A Test of Task- Technology Fit Theory for Group Support Systems

Data Base for Advances in Information Systems

Volumn 30, Issue , 1999, Pages 34-50

  Zigurs, Ilze ^a   Buckland, Bonnie K ^b   Connolly, James R ^c   Vance Wilson, E ^d  

^a UNIVERSITY OF COLORADO   (United States)

^b Great Plains Regional Medical Center   (United States)

^c CALIFORNIA STATE UNIVERSITY   (United States)

^d Wisconsin Department Natural Rsrc   (United States)

Author keywords

Group performance; Group support systems; Group tasks; Task technology fit theory

Indexed keywords

EID: 0003275622     PISSN: 00950033     EISSN: None     Source Type: Journal    
DOI: 10.1145/344241.344244     Document Type: Article

References (49)

1. Austin, L.C., Liker, J.K., and McLeod, R (1990). “Determinants and Patterns of Control Over Technology in a Computerized Meeting Room,” Proceedings of the Conference on Computer Supported Cooperative Work, Los Angeles, CA, pp. 39–51.
2. Benbasat, I., and Lim, L. (1993). “The Effects of Group, Task, Context, and Technology Variables on the Usefulness of Group Support systems: A Meta-Analysis of Experimental Studies,” Small Group Research, Vol. 24, No. 4, pp. 430–462.
3. Campbell, D.J. (1988). “Task Complexity: A Review and Analysis,” Academy of Management Review, Vol. 13, No. 1, pp. 4052.
4. Cass, K., Heintz, T.J., and Kaiser, K.M. (1992). “An Investigation of Satisfaction When Using a Voice-Synchronous GDSS in Dispersed Meetings,” Information & Management, Vol. 23, pp. 173–182.
5. Chidambaram, L., Bostrom, R., and Wynne, B. (1991). “A Longitudinal Study of the Impact of Group Decision Support Systems on Group Development,” Journal of Management Information Systems, Vol. 7, No. 3, pp. 7–25.
6. Clapper, D.L., McLean, E.R., and Watson, R.T. (1991). “An Experimental Investigation of the Effect of a Group Decision Support System on Normative Influence in Small Groups,” Proceedings of the Twelfth International Conference on Information Systems, New York, NY, pp. 273–282.
7. Connolly, T, Jessup, L., and Valacich, J. (1990). “Effects of Anonymity and Evaluative Tone on Idea Generation in Computer-Mediated Groups,” Management Science, Vol. 36, pp. 689–703.
8. Dennis, A.R., Easton, A.C., Easton, G.K., George, J.F., and Nunamaker, Jr., J.F. (1990a). “Ad hoc Versus Established Groups in an Electronic Meeting System Environment,” Proceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences, Volume III, Hawaii, pp. 23–29.
9. Dennis, A.R., Valacich, J.S., and Nunamaker, J. R. (1990c). “An Experimental Investigation of the Effects of Group Size in an Electronic Meeting System Environment,” IEEE Transactions on Systems, Man, and Cybernetics, Vol. 25, pp. 1049–1057.
10. Dennis, A.R., Valacich, J.S., and Nunamaker, J.F. (1991). “Group, Sub-Group, and Nominal Group Idea Generation in an Electronic Meeting Environment,” Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences, Vol. 3, Hawaii, pp. 573–579.
11. DeSanctis, G., D ’Onofrio, M.J., Sambamurthy, V, & Poole, M. S. (1989). “Comprehensiveness and Restrictiveness in Group Decision Heuristics: Effects of Computer Support on Consensus Decision-Making,” Proceedings of the Tenth International Conference on Information Systems, Boston, MA, pp. 131140.
12. DeSanctis, G., and Gallupe, R.B. (1987). “A Foundation for the Study of Group Decision Support Systems,” Management Science, Vol. 33, No. 5, pp. 589–609.
13. DeSanctis, G., and Poole, M. S. (1991). “Understanding the Differences in Collaborative System Use Through Appropriation Analysis,” Proceedings of the Twenty-Fourth Annual Hawaii international Conference on System Sciences, Vol. 3, Hawaii, pp. 547–553.
14. Dickson, G.W., DeSanctis, G., Poole, M.S., and Limayem, M. (1991). “Multicriteria Modelling and ‘what if Analysis as Conflict Management Tools for Group Decision-Making,” in I. Zigurs (Ed.), DSS-91 Transactions, Manhattan Beach, CA, pp. 133–141.
15. Dickson, G.W., Lee, J. E., Robinson, L., and Heath, R. (1989). “Observations on GDSS Interaction; Chauffeured, Facilitated, and User-Driven Systems,” Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences, Vol. 3, Hawaii, pp. 337–343.
16. Gallupe, R. B. (1990). “Suppressing the Contribution of the Group's Best Members: Is GDSS Use Appropriate for All Group Tasks?,” Proceedings of the Twenty-Third Hawaii international Conference on Systems Sciences, Vol. 3, Hawaii, pp. 13–22.
17. Gallupe, R. B., Bastianutti, L. M., and Cooper, W. H. (1991). “Unblocking Brainstorms,” Journal of Applied Psychology, Vol. 76, pp. 137–142.
18. Gallupe, R.B., Cooper, W., and Bastianutti, L. (1990). “Why is Electronic Brainstorming More Productive than Traditional Brainstorming?” Proceedings of the 1990 Administrative Sciences Association of Canada Conference, Whistler, British Columbia, pp. 82–92.
19. Gallupe, B., Dennis, A.R., Cooper, W.H., Valacich, J.S., Bastianutti, L.M., and Nunamaker, J.F. (1992). “Electronic Brainstorming and Group Size,” Academy of Management Journal, Vol. 35, pp. 350–369.
20. Gallupe, R.B., DeSanctis, G., and Dickson, G. (1988). “Computer-Based Support for Group Problem-Finding: An Experimental Investigation,” MiS Quarterly, Vol. 12, pp. 277–296.
21. Gallupe, R.B. and McKeen, J.D. (1990). “Enhancing Computer-Mediated Communication: An Experimental Investigation into the Use of a Group Decision Support System for Face-to-Face Versus Remote Meetings,” Information & Management, Vol. 18, pp. 1–13.
22. George, J. Easton, G., Nunamaker, J.F., and Northcraft, G. (1990). “A Study of Collaborative Group Work With and Without Computer-Based Support,” Information Systems Research, Vol. 1, pp. 394–415.
23. Gopal, A., Bostrom, R.R., and Chin, W. (1992). “Modelling the Process of GSS Use: An Adaptive Structuration Perspective,” Proceedings of the Twenty-Fifth Hawaii international Conference on System Sciences, Volume IV, Hawaii, pp. 208–219.
24. Hiltz, S.R., Johnson, K., and Turoff, M. (1991). “Group Decision Support: The Effects of Designated Human Leaders and Statistical Feedback in Computerized Conferences,” Journal of Management Information Systems, Vol. 8, No. 2, pp. 81–108.
25. Hollingshead, A.B., and McGrath, J.E. (1995). “Computer-Assisted Groups: A Critical Review of the Empirical Research,” in Guzzo, R.A., Salas, E., and Associates (Eds.), Team Effectiveness and Decision Making in Organizations, San Francisco, CA: Jossey-Bass, pp. 46–78.
26. Ho, T.H., and Raman, K.S. (1991). “The Effect of GDSS and Elected Leadership on Small Group Meetings,” Journal of Management information Systems, Vol. 8, No. 2, pp. 109133.
27. Jessup, L., Connolly, T, and Galegher, J. (1990). “The Effects of Anonymity on GDSS Group Process with an Idea-Generating Task,” MIS Quarterly, Vol. 14, pp. 313–321.
28. Jessup, L.M., and Tansik, D.A. (1990). “Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System,” Decision Sciences, Vol. 22, pp. 266–279.
29. Lewis, L.F. (1987). “A Decision Support Systems for Face-to-Face Groups,” Journal of Information Science, Vol. 13, pp. 211–219.
30. Lim, L.H., Raman, K.S., and Wei, K.K. (1990). “Does GDSS Promote More Democratic Decision-Making?: The Singapore Experiment,” Proceedings of the Twenty-Third Hawaii International Conference on Systems Sciences, Vol. 3, Hawaii, pp. 59–68.
31. Losada, M., Sanchez, R, and Nobel, E.E. (1990). “Collaborative Technology and Group Process Feedback. Their Impact on Interactive Sequences in Meetings,” Proceedings of the Conference on Computer Supported Cooperative Work, Los Angeles, CA, pp. 5364.
32. Lu, M.L., McKeen, J.D., and Gallupe, R.B. (1990). “The Impact of GDSS on Group Performance and the Dominance of the Best Member,” Proceedings of the 1990 Administrative Sciences Association of Canada Conference, Whistler, British Columbia, pp. 100–111.
33. McGrath, J.E. (1984). Groups: Interaction and Performance, Englewood Cliffs, NJ: Prentice-Hall.
34. McLeod, P.L., and Liker, J.K. (1992). “Electronic. Meeting Sture Environment,” Information Systems Research, Vol. 3, No. 3, pp. 195–223.
35. Nunamaker, J.F. Dennis, A.R., Valacich, J.S., Vogel, D.R., and George, J. (1991). “Electronic Meeting Systems to Support Group Work,” Communications of the ACM, Vol. 34, No. 7, pp. 40–61.
36. Poole, M.S., and DeSanctis, G. (1992). “Microlevel Structuration in Computer- Supported Group Decision Making,” Human Communication Research, Vol. 19, No. 1, pp. 5–49.
37. Poole, M.S., Holmes, M., and DeSanctis, G. (1991). “Conflict Management in a Computer- Supported Meeting Environment,” Management Science, Vol. 37, 926–953.
38. Poole, M.S., Siebold, D.R., and McPhee, R.D. (1985). “Group Decision-Making as a Structurational Process,” Quarterly Journal of Speech, Vol. 71, pp. 74–102.
39. Rana, A., Turoff, M., and Hiltz, S.R. (1997). “Task and Technology Interaction (TTI): A Theory of Technological Support for Group Tasks,” Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences, Vol. II, Hawaii, pp. 66–76.
40. Sambamurthy, V, and DeSanctis, G. (1990). “An Experimental Evaluation of GDSS Effects on Group Performance During Stakeholder Analysis,” Proceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences, Vol. 3, Hawaii, pp. 79–88.
41. Sambamurthy, V, and Poole, M.S. (1992). “The Effects of Variations in Capabilities of GDSS Designs on Management of Cognitive Conflict in Groups,” Information Systems Research, Vol. 3, No. 3, pp. 224–251.
42. Shaw, M.E. (1981). Group Dynamics: The Psychology of Small Group Behavior, (3rd ed.). New York: McGraw-Hill.
43. Valacich, J.S. Dennis, A.R., and Nunamaker J.F. (1992). “Group Size and Anonymity Effects on Computer-Mediated Idea Generation,” Small Group Research, Vol. 23, pp. 49–73.
44. Venkatesh, M., and Wynne, B. (1991). “Effects of Problem Formulation and Process Structures on Performance and Perceptions in a GDSS Environment: An Experiment,” Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences, Vol. 3, Hawaii, pp. 564–572.
45. Venkatraman, N. (1989). “The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence,” Academy of Management Review, Vol. 14, No. 3, pp. 423444.
46. Watson, R., DeSanctis, G., and Poole, M.S. (1988). “Using a GDSS to Facilitate Group Consensus: Some Intended and Unintended Consequences,” MIS Quarterly, Vol. 12, pp. 463–478.
47. Zigurs, I., and Buckland, B. (1998). “A Theory of Task-Technology Fit and Group Support Systems Effectiveness,” MIS Quarterly, Vol. 22, No. 2, pp. 313–334.
48. Zigurs, I., DeSanctis, G., and Billingsley, J. (1991). “Adoption Patterns and Attitudinal Development in Computer-Supported Meetings: An Exploratory Study with SAMM,” Journal of Management Information Systems, Vol. 7, pp. 1–20.
49. Zigurs, I., Poole, M.S., and DeSanctis (1988). “A Study of Influence in Computer-Mediated Group Decision Making,” MIS Quarterly, Vol. 12, pp. 625–644.