-
3
-
-
84931588097
-
-
APO
-
APO. 2014. "APO Mission 2014." http://www.apo-tokyo.org/about/mission.html.
-
(2014)
APO Mission 2014
-
-
-
4
-
-
17744365180
-
The use of quality management tools and techniques: A study of application in everyday situations
-
Bamford, David R., and Richard W. Greatbanks. 2005. "The Use of Quality Management Tools and Techniques: A Study of Application in Everyday Situations." International Journal of Quality & Reliability Management 22 (4): 376-392. doi:10.1108/02656710510591219.
-
(2005)
International Journal of Quality & Reliability Management
, vol.22
, Issue.4
, pp. 376-392
-
-
Bamford David, R.1
Greatbanks, R.W.2
-
6
-
-
33947407161
-
The current state of six sigma application in services
-
Chakrabarty, Ayon, and Kay Chuan Tan. 2007. "The Current State of Six Sigma Application in Services." Managing Service Quality 17 (2): 194-208. doi:10.1108/0960452071 0735191.
-
(2007)
Managing Service Quality 17
, vol.2
, Issue.194-208
, pp. 0735191
-
-
Ayon, C.1
Tan, K.C.2
-
7
-
-
84911970958
-
The irs is embracing private-sector management techniques to solve its problems
-
Chen, Al Y. S, and B. Roby Sawyers. 1994. "The IRS is Embracing Private-sector Management Techniques to Solve Its Problems." Journal of Accountancy 178 (1): 77-80.
-
(1994)
Journal of Accountancy
, vol.178
, Issue.1
, pp. 77-80
-
-
Chen Al, Y.S.1
Roby Sawyers, B.2
-
8
-
-
47549102402
-
Investigating corporate social responsibility in supply chains: A sme perspective
-
Ciliberti, F., P. Pontrandolfo, and B. Scozzi. 2008. "Investigating Corporate Social Responsibility in Supply Chains: A SME Perspective." Journal of Cleaner Production 16: 1579-1588.
-
(2008)
Journal of Cleaner Production
, vol.16
, pp. 1579-1588
-
-
Ciliberti, F.1
Pontrandolfo, P.2
Scozzi, B.3
-
9
-
-
84885634306
-
Quality management and performance: A comparison between the uk and turkey
-
Clegg, Ben, Roya Gholami, and Mine Omurgonulsen. 2013. "Quality Management and Performance: A Comparison between the UK and Turkey." Production Planning & Control 24 (12): 1015-1031. doi:10.1080/09537287.2011.642486.
-
(2013)
Production Planning & Control
, vol.24
, Issue.12
, pp. 1015-1031
-
-
Ben, C.1
Gholami, R.2
Omurgonulsen, M.3
-
12
-
-
33847155576
-
Improvement methods in uk and mexican construction industries: A comparison
-
Delgado-Hernandez, David Joaquin, and Elaine Aspinwall. 2007. "Improvement Methods in UK and Mexican Construction Industries: A Comparison." Quality and Reliability Engineering International 23 (1): 59-70. doi:10.1002/qre.814.
-
(2007)
Quality and Reliability Engineering International
, vol.23
, Issue.1
, pp. 59-70
-
-
Delgado-Hernandez, D.J.1
Aspinwall, E.2
-
14
-
-
84986131295
-
Addressing icts skill challenges in smes: Insights from three country investigations
-
Duan, Y., A. Mullins, D. Hamblin, S. Stanek, H. Sroka, V. Machado, and J. Araujo. 2002. "Addressing ICTs Skill Challenges in SMEs: Insights from Three Country Investigations." Journal of European Industrial Training 26 (9): 430-441.
-
(2002)
Journal of European Industrial Training
, vol.26
, Issue.9
, pp. 430-441
-
-
Duan, Y.1
Mullins, A.2
Hamblin, D.3
Stanek, S.4
Sroka, H.5
Machado, V.6
Araujo, J.7
-
15
-
-
84911971513
-
-
Cardiff: Lean Enterprise Research Centre, Cardiff Business School, Cardiff University
-
Esain, A., S. Lethbridge, and S. Elias. 2011. Business Improvement Approaches in Public Sector in Wales. Cardiff: Lean Enterprise Research Centre, Cardiff Business School, Cardiff University.
-
(2011)
Business Improvement Approaches in Public Sector in Wales
-
-
Esain, A.1
Lethbridge, S.2
Elias, S.3
-
16
-
-
0141686405
-
When small companies implement big systems
-
Eshelman, R., P. Juras, and T. Taylor. 2001. "When Small Companies Implement Big Systems." Strategic Finance 82 (8): 28-33.
-
(2001)
Strategic Finance
, vol.82
, Issue.8
, pp. 28-33
-
-
Eshelman, R.1
Juras, P.2
Taylor, T.3
-
17
-
-
84931560092
-
-
European Union. Small and Medium-sized Enterprises (SME) Accessed September 17 2012
-
European Union. Small and Medium-sized Enterprises (SME). 2012 "What is an SME." Accessed September 17 2012. http://ec.europa.eu/enterprise/policies/sme/facts-figures-Analy sis/sme-definition/index-en.htm
-
(2012)
What Is An SME
-
-
-
20
-
-
77952842248
-
Investigating total quality management practice's inter-relationships in iso 9001:2000 certified organisations
-
Fotopoulos, Christos V., Evangelos L. Psomas, and Fotis K. Vouzas. 2010. "Investigating Total Quality Management Practice's Inter-relationships in ISO 9001:2000 Certified Organisations." Total Quality Management & Business Excellence 21 (5): 503-515. doi:10.1080/14783363.2010.481512.
-
(2010)
Total Quality Management & Business Excellence
, vol.21
, Issue.5
, pp. 503-515
-
-
Fotopoulos Christos, V.1
Psomas, E.L.2
Vouzas, F.K.3
-
21
-
-
85055296842
-
Reconciliation of total quality management and traditional performance improvement tools
-
Glaser, Mark. 1993. "Reconciliation of Total Quality Management and Traditional Performance Improvement Tools." Public Productivity & Management Revie 16 (4): 379-386.
-
(1993)
Public Productivity & Management Revie
, vol.16
, Issue.4
, pp. 379-386
-
-
Glaser, M.1
-
22
-
-
0038507747
-
Quality circles: Journey of an asian public enterprise
-
Goh, Mark. 2000. "Quality Circles: Journey of an Asian Public Enterprise." International Journal of Quality & Reliability Management 17 (7): 784-799. doi:10.1108/02656710010319829.
-
(2000)
International Journal of Quality & Reliability Management
, vol.17
, Issue.7
, pp. 784-799
-
-
Goh, M.1
-
23
-
-
2042447043
-
Process improvement within a hr division at a uk police force
-
Greasley, Andrew. 2004. "Process Improvement within a HR Division at a UK Police Force." International Journal of Operations & Production Management 24 (3): 230-240. doi:10.1108/01443570410519015.
-
(2004)
International Journal of Operations & Production Management
, vol.24
, Issue.3
, pp. 230-240
-
-
Greasley, A.1
-
24
-
-
67349243355
-
Corporate social responsibility for developing country multinational corporations: Lost war in pertaining global competitiveness?"
-
Gulger, P., and J. Shi. 2009. "Corporate Social Responsibility for Developing Country Multinational Corporations: Lost War in Pertaining Global Competitiveness?" Journal of Business Ethics 87: 3-24.
-
(2009)
Journal of Business Ethics
, vol.87
, pp. 3-24
-
-
Gulger, P.1
Shi, J.2
-
25
-
-
27644454391
-
Quality management in service firms: Sustaining structures of total quality service
-
Gupta, Atul, Jason C. McDaniel, and S. Kanthi Herath. 2005. "Quality Management in Service Firms: Sustaining Structures of Total Quality Service." Managing Service Quality 15 (4): 389-402. doi:10.1108/09604520510606853.
-
(2005)
Managing Service Quality
, vol.15
, Issue.4
, pp. 389-402
-
-
Gupta, A.1
McDaniel, J.C.2
Herath, S.K.3
-
26
-
-
0035342175
-
Firm characteristics, total quality management, and financial performance
-
Hendricks, Kevin B., and Vinod R. Singhal. 2001. "Firm Characteristics, Total Quality Management, and Financial Performance." Journal of Operations Management 19: 269-285.
-
(2001)
Journal of Operations Management
, vol.19
, pp. 269-285
-
-
Hendricks, K.B.1
Singhal, V.R.2
-
27
-
-
0036270005
-
An empirical investigation of total quality management: A taiwanese case
-
Huang, Y. S., and B. M. T. Lin. 2002. "An Empirical Investigation of Total Quality Management: A Taiwanese Case." The TQM Magazine 14 (3): 172-180.
-
(2002)
The TQM Magazine
, vol.14
, Issue.3
, pp. 172-180
-
-
Huang, Y.S.1
Lin, B.M.T.2
-
28
-
-
0011530388
-
Total quality management contrasts in manufacturing and service industries
-
Huq, Ziaul, and Justin D. Stolen. 1998. "Total Quality Management Contrasts in Manufacturing and Service Industries." International Journal of Quality & Reliability Management 15 (2): 138-161. doi:10.1108/02656719810204757.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.2
, pp. 138-161
-
-
Huq, Z.1
Stolen, J.D.2
-
29
-
-
84931588099
-
-
International Monetary Fund World Economic Outlook Report 2012 Accessed September 13 2012
-
International Monetary Fund. "World Economic Outlook Report 2012." Accessed September 13 2012. http://www.imf. org/external/pubs/ft/weo/2012/01/pdf/text.pdf
-
-
-
-
30
-
-
84878957995
-
Improving operational performance of public hospital in pakistan: A tqm based approach
-
Irfan, S. M., D. M. H. Kee Aamir Ijaz, and M. Awan. 2012. "Improving Operational Performance of Public Hospital in Pakistan: A TQM Based Approach." World Applied Sciences Journal 19 (6): 904-913. doi:10.5829/idosi.wasj.2012.19. 06.1742.
-
(2012)
World Applied Sciences Journal
, vol.19
, Issue.6
, pp. 904-913
-
-
Irfan, S.M.1
Kee Aamir Ijaz, D.M.H.2
Awan, M.3
-
31
-
-
84931588100
-
-
ISO Evolution of ISO 9001 Certificates 2014
-
ISO. "Evolution of ISO 9001 Certificates 2014." http://www. iso.org/iso/home/standards/certification/iso-survey.htm?certifi cate=ISO9001&countrycode=IN-countrypick
-
-
-
-
32
-
-
77955229314
-
Contingency relationships of firm size, tqm duration, unionization, and industry context on tqm implementation-A focus on total effects
-
Jayaram, Jayanth, Sanjay L. Ahire, and Paul Dreyfus. 2010. "Contingency Relationships of Firm Size, TQM Duration, Unionization, and Industry Context on TQM Implementation-A Focus on Total Effects." Journal of Operations Management 28 (4): 345-356. doi:10.1016/j.jom.2009.11.009.
-
(2010)
Journal of Operations Management
, vol.28
, Issue.4
, pp. 345-356
-
-
Jayaram, J.1
Ahire, S.L.2
Dreyfus, P.3
-
33
-
-
84911971915
-
How to analyze your data
-
edited by D. Stengal M. Bhandari and B. Hanson. Stuttgart: Thieme
-
Kohlmann, T., and J. Moock. 2009. "How to Analyze Your Data." In Statistics and Data Management, edited by D. Stengal, M. Bhandari and B. Hanson, 93-110. Stuttgart: Thieme.
-
(2009)
Statistics and Data Management
, pp. 93-110
-
-
Kohlmann, T.1
Moock, J.2
-
35
-
-
77949916356
-
Quality management effectiveness in asia: The influence of culture
-
Kull, T., and J. Wacker. 2010. "Quality Management Effectiveness in Asia: The Influence of Culture." Journal of Operations Management 28 (3): 223-239.
-
(2010)
Journal of Operations Management
, vol.28
, Issue.3
, pp. 223-239
-
-
Kull, T.1
Wacker, J.2
-
36
-
-
78650416332
-
Clusters, chains and compliance: Corporate social responsibility and governance in football manufacturing in south asia
-
Lund-Thomsen, P., and K. Nadvi. 2010. "Clusters, Chains and Compliance: Corporate Social Responsibility and Governance in Football Manufacturing in South Asia." Journal of Business Ethics 93: 201-222.
-
(2010)
Journal of Business Ethics
, vol.93
, pp. 201-222
-
-
Lund-Thomsen, P.1
Nadvi, K.2
-
40
-
-
84866306311
-
Improving productivity in indian smes
-
Mathur, Alok, M. L. Mittal, and Govind Sharan Dangayach. 2012. "Improving Productivity in Indian SMEs." Production Planning & Control 23 (10-11): 754-768. doi:10.1080/09537287.2011.642150.
-
(2012)
Production Planning & Control
, vol.23
, Issue.10-11
, pp. 754-768
-
-
Mathur, A.1
Mittal, M.L.2
Dangayach, G.S.3
-
41
-
-
84986172424
-
Sme and large organisation perceptions of knowledge management: Comparisons and contrasts
-
McAdam, R., and R. Reid. 2001. "SME and Large Organisation Perceptions of Knowledge Management: Comparisons and Contrasts." Journal of Knowledge Management 5 (3): 231-241.
-
(2001)
Journal of Knowledge Management
, vol.5
, Issue.3
, pp. 231-241
-
-
McAdam, R.1
Reid, R.2
-
44
-
-
84986083378
-
E-relationships-emergence and the small firm
-
O'Toole, T. 2003. "E-Relationships-Emergence and the Small Firm." Marketing Intelligence & Planning 21 (2): 115-122.
-
(2003)
Marketing Intelligence & Planning
, vol.21
, Issue.2
, pp. 115-122
-
-
O'Toole, T.1
-
45
-
-
84931572765
-
Total quality management
-
edited by M. Seaver. Aldershot: Gower
-
Oakland, J. S. 2003. "Total Quality Management." In Gower Handbook of Quality Management, edited by M. Seaver, 463-475. Aldershot: Gower.
-
(2003)
Gower Handbook of Quality Management
, pp. 463-475
-
-
Oakland, J.S.1
-
46
-
-
84871303059
-
Does tqm improve employees' quality of work life? Empirical evidence from malaysia's manufacturing firms
-
Ooi, Keng-Boon, Voon-Hsien Lee, Alain Yee-Loong Chong, and Binshan Lin. 2013. "Does TQM Improve Employees' Quality of Work Life? Empirical Evidence from Malaysia's Manufacturing Firms." Production Planning & Control 24 (1): 72-89. doi:10.1080/09537287.2011.599344.
-
(2013)
Production Planning & Control
, vol.24
, Issue.1
, pp. 72-89
-
-
Ooi, K.-B.1
Lee, V.-H.2
Yee-Loong Chong, A.3
Lin, B.4
-
47
-
-
79959227927
-
Core process management practices, quality tools and quality improvement in iso 9001 certified manufacturing companies
-
Psomas, Evangelos L., Christos V. Fotopoulos, and Dimitrios P. Kafetzopoulos. 2011. "Core Process Management Practices, Quality Tools and Quality Improvement in ISO 9001 Certified Manufacturing Companies." Business Process Management Journal 17 (3): 437-460. doi:10.1108/14637151111136360.
-
(2011)
Business Process Management Journal
, vol.17
, Issue.3
, pp. 437-460
-
-
Psomas, E.L.1
Fotopoulos, C.V.2
Kafetzopoulos, D.P.3
-
48
-
-
78049509049
-
Dissemination and adoption of quality management in china: Case studies of shanghai manufacturing industries
-
Qui, Yun, and James D. T. Tannock. 2010. "Dissemination and Adoption of Quality Management in China: Case studies of Shanghai Manufacturing Industries." International Journal of Quality & Reliability Management 27 (9): 1067-1081. doi:10.1108/02656711011084846.
-
(2010)
International Journal of Quality & Reliability Management
, vol.27
, Issue.9
, pp. 1067-1081
-
-
Qui, Y.1
Tannock, J.D.T.2
-
51
-
-
0036058159
-
Tqm implementation in a public sector entity in fiji public sector reform, commercialization, and institutionalism
-
Sharma, Umesh, and Zahirul Hoque. 2002. "TQM Implementation in a Public Sector Entity in Fiji Public Sector Reform, Commercialization, and Institutionalism." The International Journal of Public Sector Management 15 (5): 340-360.
-
(2002)
The International Journal of Public Sector Management
, vol.15
, Issue.5
, pp. 340-360
-
-
Sharma, U.1
Hoque, Z.2
-
52
-
-
31444432541
-
Linkages between total quality management and organisational performance: An empirical study for indian industry
-
Shrivastava, R. L., R. P. Mohanty, and R. R. Lakhe. 2006. "Linkages between Total Quality Management and Organisational Performance: An Empirical Study for Indian Industry." Production Planning & Control 17 (1): 13-30. doi:10.1080/09537280500324265.
-
(2006)
Production Planning & Control
, vol.17
, Issue.1
, pp. 13-30
-
-
Shrivastava, R.L.1
Mohanty, R.P.2
Lakhe, R.R.3
-
55
-
-
0031652368
-
The use of quality tools and techniques in product introduction: An assessment methodology
-
Spring, M., R. McQuater, K. Swift, B. Dale, and J. Booker. 1998. "The Use of Quality Tools and Techniques in Product Introduction: An Assessment Methodology." The TQM Magazine 10 (1): 45-50. doi:10.1108/09544789810197855.
-
(1998)
The TQM Magazine
, vol.10
, Issue.1
, pp. 45-50
-
-
Spring, M.1
McQuater, R.2
Swift, K.3
Dale, B.4
Booker, J.5
-
57
-
-
32144437108
-
Implementation and impact of performance measures in two smes in central scotland
-
Turner, T. J., U. S. Bititci, and S. S. Nudurupati. 2005. "Implementation and Impact of Performance Measures in Two SMEs in Central Scotland." Production Planning & Control 16 (2): 135-151. doi:10.1080/0953728051233133048.
-
(2005)
Production Planning & Control
, vol.16
, Issue.2
, pp. 135-151
-
-
Turner, T.J.1
Bititci, U.S.2
Nudurupati, S.S.3
-
58
-
-
84890456863
-
Implementing lean sigma in an indian rotary switches manufacturing organisation
-
Vinodh, S., S. Vasanth Kumar, and K. E. K. Vimal. 2014. "Implementing Lean Sigma in an Indian Rotary Switches Manufacturing Organisation." Production Planning & Control 25 (4): 288-302. doi:10.1080/09537287.2012.684726.
-
(2014)
Production Planning & Control
, vol.25
, Issue.4
, pp. 288-302
-
-
Vinodh, S.1
Vasanth Kumar, S.2
Vimal, K.E.K.3
-
59
-
-
0037278131
-
Application of value delivery system (vds) and performance benchmarking in flexible business process reengineering
-
Yung, Winco Kam-Chuen, and Danny Ting-Hong Chan. 2003. "Application of Value Delivery System (VDS) and Performance Benchmarking in Flexible Business Process Reengineering." International Journal of Operations & Production Management 23 (3): 300-315. doi:10.1108/014435703104622776.
-
(2003)
International Journal of Operations & Production Management
, vol.23
, Issue.3
, pp. 300-315
-
-
Yung, W.K.-C.1
Ting-Hong Chan, D.2
-
60
-
-
0033715458
-
A conceptual framework for tqm implementation for smes
-
Yusof, S., and E. Aspinwall. 2000. "A Conceptual Framework for TQM Implementation for SMEs." The TQM Magazine 12 (1): 31-37.
-
(2000)
The TQM Magazine
, vol.12
, Issue.1
, pp. 31-37
-
-
Yusof, S.1
Aspinwall, E.2
|