A longitudinal study of TQM implementation: Factors influencing success and failure

Omega

Volumn 31, Issue 2, 2003, Pages 97-111

  Taylor, W A ^a   Wright, G H ^b  

^a BRADFORD UNIVERSITY SCHOOL OF MANAGEMENT   (United Kingdom)

^b LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

Failure; Implementation process; Longitudinal study; Success; Total Quality Management

Indexed keywords

HUMAN RESOURCE MANAGEMENT;

CUSTOMERBASE; IMPLEMENTATION PROCESS; LONGITUDINAL RESEARCH; LONGITUDINAL STUDY; POTENTIAL BENEFITS; RESEARCH STUDIES; SENIOR MANAGERS; STRATEGIC PLANNING PROCESS; SUCCESS; TQM IMPLEMENTATION;

TOTAL QUALITY MANAGEMENT;

EID: 0037397977     PISSN: 03050483     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0305-0483(03)00017-3     Document Type: Article

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