-
1
-
-
84986170708
-
Retaining telephone banking customers at Frontier Bank
-
Ahmad, R., and Buttle, F. Retaining telephone banking customers at Frontier Bank International Journal of Bank Marketing (20:1) 2002, pp 5-16.
-
(2002)
International Journal of Bank Marketing
, vol.20
, Issue.1
, pp. 5-16
-
-
Ahmad, R.1
Buttle, F.2
-
3
-
-
0038620561
-
Adoption of payment systems in ten countries--a case study of diffusion of innovations
-
Antonides, G., Amesz, H.B., and Hulscher, I.C. Adoption of payment systems in ten countries--a case study of diffusion of innovations, European Journal of Marketing (33:11/12) 1999, pp 1123-1135.
-
(1999)
European Journal of Marketing
, vol.33
, Issue.11-12
, pp. 1123-1135
-
-
Antonides, G.1
Amesz, H.B.2
Hulscher, I.C.3
-
4
-
-
0031065174
-
Developing typologies of consumer motives for use of technologically based banking services
-
Barczak, G., Scholder, P.E., and Pilling, B.K. Developing typologies of consumer motives for use of technologically based banking services, Journal of Business Research (38:2) 1997, pp 131-139.
-
(1997)
Journal of Business Research
, vol.38
, Issue.2
, pp. 131-139
-
-
Barczak, G.1
Scholder, P.E.2
Pilling, B.K.3
-
5
-
-
84961562955
-
Mobile banking: Concept and potential
-
Barnes, S.J., and Corbitt, B. Mobile banking: concept and potential, International Journal of Mobile Communications (1:3) 2003, pp 273-288.
-
(2003)
International Journal of Mobile Communications
, vol.1
, Issue.3
, pp. 273-288
-
-
Barnes, S.J.1
Corbitt, B.2
-
6
-
-
84986156122
-
Modelling consumer choice of distribution channels: An illustration from financial services
-
Black, N.J., Lockett, A., Ennew, C., Winklhofer, H., and McKechnie, S. Modelling consumer choice of distribution channels: an illustration from financial services, Internationl Journal of Bank Marketing (20:4) 2002, pp 161-173.
-
(2002)
Internationl Journal of Bank Marketing
, vol.20
, Issue.4
, pp. 161-173
-
-
Black, N.J.1
Lockett, A.2
Ennew, C.3
Winklhofer, H.4
McKechnie, S.5
-
7
-
-
33750478684
-
Adoption of internet banking: An empirical study in Hong Kong
-
Cheng, T.C.E., Lam, D.Y.C., and Yeung, A.C.L. Adoption of internet banking: An empirical study in Hong Kong, Decision Support Systems (42:3) 2006, pp 1558-1572.
-
(2006)
Decision Support Systems
, vol.42
, Issue.3
, pp. 1558-1572
-
-
Cheng, T.C.E.1
Lam, D.Y.C.2
Yeung, A.C.L.3
-
8
-
-
40749127579
-
The relative advantage of electronic channels: A multidimensional view
-
Choudhury, V., and Karahanna, E. The relative advantage of electronic channels: a multidimensional view, MIS Quarterly (32:1) 2008, pp 179-200.
-
(2008)
MIS Quarterly
, vol.32
, Issue.1
, pp. 179-200
-
-
Choudhury, V.1
Karahanna, E.2
-
9
-
-
19644399068
-
Self-service technology adoption: Comparing three technologies
-
Curran, J.M., and Meuter, M.L. Self-service technology adoption: comparing three technologies, The Journal of Services Marketing (19:2) 2005, pp 103-113.
-
(2005)
The Journal of Services Marketing
, vol.19
, Issue.2
, pp. 103-113
-
-
Curran, J.M.1
Meuter, M.L.2
-
10
-
-
0001115193
-
An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
-
Summer
-
Dabholkar, P.A., and Bagozzi, R.P. An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors, Academy of Marketing Science (30:3), Summer 2002, p 184.
-
(2002)
Academy of Marketing Science
, vol.30
, Issue.3
, pp. 184
-
-
Dabholkar, P.A.1
Bagozzi, R.P.2
-
11
-
-
55249087535
-
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
-
Davis, F.D. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly (13:3) 1989, pp 319-339.
-
(1989)
MIS Quarterly
, vol.13
, Issue.3
, pp. 319-339
-
-
Davis, F.D.1
-
13
-
-
49249094078
-
Advancing formative measurement models
-
Diamantopoulos, A., Riefler, P., and Roth, K.P. Advancing formative measurement models, Journal of Business Research (61) 2008, pp 1203-1218.
-
(2008)
Journal of Business Research
, vol.61
, pp. 1203-1218
-
-
Diamantopoulos, A.1
Riefler, P.2
Roth, K.P.3
-
14
-
-
0001808803
-
Extending the technology acceptance model with task-technology fit constructs
-
Dishaw, M.T., and Strong, D.M. Extending the technology acceptance model with task-technology fit constructs, Information and Management (36:1) 1999, pp 9-21.
-
(1999)
Information and Management
, vol.36
, Issue.1
, pp. 9-21
-
-
Dishaw, M.T.1
Strong, D.M.2
-
15
-
-
0003551671
-
-
An Introduction to Theory and Research Reading, MA, Addison-Wesley
-
Fishbein, M., and Ajzen, I. Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research Reading, MA, Addison-Wesley, 1975.
-
(1975)
Belief, Attitude, Intention and Behavior
-
-
Fishbein, M.1
Ajzen, I.2
-
17
-
-
0032222130
-
Development and measurement validity of a task-technology fit instrument for user evaluations of information systems
-
Goodhue, D.L. Development and measurement validity of a task-technology fit instrument for user evaluations of information systems, Decision Sciences (29:1) 1998, pp 105-138.
-
(1998)
Decision Sciences
, vol.29
, Issue.1
, pp. 105-138
-
-
Goodhue, D.L.1
-
18
-
-
0001019104
-
Task-technology fit and individual performance
-
Goodhue, D.L., and Thompson, R.L. Task-technology fit and individual performance, MIS Quarterly (19:2) 1995, pp 213-236.
-
(1995)
MIS Quarterly
, vol.19
, Issue.2
, pp. 213-236
-
-
Goodhue, D.L.1
Thompson, R.L.2
-
19
-
-
0010961043
-
User response data: The potential for errors and biases
-
Hufnagel, E.M., and Conca, C. User response data: The potential for errors and biases, Information Systems Research (5:1) 2001.
-
(2001)
Information Systems Research
, vol.5
, Issue.1
-
-
Hufnagel, E.M.1
Conca, C.2
-
20
-
-
33646353883
-
Consumer acceptance of wireless finance
-
Kleijnen, M., Wetzels, M., and de Ruyter, K. Consumer acceptance of wireless finance, Journal of Financial Services Marketing (8:3) 2004, pp 206-217.
-
(2004)
Journal of Financial Services Marketing
, vol.8
, Issue.3
, pp. 206-217
-
-
Kleijnen, M.1
Wetzels, M.2
de Ruyter, K.3
-
21
-
-
10644224532
-
Technology acceptance model for internet banking: An invariance analysis
-
Lai, V.S., and Li, H. Technology acceptance model for internet banking: an invariance analysis, Information & Management (42:2) 2005, pp 373-386.
-
(2005)
Information & Management
, vol.42
, Issue.2
, pp. 373-386
-
-
Lai, V.S.1
Li, H.2
-
22
-
-
20144378400
-
Consumer value creation in mobile banking services
-
Laukkanen, T., and Lauronen, J. Consumer value creation in mobile banking services, International Journal of Mobile Communications (3:4) 2005, pp 325 - 338.
-
(2005)
International Journal of Mobile Communications
, vol.3
, Issue.4
, pp. 325-338
-
-
Laukkanen, T.1
Lauronen, J.2
-
23
-
-
84986938722
-
A Quantitative Approach to Content Validity
-
Lawshe, C.H. A Quantitative Approach to Content Validity, Personnel Psychology (28) 1975, pp 563-575.
-
(1975)
Personnel Psychology
, vol.28
, pp. 563-575
-
-
Lawshe, C.H.1
-
24
-
-
84947069002
-
Customer Motivations: Use and Non-use of Automated Banking
-
Leblanc, G. Customer Motivations: Use and Non-use of Automated Banking, International Journal of Bank Marketing (8:4) 1990, pp 36-40.
-
(1990)
International Journal of Bank Marketing
, vol.8
, Issue.4
, pp. 36-40
-
-
Leblanc, G.1
-
25
-
-
84986076185
-
A Key to Marketing Financial Services: The Right Mix of Products, Services, Channels and Customers
-
Lee, J. A Key to Marketing Financial Services: The Right Mix of Products, Services, Channels and Customers., Journal of Services Marketing (16:3) 2002, pp 238-258.
-
(2002)
Journal of Services Marketing
, vol.16
, Issue.3
, pp. 238-258
-
-
Lee, J.1
-
26
-
-
0036132198
-
Internet-based e-banking and consumer attitudes: An empirical study
-
Liao, Z., and Cheung, M.T. Internet-based e-banking and consumer attitudes: an empirical study, Information & Management (39:4) 2002, pp 283-295.
-
(2002)
Information & Management
, vol.39
, Issue.4
, pp. 283-295
-
-
Liao, Z.1
Cheung, M.T.2
-
27
-
-
42149122018
-
Measuring consumer satisfaction in internet banking: A core framework
-
Liao, Z., and Cheung, M.T. Measuring consumer satisfaction in internet banking: a core framework, Communications of the ACM (51:4) 2008, pp 47-51.
-
(2008)
Communications of the ACM
, vol.51
, Issue.4
, pp. 47-51
-
-
Liao, Z.1
Cheung, M.T.2
-
28
-
-
38549114187
-
How habit limits the predictive power of intention: The case of information systems continuance
-
Limayem, M., Hirt, S.G., and Cheung, C.M.K. How habit limits the predictive power of intention: the case of information systems continuance, MIS Quarterly (31:4) 2007, pp 705-737.
-
(2007)
MIS Quarterly
, vol.31
, Issue.4
, pp. 705-737
-
-
Limayem, M.1
Hirt, S.G.2
Cheung, C.M.K.3
-
29
-
-
14644438602
-
Toward an understanding of the behavioral intention to use mobile banking
-
Luarn, P., and Lin, H.H. Toward an understanding of the behavioral intention to use mobile banking, Computers in Human Behavior (21) 2005, pp 873-891.
-
(2005)
Computers In Human Behavior
, vol.21
, pp. 873-891
-
-
Luarn, P.1
Lin, H.H.2
-
30
-
-
4243187057
-
Mobile banking services
-
May 2004
-
Mallat, N., Rossi, M., and Tuunainen, V.K. Mobile banking services, Communications of the ACM (47:5), May 2004 2004, pp 42-46.
-
(2004)
Communications of the ACM
, vol.47
, Issue.5
, pp. 42-46
-
-
Mallat, N.1
Rossi, M.2
Tuunainen, V.K.3
-
31
-
-
84970870026
-
Technology Acceptance in Canadian Retail Banking: A Study of Consumer Motivations and Use of ATMs
-
Marshall, J.J., and Heslop, L.A. Technology Acceptance in Canadian Retail Banking: A Study of Consumer Motivations and Use of ATMs, International Journal of Bank Marketing (6:4) 1988, pp 31-41.
-
(1988)
International Journal of Bank Marketing
, vol.6
, Issue.4
, pp. 31-41
-
-
Marshall, J.J.1
Heslop, L.A.2
-
33
-
-
73449149291
-
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
-
Moore, G.C., and Benbasat, I. Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation, Information Systems Research (2:3) 1991, pp 192-222.
-
(1991)
Information Systems Research
, vol.2
, Issue.3
, pp. 192-222
-
-
Moore, G.C.1
Benbasat, I.2
-
34
-
-
0000980830
-
Matching Electronic Distribution Channels to Product Characteristics: The Role of Congruence in Consideration Set Formation
-
Morrison, P.D., and Roberts, J.H. Matching Electronic Distribution Channels to Product Characteristics: The Role of Congruence in Consideration Set Formation., Journal of Business Research (41) 1998, pp 223-229.
-
(1998)
Journal of Business Research
, vol.41
, pp. 223-229
-
-
Morrison, P.D.1
Roberts, J.H.2
-
35
-
-
0009904889
-
Bank Customers' Perceptions, Innovations and New Technology
-
Moutinho, L.A., and Meidan, A. Bank Customers' Perceptions, Innovations and New Technology, International Journal of Bank Marketing (7:2) 1989, pp 22-27.
-
(1989)
International Journal of Bank Marketing
, vol.7
, Issue.2
, pp. 22-27
-
-
Moutinho, L.A.1
Meidan, A.2
-
36
-
-
84870051755
-
-
Diffusion of Innovations, New York,
-
Rogers, E. Diffusion of Innovations, New York, 1995.
-
(1995)
-
-
Rogers, E.1
-
37
-
-
40749085237
-
Toward improving the relevance of Information Systems Research to practice: The role of applicability checks
-
Rosemann, M., and Vessey, I. Toward improving the relevance of Information Systems Research to practice: the role of applicability checks, MIS Quarterly (32:1) 2008, pp 1-22.
-
(2008)
MIS Quarterly
, vol.32
, Issue.1
, pp. 1-22
-
-
Rosemann, M.1
Vessey, I.2
-
38
-
-
34047245286
-
Internet banking market performance: Turkey versus the UK
-
Sayar, C., and Wolfe, S. Internet banking market performance: Turkey versus the UK, The International Journal of Bank Marketing (25:3) 2007, pp 122-141.
-
(2007)
The International Journal of Bank Marketing
, vol.25
, Issue.3
, pp. 122-141
-
-
Sayar, C.1
Wolfe, S.2
-
39
-
-
84936823564
-
The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research
-
Sheppard, B.H., Hartwick, J., and Warshaw, P.R. The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research, Journal of Consumer Research (15:3) 1988, pp 325-343.
-
(1988)
Journal of Consumer Research
, vol.15
, Issue.3
, pp. 325-343
-
-
Sheppard, B.H.1
Hartwick, J.2
Warshaw, P.R.3
-
40
-
-
3042771085
-
The use of a decomposed theory of planned behavior to study Internet banking in Taiwan
-
Shih, Y.Y., and Fang, K. The use of a decomposed theory of planned behavior to study Internet banking in Taiwan, Internet Research (14:3) 2004, pp 213-223.
-
(2004)
Internet Research
, vol.14
, Issue.3
, pp. 213-223
-
-
Shih, Y.Y.1
Fang, K.2
-
41
-
-
0000918443
-
Task and technology fit: A comparison of two technologies for synchronous and asynchronous group communication
-
Shirani, A.I., Tafti, M.H.A., and Affisco, J.F. Task and technology fit: a comparison of two technologies for synchronous and asynchronous group communication, Information and Management (36:3) 1999, pp 139-150.
-
(1999)
Information and Management
, vol.36
, Issue.3
, pp. 139-150
-
-
Shirani, A.I.1
Tafti, M.H.A.2
Affisco, J.F.3
-
42
-
-
4444248654
-
Testing the Technology-to-Performance Chain Model
-
Staples, D.S., and Seddon, P. Testing the Technology-to-Performance Chain Model, Journal of Organizational and End User Computing (16:4) 2004, pp 17-36.
-
(2004)
Journal of Organizational and End User Computing
, vol.16
, Issue.4
, pp. 17-36
-
-
Staples, D.S.1
Seddon, P.2
-
44
-
-
2442694624
-
Effect of trust on customer acceptance of Internet banking
-
Suh, B., and Han, I. Effect of trust on customer acceptance of Internet banking, Electronic Commerce Research and Applications (1:3-4) 2002, pp 247-263.
-
(2002)
Electronic Commerce Research and Applications
, vol.1
, Issue.3-4
, pp. 247-263
-
-
Suh, B.1
Han, I.2
-
46
-
-
38749129220
-
Personal Computing: Towards a Conceptual Model of Utilization
-
Thompson, R.L., Higgins, C.A., and Howell, J.M. Personal Computing: Towards a Conceptual Model of Utilization, MIS Quarterly (15:1) 1991, pp 124-143.
-
(1991)
MIS Quarterly
, vol.15
, Issue.1
, pp. 124-143
-
-
Thompson, R.L.1
Higgins, C.A.2
Howell, J.M.3
-
47
-
-
33751016819
-
Multi-channel service retailing: The effects of channel performance satisfaction on behavioral intentions
-
Van Birgelen, M., Jong, A.D., and Ruyter, K.D. Multi-channel service retailing: The effects of channel performance satisfaction on behavioral intentions Journal of Retailing (82:4) 2006, pp 367-377.
-
(2006)
Journal of Retailing
, vol.82
, Issue.4
, pp. 367-377
-
-
van Birgelen, M.1
Jong, A.D.2
Ruyter, K.D.3
-
48
-
-
84985846653
-
Cognitive Fit: A Theory-Based Analysis of the Graphs Versus Tables Literature
-
Vessey, I. Cognitive Fit: A Theory-Based Analysis of the Graphs Versus Tables Literature, Decision Sciences (22:2) 1991, pp 219-241.
-
(1991)
Decision Sciences
, vol.22
, Issue.2
, pp. 219-241
-
-
Vessey, I.1
-
49
-
-
0002775050
-
Characteristics Affecting the Acceptance of Retailing Technologies: A Comparison of Elderly and Non-Elderly Consumer
-
Zeithaml, V.A., and Gilly, M.C. Characteristics Affecting the Acceptance of Retailing Technologies: A Comparison of Elderly and Non-Elderly Consumer, Journal of Retailing (63:1) 1987, pp 49-68.
-
(1987)
Journal of Retailing
, vol.63
, Issue.1
, pp. 49-68
-
-
Zeithaml, V.A.1
Gilly, M.C.2
-
50
-
-
0001532071
-
A theory of task/technology fit and group support systems effectiveness
-
Zigurs, I., and Buckland, B.K. A theory of task/technology fit and group support systems effectiveness, MIS Quarterly (22:3) 1998, pp 313-334.
-
(1998)
MIS Quarterly
, vol.22
, Issue.3
, pp. 313-334
-
-
Zigurs, I.1
Buckland, B.K.2
-
51
-
-
0003275622
-
A test of task-technology fit theory for group support systems
-
Zigurs, I., Buckland, B.K., Connolly, J., and Wilson, E.V. A test of task-technology fit theory for group support systems, Data Base for Advances in Information Systems (30:3/4) 1999, pp 34-50.
-
(1999)
Data Base For Advances In Information Systems
, vol.30
, Issue.3-4
, pp. 34-50
-
-
Zigurs, I.1
Buckland, B.K.2
Connolly, J.3
Wilson, E.V.4
|