The impact of customer contact on environmental initiatives for service firms

International Journal of Operations and Production Management

Volumn 20, Issue 2, 2000, Pages 187-203

  Thomas Foster, S ^a,b,c,d   Sampson, Scott E ^a   Dunn, Steven C ^a  

^a BOISE STATE UNIVERSITY   (United States)

^b BRIGHAM YOUNG UNIVERSITY   (United States)

^c UNIVERSITY OF WISCONSIN OSHKOSH   (United States)

^d International Journal of Production Research   (United States)

Author keywords

Case studies; Environment; Service industries

Indexed keywords

EID: 0034387011     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570010304251     Document Type: Article

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