The impact of disposition to privacy, website reputation and website familiarity on information privacy concerns

Decision Support Systems

Volumn 57, Issue 1, 2014, Pages 343-354

  Li, Yuan ^a  

^a Mathematics and Sciences   (United States)

Author keywords

Disposition to privacy; Information privacy concerns; Website familiarity; Website reputation

Indexed keywords

CONTEXTUAL FACTORS; DIRECT IMPACT; INFORMATION PRIVACY; INFORMATION PRIVACY CONCERNS; KEY ATTRIBUTES; MODERATING EFFECT; PRIVACY CONCERNS;

DECISION SUPPORT SYSTEMS; INFORMATION SYSTEMS;

WEBSITES;

EID: 84892365533     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2013.09.018     Document Type: Article

References (72)

1. I. Ajzen Nature and operation of attitudes Annual Review of Psychology 52 1 2001 27 58 (Pubitemid 33705566)
2. I. Ajzen, and M. Fishbein The influence of attitudes on behavior D. Albarracín, B.T. Johnson, M.P. Zanna, The Handbook of Attitudes 2005 Erlbaum Mahwah, NJ 173 221
3. I. Altman The Environment and Social Behavior: Privacy, Personal Space, Territory, and Crowding 1975 Brooks/Cole Publishing Monterey, CA
4. I. Altman Privacy: a conceptual analysis Environment and Behavior 8 1 1976 7 29
5. E.B. Andrade, V. Kaltcheva, and B. Weitz Self-disclosure on the web: the impact of privacy policy, reward, and company reputation Advances in Consumer Research 29 1 2002 350 353
6. C.M. Angst, and R. Agarwal Adoption of electronic health records in the presence of privacy concerns: the elaboration likelihood model and individual persuasion MIS Quarterly 33 2 2009 339 370
7. N.F. Awad, and M.S. Krishnan The personalization privacy paradox: an empirical evaluation of information transparency and the willingness to be profiled online for personalization MIS Quarterly 30 1 2006 13 28 (Pubitemid 44971423)
8. G. Bansal, F.M. Zahedi, and D. Gefen The moderating influence of privacy concern on the efficacy of privacy assurance mechanisms for building trust: a multiple-context investigation Proceedings of the Twenty Ninth International Conference on Information Systems 2008
9. G. Bansal, F.M. Zahedi, and D. Gefen The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online Decision Support Systems 49 2 2010 138 150
10. F. Belanger, and R.E. Crossler Privacy in the digital age: a review of information privacy research in information systems MIS Quarterly 35 4 2011 1017 1041
11. S. Bellman, E. Johnson, S. Kobrin, and G. Lohse International differences in information privacy concerns: a global survey of consumers Information Society 20 5 2004 313 324 (Pubitemid 39454127)
12. L. Casaló, C. Flavián, and M. Guinalíu The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process Computers in Human Behavior 24 2 2008 325 345
13. L.V. Casalo, C. Flavian, and G. Miguel The role of security, privacy, usability and reputation in the development of online banking Online Information Review 31 5 2007 583 603 (Pubitemid 47574604)
14. S. Chai, S. Bagchi-Sen, C. Morrell, H.R. Rao, and S.J. Upadhyaya Internet and online information privacy: an exploratory study of preteens and early teens IEEE Transactions on Professional Communication 52 2 2009 167 182
15. J. Chen, W. Ping, Y. Xu, and B.C.Y. Tan Am I afraid of my peers? Understanding the antecedents of information privacy concerns in the online social context Proceedings of the Thirtieth International Conference on Information Systems 2009
16. W.W. Chin Issues and opinion on structural equation modeling MIS Quarterly 22 1 1998 7 16
17. M.J. Culnan, and P.K. Armstrong Information privacy concerns, procedural fairness, and impersonal trust: an empirical investigation Organization Science 10 1 1999 104 115
18. M.A. Eastlick, S.L. Lotz, and P. Warrington Understanding online B-to-C relationships: an integrated model of privacy concerns, trust, and commitment Journal of Business Research 59 8 2006 877 886 (Pubitemid 43905939)
19. J.D. Facteau, G.H. Dobbins, J.E.A. Russell, R.T. Ladd, and J.D. Kudisch The influence of general perceptions of the training environment on pretraining motivation and perceived training transfer Journal of Management 21 1 1995 1 25
20. C. Fornell, and D. Larcker Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research 18 1981 39 50
21. D. Gefen E-commerce: the role of familiarity and trust Omega 28 2000 725 737
22. D. Gefen, E. Karahanna, and D. Straub Trust and TAM in online shopping: an integrated model MIS Quarterly 27 1 2003 51 90
23. D. Gefen, and D. Straub The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption Journal of the Association for Information Systems 1 8 2000 1 28
24. D. Gefen, and D.W. Straub Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services Omega 32 6 2004 407 424 (Pubitemid 39195958)
25. A. Haans, F.G. Kaiser, and Y.A.W. de Kort Privacy needs in office environments: development of two behavior-based scales European Psychologist 12 2 2007 93 102
26. I. Hann, K. Hui, S.T. Lee, and I.P.L. Png Overcoming online information privacy concerns: an information-processing theory approach Journal of Management Information Systems 24 2 2007 13 42
27. C.M. Hoadley, H. Xu, J.J. Lee, and M.B. Rosson Privacy as information access and illusory control: the case of the Facebook News Feed privacy outcry Electronic Commerce Research and Applications 9 1 2010 50 60
28. D.L. Hoffman, T.P. Novak, and M.A. Peralta Information privacy in the marketspace: implications for the commercial uses of anonymity on the Web Information Society 15 2 1999 129 139
29. B. Jin, J.Y. Park, and J. Kim Joint influence of online store attributes and offline operations on performance of multichannel retailers Behaviour & Information Technology 29 1 2010 85 96
30. A. Jøsang, R. Ismail, and C. Boyd A survey of trust and reputation systems for online service provision Decision Support Systems 43 2 2007 618 644 (Pubitemid 46216533)
31. D.J. Kim, D.L. Ferrin, and H.R. Rao A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents Decision Support Systems 44 2 2008 544 564 (Pubitemid 350138190)
32. D.J. Kim, C. Steinfield, and Y.J. Lai Revisiting the role of web assurance seals in business-to-consumer electronic commerce Decision Support Systems 44 4 2008 1000 1015
33. R.S. Laufer, and M. Wolfe Privacy as a concept and a social issue: a multidimensional development theory Journal of Social Issues 33 3 1977 23 42
34. C.H. Lee, and D.A. Cranage Personalisation-privacy paradox: the effects of personalisation and privacy assurance on customer responses to travel Web sites Tourism Management 32 5 2011 987 994
35. D.J. Lee, J.H. Ahn, and Y. Bang Managing consumer privacy concerns in personalization: a strategic analysis of privacy protection MIS Quarterly 35 2 2011 423 444
36. Y. Lee, and O. Kwon Intimacy, familiarity and continuance intention: an extended expectation-confirmation model in web-based services Electronic Commerce Research and Applications 10 3 2011 342 357
37. H. Li, R. Sarathy, and H. Xu Understanding situational online information disclosure as a privacy calculus Journal of Computer Information Systems 2010 62 71
38. Y. Li Empirical studies on online information privacy concerns: literature review and an integrative framework Communications of the Association for Information Systems 28 28 2011 453 496
39. Y. Li Theories in online information privacy research: a critical review and an integrated framework Decision Support Systems 54 1 2012 471 481
40. C. Liao, C.-C. Liu, and K. Chen Examining the impact of privacy, trust and risk perceptions beyond monetary transactions: an integrated model Electronic Commerce Research and Applications 10 6 2011 702 715
41. M. Lwin, J. Wirtz, and J.D. Williams Consumer online privacy concerns and responses: a power-responsibility equilibrium perspective Journal of the Academy of Marketing Science 35 4 2007 572 585
42. N.K. Malhotra, S.S. Kim, and J. Agarwal Internet Users' Information Privacy Concerns (IUIPC): the construct, the scale, and a causal model Information Systems Research 15 4 2004 336 355 (Pubitemid 40192456)
43. S.T. Margulis On the status and contribution of Westin's and Altman's theories of privacy Journal of Social Issues 59 2 2003 411 429 (Pubitemid 36775198)
44. S.T. Margulis Privacy as a social issue and behavioral concept Journal of Social Issues 59 2 2003 243 261 (Pubitemid 36775192)
45. D.B. Meinert, D.K. Peterson, J.R. Criswell, and M.D. Crossland Privacy policy statements and consumer willingness to provide personal information Journal of Electronic Commerce in Organizations 4 1 2006 1 17
46. S.J. Milberg, H.J. Smith, and S.J. Burke Information privacy: corporate management and national regulation Organization Science 11 1 2000 35 57
47. G.R. Milne, M.J. Culnan, and H. Greene A longitudinal assessment of online privacy notice readability Journal of Public Policy & Marketing 25 2 2006 238 249
48. A.D. Miyazaki Online privacy and the disclosure of cookie use: effects on consumer trust and anticipated patronage Journal of Public Policy & Marketing 27 1 2008 19 33
49. Z. Papacharissi, and J. Fernback Online privacy and consumer protection: an analysis of portal privacy statements Journal of Broadcasting & Electronic Media 49 3 2005 259 281 (Pubitemid 43875980)
50. P.A. Pavlou State of the information privacy literature: where are we now and where should we go? MIS Quarterly 35 4 2011 977 988
51. P.A. Pavlou, H. Liang, and Y. Xue Understanding and mitigating uncertainty in online exchange relationships: a principal-agent perspective MIS Quarterly 31 1 2007 105 136
52. S.S. Petronio Communication boundary management: a theoretical model of managing disclosure of private information between marital couples Communication Theory 1991 311 335
53. S.S. Petronio Boundaries of Privacy: Dialectics of Disclosure 2002 State University of New York Press Albany, NY
54. P.M. Podsakoff, S.B. MacKenzie, J.Y. Lee, and N.P. Podsakoff Common method biases in behavioral research: a critical review of the literature and recommended remedies Journal of Applied Psychology 88 5 2003 879 903 (Pubitemid 37239703)
55. A.D. Rensel, J.M. Abbas, and H.R. Rao Private transactions in public places: an exploration of the impact of the computer environment on public transactional web site use Journal of the Association for Information Systems 7 1 2006 19 51
56. A. Riahi-Belkaoui, and E. Pavlik Accounting for Corporate Reputation 1992 Quorum Books Westport, CT
57. C.M. Ringle, S. Wende, and S. Will SmartPLS 2.0 (M3) Beta http://www.smartpls.de 2005 (Hamburg)
58. A.J. Rohm, and G.R. Milne Just what the doctor ordered: the role of information sensitivity and trust in reducing medical information privacy concern Journal of Business Research 57 9 2004 1000 1011 (Pubitemid 39072429)
59. R. Rust, P. Kannan, and N. Peng The customer economics of internet privacy Journal of the Academy of Marketing Science 30 4 2002 455 464 (Pubitemid 40815805)
60. Y. Sai Transparent Safe Decision Support Systems 46 1 2008 41 51
61. H.J. Smith, T. Dinev, and H. Xu Information privacy research: an interdisciplinary review MIS Quarterly 35 4 2011 989 1015
62. J.Y. Son, and S.S. Kim Internet users' information privacy-protective responses: a taxonomy and a nomological model MIS Quarterly 32 3 2008 503 529
63. T.F. Stafford, and A. Urbaczewski Spyware: the ghost in the machine Communications of the Association for Information Systems 14 15 2004 291 306
64. C. Van Slyke, J.T. Shim, R. Johnson, and J. Jiang Concern for information privacy and online consumer purchasing Journal of the Association for Information Systems 7 6 2006 415 443
65. A.F. Westin Privacy and Freedom 1967 Athenaeum New York
66. A.F. Westin Social and political dimensions of privacy Journal of Social Issues 59 2 2003 431 453 (Pubitemid 36775199)
67. W. Wood Attitude change: persuasion and social influence Annual Review of Psychology 51 1 2000 539
68. H. Xu, R.E. Crossler, and F. Bélanger A value sensitive design investigation of privacy enhancing tools in web browsers Decision Support Systems 0 2012
69. H. Xu, T. Dinev, H.J. Smith, and P. Hart Information privacy concerns: linking individual perceptions with institutional privacy assurances Journal of the Association for Information Systems 12 12 2011 798 824
70. M.Z. Yao, R.E. Rice, and K. Wallis Predicting user concerns about online privacy Journal of the American Society for Information Science & Technology 58 5 2007 710 722 (Pubitemid 46447177)
71. J.C. Zimmer, R. Arsal, M. Al-Marzouq, D. Moore, and V. Grover Knowing your customers: using a reciprocal relationship to enhance voluntary information disclosure Decision Support Systems 48 2 2010 395 406
72. M. Zviran User's perspectives on privacy in web-based applications Journal of Computer Information Systems 48 4 2008 97 105