메뉴 건너뛰기




Volumn 30, Issue 1, 2006, Pages 13-28

The personalization privacy paradox: An empirical evaluation of information transparency and the willingness to be profiled online for personalization

Author keywords

Business value of information systems; Consumer privacy; Empirical studies of information systems; Information transparency; Online experience; Online information sharing; Online personalization; Online privacy; Web site features

Indexed keywords

INVESTMENTS; MANAGEMENT INFORMATION SYSTEMS; ONLINE SYSTEMS; SECURITY OF DATA; WEBSITES;

EID: 33750687395     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/25148715     Document Type: Article
Times cited : (874)

References (56)
  • 1
    • 29144497517 scopus 로고    scopus 로고
    • Self-disclosure on the Web: The impact of privacy policy, reward, and company reputation
    • S. M. Broniarczyk and K. Nakamoto (Eds.), Association for Consumer Research, Valdosta, GA
    • Andrade, E. B., Kaltcheva, V., and Weitz, B. "Self-Disclosure on the Web: The Impact of Privacy Policy, Reward, and Company Reputation," in Advances in Consumer Research (29), S. M. Broniarczyk and K. Nakamoto (Eds.), Association for Consumer Research, Valdosta, GA, 2002, pp. 350-353.
    • (2002) Advances in Consumer Research , Issue.29 , pp. 350-353
    • Andrade, E.B.1    Kaltcheva, V.2    Weitz, B.3
  • 2
    • 0033423024 scopus 로고    scopus 로고
    • The theory of planned behavior: Assessment of predictive validity and 'perceived control.'
    • Armitage, C. J., and Conner, M. "The Theory of Planned Behavior: Assessment of Predictive Validity and 'Perceived Control.'" British Journal of Social Psychology (38:1), 1999, pp. 35-54.
    • (1999) British Journal of Social Psychology , vol.38 , Issue.1 , pp. 35-54
    • Armitage, C.J.1    Conner, M.2
  • 4
    • 0026311814 scopus 로고
    • Prediction of leisure participation from behavioral, normative, and control beliefs: An application of the theory of planned behavior
    • Azjen, I. and Driver, B. L. "Prediction of Leisure Participation from Behavioral, Normative, and Control Beliefs: An Application of the Theory of Planned Behavior," Leisure Sciences (13:3), 1991, pp. 185-204.
    • (1991) Leisure Sciences , vol.13 , Issue.3 , pp. 185-204
    • Azjen, I.1    Driver, B.L.2
  • 8
    • 0001161568 scopus 로고
    • Privacy, a useful concept?
    • Bates, A. P. "Privacy, A Useful Concept?," Social Forces (42:4), 1964, pp. 430-434.
    • (1964) Social Forces , vol.42 , Issue.4 , pp. 430-434
    • Bates, A.P.1
  • 11
    • 0001233581 scopus 로고
    • Alternative ways of assessing model fit
    • J. S. Long and K. A. Bollen (Eds.), Sage Publications, Newbury Park, CA
    • Browne, M. W., and Cudeck, R. "Alternative Ways of Assessing Model Fit," in Testing Structural Equation Models, J. S. Long and K. A. Bollen (Eds.), Sage Publications, Newbury Park, CA, 1993, pp. 136-162.
    • (1993) Testing Structural Equation Models , pp. 136-162
    • Browne, M.W.1    Cudeck, R.2
  • 12
    • 33751224822 scopus 로고
    • Convergent and discriminant validity by the multitrait-multimethod matrix
    • Campbell, D., and Fiske, D. "Convergent and Discriminant Validity by the Multitrait-Multimethod Matrix," Psychological Bulletin (56:2), 1959, pp. 81-105.
    • (1959) Psychological Bulletin , vol.56 , Issue.2 , pp. 81-105
    • Campbell, D.1    Fiske, D.2
  • 13
    • 14744270170 scopus 로고    scopus 로고
    • Personalization versus privacy: An empirical examination of the online consumer's dilemma
    • Chellappa, R. K., and Sin, R. "Personalization versus Privacy: An Empirical Examination of the Online Consumer's Dilemma," Information Technology and Management (6:2/3), 2005, pp. 181-202.
    • (2005) Information Technology and Management , vol.6 , Issue.2-3 , pp. 181-202
    • Chellappa, R.K.1    Sin, R.2
  • 15
    • 0001501223 scopus 로고
    • How did they get my name? An exploratory investigation of consumer attitudes toward secondary information use
    • Culnan, M. J. "How Did They Get My Name? An Exploratory Investigation of Consumer Attitudes Toward Secondary Information Use," MIS Quarterly (17:3), 1993, pp. 341-363.
    • (1993) MIS Quarterly , vol.17 , Issue.3 , pp. 341-363
    • Culnan, M.J.1
  • 16
    • 0010273740 scopus 로고
    • Consumer awareness of name removal procedures: Implications for direct marketing
    • Culnan, M. J. "Consumer Awareness of Name Removal Procedures: Implications for Direct Marketing," Journal of Direct Marketing (9:2), 1995, pp. 10-19.
    • (1995) Journal of Direct Marketing , vol.9 , Issue.2 , pp. 10-19
    • Culnan, M.J.1
  • 17
    • 0033464665 scopus 로고    scopus 로고
    • Information privacy concerns, procedural fairness, and impersonal trust: An empirical investigation
    • Culnan, M. J., and, Armstrong, P. K. "Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation," Organization Science (10:1), 1999, pp. 104-115.
    • (1999) Organization Science , vol.10 , Issue.1 , pp. 104-115
    • Culnan, M.J.1    Armstrong, P.K.2
  • 18
    • 34347261527 scopus 로고    scopus 로고
    • Internet privacy concerns and trade-off factors: Empirical study and business implications
    • Florida Atlantic University
    • Dinev, T., and, Hart, P. "Internet Privacy Concerns and Trade-Off Factors: Empirical Study and Business Implications," Working Paper, Florida Atlantic University, 2002.
    • (2002) Working Paper
    • Dinev, T.1    Hart, P.2
  • 19
    • 33845733912 scopus 로고
    • Harris-equifax consumer privacy survey
    • Equifax. Atlanta, GA
    • Equifax. "Harris-Equifax Consumer Privacy Survey," Equifax, Inc, Atlanta, GA, 1991.
    • (1991) Equifax, Inc
  • 20
    • 85024266938 scopus 로고    scopus 로고
    • Harris-equifax consumer privacy survey
    • Equifax. Atlanta, GA
    • Equifax. "Harris-Equifax Consumer Privacy Survey," Equifax, Inc. Atlanta, GA, 1996.
    • (1996) Equifax, Inc.
  • 21
    • 0000426285 scopus 로고
    • Privacy: Recognition of a consumer right
    • Goodwin, C. "Privacy: Recognition of a Consumer Right," Journal of Public Policy Management (10:1), 1991, pp. 149-166.
    • (1991) Journal of Public Policy Management , vol.10 , Issue.1 , pp. 149-166
    • Goodwin, C.1
  • 22
    • 0842294950 scopus 로고    scopus 로고
    • Who's zoomin' who on the Web?
    • October
    • Greene, M. "Who's Zoomin' Who on the Web?," Black Enterprise (28:3), October 1997, pp. 40-42.
    • (1997) Black Enterprise , vol.28 , Issue.3 , pp. 40-42
    • Greene, M.1
  • 23
    • 0010155667 scopus 로고
    • Harris, L., and Associates, Inc. Equifax, Inc., Atlanta, GA
    • Harris, L., and Associates, Inc. Harris-Equifax Consumer Privacy Survey, 1992, Equifax, Inc., Atlanta, GA, 1991.
    • (1991) Harris-Equifax Consumer Privacy Survey, 1992
  • 26
    • 0033114507 scopus 로고    scopus 로고
    • Information privacy in the market-space: Implications for the commercial use of anonymity on the web
    • Hoffman, D., Novak, T., and Peralta, M. A. "Information Privacy in the Market-Space: Implications for the Commercial Use of Anonymity on the Web," Information Society (15:4), 1999, pp. 129-139.
    • (1999) Information Society , vol.15 , Issue.4 , pp. 129-139
    • Hoffman, D.1    Novak, T.2    Peralta, M.A.3
  • 27
    • 0642314444 scopus 로고    scopus 로고
    • The management of complex tasks in organizations: Controlling the systems development process
    • Kirsch, L. J. "The Management of Complex Tasks in Organizations: Controlling the Systems Development Process," Organization Science (7:1), 1996, pp. 1-2.1.
    • (1996) Organization Science , vol.7 , Issue.1
    • Kirsch, L.J.1
  • 28
    • 0009075935 scopus 로고    scopus 로고
    • Adults learning to use the internet: A longitudinal study of attitudes and other factors associated with intended internet use
    • Klobas, J. E., and Clyde, L. A. "Adults Learning to Use the Internet: A Longitudinal Study of Attitudes and Other Factors Associated with Intended Internet Use," Library and Information Science Research (22:1), 2000, pp. 5-34.
    • (2000) Library and Information Science Research , vol.22 , Issue.1 , pp. 5-34
    • Klobas, J.E.1    Clyde, L.A.2
  • 29
    • 33845779902 scopus 로고
    • Some analytic dimensions of privacy
    • H. M. Proshansky W. G. Ittelson, and L. G. Rivlin (Eds.), Holt, Rinehart, and Winston, New York
    • nd ed.), H. M. Proshansky W. G. Ittelson, and L. G. Rivlin (Eds.), Holt, Rinehart, and Winston, New York, 1976, pp. 206-217.
    • (1976) nd Ed.) , pp. 206-217
    • Laufer, R.S.1    Proshansky, H.M.2    Wolfe, M.3
  • 30
    • 84993660913 scopus 로고
    • Privacy as a concept and a social issue: A multidimensional development theory
    • Laufer, R. S., and Wolfe, M. "Privacy as a Concept and a Social Issue: A Multidimensional Development Theory," Journal of Social Issues (33:3), 1977, pp. 22-42.
    • (1977) Journal of Social Issues , vol.33 , Issue.3 , pp. 22-42
    • Laufer, R.S.1    Wolfe, M.2
  • 31
    • 55249097295 scopus 로고
    • Four ethical issues of the information age
    • Mason, R. O. "Four Ethical Issues of the Information Age," MIS Quarterly (10:1), 1986, pp. 4-12.
    • (1986) MIS Quarterly , vol.10 , Issue.1 , pp. 4-12
    • Mason, R.O.1
  • 32
    • 0009925685 scopus 로고    scopus 로고
    • Initial trust formation in new organizational relationships
    • McKnight, D. H., Cummings, L. L, and Chervany, N. L. "Initial Trust Formation in New Organizational Relationships," Academy of Management Review (23:3), 1998, pp. 473-490.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 473-490
    • McKnight, D.H.1    Cummings, L.L.2    Chervany, N.L.3
  • 33
    • 0036644778 scopus 로고    scopus 로고
    • The straight story on search engines
    • July
    • McLaughlin, L. "The Straight Story on Search Engines," PC World, July 2002, p. 115 (available online at http://www.pcworld.com/news/ article/0,aid,97431,00.asp).
    • (2002) PC World , pp. 115
    • McLaughlin, L.1
  • 34
    • 0034418444 scopus 로고    scopus 로고
    • Information privacy: Corporate management and national regulation
    • Milberg, S. J., Smith, H. J., and Burke, S. J. "Information Privacy: Corporate Management and National Regulation," Organization Science (11:1), 2000, pp. 35-57.
    • (2000) Organization Science , vol.11 , Issue.1 , pp. 35-57
    • Milberg, S.J.1    Smith, H.J.2    Burke, S.J.3
  • 35
    • 0034394384 scopus 로고
    • Privacy and ethical issues in database/ interactive marketing and public policy: A research framework and overview of the special issue
    • Milne, G R. "Privacy and Ethical Issues in Database/ Interactive Marketing and Public Policy: A Research Framework and Overview of the Special Issue," Journal of Public Policy and Marketing (19:1), 1993, pp. 1-6.
    • (1993) Journal of Public Policy and Marketing , vol.19 , Issue.1 , pp. 1-6
    • Milne, G.R.1
  • 36
    • 21344485586 scopus 로고
    • Direct mail privacy-efficiency trade-offs within an implied social contract framework
    • Milne, G. R., and Gordon, M. E. "Direct Mail Privacy-Efficiency Trade-Offs Within an Implied Social Contract Framework," Journal of Public Policy and Marketing (12:2), 1993, pp. 206-215.
    • (1993) Journal of Public Policy and Marketing , vol.12 , Issue.2 , pp. 206-215
    • Milne, G.R.1    Gordon, M.E.2
  • 37
    • 0034552722 scopus 로고    scopus 로고
    • Consumer privacy and name removal across direct marketing channels: Exploring opt-in and opt-out alternatives
    • Milne, G. R., and Rohm, A. J. "Consumer Privacy and Name Removal Across Direct Marketing Channels: Exploring Opt-In and Opt-Out Alternatives," Journal of Public Policy and Marketing (19:2), 2000, pp. 238-249.
    • (2000) Journal of Public Policy and Marketing , vol.19 , Issue.2 , pp. 238-249
    • Milne, G.R.1    Rohm, A.J.2
  • 38
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • July
    • Morgan, R. M., and Hunt, S. D. "The Commitment-Trust Theory of Relationship Marketing," Journal of Marketing (58:3), July 1994, pp. 20-39.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-39
    • Morgan, R.M.1    Hunt, S.D.2
  • 39
  • 40
    • 0034394385 scopus 로고    scopus 로고
    • Privacy concerns and consumer willingness to provide personal information
    • Phelps, J., Nowak, G, and Ferrell, E. "Privacy Concerns and Consumer Willingness to Provide Personal Information," Journal of Public Policy and Marketing (19:1), 2000, pp. 27-41.
    • (2000) Journal of Public Policy and Marketing , vol.19 , Issue.1 , pp. 27-41
    • Phelps, J.1    Nowak, G.2    Ferrell, E.3
  • 41
    • 84901550288 scopus 로고    scopus 로고
    • Does anyone read online privacy policies?
    • June
    • Regan, K. "Does Anyone Read Online Privacy Policies?," www.EcommerceTimes.com, June 2001 (available online at http://www. ecommercetimes.com/perl/story/11303.html).
    • (2001) Www.EcommerceTimes.com
    • Regan, K.1
  • 42
    • 0024011203 scopus 로고
    • Factors of success for end user computing
    • May
    • Rivard, S., and Huff, S. "Factors of Success for End User Computing," Communications of the ACM (31:5), May 1988, pp. 552-561.
    • (1988) Communications of the ACM , vol.31 , Issue.5 , pp. 552-561
    • Rivard, S.1    Huff, S.2
  • 44
    • 33845745094 scopus 로고    scopus 로고
    • The intrusion explosion
    • May 2
    • Safire, W. "The Intrusion Explosion," The New York Times, May 2, 2002.
    • (2002) The New York Times
    • Safire, W.1
  • 45
    • 0042919561 scopus 로고    scopus 로고
    • Trust and customer willingness to provide information in database-driven relationship marketing
    • Schoenbachler, D. D., and Gordon, G. L. "Trust and Customer Willingness to Provide Information in Database-Driven Relationship Marketing," Journal of Interactive Marketing (16:3), 2002, pp. 2-16.
    • (2002) Journal of Interactive Marketing , vol.16 , Issue.3 , pp. 2-16
    • Schoenbachler, D.D.1    Gordon, G.L.2
  • 47
    • 0000981743 scopus 로고    scopus 로고
    • Information privacy: Measuring individuals' concerns about organizational practices
    • Smith, H. J., Milberg, S. J., and Burke, S. J. "Information Privacy: Measuring Individuals' Concerns about Organizational Practices," MIS Quarterly (20:2), 1996, pp. 167-196.
    • (1996) MIS Quarterly , vol.20 , Issue.2 , pp. 167-196
    • Smith, H.J.1    Milberg, S.J.2    Burke, S.J.3
  • 48
    • 0036004583 scopus 로고    scopus 로고
    • An empirical examination of the concern for information privacy instrument
    • Stewart, K. A., and Segars, A. H. "An Empirical Examination of the Concern for Information Privacy Instrument," Information Systems Research (13:1), 2002, pp. 36-49.
    • (2002) Information Systems Research , vol.13 , Issue.1 , pp. 36-49
    • Stewart, K.A.1    Segars, A.H.2
  • 49
    • 0000920697 scopus 로고
    • A field experiment comparing information-privacy values, beliefs, and attitudes across several types of organizations
    • Stone, E. F., Gardner, D. G., Gueutal, H.G., and McClure, S. "A Field Experiment Comparing Information-Privacy Values, Beliefs, and Attitudes Across Several Types of Organizations," Journal of Applied Psychology (68:3), 1983, pp. 459-468.
    • (1983) Journal of Applied Psychology , vol.68 , Issue.3 , pp. 459-468
    • Stone, E.F.1    Gardner, D.G.2    Gueutal, H.G.3    McClure, S.4
  • 50
    • 0000322208 scopus 로고
    • Privacy in organizations: Theoretical issues, research findings, and protection mechanisms
    • K. M. Rowland and G. R. Ferris (Eds.), JAI Press, Greenwich, CT
    • Stone, E. F., and Stone, D. L. "Privacy in Organizations: Theoretical Issues, Research Findings, and Protection Mechanisms," in Research Findings in Personnel and Human Resources Management, K. M. Rowland and G. R. Ferris (Eds.), JAI Press, Greenwich, CT, 1990, pp. 349-411.
    • (1990) Research Findings in Personnel and Human Resources Management , pp. 349-411
    • Stone, E.F.1    Stone, D.L.2
  • 51
    • 0038891451 scopus 로고    scopus 로고
    • Getting permission: Exploring factors affecting permission marketing
    • Tezinde, T., Smith, B., and Murphy, J. "Getting Permission: Exploring Factors Affecting Permission Marketing," Journal of Interactive Marketing (16:4), 2002, pp. 28-36.
    • (2002) Journal of Interactive Marketing , vol.16 , Issue.4 , pp. 28-36
    • Tezinde, T.1    Smith, B.2    Murphy, J.3
  • 52
    • 0012904189 scopus 로고    scopus 로고
    • Harvard Business School Press, Boston
    • Weill, P., and Vitali, M. Place to Space, Harvard Business School Press, Boston, 2001.
    • (2001) Place to Space
    • Weill, P.1    Vitali, M.2
  • 54
    • 0012129103 scopus 로고
    • Domestic and international data protection issues
    • testimony before the Subcommittee on Government Information and Agriculture, Committee on Government Relations, U.S. House of Representatives, Washington, D.C., U.S. Government Printing Office
    • Westin, A. F. "Domestic and International Data Protection Issues," How the American Public Vies Consumer Privacy Issues in the Early 90s - and Why, testimony before the Subcommittee on Government Information and Agriculture, Committee on Government Relations, U.S. House of Representatives, Washington, D.C., U.S. Government Printing Office, 1991, pp. 54-68.
    • (1991) How the American Public Vies Consumer Privacy Issues in the Early 90s - and Why , pp. 54-68
    • Westin, A.F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.