-
1
-
-
75649102147
-
Dynamic supplier management in the automotive industry
-
Aláez-Aller, R., Longás-García, J. (2010), "Dynamic supplier management in the automotive industry" in International Journal of Operations & Production Management, Vol. 30, No. 3, pp. 312-335.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.3
, pp. 312-335
-
-
Aláez-Aller, R.1
Longás-García, J.2
-
2
-
-
81055145034
-
Understanding consumer attitudes toward mobile advertising and its impact on consumers' behavioural intentions: A cross-market comparison of United States and Turkish consumers
-
Altuna, O., Konuk, F. (2010), "Understanding consumer attitudes toward mobile advertising and its impact on consumers' behavioural intentions: a cross-market comparison of United States and Turkish consumers" in International Journal of Mobile Marketing, Vol. 4, No. 2, pp. 43-51.
-
(2010)
International Journal of Mobile Marketing
, vol.4
, Issue.2
, pp. 43-51
-
-
Altuna, O.1
Konuk, F.2
-
3
-
-
78449301469
-
Buyer supplier perspectives on supply chain relationships
-
Ambrose, E., Marshall, D., Lynch, D. (2010), "Buyer supplier perspectives on supply chain relationships" in International Journal of Production and Operations Management, Vol. 30, No. 12, pp. 1269-1290.
-
(2010)
International Journal of Production and Operations Management
, vol.30
, Issue.12
, pp. 1269-1290
-
-
Ambrose, E.1
Marshall, D.2
Lynch, D.3
-
4
-
-
40849147197
-
Communication media selection in buyer-supplier relationships
-
Ambrose, E., Marshall, D., Fynes, B., Lynch, D. (2008), "Communication media selection in buyer-supplier relationships" in International Journal of Operations & Production Management, Vol. 2, No. 4, pp. 360-379.
-
(2008)
International Journal of Operations & Production Management
, vol.2
, Issue.4
, pp. 360-379
-
-
Ambrose, E.1
Marshall, D.2
Fynes, B.3
Lynch, D.4
-
5
-
-
84985771482
-
An empirical comparison of direct questioning, scenario and randomized response methods for obtaining sensitive business information
-
Armascott, R., Hosseini, J., Morris, S., Rehbein, K. (1991), "An empirical comparison of direct questioning, scenario and randomized response methods for obtaining sensitive business information" in Decision Sciences, Vol. 22, No. 5, pp. 1073-1090.
-
(1991)
Decision Sciences
, vol.22
, Issue.5
, pp. 1073-1090
-
-
Armascott, R.1
Hosseini, J.2
Morris, S.3
Rehbein, K.4
-
6
-
-
78449309581
-
The impact of supply chain structure on the use of supplier socially responsible practices
-
Awaysheh, A., Klassen, R. (2010), "The impact of supply chain structure on the use of supplier socially responsible practices" in International Journal of Operations & Production Management, Vol. 30, No. 12, pp. 1246-1268.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.12
, pp. 1246-1268
-
-
Awaysheh, A.1
Klassen, R.2
-
7
-
-
40849100238
-
Putting e-commerce adoption in a supply chain context
-
Bakker, E., Zheng, J., Knight, L., Harland, C. (2008), "Putting e-commerce adoption in a supply chain context" in International Journal of Operations & Production Management, Vol. 28, No. 4, pp. 313-330.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.4
, pp. 313-330
-
-
Bakker, E.1
Zheng, J.2
Knight, L.3
Harland, C.4
-
8
-
-
12444329744
-
The influence of power driven buyer/seller relationships on supply chain satisfaction
-
Benton, W., Maloni, M. (2005), "The influence of power driven buyer/seller relationships on supply chain satisfaction" in Journal of Operations Management, Vol. 23, No. 1, pp. 1-22.
-
(2005)
Journal of Operations Management
, vol.23
, Issue.1
, pp. 1-22
-
-
Benton, W.1
Maloni, M.2
-
9
-
-
75649149506
-
Using grounded theory method for theory building in operations management research: A study on inter-firm relationship governance
-
Binder, M., Edwards, J.S. (2010), "Using grounded theory method for theory building in operations management research: a study on inter-firm relationship governance" in International Journal of Operations & Production Management, Vol. 30, No. 3, pp. 232-259.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.3
, pp. 232-259
-
-
Binder, M.1
Edwards, J.S.2
-
10
-
-
84884691748
-
-
BIS, URN 09.92 Statistical Press Release (Corrected Version July 2010)
-
BIS (2010), URN 09.92 Statistical Press Release (Corrected Version July 2010).
-
(2010)
-
-
-
11
-
-
21844492054
-
Critical service encounters: The employee's viewpoint
-
Bitner, M., Booms, B., Mohr, L. (1994), "Critical service encounters: the employee's viewpoint" in The Journal of Marketing, Vol. 58, No. 4, pp. 95-106.
-
(1994)
The Journal of Marketing
, vol.58
, Issue.4
, pp. 95-106
-
-
Bitner, M.1
Booms, B.2
Mohr, L.3
-
12
-
-
33845545323
-
The effect of service experiences over time on a supplier's retention of business customers
-
Bolton, R., Lemon, K., Bramlett, M. (2006), "The effect of service experiences over time on a supplier's retention of business customers" in Management Science, Vol. 52, No. 12, pp. 1811-1823.
-
(2006)
Management Science
, vol.52
, Issue.12
, pp. 1811-1823
-
-
Bolton, R.1
Lemon, K.2
Bramlett, M.3
-
13
-
-
0002149566
-
Product attributes and perceived quality: Foods
-
Jacoby, J., Olson, J. (Eds.), Lexington Books
-
Bonner, G., Nelson, R. (1985), "Product attributes and perceived quality: foods" in Jacoby, J. and Olson, J. (Eds.), Perceived Quality, Lexington Books, Lexington, pp. 64-79.
-
(1985)
Perceived Quality
, pp. 64-79
-
-
Bonner, G.1
Nelson, R.2
-
14
-
-
77957080007
-
Implications of outsourcing on operations planning: Findings from the pharmaceutical industry
-
Boulaksil, Y., Fransoo, J.C. (2010), "Implications of outsourcing on operations planning: findings from the pharmaceutical industry" in International Journal of Operations & Production Management, Vol. 30, No. 10, pp. 1059-1079.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.10
, pp. 1059-1079
-
-
Boulaksil, Y.1
Fransoo, J.C.2
-
15
-
-
0042916415
-
A dynamic process model of service quality: From expectations to behavioural intentions
-
Boulding, W., Ajay, K., Staelin, R., Zeithaml, V. (1993), "A dynamic process model of service quality: from expectations to behavioural intentions" in Journal of Marketing Research, Vol. 30, pp. 7-27.
-
(1993)
Journal of Marketing Research
, vol.30
, pp. 7-27
-
-
Boulding, W.1
Ajay, K.2
Staelin, R.3
Zeithaml, V.4
-
16
-
-
0034378896
-
Designing, implementing and updating performance measurement systems
-
Bourne, M., Mills, J., Wilcox, M., Neely, A., Platts, K. (2000), "Designing, implementing and updating performance measurement systems" in International Journal of Operations & Production Management, Vol. 20, No. 7, pp. 754-771.
-
(2000)
International Journal of Operations & Production Management
, vol.20
, Issue.7
, pp. 754-771
-
-
Bourne, M.1
Mills, J.2
Wilcox, M.3
Neely, A.4
Platts, K.5
-
17
-
-
0034393210
-
Value creation versus value capture: Towards a coherent definition of value in strategy
-
Bowman, C., Ambrosini, V. (2000), "Value creation versus value capture: towards a coherent definition of value in strategy" in British Journal of Management, Vol. 11, No. 1, pp. 1-15.
-
(2000)
British Journal of Management
, vol.11
, Issue.1
, pp. 1-15
-
-
Bowman, C.1
Ambrosini, V.2
-
18
-
-
0035612804
-
Some new thoughts on conceptualizing perceived service quality: A hierarchical approach
-
Brady, M., Cronin, J. (2001), "Some new thoughts on conceptualizing perceived service quality: a hierarchical approach" in Journal of Marketing, Vol. 65, No. 3, pp. 34-49.
-
(2001)
Journal of Marketing
, vol.65
, Issue.3
, pp. 34-49
-
-
Brady, M.1
Cronin, J.2
-
19
-
-
79952769264
-
Sustainable procurement in the public sector: An international comparative study
-
Brammer, S., Walker, H. (2011), "Sustainable procurement in the public sector: an international comparative study" in International Journal of Operations & Production Management, Vol. 31, No. 4, pp. 452-476.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.4
, pp. 452-476
-
-
Brammer, S.1
Walker, H.2
-
20
-
-
77951220280
-
Trading interactions: Supplier empathy, consensus and bias
-
Brandon-Jones, A., Ramsay, J., Wagner, B. (2010), "Trading interactions: supplier empathy, consensus and bias" in International Journal of Operations & Production Management, Vol. 30, No. 5, pp. 453-487.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.5
, pp. 453-487
-
-
Brandon-Jones, A.1
Ramsay, J.2
Wagner, B.3
-
22
-
-
33947100437
-
Communication methods, information sharing, supplier development and performance: An empirical study of their relationships
-
Carr, A.S., Kaynak, H. (2007), "Communication methods, information sharing, supplier development and performance: an empirical study of their relationships" in International Journal of Operations & Production Management, Vol. 27, No. 4, pp. 346-370.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.4
, pp. 346-370
-
-
Carr, A.S.1
Kaynak, H.2
-
23
-
-
49649103754
-
Supplier dependence: Impact on supplier's participation and performance
-
Carr, A.S., Kaynak, H., Hartley, J.L., Ross, A. (2008), "Supplier dependence: impact on supplier's participation and performance" in International Journal of Operations & Production Management, Vol. 28, No. 9, pp. 899-916.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.9
, pp. 899-916
-
-
Carr, A.S.1
Kaynak, H.2
Hartley, J.L.3
Ross, A.4
-
24
-
-
81255175925
-
Managing good and bad customers in practice
-
Chalder, M., Gamble, P., Stone, M. (2000), "Managing good and bad customers in practice" in The Journal of Database Marketing, Vol. 7, No. 4, pp. 356-380.
-
(2000)
The Journal of Database Marketing
, vol.7
, Issue.4
, pp. 356-380
-
-
Chalder, M.1
Gamble, P.2
Stone, M.3
-
25
-
-
70350322166
-
Internationalization of supply networks inside and outside clusters
-
Chiarvesio, B.L.M., Di Maria, E. (2009), "Internationalization of supply networks inside and outside clusters" in International Journal of Operations & Production Management, Vol. 29, No. 11, pp. 1186-1207.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.11
, pp. 1186-1207
-
-
Chiarvesio, B.L.M.1
Di Maria, E.2
-
26
-
-
40249108473
-
Performance measurement in strategic buyer-supplier relationships: The mediating role of socialization mechanisms
-
Cousins, P., Lawson, B., Squire, B. (2008), "Performance measurement in strategic buyer-supplier relationships: the mediating role of socialization mechanisms" in International Journal of Operations & Production Management, Vol. 28, No. 3, pp. 238-258.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.3
, pp. 238-258
-
-
Cousins, P.1
Lawson, B.2
Squire, B.3
-
27
-
-
0002704641
-
Assessing the effects of quality, value, and customer satisfaction on consumer behavioural intentions in service environments
-
Cronin, J., Brady, M., Hult, T. (2000), "Assessing the effects of quality, value, and customer satisfaction on consumer behavioural intentions in service environments" in Journal of Retailing, Vol. 76, No. 2, pp. 193-218.
-
(2000)
Journal of Retailing
, vol.76
, Issue.2
, pp. 193-218
-
-
Cronin, J.1
Brady, M.2
Hult, T.3
-
28
-
-
33846664166
-
A model of B2B e-commerce, based on connectivity and purpose
-
Cullen, A.J., Webster, M. (2007), "A model of B2B e-commerce, based on connectivity and purpose" in International Journal of Operations & Production Management, Vol. 27, No. 2, pp. 205-225.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.2
, pp. 205-225
-
-
Cullen, A.J.1
Webster, M.2
-
29
-
-
0001549659
-
A comprehensive framework for service quality: An investigation of critical conceptual and measurement issues through a longitudinal study
-
Dabholkar, P., Shepherd, D., Thorpe, D. (2000), "A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study" in Journal of Retailing, Vol. 76, No. 2, pp. 139-173.
-
(2000)
Journal of Retailing
, vol.76
, Issue.2
, pp. 139-173
-
-
Dabholkar, P.1
Shepherd, D.2
Thorpe, D.3
-
30
-
-
33846704021
-
Designing CPFR collaborations: Insights from seven case studies
-
Danese, P. (2007), "Designing CPFR collaborations: insights from seven case studies" in International Journal of Operations & Production Management, Vol. 27, No. 2, pp. 181-204.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.2
, pp. 181-204
-
-
Danese, P.1
-
31
-
-
78049445167
-
Modularity and the impact on new product development time performance: Investigating the moderating effects of supplier involvement and interfunctional integration
-
Danese, P., Filippini, R. (2010), "Modularity and the impact on new product development time performance: investigating the moderating effects of supplier involvement and interfunctional integration" in International Journal of Operations & Production Management, Vol. 30, No. 11, pp. 1191-1209.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.11
, pp. 1191-1209
-
-
Danese, P.1
Filippini, R.2
-
32
-
-
33846696676
-
The direct and mediated relationships between supply chain coordination investments and delivery performance
-
da Silveira, G.J.C., Arkader, R. (2007), "The direct and mediated relationships between supply chain coordination investments and delivery performance" in International Journal of Operations & Production Management, Vol. 27, No. 2, pp. 140-158.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.2
, pp. 140-158
-
-
da Silveira, G.J.C.1
Arkader, R.2
-
33
-
-
67650553104
-
Drivers of close supply chain collaboration: One size fits all?
-
de Leeuw, S., Fransoo, J. (2009), "Drivers of close supply chain collaboration: one size fits all?" in International Journal of Operations & Production Management, Vol. 29, No. 7, pp. 720-739.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.7
, pp. 720-739
-
-
de Leeuw, S.1
Fransoo, J.2
-
34
-
-
0003964033
-
-
MIT Centre for Advanced Engineering Study, Cambridge, MA
-
Deming, W. (1982), Out of the Crisis, MIT Centre for Advanced Engineering Study, Cambridge, MA.
-
(1982)
Out of the Crisis
-
-
Deming, W.1
-
35
-
-
0036785965
-
The antecedents of service expectations
-
Devlin, J., Gwynne, A., Ennew, C. (2002), "The antecedents of service expectations" in The Service Industries Journal, Vol. 22, No. 4, pp. 117-136.
-
(2002)
The Service Industries Journal
, vol.22
, Issue.4
, pp. 117-136
-
-
Devlin, J.1
Gwynne, A.2
Ennew, C.3
-
36
-
-
0000723634
-
Effects of price, brand and store information on buyers' product evaluations
-
XXVIII, August
-
Dodds, W., Monroe, K., Grewal, D. (1991), "Effects of price, brand and store information on buyers' product evaluations" in Journal of Marketing Research, XXVIII, August, pp. 307-319.
-
(1991)
Journal of Marketing Research
, pp. 307-319
-
-
Dodds, W.1
Monroe, K.2
Grewal, D.3
-
37
-
-
67349083560
-
Supplier satisfaction: Conceptual basics and explorative findings
-
Essig, M., Amann, M. (2009), "Supplier satisfaction: conceptual basics and explorative findings" in Journal of Purchasing & Supply Management, Vol. 15, No. 2, pp. 103-113.
-
(2009)
Journal of Purchasing & Supply Management
, vol.15
, Issue.2
, pp. 103-113
-
-
Essig, M.1
Amann, M.2
-
38
-
-
38549110012
-
Supplier relations and supply chain performance in financial services processes
-
Field, J., Meile, L. (2008), "Supplier relations and supply chain performance in financial services processes" in International Journal of Operations & Production Management, Vol. 28, No. 2, pp. 185-206.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.2
, pp. 185-206
-
-
Field, J.1
Meile, L.2
-
39
-
-
21144473928
-
Social desirability bias and the validity of indirect questioning
-
Fisher, R. (1993), "Social desirability bias and the validity of indirect questioning" in Journal of Consumer Research, Vol. 20, pp. 303-315.
-
(1993)
Journal of Consumer Research
, vol.20
, pp. 303-315
-
-
Fisher, R.1
-
40
-
-
0040309933
-
Removing social desirability bias with indirect questioning: Is the cure worse than the disease
-
Fisher, R., Tellis, G. (1998), "Removing social desirability bias with indirect questioning: is the cure worse than the disease" in Advances in Consumer Research, Vol. 25, pp. 563-567.
-
(1998)
Advances in Consumer Research
, vol.25
, pp. 563-567
-
-
Fisher, R.1
Tellis, G.2
-
41
-
-
66249121763
-
Obstacles to supply chain integration of the performance management process in buyer-supplier dyads: The buyers' perspective
-
Forslund, F., Jonsson, P. (2009), "Obstacles to supply chain integration of the performance management process in buyer-supplier dyads: the buyers' perspective" in International Journal of Operations & Production Management, Vol. 29, No. 1, pp. 77-79.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.1
, pp. 77-79
-
-
Forslund, F.1
Jonsson, P.2
-
42
-
-
0021484181
-
What does 'product quality' really mean?
-
Garvin, D. (1984), "What does 'product quality' really mean?" in Sloan Management Review, Vol. 26, No. 1, pp. 25-43.
-
(1984)
Sloan Management Review
, vol.26
, Issue.1
, pp. 25-43
-
-
Garvin, D.1
-
43
-
-
76749169741
-
Supplier satisfaction and commitment: The role of influence strategies and supplier development
-
Ghijsen, P., Semeijn, J., Ernstson, S. (2010), "Supplier satisfaction and commitment: the role of influence strategies and supplier development" in Journal of Purchasing & Supply Management, Vol. 16, No. 1, pp. 17-26.
-
(2010)
Journal of Purchasing & Supply Management
, vol.16
, Issue.1
, pp. 17-26
-
-
Ghijsen, P.1
Semeijn, J.2
Ernstson, S.3
-
44
-
-
74349131176
-
Bundling resources across supply chain dyads: The role of modularity and coordination capabilities
-
Gomes, P., Dahab, S. (2010), "Bundling resources across supply chain dyads: the role of modularity and coordination capabilities" in International Journal of Operations & Production Management, Vol. 30, No. 1, pp. 57-74.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.1
, pp. 57-74
-
-
Gomes, P.1
Dahab, S.2
-
45
-
-
55949125666
-
Environmental management system certification and its influence on corporate practices: Evidence from the automotive industry
-
González, P., Sarkis, J., Adenso-Díaz, B. (2008), "Environmental management system certification and its influence on corporate practices: evidence from the automotive industry" in International Journal of Operations & Production Management, Vol. 28, No. 11, pp. 1021-1041.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.11
, pp. 1021-1041
-
-
González, P.1
Sarkis, J.2
Adenso-Díaz, B.3
-
46
-
-
77954842702
-
Supply strategy and business performance: An analysis based on the relative importance assigned to generic competitive objectives
-
González-Benito, J. (2010), "Supply strategy and business performance: an analysis based on the relative importance assigned to generic competitive objectives" in International Journal of Operations & Production Management, Vol. 30, No. 8, pp. 774-797.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.8
, pp. 774-797
-
-
González-Benito, J.1
-
47
-
-
0035619784
-
Performance measures and metrics in a supply chain environment
-
Gunasekaran, A., Patel, C., Tirtiroglu, E. (2001), "Performance measures and metrics in a supply chain environment" in International Journal of Operations & Production Management, Vol. 21, Nos 1/2, pp. 71-87.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.1-2
, pp. 71-87
-
-
Gunasekaran, A.1
Patel, C.2
Tirtiroglu, E.3
-
48
-
-
78650146812
-
Suppliers' affective trust and trust in competency in buyers: Its effect on collaboration and logistics efficiency
-
Ha, B.-C., Park, Y.-K., Cho, S. (2011), "Suppliers' affective trust and trust in competency in buyers: its effect on collaboration and logistics efficiency" in International Journal of Operations & Production Management, Vol. 31, No. 1, pp. 56-77.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.1
, pp. 56-77
-
-
Ha, B.-C.1
Park, Y.-K.2
Cho, S.3
-
50
-
-
79960624160
-
Supplier evaluation processes: The shaping and reshaping of supplier performance
-
Hald, K., Ellegaard, C. (2011), "Supplier evaluation processes: the shaping and reshaping of supplier performance" in International Journal of Operations & Production Management, Vol. 31, No. 8, pp. 888-910.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.8
, pp. 888-910
-
-
Hald, K.1
Ellegaard, C.2
-
51
-
-
70449532478
-
Towards an understanding of attraction in buyer-supplier relationships
-
Hald, K., Cordon, C., Vollmann, T. (2009), "Towards an understanding of attraction in buyer-supplier relationships" in Industrial Marketing Management, Vol. 38, No. 8, pp. 960-970.
-
(2009)
Industrial Marketing Management
, vol.38
, Issue.8
, pp. 960-970
-
-
Hald, K.1
Cordon, C.2
Vollmann, T.3
-
52
-
-
84993043386
-
An investigation of the impact of schedule stability on supplier responsiveness
-
Harrison, A. (1996), "An investigation of the impact of schedule stability on supplier responsiveness" in International Journal of Logistics Management, Vol. 7, No. 1, pp. 83-92.
-
(1996)
International Journal of Logistics Management
, vol.7
, Issue.1
, pp. 83-92
-
-
Harrison, A.1
-
53
-
-
84973806845
-
A five-item measure of socially desirable response set
-
Hays, R., Hayashi, T., Stewart, A. (1989), "A five-item measure of socially desirable response set" in Educational and Psychological Measurement, Vol. 49, No. 3, pp. 629-636.
-
(1989)
Educational and Psychological Measurement
, vol.49
, Issue.3
, pp. 629-636
-
-
Hays, R.1
Hayashi, T.2
Stewart, A.3
-
54
-
-
79957627546
-
Exploring quality management for business services from a buyer's perspective using multiple case study evidence
-
Holschbach, E., Hofmann, E. (2011), "Exploring quality management for business services from a buyer's perspective using multiple case study evidence" in International Journal of Operations & Production Management, Vol. 31, No. 6, pp. 648-685.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.6
, pp. 648-685
-
-
Holschbach, E.1
Hofmann, E.2
-
55
-
-
34249314630
-
An investigation into supplier responsiveness: Empirical evidence from the automotive industry
-
Holweg, M. (2005a), "An investigation into supplier responsiveness: empirical evidence from the automotive industry" in International Journal of Logistics Management, Vol. 16, No. 1, pp. 96-119.
-
(2005)
International Journal of Logistics Management
, vol.16
, Issue.1
, pp. 96-119
-
-
Holweg, M.1
-
57
-
-
35348997192
-
Modularization and the impact on supply relationships
-
Howard, M., Squire, B. (2007), "Modularization and the impact on supply relationships" in International Journal of Operations & Production Management, Vol. 27, No. 11, pp. 1192-1212.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.11
, pp. 1192-1212
-
-
Howard, M.1
Squire, B.2
-
58
-
-
79957607990
-
Supply network delegation and intervention strategies during supplier involvement in new product development
-
Johnsen, T.E. (2011), "Supply network delegation and intervention strategies during supplier involvement in new product development" in International Journal of Operations & Production Management, Vol. 31, No. 6, pp. 686-708.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.6
, pp. 686-708
-
-
Johnsen, T.E.1
-
59
-
-
49649098532
-
The climate for co-operation: Buyer-supplier beliefs and behavior
-
Johnston, D., Kristal, M. (2008), "The climate for co-operation: buyer-supplier beliefs and behavior" in International Journal of Operations & Production Management, Vol. 28, No. 9, pp. 875-898.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.9
, pp. 875-898
-
-
Johnston, D.1
Kristal, M.2
-
60
-
-
70350306420
-
Patterns of vendor-managed inventory: Findings from a multiple-case study
-
Kauremaa, J., Småros, J., Holmström, J. (2009), "Patterns of vendor-managed inventory: findings from a multiple-case study" in International Journal of Operations & Production Management, Vol. 29, No. 11, pp. 1109-1139.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.11
, pp. 1109-1139
-
-
Kauremaa, J.1
Småros, J.2
Holmström, J.3
-
61
-
-
42449156393
-
Interdependent supply relationships as institutions: The role of HR practices
-
Koulikoff-Souviron, M., Harrison, A. (2008), "Interdependent supply relationships as institutions: the role of HR practices" in International Journal of Operations & Production Management, Vol. 28, No. 5, pp. 412-432.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.5
, pp. 412-432
-
-
Koulikoff-Souviron, M.1
Harrison, A.2
-
62
-
-
77955751233
-
Understanding how consumers view green hotels: How a hotel's green image can influence behavioural
-
Lee, J.-S., Hsu, L.-T., Han, H., Yi, K. (2010), "Understanding how consumers view green hotels: how a hotel's green image can influence behavioural" in Journal of Sustainable Tourism, Vol. 18, No. 7, pp. 901-914.
-
(2010)
Journal of Sustainable Tourism
, vol.18
, Issue.7
, pp. 901-914
-
-
Lee, J.-S.1
Hsu, L.-T.2
Han, H.3
Yi, K.4
-
63
-
-
80054789587
-
Supply chain innovation and organizational performance in the health care industry
-
Lee, S., Lee, D., Schniederjans, M.C. (2011), "Supply chain innovation and organizational performance in the health care industry" in International Journal of Operations & Production Management, Vol. 31, No. 11, pp. 354-367.
-
(2011)
International Journal of Operations & Production Management
, vol.31
, Issue.11
, pp. 354-367
-
-
Lee, S.1
Lee, D.2
Schniederjans, M.C.3
-
64
-
-
77957079598
-
Competing through operations and supply: The role of classic and extended resource-based advantage
-
Lewis, M., Brandon-Jones, A., Slack, N., Howard, M. (2010), "Competing through operations and supply: the role of classic and extended resource-based advantage" in International Journal of Operations & Production Management, Vol. 30, No. 10, pp. 1032-1058.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.10
, pp. 1032-1058
-
-
Lewis, M.1
Brandon-Jones, A.2
Slack, N.3
Howard, M.4
-
66
-
-
59349095808
-
Supplier development with benchmarking as part of a comprehensive supplier risk management framework
-
Matook, S., Lasch, R., Tamaschke, R. (2009), "Supplier development with benchmarking as part of a comprehensive supplier risk management framework" in International Journal of Operations & Production Management, Vol. 29, No. 3, pp. 241-267.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.3
, pp. 241-267
-
-
Matook, S.1
Lasch, R.2
Tamaschke, R.3
-
67
-
-
33749345441
-
Supplier satisfaction: The concept and a measurement system
-
unpublished PhD thesis, Department of Industrial Engineering and Management, University of Oulu
-
Maunu, S. (2003), "Supplier satisfaction: the concept and a measurement system", Vol. 24, Department of Industrial Engineering and Management, University of Oulu, unpublished PhD thesis.
-
(2003)
, vol.24
-
-
Maunu, S.1
-
68
-
-
33845288614
-
Supplier development: Improving supplier performance through knowledge transfer
-
Modi, S., Mabert, V. (2007), "Supplier development: improving supplier performance through knowledge transfer" in Journal of Operations Management, Vol. 25, No. 1, pp. 42-64.
-
(2007)
Journal of Operations Management
, vol.25
, Issue.1
, pp. 42-64
-
-
Modi, S.1
Mabert, V.2
-
69
-
-
40849098564
-
Integration between manufacturers and third party logistics providers?
-
Mortensen, O., Lemoine, O. (2008), "Integration between manufacturers and third party logistics providers?" in International Journal of Operations & Production Management, Vol. 28, No. 4, pp. 331-359.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.4
, pp. 331-359
-
-
Mortensen, O.1
Lemoine, O.2
-
70
-
-
0033478138
-
The performance measurement revolution: Why now and what next?
-
Neely, A. (1999), "The performance measurement revolution: why now and what next?" in International Journal of Operations & Production Management, Vol. 19, No. 2, pp. 205-228.
-
(1999)
International Journal of Operations & Production Management
, vol.19
, Issue.2
, pp. 205-228
-
-
Neely, A.1
-
71
-
-
43849105574
-
The influence of supplier capabilities and technology uncertainty on manufacturer-supplier collaboration: A study of the Korean automotive industry
-
Oh, J., Rhee, S.-K. (2008), "The influence of supplier capabilities and technology uncertainty on manufacturer-supplier collaboration: a study of the Korean automotive industry" in International Journal of Operations & Production Management, Vol. 28, No. 6, pp. 490-517.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.6
, pp. 490-517
-
-
Oh, J.1
Rhee, S.-K.2
-
72
-
-
77951225079
-
A structural model of supply chain management on firm performance
-
Ou, C., Liu, F., Hung, Y., Yen, D. (2010), "A structural model of supply chain management on firm performance" in International Journal of Operations & Production Management, Vol. 30, No. 5, pp. 526-545.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.5
, pp. 526-545
-
-
Ou, C.1
Liu, F.2
Hung, Y.3
Yen, D.4
-
73
-
-
0001312089
-
SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality
-
Parasuraman, A., Zeithaml, V.A., Berry, L. (1988), "SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality" in Journal of Retailing, Vol. 64, No. 1, pp. 12-40.
-
(1988)
Journal of Retailing
, vol.64
, Issue.1
, pp. 12-40
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.3
-
74
-
-
0035607872
-
Diagnosing customer value: Integrating the value process and relationship marketing
-
Payne, A., Holt, S. (2001), "Diagnosing customer value: integrating the value process and relationship marketing" in British Journal of Management, Vol. 12, pp. 159-182.
-
(2001)
British Journal of Management
, vol.12
, pp. 159-182
-
-
Payne, A.1
Holt, S.2
-
75
-
-
77649294935
-
Managing triads in a military avionics service maintenance network in Taiwan
-
Peng, T.-J., Lin, N.-J., Martinez, V., Yu, C.-M. (2010), "Managing triads in a military avionics service maintenance network in Taiwan" in International Journal of Operations & Production Management, Vol. 30, No. 4, pp. 398-422.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.4
, pp. 398-422
-
-
Peng, T.-J.1
Lin, N.-J.2
Martinez, V.3
Yu, C.-M.4
-
76
-
-
77953332290
-
Values based supply chain management and emergent organizational structures
-
Pullman, M., Dillard, J. (2010), "Values based supply chain management and emergent organizational structures" in International Journal of Operations & Production Management, Vol. 30, No. 7, pp. 744-771.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.7
, pp. 744-771
-
-
Pullman, M.1
Dillard, J.2
-
77
-
-
60449108491
-
Supplier perceived value: Differences between business-to-business and business-to-government relationships
-
Purchase, S., Goh, T., Dooley, K. (2009), "Supplier perceived value: differences between business-to-business and business-to-government relationships" in Journal of Purchasing & Supply Management, Vol. 15, No. 1, pp. 3-11.
-
(2009)
Journal of Purchasing & Supply Management
, vol.15
, Issue.1
, pp. 3-11
-
-
Purchase, S.1
Goh, T.2
Dooley, K.3
-
79
-
-
67349226095
-
Organizational supplying behaviour: Understanding supplier needs, wants and preferences
-
Ramsay, J., Wagner, B. (2009), "Organizational supplying behaviour: understanding supplier needs, wants and preferences" in Journal of Purchasing & Supply Management, Vol. 15, No. 2, pp. 127-138.
-
(2009)
Journal of Purchasing & Supply Management
, vol.15
, Issue.2
, pp. 127-138
-
-
Ramsay, J.1
Wagner, B.2
-
80
-
-
0002260222
-
Social desirability bias in cross-cultural ethics research
-
Randall, D., Huo, Y., Pawelk, P. (1993), "Social desirability bias in cross-cultural ethics research" in The International Journal of Organizational Analysis, Vol. 1, No. 2, pp. 185-202.
-
(1993)
The International Journal of Organizational Analysis
, vol.1
, Issue.2
, pp. 185-202
-
-
Randall, D.1
Huo, Y.2
Pawelk, P.3
-
81
-
-
79952064505
-
Supplier innovativeness and supplier pricing: The role of preferred customer status
-
Schiele, H., Veldman, J., Hüttinger, L. (2011), "Supplier innovativeness and supplier pricing: the role of preferred customer status" in International Journal of Innovation Management, Vol. 15, No. 1, pp. 1-27.
-
(2011)
International Journal of Innovation Management
, vol.15
, Issue.1
, pp. 1-27
-
-
Schiele, H.1
Veldman, J.2
Hüttinger, L.3
-
82
-
-
85058007801
-
Supplier relationship quality in the German pork and dairy sector: Theoretical considerations and empirical evidence
-
Schulze, B., Spiller, A., Wocken, C. (2006), "Supplier relationship quality in the German pork and dairy sector: theoretical considerations and empirical evidence" in Proceedings of 16th Annual World Forum and Symposium "Agribusiness Food, Health and Nutrition", IAMA Conference, Buenos Aires, June 10-13, pp. 1-20.
-
(2006)
Proceedings of 16th Annual World Forum and Symposium "Agribusiness Food, Health and Nutrition", IAMA Conference, Buenos Aires, June 10-13
, pp. 1-20
-
-
Schulze, B.1
Spiller, A.2
Wocken, C.3
-
83
-
-
37249030363
-
Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies
-
Shamdasani, P., Mukherjee, A., Malhotra, N. (2008), "Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies" in The Service Industries Journal, Vol. 1, No. 28, pp. 117-138.
-
(2008)
The Service Industries Journal
, vol.1
, Issue.28
, pp. 117-138
-
-
Shamdasani, P.1
Mukherjee, A.2
Malhotra, N.3
-
84
-
-
33845584454
-
Greening the automotive supply chain: A relationship perspective
-
Simpson, D., Power, D., Samson, D. (2007), "Greening the automotive supply chain: a relationship perspective" in International Journal of Operations & Production Management, Vol. 27, No. 1, pp. 28-48.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.1
, pp. 28-48
-
-
Simpson, D.1
Power, D.2
Samson, D.3
-
85
-
-
0002221276
-
Consumer complaint intentions and behaviour: Definitional and taxonomical issues
-
Singh, J. (1988), "Consumer complaint intentions and behaviour: definitional and taxonomical issues" in The Journal of Marketing, Vol. 52, No. 1, p. 93.
-
(1988)
The Journal of Marketing
, vol.52
, Issue.1
, pp. 93
-
-
Singh, J.1
-
86
-
-
79952811800
-
A conceptualisation of supplier-perceived value
-
Songailiene, E., Winklhofer, H., McKechnie, S. (2011), "A conceptualisation of supplier-perceived value" in European Journal of Marketing, Vol. 45, No. 3, pp. 383-418.
-
(2011)
European Journal of Marketing
, vol.45
, Issue.3
, pp. 383-418
-
-
Songailiene, E.1
Winklhofer, H.2
McKechnie, S.3
-
87
-
-
73849152732
-
Cooperation and knowledge transfer within buyer-supplier relationships: The moderating properties of trust, relationship duration and supplier performance
-
Squire, B., Cousins, P., Brown, S. (2009), "Cooperation and knowledge transfer within buyer-supplier relationships: the moderating properties of trust, relationship duration and supplier performance" in British Journal of Management, Vol. 20, No. 4, pp. 461-477.
-
(2009)
British Journal of Management
, vol.20
, Issue.4
, pp. 461-477
-
-
Squire, B.1
Cousins, P.2
Brown, S.3
-
88
-
-
70349176474
-
Supply chain flexibility: An inter-firm empirical study
-
Stevenson, M., Spring, M. (2009), "Supply chain flexibility: an inter-firm empirical study" in International Journal of Operations & Production Management, Vol. 29, No. 9, pp. 946-971.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.9
, pp. 946-971
-
-
Stevenson, M.1
Spring, M.2
-
89
-
-
84884681546
-
-
Policy Publications, Bedford
-
Stone, M., Sharman, R., Gamble, P., Chalder, M. (1999), Managing Good and Bad Customers: A Strategy for Developing a More Profitable Customer Portfolio, Policy Publications, Bedford.
-
(1999)
Managing Good and Bad Customers: A Strategy for Developing a More Profitable Customer Portfolio
-
-
Stone, M.1
Sharman, R.2
Gamble, P.3
Chalder, M.4
-
90
-
-
34548442543
-
Drivers and sources of supply flexibility: An exploratory study
-
Tachizawa, E.M., Thomsen, C. (2007), "Drivers and sources of supply flexibility: an exploratory study" in International Journal of Operations & Production Management, Vol. 27, No. 10, pp. 1115-1136.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.10
, pp. 1115-1136
-
-
Tachizawa, E.M.1
Thomsen, C.2
-
91
-
-
33745749205
-
Customer satisfaction, service quality and perceived value: An integrative model
-
Tam, J. (2004), "Customer satisfaction, service quality and perceived value: an integrative model" in Journal of Marketing Management, Vol. 20, Nos 7/8, pp. 897-917.
-
(2004)
Journal of Marketing Management
, vol.20
, Issue.7-8
, pp. 897-917
-
-
Tam, J.1
-
92
-
-
41949126113
-
Buyer-supplier relationships: Derived value over two decades
-
Terpend, R., Tyler, B., Krause, D., Handfield, R. (2008), "Buyer-supplier relationships: derived value over two decades" in Journal of Supply Chain Management, Vol. 44, No. 2, pp. 28-55.
-
(2008)
Journal of Supply Chain Management
, vol.44
, Issue.2
, pp. 28-55
-
-
Terpend, R.1
Tyler, B.2
Krause, D.3
Handfield, R.4
-
93
-
-
66349101095
-
Aligning competitive priorities in the supply chain: The role of interactions with suppliers
-
Vachon, S., Halley, A., Beaulieu, M. (2009), "Aligning competitive priorities in the supply chain: the role of interactions with suppliers" in International Journal of Operations & Production Management, Vol. 29, No. 4, pp. 322-340.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.4
, pp. 322-340
-
-
Vachon, S.1
Halley, A.2
Beaulieu, M.3
-
94
-
-
67949096077
-
Effective buyer-supplier interaction patterns in ongoing service exchange
-
van der Valk, W., Wynstra, F., Axelsson, B. (2009), "Effective buyer-supplier interaction patterns in ongoing service exchange" in International Journal of Operations & Production Management, Vol. 29, No. 8, pp. 807-833.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.8
, pp. 807-833
-
-
van der Valk, W.1
Wynstra, F.2
Axelsson, B.3
-
95
-
-
35748982622
-
Responsiveness through buyer-focused cells: Exploring a new supply strategy
-
van Donk, D., van der Vaart, T. (2007), "Responsiveness through buyer-focused cells: exploring a new supply strategy" in International Journal of Operations & Production Management, Vol. 27, No. 12, pp. 1362-1379.
-
(2007)
International Journal of Operations & Production Management
, vol.27
, Issue.12
, pp. 1362-1379
-
-
van Donk, D.1
van der Vaart, T.2
-
96
-
-
71849101887
-
Supply chain information flow strategies: An empirical taxonomy
-
Vanpoucke, E., Boyer, K., Vereecke, A. (2009), "Supply chain information flow strategies: an empirical taxonomy" in International Journal of Operations & Production Management, Vol. 29, No. 12, pp. 1213-1241.
-
(2009)
International Journal of Operations & Production Management
, vol.29
, Issue.12
, pp. 1213-1241
-
-
Vanpoucke, E.1
Boyer, K.2
Vereecke, A.3
-
97
-
-
44649151144
-
On value and value co-creation: A service systems and service logic perspective
-
Vargo, S., Maglio, P., Akaka, M. (2008), "On value and value co-creation: a service systems and service logic perspective" in European Management Journal, Vol. 26, No. 3, pp. 145-152.
-
(2008)
European Management Journal
, vol.26
, Issue.3
, pp. 145-152
-
-
Vargo, S.1
Maglio, P.2
Akaka, M.3
-
98
-
-
37349040246
-
Sustaining company performance through partnering with suppliers
-
Wong, A. (2002), "Sustaining company performance through partnering with suppliers" in International Journal of Quality & Reliability Management, Vol. 19, No. 5, pp. 567-580.
-
(2002)
International Journal of Quality & Reliability Management
, vol.19
, Issue.5
, pp. 567-580
-
-
Wong, A.1
-
99
-
-
27344450708
-
Perceived quality, customer satisfaction and customer loyalty: The case of Lexus in Taiwan
-
Yu, C.-M., Wu, L.-Y., Chiao, Y.-C., Tai, H.-S. (2005), "Perceived quality, customer satisfaction and customer loyalty: the case of Lexus in Taiwan" in Total Quality Management, Vol. 16, No. 76, pp. 707-719.
-
(2005)
Total Quality Management
, vol.16
, Issue.76
, pp. 707-719
-
-
Yu, C.-M.1
Wu, L.-Y.2
Chiao, Y.-C.3
Tai, H.-S.4
-
100
-
-
0001694691
-
Socially desirable responding in organizational behaviour: A reconception
-
Zerbe, W., Paulhus, D. (1987), "Socially desirable responding in organizational behaviour: a reconception" in Academy of Management Review, Vol. 12, No. 2, pp. 250-264.
-
(1987)
Academy of Management Review
, vol.12
, Issue.2
, pp. 250-264
-
-
Zerbe, W.1
Paulhus, D.2
-
101
-
-
77955808421
-
Factors influencing the relationship between product modularity and supply chain integration
-
Antonio, K.W., Lau, R., Yam, C.M., Tang, E., Sun, H.Y. (2010), "Factors influencing the relationship between product modularity and supply chain integration" in International Journal of Operations & Production Management, Vol. 30, No. 9, pp. 951-977.
-
(2010)
International Journal of Operations & Production Management
, vol.30
, Issue.9
, pp. 951-977
-
-
Antonio, K.W.1
Lau, R.2
Yam, C.M.3
Tang, E.4
Sun, H.Y.5
-
102
-
-
0030527488
-
A measure of service quality for retail stores: Scale development and validation
-
Dabholkar, P., Thorpe, D., Rentz, J. (1996), "A measure of service quality for retail stores: scale development and validation" in Journal of the Academy of Marketing Science, Vol. 24, Winter, pp. 3-16.
-
(1996)
Journal of the Academy of Marketing Science
, vol.24
, Issue.Winter
, pp. 3-16
-
-
Dabholkar, P.1
Thorpe, D.2
Rentz, J.3
-
103
-
-
0000275207
-
Social exchange theory
-
Emerson, R. (1976), "Social exchange theory" in Annual Review of Sociology, Vol. 2, pp. 335-362.
-
(1976)
Annual Review of Sociology
, vol.2
, pp. 335-362
-
-
Emerson, R.1
-
104
-
-
84884689531
-
The top 175 global economic entities 2010
-
available at, (accessed 1 January 2012)
-
White, D. (2010), "The top 175 global economic entities 2010", available at: http://dstevenwhite.com/2011/08/14/the-top-175-global-economic-entities-2010/ (accessed 1 January 2012).
-
(2010)
-
-
White, D.1
|