Antecedents of customer satisfaction: A study of Indian public and private sector banks

International Journal of Bank Marketing

Volumn 31, Issue 3, 2013, Pages 167-186

  Kaura, Vinita ^a  

^a MODY UNIVERSITY OF SCIENCE AND TECHNOLOGY   (India)

Author keywords

Customer satisfaction; India; Price; Service convenience; Service quality

Indexed keywords

EID: 84875589671     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652321311315285     Document Type: Article

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