메뉴 건너뛰기




Volumn 31, Issue 11, 2011, Pages 1193-1214

Supply chain innovation and organizational performance in the healthcare industry

Author keywords

Health care; Hospitals; Organizational performance; Quality management practice; SC efficiency; SC innovation; South Korea; Structural equation modeling; Supplier cooperation; Supply chain management

Indexed keywords


EID: 80054789587     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443571111178493     Document Type: Article
Times cited : (193)

References (73)
  • 2
    • 79953295460 scopus 로고    scopus 로고
    • The value of e-commerce in the healthcare supply chain: Industry study report
    • June
    • Anderson, J. (2001), "The value of e-commerce in the healthcare supply chain: industry study report", June.
    • (2001)
    • Anderson, J.1
  • 3
    • 0036210754 scopus 로고    scopus 로고
    • Evaluation in health informatics: Social network analysis
    • Anderson, J. (2002), "Evaluation in health informatics: social network analysis" in Computers in Biology and Medicine, Vol. 32, pp. 179-93.
    • (2002) Computers in Biology and Medicine , vol.32 , pp. 179-193
    • Anderson, J.1
  • 5
    • 51849150791 scopus 로고    scopus 로고
    • Human resource flexibility as a mediating variable between high performance work systems and performance
    • Beltrán-Martín, I., Roca-Puig, V., Escrig-Tena, A. and Bou-Llusar, J. (2008), "Human resource flexibility as a mediating variable between high performance work systems and performance" in Journal of Management, Vol. 34, No. 5, pp. 1009-44.
    • (2008) Journal of Management , vol.34 , Issue.5 , pp. 1009-1044
    • Beltrán-Martín, I.1    Roca-Puig, V.2    Escrig-Tena, A.3    Bou-Llusar, J.4
  • 7
    • 79952570885 scopus 로고    scopus 로고
    • Fixing the healthcare supply chain
    • available at: (accessed 10 November 2009)
    • Byrnes, J. (2004), "Fixing the healthcare supply chain", Harvard Business School Working Knowledge, available at: http://hbswk.hbs.edu/archive/4036.html (accessed 10 November 2009).
    • (2004) Harvard Business School Working Knowledge
    • Byrnes, J.1
  • 10
    • 0012553518 scopus 로고    scopus 로고
    • Achieving maximum supply chain efficiency
    • Chen, J. (1997), "Achieving maximum supply chain efficiency" in Lie Solutions, Vol. 29, pp. 30-5.
    • (1997) Lie Solutions , vol.29 , pp. 30-35
    • Chen, J.1
  • 12
    • 38649102862 scopus 로고    scopus 로고
    • Supply chain management in the US and Taiwan: An empirical study
    • Chow, W., Madub, C., Kueib, C., Luc, M., Lind, C. and Tsengd, H. (2008), "Supply chain management in the US and Taiwan: an empirical study" in OMEGA, Vol. 36, pp. 665-79.
    • (2008) OMEGA , vol.36 , pp. 665-679
    • Chow, W.1    Madub, C.2    Kueib, C.3    Luc, M.4    Lind, C.5    Tsengd, H.6
  • 16
    • 0001275618 scopus 로고    scopus 로고
    • What is the right supply chain for your product?
    • March-April
    • Fisher, M. (1997), "What is the right supply chain for your product?" in Harvard Business Review, March/April, pp. 103-16.
    • (1997) Harvard Business Review , pp. 103-116
    • Fisher, M.1
  • 17
    • 33749847768 scopus 로고    scopus 로고
    • Logistics innovation: A customer value-oriented social process
    • Flint, D., Larsson, E. and Gammelgaard, B. (2005), "Logistics innovation: a customer value-oriented social process" in Journal of Business Logistics, Vol. 26, No. 1, pp. 113-47.
    • (2005) Journal of Business Logistics , vol.26 , Issue.1 , pp. 113-147
    • Flint, D.1    Larsson, E.2    Gammelgaard, B.3
  • 18
    • 63349099127 scopus 로고    scopus 로고
    • Exploring processes for customer value insights, supply chain learning and innovation: An international study
    • Flint, D., Larsson, E. and Gammelgaard, B. (2008), "Exploring processes for customer value insights, supply chain learning and innovation: an international study" in Journal of Business Logistics, Vol. 29, No. 1, pp. 257-81.
    • (2008) Journal of Business Logistics , vol.29 , Issue.1 , pp. 257-281
    • Flint, D.1    Larsson, E.2    Gammelgaard, B.3
  • 19
    • 27844528021 scopus 로고    scopus 로고
    • Synergies between supply chain management and quality management: Emerging implications
    • Flynn, B. and Flynn, E. (2005), "Synergies between supply chain management and quality management: emerging implications" in International Journal of Production Research, Vol. 43, No. 16, pp. 3421-36.
    • (2005) International Journal of Production Research , vol.43 , Issue.16 , pp. 3421-3436
    • Flynn, B.1    Flynn, E.2
  • 20
    • 33748333551 scopus 로고    scopus 로고
    • Supply chain innovation
    • Franks, J. (2000), "Supply chain innovation" in Work Study, Vol. 49, No. 4, pp. 152-5.
    • (2000) Work Study , vol.49 , Issue.4 , pp. 152-155
    • Franks, J.1
  • 22
    • 0036134855 scopus 로고    scopus 로고
    • Empirical support for the Baldrige award framework in US hospitals
    • Goldstein, S. and Schweikhart, S. (2002), "Empirical support for the Baldrige award framework in US hospitals" in Health Care Management Review, Vol. 27, No. 1, pp. 62-75.
    • (2002) Health Care Management Review , vol.27 , Issue.1 , pp. 62-75
    • Goldstein, S.1    Schweikhart, S.2
  • 23
    • 54349119161 scopus 로고    scopus 로고
    • Simultaneous implementation of Six Sigma and knowledge management in hospitals
    • Gowen, C. III, Stock, G. and McFadden, K. (2008), "Simultaneous implementation of Six Sigma and knowledge management in hospitals" in International Journal of Production Research, Vol. 46, No. 23, pp. 6781-95.
    • (2008) International Journal of Production Research , vol.46 , Issue.23 , pp. 6781-6795
    • Gowen III, C.1    Stock, G.2    McFadden, K.3
  • 25
    • 0036830707 scopus 로고    scopus 로고
    • From supply to demand chain management: Efficiency and customer satisfaction
    • Heikkilä, J. (2002), "From supply to demand chain management: efficiency and customer satisfaction" in Journal of Operations Management, Vol. 20, No. 6, pp. 747-67.
    • (2002) Journal of Operations Management , vol.20 , Issue.6 , pp. 747-767
    • Heikkilä, J.1
  • 26
    • 80054778987 scopus 로고    scopus 로고
    • HBS No. 9-306-042, Harvard Business School Publishing, Boston, MA
    • Herzlinger, R. (2006), Innovating in Health Care-framework, Harvard Business School Publishing, Boston, MA, HBS No. 9-306-042.
    • (2006) Innovating in Health Care-Framework
    • Herzlinger, R.1
  • 27
    • 80054786764 scopus 로고    scopus 로고
    • The healthcare industry dilemma
    • September
    • Hook, B. (2009), "The healthcare industry dilemma" in World Trade 100, Vol. September, pp. 44-5.
    • (2009) World Trade 100 , pp. 44-45
    • Hook, B.1
  • 28
    • 18844441867 scopus 로고    scopus 로고
    • Innovation in services: Issues at stake and trends
    • A Report for DG Enterprise of the European Commission, Under Contract INNO Studies 2001: Lot 3 (ENTR-C/2001), Brussels
    • Howells, J. and Tether, B. (2004), "Innovation in services: issues at stake and trends", European Commission, Brussels, A Report for DG Enterprise of the European Commission, Under Contract INNO Studies 2001: Lot 3 (ENTR-C/2001).
    • (2004)
    • Howells, J.1    Tether, B.2
  • 29
    • 33947516880 scopus 로고    scopus 로고
    • Customer satisfaction measurement with neural network
    • Hsieh, Y., Lin, C. and Chen, J. (2007), "Customer satisfaction measurement with neural network" in Human Systems Management, Vol. 26, No. 1, pp. 47-52.
    • (2007) Human Systems Management , vol.26 , Issue.1 , pp. 47-52
    • Hsieh, Y.1    Lin, C.2    Chen, J.3
  • 31
    • 34547409180 scopus 로고    scopus 로고
    • Analysis of interactions of criteria and sub-criteria for the selection of supplier in the built-in-order supply chain environment
    • Kannan, G. and Haq, N. (2007), "Analysis of interactions of criteria and sub-criteria for the selection of supplier in the built-in-order supply chain environment" in International Journal of Production Research, Vol. 45, No. 17, pp. 3831-52.
    • (2007) International Journal of Production Research , vol.45 , Issue.17 , pp. 3831-3852
    • Kannan, G.1    Haq, N.2
  • 32
    • 80054790201 scopus 로고    scopus 로고
    • available at: (accessed 10 November 2009)
    • Korea Tourism Organisation (2009), available at: http://english.visitkorea.or.kr/enu/index.kto (accessed 10 November 2009).
    • (2009) Korea Tourism Organisation
  • 33
    • 77953282779 scopus 로고    scopus 로고
    • Need: A strategic approach to supply chain management
    • Kowalski, J. (2009), "Need: a strategic approach to supply chain management" in Healthcare Financial Management, pp. 90-8.
    • (2009) Healthcare Financial Management , pp. 90-98
    • Kowalski, J.1
  • 35
    • 0003213001 scopus 로고    scopus 로고
    • Supplier selection criteria in the healthcare industry: A comparison of importance and performance
    • Lambert, D., Adams, R. and Emmelhainz, M. (1997), "Supplier selection criteria in the healthcare industry: a comparison of importance and performance" in International Journal of Purchasing and Materials, Vol. 33, No. 1, pp. 16-22.
    • (1997) International Journal of Purchasing and Materials , vol.33 , Issue.1 , pp. 16-22
    • Lambert, D.1    Adams, R.2    Emmelhainz, M.3
  • 36
    • 0037932523 scopus 로고    scopus 로고
    • Korea: From the land of morning calm to IT hot bed
    • Lee, S. (2003), "Korea: from the land of morning calm to IT hot bed" in Academy of Management Executive, Vol. 17, No. 2, pp. 7-18.
    • (2003) Academy of Management Executive , vol.17 , Issue.2 , pp. 7-18
    • Lee, S.1
  • 37
    • 0032665432 scopus 로고    scopus 로고
    • Integrated decision modeling of supply chain efficiency
    • Li, D. and O'Brien, C. (1999), "Integrated decision modeling of supply chain efficiency" in International Journal of Production Economics, Vol. 59, Nos 1-3, pp. 147-57.
    • (1999) International Journal of Production Economics , vol.59 , Issue.1-3 , pp. 147-157
    • Li, D.1    O'Brien, C.2
  • 38
    • 63049113519 scopus 로고    scopus 로고
    • Determinants of the adoption of technological innovations by logistics service providers in China
    • Lin, C. (2008), "Determinants of the adoption of technological innovations by logistics service providers in China" in International Journal of Technology Management and Sustainable Development, Vol. 7, No. 1, pp. 19-38.
    • (2008) International Journal of Technology Management and Sustainable Development , vol.7 , Issue.1 , pp. 19-38
    • Lin, C.1
  • 39
    • 18144367715 scopus 로고    scopus 로고
    • A structural equation model of supply chain quality management and organisational performance
    • Lin, C., Chow, W., Madu, C., Kuei, C. and Yu, P. (2005), "A structural equation model of supply chain quality management and organisational performance" in International Journal of Production Economics, Vol. 96, No. 3, pp. 355-65.
    • (2005) International Journal of Production Economics , vol.96 , Issue.3 , pp. 355-365
    • Lin, C.1    Chow, W.2    Madu, C.3    Kuei, C.4    Yu, P.5
  • 40
    • 0000716817 scopus 로고
    • Innovation as an inter-active process: From user-producer interaction to the national system of innovation
    • Dosi, G., Freeman, C., Nelson, R., Silverberg, G., Soete, L. (Eds.), Pinter, London
    • Lundvall, B.-A. (1985), "Innovation as an inter-active process: from user-producer interaction to the national system of innovation" in Dosi, G., Freeman, C., Nelson, R., Silverberg, G. and Soete, L. (Eds.), Technical Change and Economic Theory, Pinter, London, pp. 349-69.
    • (1985) Technical Change and Economic Theory , pp. 349-369
    • Lundvall, B.-A.1
  • 41
    • 33645243551 scopus 로고    scopus 로고
    • Exploring strategies for reducing hospital errors
    • McFadden, K., Stock, G. and Gowen, C. III (2006a), "Exploring strategies for reducing hospital errors" in Journal of Healthcare Management, Vol. 51, No. 2, pp. 123-35.
    • (2006) Journal of Healthcare Management , vol.51 , Issue.2 , pp. 123-135
    • McFadden, K.1    Stock, G.2    Gowen III, C.3
  • 44
    • 0003341690 scopus 로고    scopus 로고
    • Innovation in services
    • Fagerberg, J., Mowery, D., Nelson, R. (Eds.), Oxford University Press
    • Miles, I. (2004), "Innovation in services" Fagerberg, J., Mowery, D. and Nelson, R. (Eds.), Understanding Innovation, Oxford University Press, Oxford.
    • (2004) Understanding Innovation
    • Miles, I.1
  • 45
    • 69549083327 scopus 로고    scopus 로고
    • Healthcare supply chain management in Malaysia: A case study
    • Mustaffa, N. and Potter, A. (2009), "Healthcare supply chain management in Malaysia: a case study" in Supply Chain Management: An International Journal, Vol. 14, No. 3, pp. 234-43.
    • (2009) Supply Chain Management: An International Journal , vol.14 , Issue.3 , pp. 234-243
    • Mustaffa, N.1    Potter, A.2
  • 47
    • 0003528130 scopus 로고
    • McGraw-Hill, New York, NY, 2nd ed
    • Nunnally, J. (1978) in Psychometric Theory, 2nd ed., McGraw-Hill, New York, NY, pp. 244-5.
    • (1978) Psychometric Theory , pp. 244-245
    • Nunnally, J.1
  • 48
    • 39049111212 scopus 로고    scopus 로고
    • Designing healthcare organisations to reduce medical errors and enhance patient safety
    • Olden, P. and McCaughrin, W. (2007), "Designing healthcare organisations to reduce medical errors and enhance patient safety" in Hospital Topic: Research and Perspectives on Healthcare, Vol. 85, No. 4, pp. 4-9.
    • (2007) Hospital Topic: Research and Perspectives on Healthcare , vol.85 , Issue.4 , pp. 4-9
    • Olden, P.1    McCaughrin, W.2
  • 49
    • 54049087483 scopus 로고    scopus 로고
    • Enabling innovation in health-care delivery
    • Parnaby, J. and Towill, D. (2008), "Enabling innovation in health-care delivery" in Health Services Management Research, Vol. 21, No. 3, pp. 141-54.
    • (2008) Health Services Management Research , vol.21 , Issue.3 , pp. 141-154
    • Parnaby, J.1    Towill, D.2
  • 50
    • 80054785215 scopus 로고    scopus 로고
    • available at: (accessed 10 November 2009), Seagate Technology International
    • Pin, T. (2001), Improving Supply Chain Efficiency through E-business Collaboration, Seagate Technology International, available at: http://unpan1.un.org/intradoc/groups/public/documents (accessed 10 November 2009).
    • (2001) Improving Supply Chain Efficiency through E-Business Collaboration
    • Pin, T.1
  • 53
    • 0347693461 scopus 로고    scopus 로고
    • Innovation generation in supply chain relationships: A conceptual model and research propositions
    • Roy, S., Sivakumar, K. and Wilkinson, L.F. (2004), "Innovation generation in supply chain relationships: a conceptual model and research propositions" in Journal of the Academy of Marketing Science, Vol. 32, No. 1, pp. 61-79.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.1 , pp. 61-79
    • Roy, S.1    Sivakumar, K.2    Wilkinson, L.F.3
  • 54
    • 34548721532 scopus 로고    scopus 로고
    • An empirical study of the impact of e-business technologies on organisational collaboration and performance
    • Sanders, N. (2007), "An empirical study of the impact of e-business technologies on organisational collaboration and performance" in Journal of Operations Management, Vol. 25, No. 6, pp. 1332-47.
    • (2007) Journal of Operations Management , vol.25 , Issue.6 , pp. 1332-1347
    • Sanders, N.1
  • 56
    • 72449163686 scopus 로고    scopus 로고
    • Strategic information technology alliances for effective health-care supply chain management
    • Shih, S., Rivers, P. and Sonya Hsu, H. (2009), "Strategic information technology alliances for effective health-care supply chain management" in Health Care Management Research, Vol. 22, No. 3, pp. 140-50.
    • (2009) Health Care Management Research , vol.22 , Issue.3 , pp. 140-150
    • Shih, S.1    Rivers, P.2    Sonya Hsu, H.3
  • 57
    • 0034174178 scopus 로고    scopus 로고
    • Supply management orientation and supplier/buyer performance
    • Shin, H., Collier, D. and Wilson, D. (2000), "Supply management orientation and supplier/buyer performance" in Journal of Operations Management, Vol. 18, No. 3, pp. 317-33.
    • (2000) Journal of Operations Management , vol.18 , Issue.3 , pp. 317-333
    • Shin, H.1    Collier, D.2    Wilson, D.3
  • 60
    • 0034388375 scopus 로고    scopus 로고
    • An examination of organisational factors influencing new product success in internal and alliance-based processes
    • Sivadas, E. and Robert, F. (2000), "An examination of organisational factors influencing new product success in internal and alliance-based processes" in Journal of Marketing, Vol. 64, pp. 31-49.
    • (2000) Journal of Marketing , vol.64 , pp. 31-49
    • Sivadas, E.1    Robert, F.2
  • 61
    • 33846415130 scopus 로고    scopus 로고
    • Organisational culture, critical success factors, and the reduction of hospital errors
    • Stock, G., McFadden, K. and Gowen, C. III (2007), "Organisational culture, critical success factors, and the reduction of hospital errors" in International Journal of Production Economics, Vol. 106, No. 2, pp. 368-92.
    • (2007) International Journal of Production Economics , vol.106 , Issue.2 , pp. 368-392
    • Stock, G.1    McFadden, K.2    Gowen III, C.3
  • 62
    • 80054787344 scopus 로고    scopus 로고
    • Supply chain innovation is important
    • available at: (accessed 10 November' 2009)
    • Stundza, T. (2009), "Supply chain innovation is important", Purchasing, available at: www.purchasing.com/article/354518-Supply_chain_innovation_is_important.php (accessed 10 November' 2009).
    • (2009) Purchasing
    • Stundza, T.1
  • 63
    • 85040401434 scopus 로고    scopus 로고
    • Supply chain management: Practices, concerns, and performance issues
    • Tan, K. (2002), "Supply chain management: practices, concerns, and performance issues" in Journal of Supply Chain Management, Vol. 38, No. 1, pp. 42-53.
    • (2002) Journal of Supply Chain Management , vol.38 , Issue.1 , pp. 42-53
    • Tan, K.1
  • 64
    • 0003898981 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management: Organizing for innovation and growth
    • Oxford University Press
    • Teece, D. (2009), "Dynamic capabilities and strategic management: organizing for innovation and growth", Oxford University Press, Oxford.
    • (2009)
    • Teece, D.1
  • 66
    • 80054785480 scopus 로고    scopus 로고
    • News The Korean Hospital, Korean Hospital Association, Seoul
    • The Korean Hospital News (2007), Hospital SCM System is to Export, Korean Hospital Association, Seoul.
    • (2007) Hospital SCM System is to Export
  • 70
    • 1642436941 scopus 로고    scopus 로고
    • From supply chain to demand chain: The role of lead time reduction in improving demand chain performance
    • Treville, S., Shapiro, R. and Hameri, A. (2004), "From supply chain to demand chain: the role of lead time reduction in improving demand chain performance" in Journal of Operations Management, Vol. 21, No. 6, pp. 613-27.
    • (2004) Journal of Operations Management , vol.21 , Issue.6 , pp. 613-627
    • Treville, S.1    Shapiro, R.2    Hameri, A.3
  • 71
    • 21444444963 scopus 로고    scopus 로고
    • Under the knife
    • January-February
    • Warner, M. (2004), "Under the knife", Business 2.0., January/February.
    • (2004) Business 2.0.
    • Warner, M.1
  • 72
    • 58049207945 scopus 로고    scopus 로고
    • An innovative model of supply chain management: A single case study in the electronic sector
    • White, A. and Mohdzain, M. (2009), "An innovative model of supply chain management: a single case study in the electronic sector" in International Journal of Information Technology and Management, Vol. 8, No. 1, pp. 69-84.
    • (2009) International Journal of Information Technology and Management , vol.8 , Issue.1 , pp. 69-84
    • White, A.1    Mohdzain, M.2
  • 73
    • 8644226671 scopus 로고
    • How shippers select and evaluate general commodities LTL motor carriers
    • Lambert, D., Lewis, M. and Stock, J. (1993), "How shippers select and evaluate general commodities LTL motor carriers" in Journal of Business Logistics, Vol. 14, No. 1, pp. 131-43.
    • (1993) Journal of Business Logistics , vol.14 , Issue.1 , pp. 131-143
    • Lambert, D.1    Lewis, M.2    Stock, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.