The use of quality tools and techniques in product introduction: An assessment methodology

TQM Magazine

Volumn 10, Issue 1, 1998, Pages 45-50

  Spring, M ^a   McQuater, R ^a   Swift, K ^a   Dale, B ^a   Booker, J ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b UNIVERSITY OF HULL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EDUCATION; INDUSTRIAL RESEARCH; PERSONNEL; PRODUCT DESIGN; PRODUCT DEVELOPMENT; SCHEDULING; QUALITY CONTROL; STATISTICAL METHODS;

CONFORMANCE; QUALITY TOOLS; PRODUCT DEVELOPMENT; ROOT CAUSE ANALYSIS;

TOTAL QUALITY MANAGEMENT;

EID: 0031652368     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789810197855     Document Type: Article

References (11)

1. Booker, J.D., McQuater, R.E., Peters, A.J., Spring, M., Swift, K.G., Dale, B.G., Rogerson, J.H. and Rooney, E.M. (1997), Effective Use of Tools and Techniques in New Product Development, Cranfield University, University of Hull and UMIST publication.
2. Dale, B.G. and McQuater, R.E. (1997), Managing Business Improvement and Quality, Implementing Key tools and Techniques, Blackwell, Oxford.
3. Ishikawa, K. (1976), Guide to Quality Control, Asian Productivity Organisation, Tokyo.
4. Lamb, G.E. and Dale, B.G. (1994), "Quality improvement in research and development: a study", Proceedings of the Institution of Mechanical Engineers, 208 (B4), pp. 253-7.
5. McQuater, R.E. (1995), "Quality management/design: techniques and tools self-assessment methodology", Working Paper 3 TQM: Management of Design/New Product Development, EPSRC GR/K4288, UMIST.
6. McQuater, R.E., Dale, B.G., Boaden, R.J. and Wilcox, M. (1996a), "The effectiveness of quality management tools and techniques: an examination of the key influences in five plants", Proceedings of the Institution of Mechanical Engineers, 210 (B4), pp. 329-30.
7. McQuater, R.E., Dale, B.G., Spring, M., Peters, A.J., Rooney, E.M. and Rogerson, J.H. (1996b), "Total quality management in the management of design and new product development: a case study examination", Proceedings of the 1996 Technology Transfer and Innovation Conference, London, July, pp. 81-6.
8. Peters, A.J, Rooney, E.M. and Rogerson, J.H. (1997), "A framework for improving understanding and implementation of NPDD in SMEs", Workshop Proceeding, Effective Processes for New Product Introduction, Cranfield University, April.
9. Peters, A.J., Rogerson, J.H., Rooney, E.M., McQuater, R.E., Spring, M. and Dale, B.G. (1996), "Management of the new product development process", Proceedings of the 12th Conference of Manufacturing Research, University of Bath, 9-11 September.
10. Straker, D. (1995), A Toolbook for Quality Improvement and Problem Solving, Prentice-Hall, Hemel Hempstead, Herts.
11. Swift, K.G. and Booker, J.D. (1996), "Engineering for conformance", The TQM Magazine, Vol. 8 No. 3, pp. 54-60.