Theories in online information privacy research: A critical review and an integrated framework

Decision Support Systems

Volumn 54, Issue 1, 2012, Pages 471-481

  Li, Yuan ^a  

^a Mathematics and Sciences   (United States)

Author keywords

Dual calculus model; Online information privacy; Privacy calculus; Privacy concern; Risk calculus

Indexed keywords

CRITICAL REVIEW; INFORMATION DISCLOSURE; INFORMATION PRIVACY; INTEGRATED FRAMEWORKS; ON-LINE INFORMATION; ONLINE CONSUMERS; PERSONAL INFORMATION; PRIMARY CONTRIBUTION; PRIVACY CONCERNS; PRIVACY RISKS; SYSTEMATIC REVIEW;

CALCULATIONS; DATA PRIVACY; DECISION TABLES; ECONOMIC AND SOCIAL EFFECTS; INFORMATION DISSEMINATION; RESEARCH;

INTEGRATION;

EID: 84868633960     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2012.06.010     Document Type: Article

References (89)

1. I. Ajzen The theory of planned behavior Organizational Behavior and Human Decision Processes 50 1991 179 211
2. I. Ajzen Nature and operation of attitudes Annual Review of Psychology 52 1 2001 27 58 (Pubitemid 33705566)
3. I. Ajzen Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior Journal of Applied Social Psychology 32 4 2002 665 683
4. I. Ajzen, and M. Fishbein Understanding Attitudes and Predicting Social Behavior 1980 Prentice-Hall Englewood-Cliffs, NJ
5. M. Aljukhadar, S. Senecal, and D. Ouellette Can the media richness of a privacy disclosure enhance outcome? A multifaceted view of trust in rich media environments International Journal of Electronic Commerce 14 4 2010 103 126
6. I. Altman The Environment and Social Behavior: Privacy, Personal Space, Territory, and Crowding 1975 Brooks/Cole Publishing Monterey, CA
7. E.B. Andrade, V. Kaltcheva, and B. Weitz Self-Disclosure on the web: the impact of privacy policy, reward, and company reputation Advances in Consumer Research 29 1 2002 350 353
8. C.M. Angst, and R. Agarwal Adoption of electronic health records in the presence of privacy concerns: the elaboration likelihood model and individual persuasion MIS Quarterly 33 2 2009 339 370
9. N.F. Awad, and M.S. Krishnan The personalization privacy paradox: an empirical evaluation of information transparency and the willingness to be profiled online for personalization MIS Quarterly 30 1 2006 13 28 (Pubitemid 44971423)
10. S.B. Bacharach Organizational theories: some criteria for evaluation Academy of Management Review 14 3 1989 496 515
11. A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory 1986 Prentice-Hall Englewood Cliffs, NJ
12. A. Bandura Social cognitive theory: an agentic perspective Annual Review of Psychology 52 2001 1 26 (Pubitemid 33705565)
13. G. Bansal, F.M. Zahedi, and D. Gefen The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online Decision Support Systems 49 2 2010 138 150
14. F. Belanger, and R.E. Crossler Privacy in the digital age: a review of information privacy research in information systems MIS Quarterly 35 4 2011 1017 1041
15. B. Berendt, O. Gunther, and S. Spiekermann Privacy in e-commerce: stated preferences vs. actual behavior Communications of the ACM 48 4 2005 101 106 (Pubitemid 40475977)
16. M. Bergen, S. Dutta, and O.C. Walker Jr. Agency relationships in marketing: a review of the implications and applications of agency and related Journal of Marketing 56 3 1992 1 24
17. S. Chai, S. Bagchi-Sen, C. Morrell, H.R. Rao, and S.J. Upadhyaya Internet and online information privacy: an exploratory study of preteens and early teens IEEE Transactions on Professional Communication 52 2 2009 167 182
18. J. Chen, W. Ping, Y. Xu, and B.C.Y. Tan Am i afraid of my peers? Understanding the antecedents of information privacy concerns in the online social context Proceedings of the Thirtieth International Conference on Information Systems 2009
19. C.M. Chiu, C.C. Chang, H.L. Cheng, and Y.H. Fang Determinants of customer repurchase intention in online shopping Online Information Review 33 4 2009 761 784
20. M.J. Culnan, and P.K. Armstrong Information privacy concerns, procedural fairness, and impersonal trust: an empirical investigation Organization Science 10 1 1999 104 115
21. H. Dai, and P.C. Palvia Mobile commerce adoption in china and the United States: a cross-cultural study The DATA BASE for Advances in Information Systems 40 4 2009 43 61
22. T. Dinev, and P. Hart Internet privacy concerns and their antecedents - measurement validity and a regression model Behaviour & Information Technology 23 6 2004 413 422
23. T. Dinev, and P. Hart Internet privacy concerns and social awareness as determinants of intention to transact International Journal of Electronic Commerce 10 2 2005 7 29 (Pubitemid 43554387)
24. T. Dinev, and P. Hart An extended privacy calculus model for e-commerce transactions Information Systems Research 17 1 2006 61 80 (Pubitemid 43450179)
25. T. Dinev, and Q. Hu The centrality of awareness in the formation of user behavioral intention toward protective information technologies Journal of the Association for Information Systems 8 7 2007 386 408
26. T. Dinev, M. Bellotto, P. Hart, V. Russo, I. Serra, and C. Colautti Internet users' privacy concerns and beliefs about government surveillance: an exploratory study of differences between Italy and the United States Journal of Global Information Management 14 4 2006 57 93
27. T. Dinev, P. Hart, and M.R. Mullen Internet privacy concerns and beliefs about government surveillance - an empirical investigation The Journal of Strategic Information Systems 17 3 2008 214 233
28. T. Donaldson, and T.W. Dunfee Toward a unified conception of business ethics: integrative social contracts theory Academy of Management Review 19 2 1994 252 284
29. M.A. Eastlick, S.L. Lotz, and P. Warrington Understanding online B-to-C relationships: an integrated model of privacy concerns, trust, and commitment Journal of Business Research 59 8 2006 877 886 (Pubitemid 43905939)
30. K.M. Eisenhardt Agency theory: an assessment and review The Academy of Management Review 14 1 1989 57 74
31. S. Faja, and S. Trimi Influence of the web vendor's interventions on privacy-related behaviors in e-commerce Communications of AIS 17 2006 2 68
32. D.L. Floyd, S. Prentice-Dunn, and R.W. Rogers A meta-analysis of research on protection motivation theory Journal of Applied Social Psychology 30 2 2000 407 429
33. N.E. Frye, and M.M. Dornisch When is trust not enough? The role of perceived privacy of communication tools in comfort with self-disclosure Computers in Human Behavior 26 5 2010 1120 1127
34. K.E. Greenaway, and Y.E. Chan Theoretical explanations for firms' information privacy behaviors Journal of the Association for Information Systems 6 6 2005 171 189
35. I. Hann, K. Hui, S.T. Lee, and I.P.L. Png Overcoming online information privacy concerns: an information-processing theory approach Journal of Management Information Systems 24 2 2007 13 42
36. D.L. Hoffman, T.P. Novak, and M.A. Peralta Information privacy in the marketspace: implications for the commercial uses of anonymity on the web The Information Society 15 2 1999 129 139
37. N. Jahangir, and N. Begum Effect of perceived usefulness, ease of use, security and privacy on customer attitude and adaptation in the context of E-banking Journal of Management Research 7 3 2007 147 157
38. P. Ji, and P.S. Lieber Am I safe? Exploring relationships between primary territories and online privacy Journal of Internet Commerce 9 1 2010 3 22
39. A.N. Joinson, U. Reips, T. Buchanan, and C.B.P. Schofield Privacy, trust, and self-disclosure online Human Computer Interaction 25 1 2010 1 24
40. I.A. Junglas, N.A. Johnson, and C. Spitzmuller Personality traits and concern for privacy: an empirical study in the context of location-based services European Journal of Information Systems 17 4 2008 387 402
41. D.J. Kim Self-perception-based versus transference-based trust determinants in computer-mediated transactions: a cross-cultural comparison study Journal of Management Information Systems 24 4 2008 13 45 (Pubitemid 351721656)
42. D.J. Kim, D.L. Ferrin, and H.R. Rao A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents Decision Support Systems 44 2 2008 544 564 (Pubitemid 350138190)
43. D.J. Kim, C. Steinfield, and Y.-J. Lai Revisiting the role of web assurance seals in business-to-consumer electronic commerce Decision Support Systems 44 4 2008 1000 1015
44. M.L. Korzaan, and K.T. Boswell The influence of personality traits and information privacy concerns on behavioral intentions The Journal of Computer Information Systems 48 4 2008 15 24
45. N. Kumar, K. Mohan, and R. Holowczak Locking the door but leaving the computer vulnerable: factors inhibiting home users' adoption of software firewalls Decision Support Systems 46 1 2008 254 264
46. R.S. Laufer, and M. Wolfe Privacy as a concept and a social issue: a multidimensional development theory Journal of Social Issues 33 3 1977 23 42
47. S.M. Lee, T. Hwang, and J. Kim An analysis of diversity in electronic commerce research International Journal of Electronic Commerce 12 1 2007 31 67
48. D.H. Lee, S. Im, and C.R. Taylor Voluntary self-disclosure of information on the internet: a multimethod study of the motivations and consequences of disclosing information on blogs Psychology and Marketing 25 7 2008 692 710
49. Y. Li Empirical studies on online information privacy concerns: literature review and an integrative framework Communications of the Association for Information Systems 28 28 2011 453 496
50. H. Li, R. Sarathy, and H. Xu Understanding situational online information disclosure as a privacy calculus The Journal of Computer Information Systems 2010 62 71
51. H. Li, R. Sarathy, and H. Xu The role of affect and cognition on online consumers' decision to disclose personal information to unfamiliar online vendors Decision Support Systems 51 3 2011 434 445
52. E.A. Lind, and T.R. Tyler The Social Psychology of Procedural Justice 1988 Plenum Press New York
53. C. Liu, J.T. Marchewka, J. Lu, and C.-S. Yu Beyond concern - a privacy-trust-behavioral intention model of electronic commerce Information Management 42 1 2005 127 142
54. N.K. Malhotra, S.S. Kim, and J. Agarwal Internet users' information privacy concerns (IUIPC): the construct, the scale, and a causal model Information Systems Research 15 4 2004 336 355 (Pubitemid 40192456)
55. G.R. Milne, and M.E. Gordon Direct mail privacy-efficiency trade-offs within an implied social contract framework Journal of Public Policy & Marketing 12 2 1993 206 215
56. A.D. Miyazaki Online privacy and the disclosure of cookie use: effects on consumer trust and anticipated patronage Journal of Public Policy & Marketing 27 1 2008 19 33
57. Y. Moon Intimate exchanges: using computers to elicit self-disclosure from consumers Journal of Consumer Research 26 4 2000 323 339
58. S. Okazaki, H. Li, and M. Hirose Consumer privacy concerns and preference for degree of regulatory control Journal of Advertising 38 4 2009 63 77
59. P.A. Pavlou State of the information privacy literature: where are we now and where should we go? MIS Quarterly 35 4 2011 977 988
60. P.A. Pavlou, H. Liang, and Y. Xue Understanding and mitigating uncertainty in online exchange relationships: a principal-agent perspective MIS Quarterly 31 1 2007 105 136
61. A.R. Peslak An ethical exploration of privacy and radio frequency identification Journal of Business Ethics 59 4 2005 327 345 (Pubitemid 41202513)
62. S.S. Petronio Communication boundary management: a theoretical model of managing disclosure of private information between marital couples Communication Theory 1991 311 335
63. K. Premazzi, S. Castaldo, M. Grosso, P. Raman, S. Brudvig, and C.F. Hofacker Customer information sharing with e-vendors: the roles of incentives and trust International Journal of Electronic Commerce 14 3 2010 63 91
64. A.D. Rensel, J.M. Abbas, and H.R. Rao Private transactions in public places: an exploration of the impact of the computer environment on public transactional web site use Journal of the Association for Information Systems 7 1 2006 19 51
65. R. Rice Using social presence theory to compare traditional and new organizational media Human Communication Research 19 4 1993 451 484
66. R.W. Rogers A protection motivation theory of fear appeals and attitude change Journal of Psychology 91 1 1975 9 114
67. A.J. Rohm, and G.R. Milne Just what the doctor ordered: the role of information sensitivity and trust in reducing medical information privacy concern Journal of Business Research 57 9 2004 1000 1011 (Pubitemid 39072429)
68. R. Rust, P. Kannan, and N. Peng The customer economics of internet privacy Journal of the Academy of Marketing Science 30 4 2002 455 464 (Pubitemid 40815805)
69. A. Schwarz, M. Mehta, N. Johnson, and W.W. Chin Understanding frameworks and reviews: a commentary to assist us in moving our field forward by analyzing our past The DATA BASE for Advances in Information Systems 38 3 2007 29 50
70. H. Sheng, F. Nah, and K. Siau An experimental study on ubiquitous commerce adoption: impact of personalization and privacy concerns Journal of the Association for Information Systems 9 6 2008 344 376
71. D.H. Shin The effects of trust, security and privacy in social networking: a security-based approach to understand the pattern of adoption Interacting with Computers 22 5 2010 428 438
72. J. Short, E. Williams, and B. Christie The Social Psychology of Telecommunications 1976 Wiley London
73. H.J. Smith, S.J. Milberg, and S.J. Burke Information privacy: measuring individuals' concerns about organizational practices MIS Quarterly 20 2 1996 167 196
74. H.J. Smith, T. Dinev, and H. Xu Information privacy research: an interdisciplinary review MIS Quarterly 35 4 2011 989 1015
75. J.Y. Son, and S.S. Kim Internet users' information privacy-protective responses: a taxonomy and a nomological model MIS Quarterly 32 3 2008 503 529
76. K.A. Stewart, and A.H. Segars An empirical examination of the concern for information privacy instrument Information Systems Research 13 1 2002 36 49
77. E.F. Stone, and D.L. Stone Privacy in organizations: theoretical issues, research findings, and protection mechanisms Research in Personnel and Human Resources Management 8 1990 349 411
78. R.I. Sutton, and B.M. Staw What theory is not Administrative Science Quarterly 40 1995 371 384 (Pubitemid 126000885)
79. C.H. Tu The relationship between social presence and online privacy The Internet and Higher Education 5 4 2002 293 318
80. V.H. Vroom Work and Motivation 1964 Wiley New York
81. L.C. Wang, J. Baker, J.A. Wagner, and K. Wakefield Can a retail web site be social? Journal of Marketing 71 2007 143 157
82. H. Xu, H.H. Teo, and B. Tan Predicting the adoption of location-based services: the role of trust and perceived privacy risk Proceedings of the Twenty-Sixth International Conference on Information Systems 2005
83. H. Xu, H.H. Teo, B.C.Y. Tan, and R. Agarwal The role of push-pull technology in privacy calculus: the case of location-based services Journal of Management Information Systems 26 3 2009 135 173
84. H. Xu, T. Dinev, H.J. Smith, and P. Hart Information privacy concerns: linking individual perceptions with institutional privacy assurances Journal of the Association for Information Systems 12 12 2011 798 824
85. H. Xu, X.R. Luo, J.M. Carroll, and M.B. Rosson The personalization privacy paradox: an exploratory study of decision making process for location-aware marketing Decision Support Systems 51 1 2011 42 52
86. M.Z. Yao, R.E. Rice, and K. Wallis Predicting user concerns about online privacy Journal of the American Society for Information Science and Technology 58 5 2007 710 722 (Pubitemid 46447177)
87. S. Youn Determinants of online privacy concern and its influence on privacy protection behaviors among young adolescents Journal of Consumer Affairs 43 3 2009 389 418
88. L. Zhang, and W.C. McDowell Am I really at risk? Determinants of online users' intentions to use strong passwords Journal of Internet Commerce 8 3/4 2009 180 197
89. J.C. Zimmer, R. Arsal, M. Al-Marzouq, D. Moore, and V. Grover Knowing your customers: using a reciprocal relationship to enhance voluntary information disclosure Decision Support Systems 48 2 2010 395 406