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See H. Chesbrough, "Bringing Open Innovation to Services", MIT Sloan Management Review, 52/2(Winter 2011):85-90;
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See H. Gebauer, A. Gustafsson, and L. Witell, "Competitive Advantage through Service Differentiation by Manufacturing Companies", Journal of Business Research, 64/12(December 2011):1270-1280;
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H. Gebauer, G. J. Ren, A. Valtakoski, and J. Reynoso, "Service-Driven Manufacturing Provision, Evolution and Financial Impact of Services in Industrial Firms", Journal of Service Management, 23/1(2012):120-136;
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V. Mathieu, "Service Strategies Within the Manufacturing Sector: Benefits, Costs and Partnership", International Journal of Service Industry Management, 12/5(2001), 451-475;
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