메뉴 건너뛰기




Volumn 76, Issue , 2015, Pages 1-11

Designing electronic feedback - Analyzing the effects of social presence on perceived feedback usefulness

Author keywords

Automated feedback; Electronic feedback; Perceived usefulness; Social presence theory

Indexed keywords

AUTOMATION; DESIGN; DESIGN OF EXPERIMENTS; NETWORK SECURITY;

EID: 84920772393     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2014.12.001     Document Type: Article
Times cited : (41)

References (84)
  • 1
    • 84991149510 scopus 로고
    • Computer monitoring of work performance: Extending the social facilitation framework to electronic presence
    • Aiello, J.R., Svec, C.M., 1993. Computer monitoring of work performance: extending the social facilitation framework to electronic presence. J. Appl. Psychol. 23 (7), 537-548.
    • (1993) J. Appl. Psychol. , vol.23 , Issue.7 , pp. 537-548
    • Aiello, J.R.1    Svec, C.M.2
  • 2
    • 79957817764 scopus 로고    scopus 로고
    • The adoption of online shopping assistants: Perceived similarity as an antecedent to evaluative beliefs
    • Al-Natour, S., Benbasat, I., Cenfetelli, R.T., 2011. The adoption of online shopping assistants: perceived similarity as an antecedent to evaluative beliefs. J. Assoc. Inf. Syst. 12 (5), 347-374.
    • (2011) J. Assoc. Inf. Syst. , vol.12 , Issue.5 , pp. 347-374
    • Al-Natour, S.1    Benbasat, I.2    Cenfetelli, R.T.3
  • 3
    • 77954552692 scopus 로고    scopus 로고
    • Can the media richness of a privacy disclosure enhance outcome? A multifaceted view of trust in rich media environments
    • Aljukhadar, M., Senecal, S., Ouellette, D., 2010. Can the media richness of a privacy disclosure enhance outcome? A multifaceted view of trust in rich media environments. Int. J. Electron. Commer. 14 (4), 103-126.
    • (2010) Int. J. Electron. Commer. , vol.14 , Issue.4 , pp. 103-126
    • Aljukhadar, M.1    Senecal, S.2    Ouellette, D.3
  • 4
    • 0001318094 scopus 로고
    • Effects of knowledge of performance: A survey and tentative theoretical formulation
    • Ammons, R.B., 1956. Effects of knowledge of performance: a survey and tentative theoretical formulation. J. Gen. Psychol. 45 (2), 279-299.
    • (1956) J. Gen. Psychol. , vol.45 , Issue.2 , pp. 279-299
    • Ammons, R.B.1
  • 5
    • 84870364835 scopus 로고    scopus 로고
    • Employee feedback technologies in the human performance system
    • Baker, N., 2010. Employee feedback technologies in the human performance system. Hum. Resour. Dev. Int. 13 (4), 477-485.
    • (2010) Hum. Resour. Dev. Int. , vol.13 , Issue.4 , pp. 477-485
    • Baker, N.1
  • 6
    • 61849096038 scopus 로고    scopus 로고
    • Consequences of positive and negative feedback: The impact on emotions and extra-role behaviors
    • Belschak, F.D., Den Hartog, D.N., 2009. Consequences of positive and negative feedback: the impact on emotions and extra-role behaviors. Appl. Psychol. 58 (2), 274-303.
    • (2009) Appl. Psychol. , vol.58 , Issue.2 , pp. 274-303
    • Belschak, F.D.1    Den Hartog, D.N.2
  • 7
    • 0942300756 scopus 로고    scopus 로고
    • Toward a more robust theory and measure of social presence: Review and suggested criteria
    • Biocca, F., Harms, C., Burgoon, J., 2003. Toward a more robust theory and measure of social presence: review and suggested criteria. Presence: Teleoper. Virtual Environ. 12 (5), 456-481.
    • (2003) Presence: Teleoper. Virtual Environ. , vol.12 , Issue.5 , pp. 456-481
    • Biocca, F.1    Harms, C.2    Burgoon, J.3
  • 8
    • 34548854868 scopus 로고    scopus 로고
    • The networked minds measure of social presence: Pilot test of the factor structure and concurrent validity
    • Biocca, F., Harms, C., Gregg, J., 2001. The networked minds measure of social presence: pilot test of the factor structure and concurrent validity. In: Proceedings of the ISPR Presence Conference.
    • (2001) Proceedings of the ISPR Presence Conference
    • Biocca, F.1    Harms, C.2    Gregg, J.3
  • 9
    • 85047683530 scopus 로고    scopus 로고
    • 3601 Feedback: Accuracy, reactions, and perceptions of usefulness
    • Brett, J.F., Atwater, L.E., 2001. 3601 Feedback: accuracy, reactions, and perceptions of usefulness. J. Appl. Psychol. 86 (5), 930-942.
    • (2001) J. Appl. Psychol. , vol.86 , Issue.5 , pp. 930-942
    • Brett, J.F.1    Atwater, L.E.2
  • 10
    • 0030131698 scopus 로고    scopus 로고
    • Gender differences in supervisors' use of performance feedback
    • Brewer, N., Socha, L., Potter, R., 1996. Gender differences in supervisors' use of performance feedback. J. Appl. Soc. Psychol. 26 (9), 786-803.
    • (1996) J. Appl. Soc. Psychol. , vol.26 , Issue.9 , pp. 786-803
    • Brewer, N.1    Socha, L.2    Potter, R.3
  • 11
    • 0012057206 scopus 로고
    • The practice of giving feedback to improve teaching: What is effective?
    • Brinko, K.T., 1993. The practice of giving feedback to improve teaching: what is effective? J. High. Educ. 64 (5), 574-593.
    • (1993) J. High. Educ. , vol.64 , Issue.5 , pp. 574-593
    • Brinko, K.T.1
  • 12
    • 0013304224 scopus 로고    scopus 로고
    • How much bandwidth is enough? A longitudinal examination of media characteristics and group outcomes
    • Burke, K., Chidambaram, L., 1999. How much bandwidth is enough? A longitudinal examination of media characteristics and group outcomes. MIS Q. 23 (4), 557-579.
    • (1999) MIS Q. , vol.23 , Issue.4 , pp. 557-579
    • Burke, K.1    Chidambaram, L.2
  • 13
    • 61349127769 scopus 로고    scopus 로고
    • Addressing the what and how of online services: Positioning supporting-services functionality and service quality for business-to-consumer success
    • Cenfetelli, R.T., Benbasat, I., Al-Natour, S., 2008. Addressing the what and how of online services: positioning supporting-services functionality and service quality for business-to-consumer success. Inf. Syst. Res. 19 (2), 161-181.
    • (2008) Inf. Syst. Res. , vol.19 , Issue.2 , pp. 161-181
    • Cenfetelli, R.T.1    Benbasat, I.2    Al-Natour, S.3
  • 15
    • 81255211548 scopus 로고    scopus 로고
    • The influence of social presence on customer intention to reuse online recommender systems: The roles of personalization and product type
    • Choi, J., Lee, H.J., Kim, Y.C., 2011. The influence of social presence on customer intention to reuse online recommender systems: the roles of personalization and product type. Int. J. Electron. Commer. 16 (1), 129-153.
    • (2011) Int. J. Electron. Commer. , vol.16 , Issue.1 , pp. 129-153
    • Choi, J.1    Lee, H.J.2    Kim, Y.C.3
  • 16
    • 69549083452 scopus 로고    scopus 로고
    • Exploring human images in website design: A multi-method approach
    • Cyr, D., et al., 2009. Exploring human images in website design: a multi-method approach. MIS Q. 33 (3), 539-566.
    • (2009) MIS Q. , vol.33 , Issue.3 , pp. 539-566
    • Cyr, D.1
  • 17
    • 33846204237 scopus 로고    scopus 로고
    • The role of social presence in establishing loyalty in e-service environments
    • Cyr, D., et al., 2007. The role of social presence in establishing loyalty in e-service environments. Interact. Comput. 19 (1), 43-56.
    • (2007) Interact. Comput. , vol.19 , Issue.1 , pp. 43-56
    • Cyr, D.1
  • 18
    • 55249120307 scopus 로고
    • Message equivocality, media selection, and manager performance: Implications for information systems
    • Daft, R.L., Lengel, R.H., Trevino, L.K., 1987. Message equivocality, media selection, and manager performance: implications for information systems. MIS Q. 11 (3), 354-366.
    • (1987) MIS Q. , vol.11 , Issue.3 , pp. 354-366
    • Daft, R.L.1    Lengel, R.H.2    Trevino, L.K.3
  • 19
    • 0034393492 scopus 로고    scopus 로고
    • Electronic performance monitoring: A laboratory investigation of the influence of monitoring and difficulty on task performance, mood state, and self-reported stress levels
    • Davidson, R., Henderson, R., 2000. Electronic performance monitoring: a laboratory investigation of the influence of monitoring and difficulty on task performance, mood state, and self-reported stress levels. J. Appl. Soc. Psychol. 30 (5), 906-920.
    • (2000) J. Appl. Soc. Psychol. , vol.30 , Issue.5 , pp. 906-920
    • Davidson, R.1    Henderson, R.2
  • 20
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13 (3), 319-340.
    • (1989) MIS Q. , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 21
    • 84991149383 scopus 로고
    • Extrinsic and intrinsic motivation to use computers in the workplace
    • Davis, F.D., Bagozzi, R.P., Warshaw, P.R., 1992. Extrinsic and intrinsic motivation to use computers in the workplace. J. Appl. Soc. Psychol. 22 (14), 1111-1132.
    • (1992) J. Appl. Soc. Psychol. , vol.22 , Issue.14 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 22
    • 0003382549 scopus 로고
    • A taxonomy for the timing of feedback in computer-based instruction
    • Dempsey, J.V., Wager, S.U., 1988. A taxonomy for the timing of feedback in computer-based instruction. Educ. Technol. 28 (10), 20-25.
    • (1988) Educ. Technol. , vol.28 , Issue.10 , pp. 20-25
    • Dempsey, J.V.1    Wager, S.U.2
  • 23
    • 84970273248 scopus 로고
    • Trust, perceived importance of praise and criticism, and work performance - an examination of feedback in the United-States and England
    • Earley, P.C., 1986. Trust, perceived importance of praise and criticism, and work performance - an examination of feedback in the United-States and England. J. Manag. 12 (4), 457-473.
    • (1986) J. Manag. , vol.12 , Issue.4 , pp. 457-473
    • Earley, P.C.1
  • 24
    • 0010399877 scopus 로고
    • Structural equation models with unobservable variables and measurement error: Algebra and statistics
    • Fornell, C., Larcker, D.F., 1981. Structural equation models with unobservable variables and measurement error: algebra and statistics. J. Mark. Res. 18 (3), 382-388.
    • (1981) J. Mark. Res. , vol.18 , Issue.3 , pp. 382-388
    • Fornell, C.1    Larcker, D.F.2
  • 26
    • 0034413987 scopus 로고    scopus 로고
    • E-commerce: The role of familiarity and trust
    • Gefen, D., 2000. E-commerce: the role of familiarity and trust. Omega - Int. J. Manag. Sci. 28 (6), 725-737.
    • (2000) Omega - Int. J. Manag. Sci. , vol.28 , Issue.6 , pp. 725-737
    • Gefen, D.1
  • 27
    • 0344096683 scopus 로고    scopus 로고
    • Trust and TAM in online shopping: An integrated model
    • Gefen, D., Karahanna, E., Straub, D.W., 2003. Trust and TAM in online shopping: an integrated model. MIS Q. 27 (1), 51-90.
    • (2003) MIS Q. , vol.27 , Issue.1 , pp. 51-90
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 28
    • 0001461229 scopus 로고    scopus 로고
    • Gender differences in the perception and use of E-mail: An extension to the technology acceptance model
    • Gefen, D., Straub, D.W., 1997. Gender differences in the perception and use of E-mail: An extension to the technology acceptance model. MIS Q. 21, 389-400.
    • (1997) MIS Q. , vol.21 , pp. 389-400
    • Gefen, D.1    Straub, D.W.2
  • 29
    • 15044354915 scopus 로고    scopus 로고
    • Managing user trust in B2C e-services
    • Gefen, D., Straub, D.W., 2003. Managing user trust in B2C e-services. e-Serv. J. 2 (2), 7-24.
    • (2003) E-Serv. J. , vol.2 , Issue.2 , pp. 7-24
    • Gefen, D.1    Straub, D.W.2
  • 30
    • 33747892488 scopus 로고    scopus 로고
    • Effects of process feedback on motivation, satisfaction and performance in virtual teams
    • Geister, S., Konradt, U., Hertel, G., 2006. Effects of process feedback on motivation, satisfaction and performance in virtual teams. Small Group Res. 37 (5), 449-489.
    • (2006) Small Group Res. , vol.37 , Issue.5 , pp. 449-489
    • Geister, S.1    Konradt, U.2    Hertel, G.3
  • 32
    • 0000205811 scopus 로고    scopus 로고
    • The interactive effects of task and external feedback on practice performance and learning
    • Goodman, J.S., 1998. The interactive effects of task and external feedback on practice performance and learning. Organ. Behav. Hum. Decis. Process. 76 (3), 223-252.
    • (1998) Organ. Behav. Hum. Decis. Process. , vol.76 , Issue.3 , pp. 223-252
    • Goodman, J.S.1
  • 34
    • 0002812554 scopus 로고
    • Trust and the virtual organization
    • Handy, C., 1995. Trust and the virtual organization. Harv. Bus. Rev. 73 (3), 40-50.
    • (1995) Harv. Bus. Rev. , vol.73 , Issue.3 , pp. 40-50
    • Handy, C.1
  • 35
    • 34249673409 scopus 로고    scopus 로고
    • Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping
    • Hassanein, K., Head, M., 2007. Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping. Int. J. Hum.- Comput. Stud. 65 (8), 689-708.
    • (2007) Int. J. Hum.- Comput. Stud. , vol.65 , Issue.8 , pp. 689-708
    • Hassanein, K.1    Head, M.2
  • 36
    • 33947423406 scopus 로고    scopus 로고
    • The power of feedback
    • Hattie, J., Timperley, H., 2007. The power of feedback. Rev. Educ. Res. 77 (1), 81-112.
    • (2007) Rev. Educ. Res. , vol.77 , Issue.1 , pp. 81-112
    • Hattie, J.1    Timperley, H.2
  • 37
    • 74849101280 scopus 로고    scopus 로고
    • Designing interfaces with social presence: Using vividness and extraversion to create social recommendation agents
    • Hess, T.J., Fuller, M., Campbell, D., 2009. Designing interfaces with social presence: using vividness and extraversion to create social recommendation agents. J. Assoc. Inf. Syst. 10 (12), 889-919.
    • (2009) J. Assoc. Inf. Syst. , vol.10 , Issue.12 , pp. 889-919
    • Hess, T.J.1    Fuller, M.2    Campbell, D.3
  • 39
    • 58149407034 scopus 로고
    • Consequences of individual feedback on behavior in organizations
    • Ilgen, D.R., Fisher, C.D., Taylor, M.S., 1979. Consequences of individual feedback on behavior in organizations. J. Appl. Psychol. 64 (4), 349-371.
    • (1979) J. Appl. Psychol. , vol.64 , Issue.4 , pp. 349-371
    • Ilgen, D.R.1    Fisher, C.D.2    Taylor, M.S.3
  • 40
    • 84864146563 scopus 로고    scopus 로고
    • The effect of website design dimensions on initial trust: A synthesis of the empirical literature
    • Karimov, F.P., Brengman, M., Van Hove, L., 2011. The effect of website design dimensions on initial trust: a synthesis of the empirical literature. J. Electron. Commer. Res. 12 (4), 272-301.
    • (2011) J. Electron. Commer. Res. , vol.12 , Issue.4 , pp. 272-301
    • Karimov, F.P.1    Brengman, M.2    Van Hove, L.3
  • 41
    • 67249142265 scopus 로고    scopus 로고
    • Feedback channels: Using social presence theory to compare voice mail to e-mail
    • Keil, M., Johnson, R.D., 2002. Feedback channels: using social presence theory to compare voice mail to e-mail. J. Inf. Syst. Educ. 13 (4), 295-302.
    • (2002) J. Inf. Syst. Educ. , vol.13 , Issue.4 , pp. 295-302
    • Keil, M.1    Johnson, R.D.2
  • 42
    • 26444538586 scopus 로고    scopus 로고
    • The dimensions and antecedents of team virtuality
    • Kirkman, B.L., Mathieu, J.E., 2005. The dimensions and antecedents of team virtuality. J. Manag. 31 (5), 700-718.
    • (2005) J. Manag. , vol.31 , Issue.5 , pp. 700-718
    • Kirkman, B.L.1    Mathieu, J.E.2
  • 43
    • 0036473090 scopus 로고    scopus 로고
    • This computer responds to user frustration: Theory, design, and results
    • Klein, J., Moon, Y., Picard, R.W., 2002. This computer responds to user frustration: theory, design, and results. Interact. Comput. 14 (2), 119-140.
    • (2002) Interact. Comput. , vol.14 , Issue.2 , pp. 119-140
    • Klein, J.1    Moon, Y.2    Picard, R.W.3
  • 44
    • 84893396860 scopus 로고    scopus 로고
    • The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory
    • Kluger, A.N., DeNisi, A., 1996. The effects of feedback interventions on performance: a historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychol. Bull. 119 (2), 254-284.
    • (1996) Psychol. Bull. , vol.119 , Issue.2 , pp. 254-284
    • Kluger, A.N.1    DeNisi, A.2
  • 45
    • 0037391625 scopus 로고    scopus 로고
    • Effects of "gender" of the computer on informational social influence: The moderating role of task type
    • Lee, E.-J., 2003. Effects of "gender" of the computer on informational social influence: the moderating role of task type. Int. J. Hum.-Comput. Stud. 58 (4), 347-362.
    • (2003) Int. J. Hum.-Comput. Stud. , vol.58 , Issue.4 , pp. 347-362
    • Lee, E.-J.1
  • 47
    • 33847761422 scopus 로고    scopus 로고
    • Assimilation of enterprise systems: The effect of institutional pressures and the mediating role of top management
    • Liang, H., et al., 2007. Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS Q. 31 (1), 59-87.
    • (2007) MIS Q. , vol.31 , Issue.1 , pp. 59-87
    • Liang, H.1
  • 48
    • 10644236420 scopus 로고    scopus 로고
    • The impact of presentation media on decision making: Does multimedia improve the effectiveness of feedback?
    • Lim, K.H., O'Connor, M.J., Remus, W.E., 2005. The impact of presentation media on decision making: does multimedia improve the effectiveness of feedback? Inf. Manag. 42 (2), 305-316.
    • (2005) Inf. Manag. , vol.42 , Issue.2 , pp. 305-316
    • Lim, K.H.1    O'Connor, M.J.2    Remus, W.E.3
  • 49
    • 84858286040 scopus 로고    scopus 로고
    • Available at: (accessed 08.02.14)
    • Lister, K., Harnish, T., 2011. The State of Telework in the U.S. Available at: 〈http://www.workshifting.com/downloads/downloads/Telework-Trends-US.pdf〉 (accessed 08.02.14).
    • (2011) The State of Telework in the U.S.
    • Lister, K.1    Harnish, T.2
  • 50
    • 0042223407 scopus 로고    scopus 로고
    • At the heart of it all: The concept of presence
    • Lombard, M., Ditton, T., 1997. At the heart of it all: the concept of presence. J. Comput.-Mediated Commun. 3 (2), 1-30.
    • (1997) J. Comput.-Mediated Commun. , vol.3 , Issue.2 , pp. 1-30
    • Lombard, M.1    Ditton, T.2
  • 51
    • 84863337613 scopus 로고    scopus 로고
    • Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups
    • Lowry, P.B., et al., 2010. Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups. Inf. Syst. J. 20 (3), 297-315.
    • (2010) Inf. Syst. J. , vol.20 , Issue.3 , pp. 297-315
    • Lowry, P.B.1
  • 52
    • 69249098534 scopus 로고    scopus 로고
    • The CMC interactivity model: How interactivity enhances communication quality and process satisfaction in lean-media groups
    • Lowry, P.B., et al., 2009. The CMC interactivity model: how interactivity enhances communication quality and process satisfaction in lean-media groups. J. Manag. Inf. Syst. 26 (1), 155-196.
    • (2009) J. Manag. Inf. Syst. , vol.26 , Issue.1 , pp. 155-196
    • Lowry, P.B.1
  • 53
    • 79955600224 scopus 로고    scopus 로고
    • "Are you listening please?" The advantages of electronic audio feedback compared to written feedback
    • Lunt, T., Curran, J., 2010. "Are you listening please?" The advantages of electronic audio feedback compared to written feedback. Assess. Eval. High. Educ. 35 (7), 759-769.
    • (2010) Assess. Eval. High. Educ. , vol.35 , Issue.7 , pp. 759-769
    • Lunt, T.1    Curran, J.2
  • 54
    • 69249203573 scopus 로고    scopus 로고
    • Presence in the age of social networks: Augmenting mediated environments with feedback on group activity
    • Martino, F., et al., 2009. Presence in the age of social networks: augmenting mediated environments with feedback on group activity. Virtual Real. 13 (3), 183-194.
    • (2009) Virtual Real. , vol.13 , Issue.3 , pp. 183-194
    • Martino, F.1
  • 55
    • 0033241307 scopus 로고    scopus 로고
    • The effect of the performance appraisal system on trust for management: A field quasi-experiment
    • Mayer, R.C., Davis, J.H., 1999. The effect of the performance appraisal system on trust for management: a field quasi-experiment. J. Appl. Psychol. 84 (1), 123-136.
    • (1999) J. Appl. Psychol. , vol.84 , Issue.1 , pp. 123-136
    • Mayer, R.C.1    Davis, J.H.2
  • 56
    • 0042495505 scopus 로고
    • An integrated model of organizational trust
    • Mayer, R.C., Davis, J.H., Schoorman, F.D., 1995. An integrated model of organizational trust. Acad. Manag. Rev. 20 (3), 709-734.
    • (1995) Acad. Manag. Rev. , vol.20 , Issue.3 , pp. 709-734
    • Mayer, R.C.1    Davis, J.H.2    Schoorman, F.D.3
  • 57
    • 84856341794 scopus 로고    scopus 로고
    • Trust in a speci fic technology: An investigation of its components and measures
    • Mcknight, D.H., et al., 2011. Trust in a speci fic technology: an investigation of its components and measures. ACM Trans. Manag. Inf. Syst. 2 (2), 1-25.
    • (2011) ACM Trans. Manag. Inf. Syst. , vol.2 , Issue.2 , pp. 1-25
    • Mcknight, D.H.1
  • 58
    • 0036737236 scopus 로고    scopus 로고
    • Developing and validating trust measures for e-commerce: An integrative typology
    • McKnight, D.H., Choudhury, V., Kacmar, C., 2002. Developing and validating trust measures for e-commerce: an integrative typology. Inf. Syst. Res. 13 (3), 334-359.
    • (2002) Inf. Syst. Res. , vol.13 , Issue.3 , pp. 334-359
    • McKnight, D.H.1    Choudhury, V.2    Kacmar, C.3
  • 60
    • 0032056375 scopus 로고    scopus 로고
    • The effects of performance attributions and outcome dependence on leader feedback behavior following poor subordinate performance
    • Moss, S.E., Martinko, M.J., 1998. The effects of performance attributions and outcome dependence on leader feedback behavior following poor subordinate performance. J. Organ. Behav. 19 (3), 259-274.
    • (1998) J. Organ. Behav. , vol.19 , Issue.3 , pp. 259-274
    • Moss, S.E.1    Martinko, M.J.2
  • 61
    • 84880903241 scopus 로고    scopus 로고
    • Gamification of education using computer games. Human interface and the management of information. Information and interaction for learning, culture, collaboration and business
    • Proceedings of the15th International Conference, HCI International 2013
    • Nah, F.F.H., et al., 2013. Gamification of education using computer games. human interface and the management of information. information and interaction for learning, culture, collaboration and business. In: Proceedings of the15th International Conference, HCI International 2013, vol. LNCS 8018, pp. 99-107.
    • (2013) LNCS , vol.8018 , pp. 99-107
    • Nah, F.F.H.1
  • 62
    • 0033933096 scopus 로고    scopus 로고
    • Machines and mindlessness: Social responses to computers
    • Nass, C., Moon, Y., 2000. Machines and mindlessness: social responses to computers. J. Soc. Issues 56 (1), 81-103.
    • (2000) J. Soc. Issues , vol.56 , Issue.1 , pp. 81-103
    • Nass, C.1    Moon, Y.2
  • 64
    • 70049086672 scopus 로고    scopus 로고
    • Persuasive systems design: Key issues, process model, and system features
    • Oinas-Kukkonen, H., Harjumaa, M., 2009. Persuasive systems design: key issues, process model, and system features. Commun. Assoc. Inf. Syst. 24 (28), 485-500.
    • (2009) Commun. Assoc. Inf. Syst. , vol.24 , Issue.28 , pp. 485-500
    • Oinas-Kukkonen, H.1    Harjumaa, M.2
  • 65
    • 36749049744 scopus 로고    scopus 로고
    • Social facilitation effects of virtual humans
    • Park, S., Catrambone, R., 2007. Social facilitation effects of virtual humans. Hum. Factors 49 (6), 1054-1060.
    • (2007) Hum. Factors , vol.49 , Issue.6 , pp. 1054-1060
    • Park, S.1    Catrambone, R.2
  • 66
    • 67649951505 scopus 로고    scopus 로고
    • Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model
    • Pavlou, P.A., 2003. Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model. Int. J. Electron. Commer. 7 (3), 101-134.
    • (2003) Int. J. Electron. Commer. , vol.7 , Issue.3 , pp. 101-134
    • Pavlou, P.A.1
  • 67
    • 84970235764 scopus 로고
    • Self-reports in organizational research: Problems and prospects
    • Podsakoff, P.M., Organ, D.W., 1986. Self-reports in organizational research: problems and prospects. J. Manag. 12 (4), 531-544.
    • (1986) J. Manag. , vol.12 , Issue.4 , pp. 531-544
    • Podsakoff, P.M.1    Organ, D.W.2
  • 68
    • 68949122979 scopus 로고    scopus 로고
    • Evaluating anthropomorphic product recommendation agents: A social relationship perspective to designing information systems
    • Qiu, L., Benbasat, I., 2009. Evaluating anthropomorphic product recommendation agents: a social relationship perspective to designing information systems. J. Manag. Inf. Syst. 25 (4), 145-182.
    • (2009) J. Manag. Inf. Syst. , vol.25 , Issue.4 , pp. 145-182
    • Qiu, L.1    Benbasat, I.2
  • 69
    • 84897688554 scopus 로고    scopus 로고
    • Editor's comments - A critical look at the use of PLS-SEM in MIS Quarterly
    • Ringle, C.M., Sarstedt, M., Straub, D.W., 2012. Editor's comments - a critical look at the use of PLS-SEM in MIS Quarterly. MIS Q. 36 (1), iii-xiv.
    • (2012) MIS Q. , vol.36 , Issue.1 , pp. iii-xiv
    • Ringle, C.M.1    Sarstedt, M.2    Straub, D.W.3
  • 71
    • 0021419913 scopus 로고
    • Knowledge of results and motor learning: A review and critical reappraisal
    • Salmoni, A.W., Schmidt, R.A., Walter, C.B., 1984. Knowledge of results and motor learning: a review and critical reappraisal. Psychol. Bull. 95 (3), 355-386.
    • (1984) Psychol. Bull. , vol.95 , Issue.3 , pp. 355-386
    • Salmoni, A.W.1    Schmidt, R.A.2    Walter, C.B.3
  • 72
    • 0037384712 scopus 로고    scopus 로고
    • Vocal communication of emotion: A review of research paradigms
    • Scherer, K.R., 2003. Vocal communication of emotion: a review of research paradigms. Speech Commun. 40 (1-2), 227-256.
    • (2003) Speech Commun. , vol.40 , Issue.1-2 , pp. 227-256
    • Scherer, K.R.1
  • 74
    • 1642496804 scopus 로고    scopus 로고
    • The feedback environment scale: Construct definition, measurement, and validation
    • Steelman, L.A., Levy, P.E., Snell, A.F., 2004. The feedback environment scale: construct definition, measurement, and validation. Educ. Psychol. Meas. 64 (1), 165-184.
    • (2004) Educ. Psychol. Meas. , vol.64 , Issue.1 , pp. 165-184
    • Steelman, L.A.1    Levy, P.E.2    Snell, A.F.3
  • 75
    • 77949873085 scopus 로고    scopus 로고
    • Peer feedback content and sender's competence level in academic writing revision tasks: Are they critical for feedback perceptions and efficiency?
    • Strijbos, J.W., Narciss, S., Dünnebier, K., 2010. Peer feedback content and sender's competence level in academic writing revision tasks: are they critical for feedback perceptions and efficiency? Learn. Instr. 20, 291-303.
    • (2010) Learn. Instr. , vol.20 , pp. 291-303
    • Strijbos, J.W.1    Narciss, S.2    Dünnebier, K.3
  • 76
    • 3042776951 scopus 로고    scopus 로고
    • Chinese and Dutch interpretations of supervisory feedback
    • Van De Vliert, E., et al., 2004. Chinese and Dutch interpretations of supervisory feedback. J. Cross-Cult. Psychol. 35 (4), 417-435.
    • (2004) J. Cross-Cult. Psychol. , vol.35 , Issue.4 , pp. 417-435
    • Van De Vliert, E.1
  • 77
    • 9744271731 scopus 로고    scopus 로고
    • User acceptance of hedonic information systems
    • Van der Heijden, H., 2004. User acceptance of hedonic information systems. MIS Q. 28 (4), 695-704.
    • (2004) MIS Q. , vol.28 , Issue.4 , pp. 695-704
    • Van Der Heijden, H.1
  • 78
    • 33846232867 scopus 로고    scopus 로고
    • Trust in and adoption of online recommendation agents
    • Wang, W., Benbasat, I., 2005. Trust in and adoption of online recommendation agents. J. Assoc. Inf. Syst. 6 (3), 72-101.
    • (2005) J. Assoc. Inf. Syst. , vol.6 , Issue.3 , pp. 72-101
    • Wang, W.1    Benbasat, I.2
  • 79
    • 0001069709 scopus 로고    scopus 로고
    • Training to improve virtual team communication
    • Warkentin, M., Beranek, P.M., 1999. Training to improve virtual team communication. Inf. Syst. J. 9 (4), 271-289.
    • (1999) Inf. Syst. J. , vol.9 , Issue.4 , pp. 271-289
    • Warkentin, M.1    Beranek, P.M.2
  • 80
    • 21644465034 scopus 로고    scopus 로고
    • Feedback: How learning occurs
    • Chaffee, E.E. (Ed.), American Association for Higher Education, Washington, D.C.
    • Wiggins, G., 1997. Feedback: how learning occurs. In: Chaffee, E.E. (Ed.), Assessing Impact: Evidence and Action. American Association for Higher Education, Washington, D.C., pp. 31-39.
    • (1997) Assessing Impact: Evidence and Action , pp. 31-39
    • Wiggins, G.1
  • 82
    • 0141889712 scopus 로고    scopus 로고
    • Predicting the use of web-based information systems: Self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model
    • Yi, M.Y., Hwang, Y., 2003. Predicting the use of web-based information systems: self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model. Int. J. Hum.-Comput. Stud. 59 (4), 431-449.
    • (2003) Int. J. Hum.-Comput. Stud. , vol.59 , Issue.4 , pp. 431-449
    • Yi, M.Y.1    Hwang, Y.2
  • 83
    • 0013111863 scopus 로고    scopus 로고
    • Media and group cohesion: Relative influences on social presence, task participation, and group consensus
    • Yoo, Y., Alavi, M., 2001. Media and group cohesion: relative influences on social presence, task participation, and group consensus. MIS Q. 25 (3), 371-390.
    • (2001) MIS Q. , vol.25 , Issue.3 , pp. 371-390
    • Yoo, Y.1    Alavi, M.2
  • 84
    • 78650643700 scopus 로고    scopus 로고
    • Let's shop online together: An empirical investigation of collaborative online shopping support
    • Zhu, L., Benbasat, I., Jiang, Z.H., 2010. Let's shop online together: an empirical investigation of collaborative online shopping support. Inf. Syst. Res. 21 (4), 872-891.
    • (2010) Inf. Syst. Res. , vol.21 , Issue.4 , pp. 872-891
    • Zhu, L.1    Benbasat, I.2    Jiang, Z.H.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.