-
1
-
-
0009440671
-
Representing process: The contribution of a re-engineering frame
-
Buchanan, D.A. (1998), "Representing process: the contribution of a re-engineering frame", International Journal of Operations & Production Management, Vol. 18 No. 12, pp. 1163-88.
-
(1998)
International Journal of Operations & Production Management
, vol.18
, Issue.12
, pp. 1163-1188
-
-
Buchanan, D.A.1
-
2
-
-
84986009690
-
Process analysis techniques and tools for business improvements
-
Cheung, Y. and Bal, J. (1998), "Process analysis techniques and tools for business improvements", Business Process Management Journal, Vol. 4 No. 4, pp. 274-90.
-
(1998)
Business Process Management Journal
, vol.4
, Issue.4
, pp. 274-290
-
-
Cheung, Y.1
Bal, J.2
-
3
-
-
84986106220
-
Selecting BPR projects based on strategic objectives
-
Crowe, T.J. and Rolfes, J.D. (1998), "Selecting BPR projects based on strategic objectives", Business Process Management Journal, Vol. 4 No. 2, pp. 114-36.
-
(1998)
Business Process Management Journal
, vol.4
, Issue.2
, pp. 114-136
-
-
Crowe, T.J.1
Rolfes, J.D.2
-
5
-
-
0003542321
-
-
Prentice-Hall, Englewood Cliffs, NJ
-
Doyle, P. (1998), Marketing Management and Strategy, 2nd ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1998)
Marketing Management and Strategy, 2nd Ed.
-
-
Doyle, P.1
-
7
-
-
0032333484
-
Using simulation modelling for BPR: Resource allocation in a police custody process
-
Greasley, A. and Barlow, S. (1998), "Using simulation modelling for BPR: resource allocation in a police custody process", International Journal of Operations & Production Management, Vol. 18 No. 9/10, pp. 978-88.
-
(1998)
International Journal of Operations & Production Management
, vol.18
, Issue.9-10
, pp. 978-988
-
-
Greasley, A.1
Barlow, S.2
-
8
-
-
0003594966
-
-
Harper Business, New York, NY
-
Hammer, M. and Champy, J. (1993), Re-engineering the Corporation: A Manifesto for Business Revolution, Harper Business, New York, NY.
-
(1993)
Re-engineering the Corporation: A Manifesto for Business Revolution
-
-
Hammer, M.1
Champy, J.2
-
10
-
-
0004161735
-
-
John Wiley & Sons, Chichester
-
Johansson, H., McHugh, P., Pendlebury, J. and Wheeler, W. (1993), Business Process Re-engineering: Break Point Strategies for Market Dominance, John Wiley & Sons, Chichester.
-
(1993)
Business Process Re-engineering: Break Point Strategies for Market Dominance
-
-
Johansson, H.1
McHugh, P.2
Pendlebury, J.3
Wheeler, W.4
-
11
-
-
0003454188
-
-
Harvard Business School Press, Boston, MA
-
Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, MA.
-
(1996)
The Balanced Scorecard: Translating Strategy into Action
-
-
Kaplan, R.S.1
Norton, D.P.2
-
12
-
-
0001841217
-
Business process change: A study of methodologies, techniques and tools
-
March
-
Kettinger, W., Teng, J. and Guha, S. (1997), "Business process change: a study of methodologies, techniques and tools", MIS Quarterly, March, pp. 55-80.
-
(1997)
MIS Quarterly
, pp. 55-80
-
-
Kettinger, W.1
Teng, J.2
Guha, S.3
-
13
-
-
84952133027
-
Re-engineering methodologies and tools: A prescription for enhancing success
-
Spring
-
Klein, M. (1994), "Re-engineering methodologies and tools: a prescription for enhancing success", Information Systems Management, Spring, pp. 30-5.
-
(1994)
Information Systems Management
, pp. 30-35
-
-
Klein, M.1
-
14
-
-
0036034520
-
Business performance measures and alignment impact on strategy: The role of business improvement models
-
McAdam, R. and Bailie, B. (2002), "Business performance measures and alignment impact on strategy: the role of business improvement models", International Journal of Operations & Production Management, Vol. 22 No. 9, pp. 972-96.
-
(2002)
International Journal of Operations & Production Management
, vol.22
, Issue.9
, pp. 972-996
-
-
McAdam, R.1
Bailie, B.2
-
15
-
-
84986031635
-
Revisiting BPR: A holistic review of practice and development
-
Majed, A. and Zairi, M. (2000), "Revisiting BPR: a holistic review of practice and development", Business Process Management Journal, Vol. 6 No. 1, pp. 10-42.
-
(2000)
Business Process Management Journal
, vol.6
, Issue.1
, pp. 10-42
-
-
Majed, A.1
Zairi, M.2
-
17
-
-
3843144923
-
Performance measurement system design: A literature review and research agenda
-
Neely, A., Gregory, M. and Platts, K. (1995), "Performance measurement system design: a literature review and research agenda", International Journal of Operations & Production Management, Vol. 15 No. 4, pp. 80-116.
-
(1995)
International Journal of Operations & Production Management
, vol.15
, Issue.4
, pp. 80-116
-
-
Neely, A.1
Gregory, M.2
Platts, K.3
-
18
-
-
0003849649
-
-
Prentice-Hall, Englewood Cliffs, NJ
-
Peppard, J. and Rowland, P. (1995), The Essence of Business Process Re-engineering, Prentice-Hall, Englewood Cliffs, NJ.
-
(1995)
The Essence of Business Process Re-engineering
-
-
Peppard, J.1
Rowland, P.2
-
19
-
-
0006460190
-
-
Van Nostrand Reinhold, New York, NY
-
Petrozzo, D.P. and Stepper, J.C. (1994), Successful Reengineering, Van Nostrand Reinhold, New York, NY.
-
(1994)
Successful Reengineering
-
-
Petrozzo, D.P.1
Stepper, J.C.2
-
20
-
-
2042431978
-
Police chiefs crack down on shirkers
-
27 February
-
Sheehan, M. (2000), "Police chiefs crack down on shirkers", The Sunday Times, 27 February, p. 9.
-
(2000)
The Sunday Times
, pp. 9
-
-
Sheehan, M.1
-
22
-
-
84986104255
-
Software tools supporting business process analysis and modelling
-
Yu, B. and Wright, D.T. (1997), "Software tools supporting business process analysis and modelling", Business Process Management Journal, Vol. 3 No. 2, pp. 133-50.
-
(1997)
Business Process Management Journal
, vol.3
, Issue.2
, pp. 133-150
-
-
Yu, B.1
Wright, D.T.2
|