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Volumn 23, Issue 3-4, 2003, Pages 300-315

Application of value delivery system (VDS) and performance benchmarking in flexible business process reengineering

Author keywords

Benchmarking; Business process re engineering; Delivery; Flexibility; Value

Indexed keywords


EID: 0037278131     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/014435703104622776     Document Type: Article
Times cited : (19)

References (17)
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  • 4
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    • Guha, S.1    Kettinger, W.J.2    Teng, J.T.C.3
  • 7
    • 0013237016 scopus 로고
    • Improving your key business processes
    • Jones, C.R. (1994), "Improving your key business processes", TQM Magazine, Vol. 6 No. 2, pp. 25-9.
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    • Jones, C.R.1
  • 8
    • 0000343544 scopus 로고
    • Rethinking the corporation: Core process redesign
    • Kaplan, R.B. and Murdock, L. (1991), "Rethinking the corporation: core process redesign", The McKinsey Quarterly, No. 2.
    • (1991) The McKinsey Quarterly , Issue.2
    • Kaplan, R.B.1    Murdock, L.2
  • 10
    • 0013248647 scopus 로고
    • Integrating the strategy for making organizational change
    • Parfett, M. (Ed.), NCC Blackwell, London
    • Mosscrop, P. (1994), "Integrating the strategy for making organizational change", in Parfett, M. (Ed.), The BPR Handbook - A Practical Guide to Business Process Redesign, NCC Blackwell, London, pp. 108-11.
    • (1994) The BPR Handbook - A Practical Guide to Business Process Redesign , pp. 108-111
    • Mosscrop, P.1
  • 12
    • 0013183032 scopus 로고
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    • Parfett, M. (Ed.), NCC Blackwell, London
    • Oakland, J.S. (1994), "BPR - the route to integrating TQM into business strategy", in Parfett, M. (Ed.), The BPR Handbook - A Practical Guide to Business Process Redesign, NCC Blackwell, London, pp. 145-50.
    • (1994) The BPR Handbook - A Practical Guide to Business Process Redesign , pp. 145-150
    • Oakland, J.S.1
  • 15
    • 0026824199 scopus 로고
    • Competing on capabilities: The new rules of corporate strategy
    • March-April
    • Stalk, G., Evans, P. and Shulman, L.E. (1992), "Competing on capabilities: the new rules of corporate strategy", Harvard Business Review, Vol. 70 March-April, pp. 57-69.
    • (1992) Harvard Business Review , vol.70 , pp. 57-69
    • Stalk, G.1    Evans, P.2    Shulman, L.E.3
  • 17
    • 0003015454 scopus 로고
    • Strategic perspective to business process redesign
    • Tinnila, M. (1995), "Strategic perspective to business process redesign", Management Decision, Vol. 12 No. 3, pp. 25-34.
    • (1995) Management Decision , vol.12 , Issue.3 , pp. 25-34
    • Tinnila, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.