Process Management Journal 14 (3): 269-287. 10.1108/14637150810876634
58. Näslund, D. 2013. Lean and Six Sigma-Critical Success Factors Revisited. International Journal of Quality and Service Sciences 5 (1): 86-100
59. Netland, T. H. 2013. Exploring the Phenomenon of Company-specific Production Systems: One-best-way or Own-best-way? International Journal of Production Research 51 (4): 1084-1097. 10.1080/00207543.2012.676686
60. Netland, T. H., and, A. Aspelund. 2014. Multi-plant Improvement Programmes: A Literature Review and Research Agenda. International Journal of Operations & Production Management 34 (3): 390-418
61. Netland, T., and, K. Ferdows. 2014. What to Expect from a Corporate Lean Program. MIT Sloan Management Review 55 (Summer): 83-89
62. Newman, K. L., and, S. D. Nollen. 1996. Culture and Congruence: The Fit between Management Practices and National Culture. Journal of International Business Studies 27 (4): 753-779. 10.1057/palgrave.jibs.8490152
63. Nitin, S., K. Dinesh, and, S. T. Paul. 2011. TQM for Manufacturing Excellence: Factors Critical to Success. Journal of Applied Engineering Research, Dindigul 2 (1): 219-233
64. Pay, R. 2008. Everybodys Jumping on the Lean Bandwagon, but Many Are Being Taken for a Ride. Industry Week, March 1, 2008
65. Porter, L. J., and, A. J. Parker. 1993. Total Quality Management-The Critical Success Factors. Total Quality Management 4 (1): 13-22. 10.1080/09544129300000003
66. Powell, D., J. Riezebos, and, J. O. Strandhagen. 2012. Lean Production and ERP Systems in Small-And Medium-sized Enterprises: ERP Support for Pull Production. International Journal of Production Research 51 (2): 395-409
67. Power, D., T. Schoenherr, and, D. Samson. 2010. The Cultural Characteristic of Individualism/Collectivism: A Comparative Study of Implications for Investment in Operations between Emerging Asian and Industrialized Western Countries. Journal of Operations Management 28 (3): 206-222. 10.1016/j.jom.2009.11.002
68. Ramarapu, N. K., S. Mehra, and, M. N. Frolick. 1995. A Comparative Analysis and Review of JIT Implementation Research. International Journal of Operations & Production Management 15 (1): 38-49
69. Saraph, J. V., P. G. Benson, and, R. G. Schroeder. 1989. An Instrument for Measuring the Critical Factors of Quality Management. Decision Sciences 20 (4): 810-829. 10.1111/deci.1989.20.issue-4
70. Scherrer-Rathje, M., T. A. Boyle, and, P. Deflorin. 2009. Lean, Take Two! Reflections from the Second Attempt at Lean Implementation. Business Horizons 52 (1): 79-88. 10.1016/j.bushor.2008.08.004
71. Schonberger, R. 2008. Best Practices in Lean Six Sigma Process Improvement: A Deeper Look. Hoboken, NJ: Wiley
72. Schroeder, R. G., K. Linderman, C. Liedtke, and, A. S. Choo. 2008. Six Sigma: Definition and Underlying Theory. Journal of Operations Management 26 (4): 536-554. 10.1016/j.jom.2007.06.007
73. Shah, R., and, P. T. Ward. 2003. Lean Manufacturing: Context, Practice Bundles, and Performance. Journal of Operations Management 21 (2): 129-149. 10.1016/S0272-6963(02)00108-0
74. Sharp, V. F. 1979. Statistics for the Social Sciences. Boston, MA: Little, Brown
75. Sila, I., and, M. Ebrahimpour. 2003. Examination and Comparison of the Critical Factors of Total Quality Management (TQM) across Countries. International Journal of Production Research 41 (2): 235-268. 10.1080/0020754021000022212
76. Sousa, R., and, C. A. Voss. 2001. Quality Management: Universal or Context Dependent? Production and Operations Management 10 (4): 383-404
77. Sousa, R., and, C. A. Voss. 2008. Contingency Research in Operations Management Practices. Journal of Operations Management 26 (6): 697-713. 10.1016/j.jom.2008.06.001
78. Swamidass, P. M. 2007. The Effect of TPS on US Manufacturing during 1981-1998: Inventory Increased or Decreased as a Function of Plant Performance. International Journal of Production Research 45 (16): 3763-3778. 10.1080/00207540701223675
79. Swink, M., and, B. W. Jacobs. 2012. Six Sigma Adoption: Operating Performance Impacts and Contextual Drivers of Success. Journal of Operations Management 30 (6): 437-453. 10.1016/j.jom.2012.05.001
80. Taylor, W. A., and, G. H. Wright. 2003. A Longitudinal Study of TQM Implementation: Factors Influencing Success and Failure. Omega 31 (2): 97-111. 10.1016/S0305-0483(03)00017-3
81. Trkman, P. 2010. The Critical Success Factors of Business Process Management. International Journal of Information Management 30 (2): 125-134. 10.1016/j.ijinfomgt.2009.07.003
82. Vecchi, A., and, L. Brennan. 2011. Quality Management: A Cross-cultural Perspective Based on the GLOBE Framework. International Journal of Operations & Production Management 31 (5): 527-553
83. Vinodh, S., and, D. Joy. 2011. Structural Equation Modelling of Lean Manufacturing Practices. International Journal of Production Research 50 (6): 1598-1607
84. Wali, A. A., S. G. Deshmukh, and, A. D. Gupta. 2003. Critical Success Factors of TQM: A Select Study of Indian Organizations. Production Planning & Control 14 (1): 3-14
85. White, R. E., J. N. Pearson, and, J. R. Wilson. 1999. JIT Manufacturing: A Survey of Implementations in Small and Large U.S. Manufacturers. Management Science 45 (1): 1-15. 10.1287/mnsc.45.1.1
86. Wiengarten, F., B. Fynes, M. Pagell, and, S. De Búrca. 2011. Exploring the Impact of National Culture on Investments in Manufacturing Practices and Performance. International Journal of Operations & Production Management 31 (5): 554-578
87. Womack, J. P., and, D. T. Jones. 1996. Lean Thinking: Banish Waste and Create Wealth in Your Corporation. New York: Free Press
88. Womack, J. P., D. T. Jones, and, D. Roos. 1990. The Machine that Changed the World. New York: Rawson Associates
89. Yusof, S. R. M., and, E. Aspinwall. 1999. Critical Success Factors for Total Quality Management Implementation in Small and Medium Enterprises. Total Quality Management 10 (4-5): 803-809. 10.1080/0954412997839
90. Yusof, S. R. M., and, E. Aspinwall. 2000. A Conceptual Framework for TQM Implementation for SMEs. The TQM Magazine 12 (1): 31-37. 10.1108/09544780010287131