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Zapf, D. and Gross, C. (2001), "Conflict escalation and coping with workplace bullying: a replication and extension", European Journal of Work and Organizational Psychology, Vol. 10 No. 4, pp. 497-522.
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(2001)
European Journal of Work and Organizational Psychology
, vol.10
, Issue.4
, pp. 497-522
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Zapf, D.1
Gross, C.2
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