An analysis of the direct and mediated effects of employee commitment and supply chain integration on organisational performance

International Journal of Production Economics

Volumn 162, Issue , 2015, Pages 242-257

  Alfalla Luque, Rafaela ^a   Marin Garcia, Juan A ^b   Medina Lopez, Carmen ^a  

^a UNIVERSITY OF SEVILLE   (Spain)

^b UNIVERSITAT POLITÈCNICA DE VALÈNCIA   (Spain)

Author keywords

Commitment; Human resources management; Mediation; Performance; Supply chain integration

Indexed keywords

CUSTOMER SATISFACTION; INDUSTRIAL RESEARCH; INTEGRATION; MANAGERS; CHAINS; PERSONNEL;

COMMITMENT; HUMAN RESOURCES MANAGEMENT; MEDIATION; PERFORMANCE; SUPPLY-CHAIN INTEGRATION;

SUPPLY CHAIN MANAGEMENT;

EID: 84926252951     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2014.07.004     Document Type: Conference Paper

References (130)

1. R. Alfalla-Luque, and C. Medina-Lopez Supply chain management: unheard of in the 1970s, core to todays company Bus. Hist. 51 2 2009 202 221
2. R. Alfalla-Luque, J.A. Marin-Garcia, and C. Medina-Lopez Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices? Univ. Bus. Rev. 36 2012 64 89
3. R. Alfalla-Luque, C. Medina-Lopez, and P.K. Dey Supply chain integration framework using literature review Prod. Plan. Control 24 8-9 2013 800 817
4. R. Alfalla-Luque, C. Medina-Lopez, and H. Schrage A study of supply chain integration in the aeronautics sector Prod. Plan. Control 24 8-9 2013 769 784
5. C.R. Allred, S.E. Fawcett, and C. Wallin The evolving role of a collaboration orientation in mitigating functional and inter-organizational conflict Decis. Sci. J. 42 1 2011 129 161
6. M. Alto, and G. Vallejo Los efectos de terceras variables en la investigación psicológica An. Psicol. 27 2 2011 550 561
7. J.C. Anderson, and D.W. Gerbing Structural equation modelling in practice: a review and recommended two-step approach Psychol. Bull. 103 3 1988 411 423
8. P.K. Bagchi, B.C. Ha, T. Skjoett-Larsen, and L.B. Soerensen Supply chain integration: a European survey Int. J. Logist. Manag. 16 2 2005 275 294
9. R.P. Bagozzi, Y.J. Yi, and L.W. Phillips Assessing construct-validity in organizational research Adm. Sci. Q. 36 3 1991 421 458
10. I. Baihaqi, and A.S. Sohal The impact of information sharing in supply chains on organisational performance: an empirical study Prod. Plan. Control 24 8-9 2013 743 758
11. J.B. Barney Purchasing, supply chain management and sustained competitive advantage: the relevance of resource-based theory J. Supply Chain Manag. 48 2 2012 3 6
12. J. Barney Firm resources and sustained competitive advantage J. Manag. 17 1 1991 99 120
13. R.M. Baron, and D.A. Kenny The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations J. Personal. Soc. Psychol. 51 6 1986 1173 1182
14. M. Barratt, and R. Barratt Exploring internal and external supply chain linkages: evidence from the field J. Oper. Manag. 29 5 2011 514
15. A. Bayo-Moriones, and J. Merino-Díaz Employee involvement: its interaction with advanced manufacturing technologies, quality management, and inter-firm collaboration Hum. Factors Manag. 14 2004 117 134
16. B.E. Becker, and M.A. Huselid High performance work systems and firm performance: a synthesis of research and managerial applications Res. Person. Hum. Resour. Manag. 16 1998 53 101
17. P.M. Bentler EQS 6 Structural Equations Program Manual 2002 Multivariate Software, Inc. Encino, CA
18. J.P. Boselie, G. Dietz, and C. Boon Commonalities and contradictions in research on human resource management and performance Hum. Resour. Manag. 15 3 2005 67 94
19. D.J. Bowersox, D.J. Closs, and T.P. Stank Ten mega-trends that will revolutionize supply chain logistics J. Bus. Logist. 21 2 2000 1 16
20. D.J. Bowersox, D.J. Closs, and T.P. Stank How to master cross-enterprise collaboration Supply Chain Manag. Rev. 7 4 2003 18 27
21. Brown, S.; McHardy, J.; McNabb, R.; Taylor, K.; 2011. Workplace Performance, Worker Commitment and Loyalty. IZA Discussion Paper Series no. 5447.
22. R. Cagliano, F. Caniato, and G. Spina The linkage between supply chain integration and manufacturing improvement programmes Int. J. Oper. Prod. Manag. 26 3 2006 282 299
23. H. Chen, P.J. Daugherty, and T.D. Landry Supply chain process integration: a theoretical framework J. Bus. Logist. 30 2 2009 27 46
24. W. Chin Issues and opinions on structural equation modelling MIS Q. 22 1 1988 7 16
25. K.O. Cua, K.E. McKone, and R.G. Schroeder Relationships between implementation of TQM, JIT, and TPM and manufacturing performance J. Oper. Manag. 19 6 2001 675 694
26. P. Danese, and P. Romano Supply chain integration and efficiency performance: a study on the interactions between customer and supplier integration Supply Chain Manag.: Int. J. 16 4 2011 220 230
27. P. Danese, and P. Romano The moderating role of supply network structure on the customer integration-efficiency relationship Int. J. Oper. Prod. Manag. 33 4 2013 372 393
28. P. Danese, P. Romano, and M. Formentini The impact of supply chain integration on responsiveness: the moderating effect of using an international supplier network Transp. Res. E: Logist. Transp. Rev. 49 1 2013 125 140
29. I.G.N. Darmawan, and J.P. Keeves Suppressor variables and multilevel mixture modelling Int. Educ. J. 7 2 2006 160 173
30. C.C. Defee, B. Williams, W.S. Randall, and R. Thomas An inventory of theory in logistics and SCM research Int. J. Logist. Manag. 21 3 2010 404 489
31. D.N. Den Hartog, P. Boselie, and J. Paauwe Performance management: a model and research agenda Appl. Psychol.: Int. Rev. 53 4 2004 556 569
32. W. deSarbo, A. Di Benedetto, M. Song, and H.V. Bloch A heterogeneous resource based view for exploring relationships between firm performance and capabilities J. Model. Manag. 2 2 2007 103 130
33. S. Devaraj, L. Krajewski, and J.C. Wei Impact of eBusiness technologies on operational performance: the role of production information integration in the supply chain J. Oper. Manag. 25 6 2007 1199 1216
34. R.S. Dooley, and G.E. Fryxell Attaining decision quality and commitment from dissent: the moderating effects of loyalty and competence in strategic decision-making teams Acad. Manag. J. 42 4 1999 389 402
35. D. Dow, D. Samson, and S. Ford Exploding the myth: do all quality management practices contribute to superior quality performance? Prod. Oper. Manag. 8 1 1999 1 27
36. C. Droge, J. Jayaram, and S.K. Vickery The effects of internal versus external integration practices on time-based performance and overall firm performance J. Oper. Manag. 22 6 2004 557 573
37. C. Droge, S.K. Vickery, and M.A. Jacobs Does supply chain integration mediate the relationships between product/process strategy and service performance? An empirical study Int. J. Prod. Econ. 137 2 2012 250 262
38. J.H. Dyer, and H. Singh The relational view: cooperative strategy and sources of interorganizational competitive advantage Acad. Manag. Rev. 23 4 1998 660 679
39. U. Elorza, A. Aritzeta, and S. Ayestaran Exploring the black box in Spanish firms: the effect of the actual and perceived system on employees commitment and organizational performance Int. J. Hum. Res. Manag. 22 7 2011 1401 1422
40. T.Y. Eng An investigation into the mediating role of cross-functional coordination on the linkage between organizational norms and SCM performance Ind. Mark. Manag. 35 6 2006 762 773
41. N. Fabbe-Costes, and M. Jahre Supply chain integration and performance: a review of the evidence Int. J. Logist. Manag. 19 2 2008 130 154
42. S.E. Fawcett, and G.M. Magnan The rhetoric and reality of supply chain integration Int. J. Phys. Distrib. Logist. Manag. 32 5 2002 339 361
43. S.E. Fawcett, G.M. Magnan, and M.W. McCarter Benefits, barriers, and bridges to effective supply chain management Supply Chain Manag.: Int. J. 13 1 2008 35 48
44. S.E. Fawcett, G.M. Magnan, and J.A. Ogden Achieving World-Class Supply Chain Collaboration: Managing the Transformation 2007 Institute for Supply Management Tempe, AZ
45. D.L. Fields Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis 2002 SAGE Publications, Thousand Oaks, California
46. C.H. Fine Clockspeed. The Winning Industry Control in the Age of Temporary Advantage 1998 Perseus Books Reading, MA
47. S.L. Fisher, M.E. Graham, S. Vachon, and A. Vereecke Guest editors note: dont miss the boat: research on HRM and supply chains Hum. Res. Manag. 49 2010 813 828 10.1002/hrm.20386
48. B.B. Flynn, B. Huo, and X. Zhao The impact of supply chain integration on performance: a contingency and configuration approach J. Oper. Manag. 28 2010 58 71
49. B.F. Flynn, S. Sakakibara, and R.G. Schroeder Relationship between JIT and TQM. Practices and performance Acad. Manag. J. 38 5 1995 1325 1360
50. C. Forza Survey research in operations management: a process-based perspective Int. J. Oper. Prod. Manag. 22 2 2002 152 194
51. M.T. Frohlich, and R. Westbrook Arcs of integration: an international study of supply chain strategies J. Oper. Manag. 19 2 2001 185 200
52. R. Germain, and K. Iyer The interaction of internal and downstream integration and its association with performance J. Bus. Logist. 27 2 2006 29 52
53. C. Gimenez, and E. Ventura Supply chain management as a competitive advantage in the Spanish grocery sector Int. J. Logist. Manag. 14 1 2003 77 88
54. C. Gimenez, and E. Ventura Logistics-production, logistics-marketing and external integration, their impact on performance Int. J. Oper. Prod. Manag. 25 1 2005 20 38
55. L.C. Giunipero, R. Hooker, S. Joseph-Matthews, E. Yoon, and S. Brudvig A decade of SCM literature: past, present and future implications J. Supply Chain Manag.: Glob. Rev. Purch. Supply 44 4 2008 66 86
56. C.R. Gowen III, and W.J. Tallon Enhancing supply chain practices through human resource management J. Manag. Dev. 22 1 2003 32 44
57. D. Guest, and N. Conway The impact of HR practices, HR effectiveness and a 'strong HR system on organizational outcomes: a stakeholder perspective Int. J. Hum. Res. Manag. 22 2011 1686 1702
58. D.E. Guest Human resource management: when research conforts theory Int. J. Hum. Res. Manag. 127 7 2001 1092 1106
59. G.T. Gundlach, R.S. Achrol, and J.T. Mentzer The structure of commitment in exchange J. Mark. 59 1995 78 92
60. J.F. Hair, R.E. Anderson, R.L. Tatham, and W.C. Black Multivariate Data Analysis 1995 Prentice Hall New Jersey
61. A. Halldorsson, P.D. Larson, and R.F. Poist Supply chain management: a comparison of Scandinavian and American perspectives Int. J. Phys. Distrib. Logist. Manag. 38 2 2008 126 142
62. R.B. Handfield, and E.L. Nichols Supply Chain Redesign - Transforming Supply Chains into Integrated Value Systems 2002 Prentice-Hall London
63. A. Harrison, and R. Van Hoek Logistics Management and Strategy 2005 Pearson Education Harlow, England
64. S. Hertz Dynamics of alliances in highly integrated supply chain networks Int. J. Logist.: Res. Appl. 4 2 2001 237 256
65. S. Holmberg A systems perspective on supply chain measurements Int. J. Phys. Distrib. Logist. Manag. 30 10 2000 847 868
66. D.C. Howell Fundamental Statistics for the Behavioral Sciences 2010 Wadsworth Publishing Belmont, California
67. B. Huo The impact of supply chain integration on company performance: an organizational capability perspective Supply Chain Manag.: Int. J. 17 6 2012 596 610
68. Y.H. Jin, A.M. Fawcett, and S.E. Fawcett Awareness is not enough: commitment and performance implications of supply chain integration Int. J. Phys. Distrib. Logist. Manag. 43 3 2013 205 230
69. K.B. Kahn, and J.T. Mentzer Logistics and interdepartmental integration Int. J. Phys. Distrib. Logist. Manag. 26 8 1996 6 14
70. A. Katou Test of a causal Human Resource Management-Performance Linkage Model: evidence from the Greek manufacturing sector Int. J. Bus. Sci. Appl. Manag. 6 1 2011 16 29
71. D.J. Ketchen, and T.M. Hult Bridging organization theory and supply chain management: the case of best value supply chains J. Oper. Manag. 25 2 2007 573 580
72. D.Y. Kim Relationship between supply chain integration and performance Oper. Manag. Res. 6 1-2 2013 74 90
73. S.W. Kim An investigation on the direct and indirect effect of supply chain integration on firm performance Int. J. Prod. Econ. 119 2 2009 328 346
74. X. Koufteros, T.C.E. Cheng, and K.H. Lai Black-box and gray box supplier integration in product development: antecedents, consequences and the moderating role of firm size J. Oper. Manag. 25 4 2007 847 870
75. X. Koufteros, G.E. Rawski, and R. Rupak Organizational integration for product development: the effects on glitches, on-time execution of engineering change orders, and market success Decis. Sci. 41 1 2010 49 80
76. X. Koufteros, M. Vonderembse, and J. Jayaram Internal and external integration for product development: the contingency effects of uncertainty, equivocality, and platform strategy Decis. Sci. 36 1 2005 97 133
77. M. Koulikoff-Souviron, and A. Harrison The pervasive human resource picture in interdependent supply relationships J. Oper. Manag. 27 1 2007 8 27
78. Y.-K. Kuo Organizational commitment in an intense competition environment Ind. Manag. Data Syst. 113 1 2013 39 56
79. D.M. Lambert, M.C. Cooper, and J.D. Pagh Supply chain management: implementation issues and research opportunities Int. J. Logist. Manag. 9 2 1998 1 19
80. R. Leuschner, D.S. Rrogers, and F.F. Charvet A meta-analysis of supply chain integration and firm performance J. Supply Chain Manag. 49 2 2013 34 57
81. G. Li, H. Yang, L. Sun, and A.S. Sohal The impact of IT implementation on supply chain integration and performance Int. J. Prod. Econ. 120 1 2009 125 138
82. G. Liu, R. Shah, and R.G. Schroeder The relationships among functional integration, mass customization, and firm performance Int. J. Prod. Res. 50 3 2012 677 690
83. J.A. Marin-Garcia, R. Alfalla-Luque, and C. Medina-López Supply chain integration scales validation and benchmark values J. Ind. Eng. Manag. 6 2 2013 423 440
84. J.A. Marin-Garcia What do we know about the relationship between high involvement work practices and performance? Work. Pap. Oper. Manag. 4 2 2013 01 15
85. J.A. Marin-Garcia, T. Bonavia, and M. Pardo Los sistemas productivos, el aprendizaje interno y los resultados del área de producción de baldosas-cerámicas Inf. Tecnol. 20 1 2009 39 51
86. M. McCarter, S. Fawcett, and G. Magnan The effect of people on the supply chain world: some overlooked issues Hum. Syst. Manag. 24 2005 2005 197 208
87. J.E. Mello, and T.P. Stank Linking firm culture and orientation to supply chain success Int. J. Phys. Distrib. Logist. Manag. 35 2005 542 554
88. S.T. Menon Human resource practices, supply chain performance, and wellbeing Int. J. Manpow. 33 7 2012 769 785
89. J.T. Mentzer Fundamentals of Supply Chain Management. Twelve Drivers of Competitive Advantage 2004 Sage Publications USA
90. J.T. Mentzer, W. DeWitt, J.S. Keebler, S. Min, N.W. Nix, C.D. Smith, and Z.G. Zacharia Defining supply chain management J. Bus. Logist. 22 2 2001 1 24
91. J.P. Meyer, N.J. Allen, and C.A. Smith Commitment to organizations and occupations: extension and test of a three-component conceptualization J. Appl. Psychol. 78 4 1993 538 551
92. R.E. Miles, and C.C. Snow Organizational Strategy, Structure and Process 1978 McGraw-Hill New York
93. D. Miller, and J. Shamsie The resource based view of the firm in two environments: the Hollywood film studios from 1936-1965 Acad. Manag. J. 39 3 1996 519 543
94. S. Min Inter-functional coordination in supply chain management J.T. Mentzer, Supply Chain Management 2001 Sage Thousand Oaks, CA 371 389
95. R. Mowday, and R.M. Steers The measurement of organizational commitment J. Vocat. Behav. 14 1979 224 227
96. L.M. Moynihan, T.M. Gardner, H.J. Park, and P.M. Wright HR Practices and Customer Satisfaction: The Mediating Link of Commitment (CAHRS Working Paper #01-14) 2001 Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies Ithaca, NY http://digitalcommons.ilr.cornell.edu/cahrswp/77
97. L. Nishii, D. Lepak, and B. Schneider Employee attributions of the 'why' of HR practices: their effects on employee attitudes and behavior and customer satisfaction Pers. Psychol. 61 2008 503 545
98. G.N. Nyaga, J.M. Whipple, and D.F. Lynch Examining supply chain relationships: do buyer and supplier perspectives on collaborative relationships differ? J. Oper. Manag. 28 2010 101 114
99. S. Olavarrieta, and A.E. Ellinger Resource-based theory and strategic logistics research Int. J. Phys. Distrib. Logist. Manag. 27 9/10 1997 559 587
100. M. Pagell Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics J. Oper. Manag. 22 5 2004 459 487
101. P. Pandey, S. Bhattacharyya, and A. Kaur Exploring the role of HR practices in supply chain J. Adv. Manag. Res. 9 1 2012 113 123
102. M. Patterson, J. Rick, S. Wood, C. Carroll, S. Balain, and A. Booth Systematic review of the links between human resource management practices and performance Health Technol. Assess. 14 51 2010 1 363
103. A.K. Paul, and R.N. Anantharaman Impact of people management practices on organizational performance: analysis of a causal model Int. J. Hum. Res. Manag. 14 2003 1246 1266
104. M.A. Peteraf The cornerstones of competitive advantage: a resource-based view Strateg. Manag. J. 14 3 1993 179 191
105. ME. Porter Competitive Advantage 1986 Free Press New York
106. S. Samad Assessing the contribution of human capital on business performance Int. J. Trade Econ. Financ. 4 6 2013 393 397
107. N.R. Sanders Pattern of information technology use: the impact on buyer-suppler coordination and performance J. Oper. Manag. 26 3 2008 349 367
108. R.G. Schroeder, and B.B. Flynn High Performance Manufacturing - Global Perspectives 2001 Wiley New York, NY
109. R.G. Schroeder, K.A. Bates, and M.A. Junttila A resource-based view of manufacturing strategy and the relationship to manufacturing performance Strateg. Manag. J. 23 2002 105 117
110. R.E. Schumacker, and R.G. Lomax A Beginners Guide to Structural Equation Modeling 1996 Lawrence Erlbaum Mahwah, NJ
111. B. Sezen Relative effects of design, integration and information sharing Supply Chain Manag.: Int. J. 13 3 2008 233 240
112. A.N. Shub, and P.W. Stonebraker The human impact on supply chains: evaluating the importance of soft areas on integration and performance Supply Chain Manag.: Int. J. 14 1 2009 31 40
113. C. SofyalIoʇlu, and Ş. Öztürk Meta analysis of the relationship between supply chain integration dimensions and firm performance Eur. J. Econ. Financ. Adm. Sci. 52 2012 99 119
114. M. Song, and J. Thieme The role of suppliers in market intelligence gathering for radical and incremental innovation J. Prod. Innov. Manag. 26 1 2009 43 57
115. T.P. Stank, S.B. Keller, and P.J. Daugherty Supply chain collaboration and logistical service performance J. Bus. Logist. 22 1 2001 29 48
116. M. Swink, R. Narasimhan, and C. Wang Managing beyond the factory walls: effects of four types of strategic integration on manufacturing plant performance J. Oper. Manag. 25 1 2007 148 164
117. J. Thun Angles of integration: an empirical analysis of the alignment of internet-based information technology and global supply chain integration J. Supply Chain Manag. 46 2 2010 30 44
118. V. Turkulainen, and M. Ketokivi Cross-functional integration and performance - what are the real benefits? Int. J. Oper. Prod. Manag. 32 4 2012 447 467
119. G.H. Van Bruggen, G.L. Lilien, and M. Kacker Informants in organizational marketing research: why use multiple informants and how to aggregate responses J. Mark. Res. 39 4 2002 469 478
120. T. Van der Vaart, and D.P. Van Donk A critical review of survey-based research in supply chain integration Int. J. Prod. Econ. 111 1 2008 42 55
121. A. Vanichchinchai The relationship between employee involvement, partnership management and supply performance: findings from a developing country Int. J. Prod. Perform. Manag. 61 2 2012 157 172
122. A. Vanichchinchai, and B. Igel The impact of total quality management on supply chain management and firms supply performance Int. J. Prod. Res. 49 11 2011 3405 3424
123. S.K. Vickery, J. Jayarm, C. Droge, and R. Calantone The effects of an integrative supply chain strategy on customer service and fianancial performance: an analysis of direct versus indirect relationships J. Oper. Manag. 21 2003 532 539
124. B. Wernerfelt A Resource-Based View of the Firm Strateg. Manag. J. 5 April-June 1984 171 180
125. J.D. Whipple, D.F. Lynch, and G.N. Nyaga A buyers perspective on collaborative versus transactional relationships Ind. Mark. Manag. 39 2010 507 518
126. C.Y. Wong, and S. Boon-itt The influence of institutional norms and environmental uncertainty on supply chain integration in the Thai automotive industry Int. J. Prod. Econ. 115 2 2008 400 410
127. I.L. Wu, C.H. Chuang, and C.H. Hsu Information sharing and collaborative behaviors in enabling supply chain performance: a social exchange perspective Int. J. Prod. Econ. 148 2014 122 132
128. S. Young, and J.N. Choi The Effects of Human Resource Development on Operational and Financial Performance of Manufacturing Companies: A Large-Scale, Longitudinal Analysis 2011 The Institute for Research on Labor and Employment, UCLA Los Angeles, California http://escholarship.org/uc/item/5xz8p7bk
129. L. Zhao, B. Huo, L. Sun, and X. Zhao The impact of supply chain risk on supply chain integration and company performance: a global investigation Supply Chain Manag.: Int. J. 18 2 2013 115 131
130. X. Zhao, B. Huo, W. Selen, and J.H.Y. Yeung The impact of internal integration and relationship commitment on external integration J. Oper. Manag. 29 1-2 2011 17 32