Co-production and self-service: The application of Service-Dominant Logic

Journal of Marketing Management

Volumn 29, Issue 7-8, 2013, Pages 861-881

  Hilton, Toni ^a   Hughes, Tim ^b  

^a REGENT'S UNIVERSITY LONDON   (United Kingdom)

^b UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

co production; operant resources; resource integration; self service technology; Service Dominant Logic

Indexed keywords

EID: 84880939145     PISSN: 0267257X     EISSN: 14721376     Source Type: Journal    
DOI: 10.1080/0267257X.2012.729071     Document Type: Review

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