Service strategies within the manufacturing sector: Benefits, costs and partnership

International Journal of Service Industry Management

Volumn 12, Issue 5, 2001, Pages 451-475

  Mathieu, Valérie ^a  

^a AIX MARSEILLE UNIVERSITY   (France)

Author keywords

Customer service; Management; Partnering; Service; Strategy

Indexed keywords

EID: 0035599831     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000006093     Document Type: Article

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