Signaling eco-certification: Implications for service coproduction and resource efficiency

Journal of Service Management

Volumn 25, Issue 4, 2014, Pages 494-511

  Zhang, Jie J ^a   Joglekar, Nitin ^b   Verma, Rohit ^c  

^a UNIVERSITY OF VERMONT   (United States)

^b BOSTON UNIVERSITY   (United States)

^c and Design   (United States)

Author keywords

Eco friendly service concept; Resource efficiency; Service coproduction; Service delivery system; Services management; Signaling effect

Indexed keywords

EID: 84907898923     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/JOSM-01-2014-0035     Document Type: Article

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