The qualityvaluesatisfactionloyalty chain: relationships and impacts

Tourism Review

Volumn 68, Issue 1, 2013, Pages 3-20

  Gallarza, Martina G ^a   Gil Saura, Irene ^a   Arteaga Moreno, Francisco ^b  

^a UNIVERSITY OF VALENCIA   (Spain)

^b UNIVERSIDAD CATÓLICA DE VALENCIA SAN VICENTE MÁRTIR   (Spain)

Author keywords

Partial least squares; Quality value satisfaction loyalty chain; Service quality assurance; Services; Tourism services

Indexed keywords

EID: 84886532584     PISSN: 16605373     EISSN: 17598451     Source Type: Journal    
DOI: 10.1108/16605371311310048     Document Type: Article

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